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My phone is stuck on HTC SMART MOBILITY black screen, the one that appears right away when u turn ur phone on. I was trying to upgrade the new rom and it said everythin was finished and it restarted the phone by itself then it got stuck in this screen. The thing is that the USB it is not recognize either by the computer or phone so i cannot do anything with the computer in order to boot up. I tried hard resets and nothin. Any help or ideas welcome... thanks
have you tried using bootloader mode? if I'm not mistaken, you need to hold the Power and Camera buttons while resetting the phone. you could then try to flash a new ROM on the phone. hope it helps!
miguel is correct. Put it into bootloader mode like he said, then flash a ROM back onto it and you should be good to go. This happened to me last night and I freaked out a little bit, but everything was fine after I did this.
Help, I'm stuck too. My phone is now in a loop of the black HTC smart mobility screen. I entered bootloader menu and reflashed the 2.17 ROM. -Which completed to 100% and no luck. I've tried this twice. I've entered the bootloader and tried to flash the stock ROM. It finished, but has no radio? What shold I do, Please help!!!
I must also mention that I was in the middle of relocking the phone after I installed the leaked ROM when my computer got the BSOD.
Format a sd card to fat32, place the image on the sd card, name it TITAIMG.nbh and reset to BL it will auto flash the rom and works when this happens
whwaldrep said:
Format a sd card to fat32, place the image on the sd card, name it TITAIMG.nbh and reset to BL it will auto flash the rom and works when this happens
Click to expand...
Click to collapse
By "Image" do you mean the rom .exe file?
johnannie said:
By "Image" do you mean the rom .exe file?
Click to expand...
Click to collapse
not exactly, the .exe file is simple an auto extracting archive, if you extract it, you will get a bunch of files, one which is about 40-60MB in size and that ends in a .nbh extension, that's the one you need.
You guys are awesome. It worked Thank you!
So why does everyone mess around with "relocking" the device and then flashing the 2.17 ROM after trying the 3.16 version when all you have to do is flash is with an sd card? It's SO easy!!!! Thanks again!
johnannie said:
You guys are awesome. It worked Thank you!
So why does everyone mess around with "relocking" the device and then flashing the 2.17 ROM after trying the 3.16 version when all you have to do is flash is with an sd card? It's SO easy!!!! Thanks again!
Click to expand...
Click to collapse
What radio are you using? Did flashing from the SD downgrade the radio as well?
theFear13ss said:
What radio are you using? Did flashing from the SD downgrade the radio as well?
Click to expand...
Click to collapse
I'm pretty sure that it did. When I tried to downgrade to 2.17, the flash worked, but there was no Radio at all. So I tried to reflash the 3.16 and it flashed but didn't work (endless boot to the HTC Screen over and over)
So I tried the SD card method or flashing back to the 2.17 and it worked absolutely perfectly. The only issue was that there was no MSID or MDN but I wrote those down.
Same problem, but turns off
Hey.
I have the same problem, I'm stuck at the "smart mobility" screen. But my problem is that it turns down after some sek with the smart mobility screen.
What should i do??
hii
i have the same problem with smart mobility i bought the phone htc touch from e-bay (gray coulor) and i its didnt work from the begining and the problem is that i dont know what originaly rom it had.
i try to flash rom from the computer(vista) roms (blue, green, new blue,red, 1.11.707.1b_4mb ,e_1.11.707.1b_4mb _4.1.13.42, 1.1b_4.1.12.42_02.93.90_ship,) none of them work some of them update till 3% and some of them till 100% but very fast and then its reset and i get error 270
someone got an idea for me?
Hello,
I need help to!!!
I`m stuck on the same screen. I did the sd card thing but after going to BL screen it flashes for a second to a screen with "Loading" and then return to BL where it stays. Down on screen it says "Serial".
WHAT SHALL I DO? PLEASE HELP!
helo
hi where dose one get that atach file
where does one get the attach file to copy on the sd card, course my phone has also stuck on the smart mobilety black screen
miguelfp1 said:
have you tried using bootloader mode? if I'm not mistaken, you need to hold the Power and Camera buttons while resetting the phone. you could then try to flash a new ROM on the phone. hope it helps!
Click to expand...
