My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
Any help is greatley appreciated. I just bought the xda2 a week ago and it worked fine until yesterday. At first the phone just wouldnt dial. Then it would freeez. After a soft reset, it wouldnt go past the first "o2" screen and would just hang. The blue light started flashing eventhough I never enabled Bluetooth. The system didnt start past that screen and it also wouldn't shut off. Even after a hard reset it still had the same symptoms(it froze at the bootup screen and had flashing blue light). Around 30 minutes later after trying to turn it on and off. I finally started. But then it happened again today. Thanx in advance
If it still displays these symptoms after a hard reset then it look like a hardware fault. Only other thing i can think of is if you have a memory card inserted that is upsetting the system.
It doesnt have a memory card. I was afraid it might be hardware related. Any idea on how to have it repaired from the US
Hi all ,
I have searched the forum and have not found anything on this problem.
About 3 weeks ago my Jamin decided not to go into 'Standby' mode. I kept pushing the power button but it did not go into standby. Holding it down didnt turn the phone off either. The only way it went into standby mode was by setting the power options to automatically going into standby after a certain time. When this did happen I could not bring it back from Standby mode either. The only way for me to bring the phone back was by removing the SD card then the phone would light up.
Everything else on the phone works fine I can receive and make phone calls etc.
I did a hard reset and everything seemed fine for a while then it would start happening again.
I sent the phone in for a warranty repair and it came back saying there was some kind of software corruption. I thought everything was fixed until it started doing it again. I thought it may be the SD card so I formatted that as well. But to my suprise .. after a hard reset and without the SD inserted it did it again. I have taken it back to the service centre 3 times already and each time they just said it was software corruption and the same problem would occur. Initiall after the first hard reset the power button would work fine after a short period. The first time was 1 day then it would slowly shorten until it did not work after a hard reset.
I was wondering if there was anyone that has run into this problem ... or may know what the problem maybe. The phone is currently on a 'field test' as described by the technicians. I was told they would replce the motherboard if nothing else worked...
I would honestly rather have a new phone .... cause I have not had it for 3 weeks .. going onto 1 month ... and its annyoing ...
Hi dkbaj!
Are you still having this problem? I got a Wizard 4 days ago and sometimes, if it went into standby, it won't come back to me again...
Greets, Mr. Vi
Everything works fine except that the screen is white with jumbled colored lines. I had MyMobiler running and I could see the phone perfectly from it and use it. A soft/hard reset will not work and I tried flashing back to button rom with no luck.
This happened to me before but I flashed button rom and everything went back to normal. Then it happened again 2 weeks later and this time I decided to try stuff out and discovered that putting backlight to nothing then putting it back on fixed the problem. But this time, nothing seems to work.
Any ideas? Should I try the method posted in this post? http://forum.xda-developers.com/showthread.php?t=424553
Aye, I posted that, and it is the fix of choice around here for that problem. Do it and all should be fine again.
Ok I will try that in the morning but I didnt think it was hardware related since I managed to fix it by flashing the first time.
Well, it seems to be a tempormental problem. Some people can "slam" their keyboard shut and it will fix it for good, while others have to take their phone apart to get it back to normal.
Thank god! I successfully fixed my display by flashing the original cingular 8125 rom !!!!
Now I have regrets about slamming the keyboard/'gently' hitting the display poor phone.
Ok I spoke too soon.. after the flash was completed, it went back to the messy display.. Well I know now that it is not hardware related.
Update: I had my phone plugged to the PC with USB and had backlight constantly on.. 3 hours later, the screen came back to normal... Hmm?
I have found a permanent solution for this. I have noticed this problem occurs when my battery is very low and my phone turns off right when I switch the phone on.
So to solve this, if powering on phone didnt restore the screen, just press the reset button until the screen fixes itself. It has worked everytime my phone had those white and colored lines.
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...