I recently purchased a MDA off of ebay. I was used but when i recived it it was in good cosmetic condition. I turned the phone on and used it for a short while, then the battery was low so i put it on a charger and left it for a while.
I come back and it is dead. I get another battery and use it for a short while and try charging it but not luck. I also noticed, when the phone was actually on, was that I couldn't hear people when they called me. Any help would be greatly appreciated. I am feeling kinda sick about using ebay now
Thanks
Leon
My suggestion wud be to return it back and ask for refund or replacement,it's a faulty phone.
Cheers!
I had the same problem using Motorolla charging! I only changed battery and charge now only using USB
I was on my friends account for the first post, but i tried using a USB cable but it was on the first battery. Ill try that when i get out of class. I contacted the seller and she seemed to have a good attutide about settleing this problem and asked me what i wanted to do.
Im going to run by a t mobile store and talk to them and see if there is anything they can do.
Related
Hi everyone, I am in a bit frustrated. I did some reading and pretty much it goes like this, I had a road trip this weekend and wasn't able to charge my phone correctly (I used a TomTom car charger) everthing was fine. The phone was working, till I received a call (battery said 50%) and in the middle of the call it died (no battery warning nothing). I couldn't connect the phone at that time because the person I was traveling with decided I didn't need my phone and they needed theirs. so I let it go and tried to connect it when I got home. Nothing when I got home, the LED on the connector is lit, but the phone responds to nothing. Not with the battery out or in while connected. If the phone is dead, is it repairable? or should I just start looking for a new phone?
Well, looks like your battery did not survive your TomTom charger!
If you have the possibility: go to an AT&T store and see if they can give you a battery for testing purposes. Or, if you know someone nearby with a 8525, ask him to shortly put his battery in your device. If your phone works with that battery, simply go to eBay or elsewhere and buy yourself a new battery!
I appreciate the laugh junner, I am thinking the same. AT&T are a bunch idiots the first guy said that's not a phone they carry (nor did they ever, silly when it says at&t on it). so a batteries plus or ebay is in my near future. still trying to find a person at my job with a 8525.
ok new battery and its dead. so my question now is can I wipe my device in anyway before I try to sell it?
Did you try to recharge without the battery? I ask this because if you get a red light then it may not be dead...
Mike Channon has a site to go to for things of this nature or give him a pm as I'm pretty sure he said that sometimes the part of the phone responsible for charging sort of goes to sleep and needs to be shocked back to life but can't for the life of me remember where I read it. He may be able to tell you how to fix so you don't have to sell...
Just a thought...
Cheers...
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Take it in and find out...
Just curious... what rom were you running when that happened?
cptkool said:
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Click to expand...
Click to collapse
Pull out the battery, remove charger.
Put the battery back in and dont press anything. Plug it into the wall and see after ~60 seconds you get a charge light.
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
natelw said:
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
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Click to collapse
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
dfbonney said:
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
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Click to collapse
I too have had the usb charging issue. Try moving the usb cable around in the phone and see if it contacts. Mine does by lifting up on it. I called Sprint to see what they can do and they said that it is caused by the user. I laughed at them and said some not so nice words then hung up on them. Then took it to a Sprint store and they ordered a new one for me without any questions.
as a side note I am glad they are replaceing it cause now the speaker is blown and the paint is peeling from the power button.
Also, FYI, my kid's hero's charger died on him (the one out of the box). We thought his phone was broken because it would not charge or be recognized by the USB. Then we tried out my charger and, boom, all good.
Worth a shot....
alright guys, thx everyone for the reply, status update: I try everything that was mention here, pull bat and putting it back(several times), moving charging cables, letting the charger sit 60sec, none of it work. I know my phone wasn't out of batteries cuz when i went to sleep it was about 86% left, so i thought my bat blew out on me after a week of usage. so i just left my phone in my pocket and after a while it started getting hot, i was like wtf, and took out the bat immediately. i leave the bat out for about 30min, put that sucker in again, and voila, it power up, everything was back to normal...anyone know wth's going on? of course i'm very happy my phone is working again
MY phone died the other night and wouldn't charge. It blinks red when plugged in and will blink numerous times when you press power. Sometime when its plugged in and i press power it will only blink red once.
Its rooted with 024. Im screwed eh?
Also im with Rogers in Canada
I vaguely remember having this sort of problem before.
What was happening was the cable wasn't working properly for some reason, and my phone wasn't drawing enough power to charge. Therefore it not working, and the red flashing light. It wasn't actually charging.