Click to collapse
thank you so much it work well
i hardly belive the guy at sprint store have my phone for one day and shake their head
Stuck on SMART MOBILITY
guys pls help,
My Phone is p3400i
I am stuck on the smart mobility screen..My screen says
ONBL 1.17.0000
SPL 1.07.Oref
GSM 02.79.90
OS 1.17.0.0
Pls also give the links of the files, to download, to solve the issue.
sethanuj said:
guys pls help,
My Phone is p3400i
I am stuck on the smart mobility screen..My screen says
ONBL 1.17.0000
SPL 1.07.Oref
GSM 02.79.90
OS 1.17.0.0
Pls also give the links of the files, to download, to solve the issue.
Click to expand...
Click to collapse
turn on your device, remove and replace the batteries then go to boot loader mode ( hold the Power and Camera buttons ) you immediately install the rom upgradeshttp !!! You can download it at ://www.htc.com/www/SupportDownload.aspx?p_id=10&cat=0&dl_id=609 good luck
hi to all friend
is there a way for copy arabic font to htc smart?
it's so necessary , i need it
plz help me
as soon as u can
tnx
smart mobility
hello friend
i am having htc p3400 i tried upgrading wm6.5 on it while installing it it shows congrats........ you have updated your rom but when it restart it only shows smat mobility nothing can be done further i tried it many times same problem occurs
one of us advised me to use the memory card techn...to place the image named TITAIMG.nbh but it doesn't solve my issue can any one provide me proper way to solve it
thanks in advance
Hi all,
I encounter some problems with the polaris. When I want to use the camera I encounter the message:" unable to initialize....".
I also encounter problems with the FM radio: when I want to use my radio, it starts up, you see the screen, but no sound radio stations can be found. This means no radio functionality as well.
I've perfomed soft reboots but also hard reboots (so it initializes completely again). I also tried new ROMs. Nothing helps. Anybody recognizes this problem? Looks like that it has problems initializing the radio/ camera function.
Is there an update available which could fix this problem? My device is not damaged at all. Or would there be an other solution, as far as you know? Furthermore, the phone works perfectly. Hopefully you can help me with this.
Thanks!!!
Greetz,
M
First flash ur pda with :
http://www.4shared.com/file/46948092/9e97bc37/Radio_Murata_1582123.html
or
http://www.4shared.com/file/54732373/c9f753c5/Radio_Murata_1582514.html
If that doesnt work.Keep the one murata radio on your pda and flash another win mobile rom(without radio rom).
I prefer khanx vanilla v6 (radio isnt working, http://forum.xda-developers.com/showthread.php?t=398796 ) or swtos roms (http://forum.xda-developers.com/showthread.php?t=404977 )
look also:http://forum.xda-developers.com/showthread.php?t=414436
Other radio roms are crap....
2 ALL. My FM radio very very poor, allways noice & appear and disappear signal, in same moment - mobile phone samsung about 200$ give 100% better quality
any suggest ?maybe need forget to use radio in cruise ???
Hi Badguy,
Yesterday I tried to flash my pda, as you said, with the radio rom "http://www.4shared.com/file/46948092...a_1582123.html". the update ended up in 99% completeness. So now....I have the tri color error (so I cannot use my phone). Hopefully I will be able to restore it again.
You have any tips?
Michel
hi.
Yes i forgot to tell you, that u have to flash HARD SPL first, then u can flash any custom rom and any radio rom.
Now, u have to flash ur pda with original touch cruise rom, which will restore your pda to normal working mode.Original rom is on CD, which was in box, when u bought ur phone.When the iriginal rom is flashed, u do the hard spl, then u can flash any software made for polaris.
Hi,
Thanks for the info...I am not aware that I received any CD's with original roms.
If I have not received any CD with Rom on it, can I not just update the ROM with ,for example, Diamond r7 Rom?
I tried this, but I didn't succeed. Normally I connect the phone to my pc, then enter the 'bootloader mode (from hard SPL)' on my pda by starting up the bootloader on my polaris and then I run the new ROM from my computer. When I use this procedure, the ROM is updated. I used this procedure as well for this 'flash'.
Since I have now the permanent tri-color, and therefore cannot enter bootloader, how can I update my ROM to the original version (or to any other ROM)?
Any further tips?
Thanks!
Michel
ftp://xda:[email protected]_radio_sign_25.65.30.04_1.58.21.23_Ship.exe
U need this rom, This version u should get with the phone.But it doesnt matter now. just ON/OFF the phone, connect it with cable and pc. Start flashing. Then make hardspl.
