No service all of a sudden - Hero CDMA General

So last night I noticed my phone had no signal, thinking it was a tower issue I waited till morning, nope. I've tried a reboot, reset, installing a different rom, prl update... nothing is working. I didn't change any settings or download anything last night either. What would cause this????

Have you tried going into range of another tower? Your local tower may be down, it happens.

no not yet, how far on average do you think they separate towers?

This will give you an idea of how far apart Sprint cell towers are, at least in my area.
http://maps.google.com/maps?f=q&sou...-88.21968&sspn=0.007664,0.013797&ie=UTF8&z=11
I got the data from an app I had on my old BlackBerry.

I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol

i actually had a similar problem. it ws fine last night but then this morning i had no bars and data read "1x" instead of "Ev". it was like this all morning but it just started working like normal about 5 minutes ago. so i guess it was just a tower messed up here or something

Papa Smurf151 said:
I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol
Click to expand...
Click to collapse
Fail. LOL
Well, at least you figured it out.

Got my phone working. Turns out my prl file was bad, I tried to do an OTA update before but it would just give me an error. So I started looking around and found there was a prl update back on 7-13, I downloaded it and did a manuel update. Service came right back. BTW thanks for the suggestions.

Related

Cannot update PRL or Profile (error 1012)

I'm running MoDaCo's 1.1 and HAVE NOT installed the new MR.
On my college campus, I get HORRIBLE signal; but that is nothing new. I usually switch to roaming and pull from some strange tower in some far away land. Not usually a big deal. Well, today on campus, my signal dropped off completely and didn't switch over to roaming. I figured I'd just update my PRL and maybe that would help. No go. It searches and searches and eventually comes up with error 1012. Trying to update my profile does the same thing...
I pulled the battery out, and my signal came back (two bars, woo -_-) but I still cannot update any of the above.
Is this some awkward anomaly, or is it because I don't have the new MR? Could it be something I haven't thought of?
I've had that issue before but I just tried it again later and it worked. I couldn't find out why it didn't work the previous times but I assume it's probably a connection issue or whatnot... just keep trying from time to time and hopefully it'll work for you eventually like it did for me.
I am on Fresh .6 getting this error all day now. tried again and again all over a 60 mile range. 1012
gqukyo said:
I've had that issue before but I just tried it again later and it worked. I couldn't find out why it didn't work the previous times but I assume it's probably a connection issue or whatnot... just keep trying from time to time and hopefully it'll work for you eventually like it did for me.
Click to expand...
Click to collapse
ya know what? you're right. about 20 minutes ago, it "just worked". color me confounded...

Lost data signal since last night

I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
fordstang99 said:
I woke up this morning and had no phone service....so i restarted my nexus and my phone service came back but with no data connection....anyone else have this problem?
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Click to collapse
Carrier? Have you checked if they have problems?
Tried your SIM in a different phone?
Tmobile is the carrier..now i lost my signal all together....I dont have another phone to try my sim out on
ok...so both data and service came back for about 30 seconds...i got two white arrows going around in a circle like it was updating something then i lost all connections again and says emergency calls only
any ideas?
ok...i have this weird folder on my sd card named .android_secure...dunno where it came from looks new to me
data signal lost here
Hey, I'm having the same problem here, no weird folder in my sd card though. Went to bed last night everything was fine, woke up and my apn list was wiped.... I reset everything in the apn and still no data connection but I have service. I'm running the latest Cyanogen mod stable for nexus, almost seems like an update was attempted last night and since i"M not stock things went crazy....
Call t mobile and see if there is a data outtage.
I had no signal for like three hours last week.
tmobile uk? mines down too. manchester area.
sim cards do go bad.... i had this happen last year... maybe go to tmobile and see if you can get another if there are no reported outages.. the probably wont even charge you if you go to a corporate store
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
fordstang99 said:
so i called tmobile and they said they knew what it was...had to turn my phone off for two minutes and still waiting to see if it worked..but i dont know why the sync or update arrows were showing up on my notification bar. sure hope it was Froyo passing me by
Click to expand...
Click to collapse
where are you, uk or usa?
I've had something similar happen to me as well. This was a few weeks ago. I live in Chicago, and use T-Mobile for what it's worth. I ended up pulling the battery for a bit and rebooting. I got the data connection back.
Sometimes though, the data connection will seem to hang a bit and I'll see the flashing arrows and sync icon as well. It seems random, but the last time it happened to me was yesterday.
back
It must have been a localized black out here in Washington State (US) because my data connection came back on just now after 3 hours of being shut off. For awhile there I only had edge and no 3g and without me doing anything 3G and H have connected back on.
Well that's good. The optimist in me says that the outages and weird issues are related to the upgrade of HSPA+ for us Let's hope it's true.
I had the same problem in WA. Data has also been restored here.

