My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
Related
Any help is greatley appreciated. I just bought the xda2 a week ago and it worked fine until yesterday. At first the phone just wouldnt dial. Then it would freeez. After a soft reset, it wouldnt go past the first "o2" screen and would just hang. The blue light started flashing eventhough I never enabled Bluetooth. The system didnt start past that screen and it also wouldn't shut off. Even after a hard reset it still had the same symptoms(it froze at the bootup screen and had flashing blue light). Around 30 minutes later after trying to turn it on and off. I finally started. But then it happened again today. Thanx in advance
If it still displays these symptoms after a hard reset then it look like a hardware fault. Only other thing i can think of is if you have a memory card inserted that is upsetting the system.
It doesnt have a memory card. I was afraid it might be hardware related. Any idea on how to have it repaired from the US
Hi all,
Did a search on this, but hoping to prompt some new info on this.
While using my XDA2, running the latest WM5 from TofC via Buzzdev.net, with Tomtom it froze. Nothing too unusual with that, but this time the usual remedy of soft resetting it left it stuck at the splash screen. Same thing happend after removing the battery for a short while. I left the battery in, with it stuck at the splash screen, and the device became quite warm (as though it was working overtime).
Afterwards, I tried removig the battery again and then hard resetting. A couple of times, I have go it to boot MOSTLY, but the backlight will not come on (yep, I have checked the settings) and there are no sounds. Also, when it goes into stand-by, it wouldn't switch back on again.
I have since tried reflashing it with the WM5 rom (stuck at splash screen again), and flashing with the official O2 rom / radio (still stuck at splash screen).
From what I have read, it might be a battery problem, but I have tried charging the battery fully (in the cradle, not in the PDA) and nothing.
The battery I am using is a replcement from Ebay, the original is with a friend so not available for another few days.
Any fresh ideas most welcome!
Well, didn't expect too many replies :roll:
But academic anyway, because the 'brick' is fixed!!! After leaving the battery out overnight (not for the first time, I hasten to add) the XDA2 has decided to boot
It now has an XDA2s version on WM2003 (just thought I'd try it). Pretty sure though the issue wasn't ROM related, because it had been freezing at the same point with this new ROM.
So, anyone with the same problem on their device should not give up hope!
Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help
You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.
Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?
erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...
Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.
trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode
Aye, thats the one.
Cheers
I tried installing spb pocket plus and, just after it installed, my Wizard didn't seem to be responding so I tried soft resetting it. On booting up it showed the O2 splash screen and then the Windows Mobile screen but nothing else. The screen goes dark as the backlight is turned off but you can still see the Windows Mobile screen showing. Each time I soft reset the same thing happens.
I've tried soft resetting about 4-5 times now and the same thing happens again. I've even taken the battery out and put it back in and the same thing happens. I was going to try reinstalling the O2 XDA firmware but as I can't get the Wizard to connect to ActiveSync I can't do that.
Has anyone got any ideas? At the moment I'm without my phone & all the PDA functions on the phone and I really want it back.
Thanks for any advice.
Matthew
Think you may need to do a hard reset to put it back to it's factory state. Should work then.
Thanks, I'd been trying to do a hard reset but it didn't seem to work - then it occurred to me that I was actually pressing the wrong button to confirm the reset!
Hard reset works and gets it up and running again although, from checking, it seems that there's some problem between sdp pocket plus (3.0.0.3888) as I've now installed that about 3-4 times and each time, after doing a soft reset, the Wizard crashes and won't respond.
HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance
A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.
Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?
Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.
It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?
As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.
Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).