Did u hear for flashing through microsd card?? All what u must do is:
1. U have to have memory card in mode fat32.
2. Put onto the memory card rom file. Usually is named something.nbh .You have to rename it to POLAIMG.nbh .
3. put the memory card into the PDA and u have to go to bootloader mode ( press the camera button, make soft reset with stylus and u have to press camera button all the time, until u get 3color mode.
Radio roms, splash screens, roms , all, u can flash with microSD mode.
btw http://forum.xda-developers.com/showthread.php?t=381600&highlight=microsd Its a MUST!!
Hope it works now.
badguy999 said:
ftp://xda:[email protected]_radio_sign_25.65.30.04_1.58.21.23_Ship.exe
U need this rom, This version u should get with the phone.But it doesnt matter now. just ON/OFF the phone, connect it with cable and pc. Start flashing. Then make hardspl.
Did u hear for flashing through microsd card?? All what u must do is:
1. U have to have memory card in mode fat32.
2. Put onto the memory card rom file. Usually is named something.nbh .You have to rename it to POLAIMG.nbh .
3. put the memory card into the PDA and u have to go to bootloader mode ( press the camera button, make soft reset with stylus and u have to press camera button all the time, until u get 3color mode.
Radio roms, splash screens, roms , all, u can flash with microSD mode.
btw http://forum.xda-developers.com/showthread.php?t=381600&highlight=microsd Its a MUST!!
Hope it works now.
Click to expand...
Click to collapse
Hi,
I have tried the above steps. I have downloaded the rom, upacked it and renamed into POLAIMG.nbh
I pressed the camera button all the time and performed a soft reset with stylus. The following happens:
1. The three color comes again (it says: POLA100, SPL-1.25.0000, CPLD-2; in the red part; also in the above right corner of the red part it says: RUUNBH).
2. Then it turns into a white screen with: 'Loading...'.
3. After that it says...'checking...'
4. After this it says:
"0025002
not allow"
Then it returns again to the three color with same text as above.
Do you know any tips to solve my problem? Hopefully you can help me!
Kind regards,
M
Here I am again.
I now concluded from the text in the red section, that I indeed don't have Hard-SPL on it. I think this causes the fact that it is 'not allowed''. Would you agree on this one?
This means that I need to install HARD-spl from the tri-color situation.
This is the next big challenge I think. Do you have tips for me? Hopefully we will [email protected]
Greetz,
M
badguy999 was trying to tell you that about 3 or 4 posts back. Yes you must HardSPL your device before you load anything other than the Stock ROM. Read and follow the following thread to hardspl:
http://forum.xda-developers.com/showthread.php?t=375338
also read this
http://forum.xda-developers.com/showthread.php?t=370434
hope this helps... good luck
mewsijben said:
Here I am again.
I now concluded from the text in the red section, that I indeed don't have Hard-SPL on it. I think this causes the fact that it is 'not allowed''. Would you agree on this one?
This means that I need to install HARD-spl from the tri-color situation.
This is the next big challenge I think. Do you have tips for me? Hopefully we will [email protected]
Greetz,
M
Click to expand...
Click to collapse
Hi,
I know that I need to install Hard SPL and I have read the threads you mentioned (before). The thing is, how can I install Hard SPL without the use of any active sync. In other words: how can I install Hard SPL by using the SD-card?
If you can help me with this...it would be great.
Michel
bkeaver said:
badguy999 was trying to tell you that about 3 or 4 posts back. Yes you must HardSPL your device before you load anything other than the Stock ROM. Read and follow the following thread to hardspl:
http://forum.xda-developers.com/showthread.php?t=375338
also read this
http://forum.xda-developers.com/showthread.php?t=370434
hope this helps... good luck
Click to expand...
Click to collapse
U cant. First u have to flash original rom to make the pda working again. Then u can install hardspl through cable. original rom can be flashed with microsd method.
Are u sure that u have memory card in fat32??Cause error u described few post before.
Hi,
When I want to flash it with original rom (rename the rom to POLAIMG.nbh, it starts loading, than checking, and than it says 'not allow....and a number' See also a few posts back. I formatted the SD to FAT 32
Somehow I'm not allowed to install the original rom. Therefore I thought that I needed to install Hard SPL.
Or should I press a combination of buttons on my phone? When I press the camera button and then soft reset, the same happens, when I just reset (he tries to load the image, but does not work).
I'm now allmost through all my options here. Hopefully somebody can help.