Error Code 67 - No 3G Data - Out of the blue!

Just happened out of the blue. Had wifi on, but wasn't at home, so went to turn it of, did some facebook checking and then checked for a prl update...now no 3g data and EC67.
Looks like it forgot our sprint user name and password.
Tried doing a ##3282#, which did nothing and ##775# doesn't work.
Running Fresh 3.2 and the new htc kernel.
Sent from my PC36100 using XDA App
Have you tried updating profile? That'll usually fixit
Sent from my PC36100 using XDA App
kixcastillo77 said:
Have you tried updating profile? That'll usually do it
Sent from my PC36100 using XDA App
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Click to collapse
Tried that but of course sense 3G doesn't work, it gave me the same error faster than I could press dismiss.
I'll try again via wifi and 4g.
EDIT: Looks like that fixed it - Thanks! Haha. I can't believe that I didn't think to try it over wifi/4g, but I remember trying to update my PRL over wifi/4g and it wouldn't work, awhile back.
EDIT 2: It didn't work. Haha. The Firmware updated without giving me the error, but now the profile update is giving me a 1020 error.
EDIT 3: I think I fixed it. I remembered that I had that startup cleaner app running and that it might be killing off the handsfree updater. Looks like I'm golden now.
I had the same issue yesterday, I updated profile a few times, didn't work. Updated PRL twice, it worked. I think it was a coincidence that it worked, probably an issue at Sprint's end.
I was having this issue last night and couldnt figure out why.. my wifi tether kept stalling out and my 3g kept going in and out.
Same here, they must have done something yesterday
Welcome to hell, dude. My wife and I have been experiencing these errors for weeks now. I have tried everything in the book and nothing seems to be a permanent fix. Updating PRL and Profile is temporary at best. PRI Update to 1.40, then to 1.77 did nothing either. This bites.
Wow. When it first happened I was taking my Grandma to the store and half expected to find everybody on XDA freaking out and it had been some national/regional bug that screwed everybody's evo up - Must not have been big, but something to hit a few of us.
It's working just fine this morning after I did a ##3282# and turned up startup cleaner.
I had this same issue the last couple days. Fine today so far. Nyc area btw.
Sent from the void...
I just called them and they told me that they are having network issues in my area and there is an "open ticket." I'm sitting here thinking something is wrong with my phone until 3 other people on sprint told me they couldnt make calls.
same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?
sf103100 said:
same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?
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Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.
wuclan48 said:
Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.
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Click to collapse
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear
sf103100 said:
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear
Click to expand...
Click to collapse
I updated to the 1.7 PRI last night after I got the error codes figured out. Haven't had a problem, yet, but it's been off this morning anyhow.
Never had a problem with 1.34 PRI, but last night, after installing 1.7, I did a few speedtests in bed and I constantly got 150/190 up and 550/600 down, and before I was getting either better than those, by 50% or worse than those by 50%.
This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.
I've had Error Code 67 come up once in a while since I got my phone. Sometimes it comes in bursts, maybe 4 or 5 in a row. Super annoying. I called Sprint today and they had me update the profile a couple of times which did nothing as I kept getting the error while on the phone with them. They are sending me out a replacement Evo in the mail which I should get tomorrow. I'll report if it fixes the problem. Tech Support mentioned they do have them in stock if anyone else feels like they might be in the same boat.
FunkyAroma said:
This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.
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I'm in NYC as well and I can't stand this error. If there was a way to supress I would be a lot more happy since if the error pops up while you are typing a number into the dialer it will clear out all the numbers after you press dismiss.
The error code is a result of Sprint working on upgrading the network to increase 3G capacity. I was getting the error messages when my PRI was 1.37, and I have gotten them a few times after updating to 1.77. At first I used to try updating my profile, but I would get the error message again. What worked for me was turning off my 4G (I'm in NYC, and there is a few test towers up), then turning on airplane mode for a minute or so, then turning it off again. For me, the 3G would kick in, and I won't have the error.
I am getting the error on 3G with 4g off or 4g since I got the phone. Sprint rep said it's not normal so Lets see what my replacement does.
looks like it hard us in NYC hard.
anyone else have horrendous battery life today after fixing this? I barely used it, I only got about 8 hours. I fully charged it when i got home, and literally watched it go down from 100% to 80% in 15 minutes..