Is it plugged in to charge via AC or USB? It might not be drawing enough power if it is charging through USB.
If it is charging though AC, have you left it to charge overnight? If a Li-ion battery enters a state of deep discharge, it may take a while for it to charge enough for the phone to be able to power on. This shouldn't be the case though, the battery should have failsafes to prevent this from happening.
If neither of these things do anything, I'd try either swapping the wall adaptor and/or the usb cable or the phone battery itself, and if those things work, you're out of luck.
Hope that helps.
Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol
tyler24_11 said:
Have tried two wall chargers different outlet and my two pcs. left it overnight twice. Im screwed lol
Click to expand...
Click to collapse
Tell Rogers that one of their Sales Reps burnt the phone while trying to show you how to charge it
Im going to take it back to walmart it is only 3 week old
I had the same issue with mine... it completely died out and would not start charging. Found it weird the phone couldn't be charged while being powered off (my old KRZR could do it)....
Anyway, I called up Rogers and told them the situation and they exchanged it with a new one. I don't let the phone go below 5% now in fear of it not being able to charge if it the battery is completely drained XD
was your phone rooted?
No... it was on the original firmware and all...
For some reason I forgot you rooted it when you replied. Rogers might not want to exchange it... Wal-Mart on the other hand will probably not even look at it and just exchange it.
Other option could be to buy a new battery?
it actually looks as if the usb port itself is chipped.
ok, i had the same problem with my old SE phones.
everytime i tried to charge it, it did not charge. other phones were charging thru same cable.
the problem in the OS.
what i did is upgraded thru SEUS.
try to plug it to PC thru USB cable without battery. then go thru procedure as u would go for upgrade and then put the battery back.
it might not work if your battery complitely dead, thought worth a try
Yea, cant connect to seus
your batter yshould be fine. it's just dead.
dont buy any battery just yet. i would replace the phone if i were u. without spending extra bucks.
this is the quickets solution i can think of.
however, for the future reference i will buy me extra battery just in case
good luck
Just had it turn on and it said less than 2% remaining connect to charger. It was connected. This happened before and it just shuts off.
yeah mine would open from time to time but instantly shut down also. Seems like it didn't have enough time to detect it was plugged in...
try returning it
This may sound weird but it worked for me. Try taking out the memory card and leave it out and plugging it in.
Yea. I tried every combination. Brought it to walmart qndvthey gave me a new one. 30 day replacment woo. Im nervous to root now
Sent from my X10a using XDA App
same problem... no solution ?
Hi, I'm new to the forum and I found this topic is describing the same problem I have. I bought an x10 mini pro (U20a) unlocked and it doesnt turn on with my service provider SIM, but if I try another service provider SIM card or without SIM card, it turns on normally. It's the same behavior, cause it wont charge either. Other users are reporting the same problem in SE support forums and it is related to X10, X10 mini and X10 mini pro. It seems to be related to software since a factory reset or a repair using PC Companion solves the problem partially, but for some users the problem starts again when their batteries dries out and want to charge their phones. In case anyone find a solution that really works, please post it here.
Sent from my Motorola Milestone using XDA App
I'm disappointed because I have the exact same problem, but I'm outside of AT&T's 30-day return period (and they're being typical idiots about the issue). They have no replacement batteries (of course) so I've had to request one directly from SonyEricsson, which will take 5 business days to deliver. (!) Hopefully, this will resolve the issue; however, before you returned your phone to Walmart, I noticed that you thought you had a problem with a chipped mini-USB port. Do you know if that was part of the problem?
Hi all. I got my phone about 1 1/2 months ago, and I always thought that my phone charged slowly. I remember one time when using 4g and connected to the wall charger, it only added about 1-2% after 2 hours. Recently, there are some times when I go to charge after a day and the phone tells me "battery not connected" and the battery icon on the top bar flashes red. I also have a battery widget which says failure whenever this happens.
Is this an issue with the battery or the phone? Is this something that can be fixed by samsungs warranty? My 30 days are up.
I forgot to mention that after turning the phone off, taking out the battery, and turning it back on, all the phone appears to be fine. The problem comes back eventually, though.
Does anyone have an answer? Does anyone else have the same problem?
Sounds like a hardware issue.
That's a problem with the battery. I ordered the chinese batteries from Ebay and one of the batteries never connects - it can only be charged through a wall charger. Try a new battery and see if that helps.