Greetz,
michel
camera problems
Hi,
as far as i understand the "cannot initialize" camera problem is a know HTC hardware problem and the only solution to it is to send the phone to HTC for board replacement.
(it might suddenly start working for some time - i saw reports that it happens , but than the problem will probably return -- there are lot of touch cruise users i saw with this problem and the only known solution i saw was HTC repair)
Is true that the polaris is "weak" phone. mine had trouble with connecting to 3G. And during calls, persons didnt hear me well and from time to time i was muted . So, they change motherboard.
Polaris has really weak signal strenght. Far far better signal i got from tytn2 and trinity.With regular radio rom...
I am afraid my Polaris bricked, but I hope somebody knows a solution. Let me explain:
I turned off my device to get my microsd card out. I put the card in my cardreader to fill it with a lot of music. After that I inserted the card in the polaris, turned on the pda, and I got into the bootloader screen .
I tried to soft reset: bootloader screen again, tried to hard reset: bootloader, tried to flash original rom: rom update complete and after that bootloader, tried to flash several cooked roms: rom update complete and again the bootloader. When I try to charge my polaris it automatically turns on and goes to the bootloader. Flashing with microsd doesn't work. I also tried the thing with mtty, but it doesn't show the usb option in the list...
I DID hard-spl, I was using udk diamond R8 and never had any trouble before, while flashing about once a 2 months. I really am desperate, because I am unable to charge the pda now. I searched well and I only found threads of people who forgot to hard-spl before flashing custom roms.
I hope someone comes up with a brilliant idea, I love my Polaris way too much working and I don't want it to be a nice looking pda that doesn't work anymore.
PLEASE HELP!
I now manage to get into the mtty application, but I don't know if it is a good idea to use it. The problems I found here which could be solved with mtty are different from my problem I think. What would be wise to do? I flashed various original roms, and radios. That seems to work as normal, but after flashing I keep returning in the bootloader screen .
I hope one of you has an idea what to do. If it is something that is involving risk, I think I should do it anyway, because in this current state my Polaris is useless.
a few ideas! maybe they can help!
1) do you have warranty? you can restore back to original spl and then get HTC to ix it!
2) Try flashing your phone without the MicroSD card in place, maybe with the stock HTC Rom
Another option - try to delete all files from your memory card.
Thanks for the replies.
1) do you have warranty? you can restore back to original spl and then get HTC to ix it!
I read the thread about restoring back to original spl. There is stated that you can't restore to original spl if you are stuck in bootloader...
2) Try flashing your phone without the MicroSD card in place, maybe with the stock HTC Rom
I tried a lot of times, but every time after flashing has finished, I return to the bootloader
Another option - try to delete all files from your memory card.
I formatted my memory card in fat32, tried to flash with sd-card. When I turn on the phone it shows about 0.5 seconds something like "no rom image" and returns to bootloader screen
My cruise is still stuck, and I really think about trying things in mtty as a last resort... Anybody who knows what commands I should give in mtty in this situation? All help is appreciated, and if a suggestion makes my polaris work again I will donate the brilliant xda-member 20 euro's!
I have the same fault and have not found a solution. Every time I soft reset I am stuck in the boot loader screen. If I switch off the phone using comm manager then soft reset the phone will boot okay.
The only method I have found to be able to boot properly is to leave the battery out overnight and then start the phone in the morning. Always boots without a problem this way.
To make matters worse the USB port on my phone is broken...
Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .
If it doesn't install, and nothing installs, then you need to take it to repair I guess.
I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.
frequency1 said:
I had a feeling about that. I just figured there was no way to fix it and the fact that i couldnt send it back to tmobile to get a replacement was out of the question since the firmware was modified. But your saying there are shops that fix these kinds of issues? If so, I better start looking around over here.
Click to expand...
Click to collapse
why dont you try sd card method for flashing your rom !1! you can pm me if you need further help
Do you mean that it can't get to the boot loader screen (rainbow) or that trying to install a ROM from there didn't work? You might want to flash the original HSPL too, just to check.
What I mean is that everytime I boot up the hd2 it stays stuck on the splash screen. It doesn't even show the rom information in red at the bottom left corner of the screen. But I can boot to the tri color menu though. I have tried to install the tmous official rom by plugging the USB when I'm in the tri color menu and it always stays stuck at 9%. So is there way to fix this or am I screwed.