Problem loosing signal

We got my gf an evo about a month ago, and she said she didn't wanna get it because her last one (hero) was an htc, and she had a problem where it would lose signal and people would call, and she would never know because of the loss of signal. I told her that HTC has come a long way and that the loss of signal wouldnt be a problem... well come now, she is having the same damn problem... I called her yesterday and it wasn't going through. called her on tango (via wifi) and she picked up. I told her I couldnt get through... she cycled airplane mode and it fixed the problem... problem is, it just happened again... and it keeps happening. she loses all her bars, and then we gotta recycle airplane mode to get it to work again. but if you don't know you lost signal, people call you and you're missing the call.
FYI, I have the epic and I had full bars when she lost her signal...
I tried updating the PRL, and it was trying to update/check for updates for a little too long. my epic did it too...
anyways,
android 2.2
baseband 2.15.00.09.01
kernel 2.6.32.15-ge2fb08e
build number 3.29.651.5
pri 1.77_003
prl 60671
any help is appreciated guys...
edit: just did it again. it did it 3 nights since 3 hours i've been here. just did the last 2 within 10 mins of each other.
btw, I'm trying to do a PRL update, but it won't work... same with my epic. none of the updates are working.
on my verizon, I could dial *228 to update something that fixed these problems, but it won't work on on verizon.
Sound like it isn't a phone problem, but more likely a network problem. Seems to me that the sprint cellular signal isn't that strong in your area or that maybe the network went down or is under maintenance.
Sent from my PC36100 using XDA App
my epic is picking up signals just fine though... both sprint phones.
bump?
10 char

EVO and/or Sprint issue today.

On 2 occassion today my phone has had the incorrect time. When it had the wrong time, I could still text and make phone calls. It was 9AM but was displaying noon.
I unchecked the option to obtain the date/time from the network. I then checked it again and it corrected the clock in the top panel (place where the signal and mail icons display.) But the clock on the beautiful weather widget was still off.
Then it happened again randomly. It was 1:50 and it was showing 7:50.
I rebooted the phone and it seems correct now.
Never had this happen before. Now, I don't know if this is coincidence or not but the phone did a software update 2 nights ago.
Any thoughts?
Whiteice
Then a bit later today, it did the same thing.
same here
dude, I've been having those problems ALL EFFING DAY today. I have myself half convinced it's because I flashed the new rooted OTA update, along with the radio kernels posted on here. What setup are you running? Are you stock? Have you installed the new OTA update? If someone on here can figure this out you're my hero.
As a side note, when my phone time was off, it said in my settings that it was pulling time info from the "w. africa" time zone... I'm in Michigan. If I refreshed the option to "load time from network", it would correct for a second then go back to africa... wtf
Dnomyar220 said:
dude, I've been having those problems ALL EFFING DAY today. I have myself half convinced it's because I flashed the new rooted OTA update, along with the radio kernels posted on here. What setup are you running? Are you stock? Have you installed the new OTA update? If someone on here can figure this out you're my hero.
As a side note, when my phone time was off, it said in my settings that it was pulling time info from the "w. africa" time zone... I'm in Michigan. If I refreshed the option to "load time from network", it would correct for a second then go back to africa... wtf
Click to expand...
Click to collapse
Everything on my EVO is stock, nothing rooted. And I did the OTA update 2 days ago via WIFI.
well I'm somewhat glad to hear it's not because of the root, but it's still disappointing. I've tracked it down to the new radio kernels though... and I believe the reason is the cell network boosters some buildings use. My company I work at has them, and now that's the only place I have this problem. Didn't have it with the old kernels, but I do with the new ones. It's fine everywhere but at work where the boosters are
I don't remember when hut recently my evo also had he wrong time, I don't remember and of the details but I was recently and it seemed like I notes it twice in one day....
Im on stocked rooted 3.29
Sent from my PC36100 using XDA App

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