Sent from my Android Powered HD2 using XDA App
Try the sd-card recovery instead of the USB one.
http://www.jayceooi.com/2011/01/01/how-to-upgrade-htc-hd2-rom-through-sd-card-video/
After that, even if it fails, it shows only SPL in the tri-color screen then you are set to claim warranty.
frequency1 said:
Hey guys I have a hd2 that wont boot up anymore. I have installed several windows 6.5 cooked roms into this device for a while now. Recently this device has been given me a lot of problems until finally it took a dump. Now everytime i power up the device it stays in the splash screen. It doesnt even show radio version, rom version,etc on the bottom left of the screen. So is this hd2 dead or is there some way that i can fix it. I even tried installing tmobile's official rom on this device by going into the "rainbow screen" so that the device can be seen by using the usb cable, but alas....it didnt work either. So any help would be appreciated .
Click to expand...
Click to collapse
Well my bro... i think thats nand problems or heating issues ... does flashing rom goes all ok or it stops during flashing ? if stops than check if you phone is hot - hotter than normal.
Try this : Take out battery, memory card, sim card and put you phone in the fridge for about 5-10 min ( dont worry tried many times... no harm ) meanwhile prepare your sd card to flash rom with sd card method ... to do that extract Ruu rom - stock one - download with hd2 serial nr ( winrar, 7zip etc) find Ruu_Signed.nbh rename it to LEOIMG.nbh than copy to sd card ( format you sd card fat32 and make sure it works ... 2gb will work ) take phone out from fridge put sd card & battery into phone power one phone while holding volume down key ( go into tricolor screen - bootloader) and follow procedure in phone... i hope everything goes well and you fix you phone... but if still no success than flash android or wp7 ( if you have warranty flash stock SPL and return phone).
best regards from me
Hello,
I recently found back my hold HTC HD2 and when I tried to start it up..It just hangs on the HSPL/SPL coloured screen. When I first powered it up HSPL by Cotulla was on it and it always ran Android.
So I download the Stock Windows Phone ROM from the Internet and installed it, but it still hangs on the HSPL Screen. So I installed the Stock SPL but I didn't help..
Can someone please help me? I really want to use the phone again but it seems there is a problem. There still is a SD-Card in it which has 4GB...Can someone please explain me how to get the phone back to Stock windows phone?
Can someone please help me?
Try removing sd card.
If still same issue leave sd card out & reflash ROM from links below.
flash hard spl 2.08
http://forum.xda-developers.com/attachment.php?attachmentid=522724&d=1298224028
flash htc rom
http://www.androidruu.com/Leo/RUU_L..._Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe
* If it a T-Mobile USA hd2 (red endkey & green callkey) then use that model ROM linked below
http://www.androidruu.com/Leo/RUU_L...adio_15.42.50.11U_2.15.50.14_LEO_1.5_Ship.exe
When rebooting also use the soft reset button next to battery & try it a few times if unsuccessful first time booting.
Maybe useful thread > http://forum.xda-developers.com/showthread.php?t=1344958
load of ROM links (working) , tools & HD2 useful info > http://forum.xda-developers.com/wiki/HTC_HD2
I had the same problem bro, do you want android or windows on the phone?
I want the original Windows Phone back on it.
Mister B:
I followed your steps but it didn't fix the problem. When I start up the phone, the three coloured display shows up and it says 'Serial' on the bottom. Tried the reset button several times and even holding down both Volume-buttons to Hard Reset the phone, but it didn't fix the problem.
The phone always worked fine, what is the problem?
Have you tried doing Task29(full wipe) via HD2 toolkit?
Yes, I already tried Task29 before flashing Hard SPL and Original ROM. I really want to get the Phone working again so my Mom can use it!
Hopefuly someone can help my out with this annoying and weird problem.
After installing the stock rom, what did the phone do? Did it restart to the HSPL screen?
Yes, it restarted back to the HSPL screen. It also shows 'Serial' on the bottom and when I connect USB cable It shows 'USB' on the bottom.
Try flashing stock rom from sd card rather than via usb & see what results you get.
I tried flashing the Stock ROM from the SD-card but it didn't help. It still is stuck at the SPL-screen showing 'Serial' on the bottom when I start up the phone.
Which exact ROM do I need to use for a Netherlands(Europa) HTC HD2 (NON-TMOUS!)?
I hope to hear back from you as soon as possible!
Can someone help me please? Tried everything!