Ok, should I try to contact samsung for a new battery, or should I just go ahead and buy a new one? Is the battery covered by warranty?
fhurricane said:
Ok, should I try to contact samsung for a new battery, or should I just go ahead and buy a new one? Is the battery covered by warranty?
Click to expand...
Click to collapse
Hey flhurricane - man - could be either or both now.
I'd find a Sprint Retail store nearby with a repair center and try and get some advice from the guys that get these types of questions more often. They'd know if it was the battery or hardware, and might be able to swap you a battery on the spot just to see. I think Sprint may be revamping the repair policy so go talk to them - if it needs repair - you may be able to get a good deal if you're past 30 days and can't return at no cost. I think they dropped all repair charges down to $35. See here.
Not sure what Samsung offers for hardware issues on undamaged phones, but again, the local repair center could give some more direction.
So.. I have been spending more time with my hd desire.... but I had some major issues with my new focus. It froze on me once or twice (windows ) and it randomly restarted.... but the most troubling aspect is it is not charging.... the first day I had it... I left it on the usb cord... the ENTIRE night.... it did not charge at all?!!
So last night, I did a reset and tried a wall charge... nothing... then I did a FULL format/hard reset and back into the wall overnight.... now it is at 40%
what gives? I know no phone could take 28 hours to charge? Any ideas or suggestions would be greatly appreciated... I tried the battery pull, restarting etc
thx
update: I called samsung and they said take it in to my carrier, they will send it out? Rogers does not know anything about these phones yet?
Return the phone and get a new replacement while you can. Obviously a hardware defect. If you wait past 30 days, you will have to settle with refurbs for your warranty replacement.
I bought it from Ontario but I live in Winnipeg, they said I had to bring it back to the orignal store for replacement... and there are no focus here.... pretty lame so far!
hahaha, rogers says I did not buy it from them.... the imei # does not match, so I have to go through samsung, samsung says they do NOT repair or exchange phones and I have to go through rogers or the store of purchse.... which is not possible, cheaper to buy another phone then fly to ontario
samsung is crap, never again.
If you did actually buy it from a Rogers store and you have a receipt to prove it, then you can contact customer service and speak to a supervisor. They will arrange for you to ship it to them and they will ship you back a new unit.
So, for all of you that has a normal working phone... any freezes/issues? I am guessing all my problems were from some hardware issue
I liked typing on the phone....
Mr.Kakarot said:
So.. I have been spending more time with my hd desire.... but I had some major issues with my new focus. It froze on me once or twice (windows ) and it randomly restarted.... but the most troubling aspect is it is not charging.... the first day I had it... I left it on the usb cord... the ENTIRE night.... it did not charge at all?!!
So last night, I did a reset and tried a wall charge... nothing... then I did a FULL format/hard reset and back into the wall overnight.... now it is at 40%
what gives? I know no phone could take 28 hours to charge? Any ideas or suggestions would be greatly appreciated... I tried the battery pull, restarting etc
thx
update: I called samsung and they said take it in to my carrier, they will send it out? Rogers does not know anything about these phones yet?
Click to expand...
Click to collapse
I had this exact problem with my phone the first few days I had it.. let it charge over night and it still showed an empty battery and gave me the warning beep every few minutes.. i was about to take it back to the store to replace it when i came across a set of instructions for entering diagnostic mode and listing the battery details (sorry i forget the exact sequence of keys but you should find it on here). All of the battery details were 0 or none which confirmed there was an issue.. after exiting this diagnostic mode the battery started registering correctly.. no problems since..
tbowman said:
I had this exact problem with my phone the first few days I had it.. let it charge over night and it still showed an empty battery and gave me the warning beep every few minutes.. i was about to take it back to the store to replace it when i came across a set of instructions for entering diagnostic mode and listing the battery details (sorry i forget the exact sequence of keys but you should find it on here). All of the battery details were 0 or none which confirmed there was an issue.. after exiting this diagnostic mode the battery started registering correctly.. no problems since..
Click to expand...
Click to collapse
wish I seen this before I sent it back, Hhahaha, I will have my friend try it out... thx
Bad USB Cable?
I wonder if it was just a bad USB cable?
Charging the phone by USB to PC is CRAP! I tried to charge it that way over an afternoon, and the charge meter barely moved. Switched to using the wall plug, and the battery charged fairly quickly.
D
I tried the wall charger for 12 hours..... tried it all.... thx
Sent from my Desire HD using XDA App
update: I went to lunch with a friend... he was late, so I went into a rogers plus store... she had 1 in stock... so I bought it, brand new, sealed $671.... yesterday I did my best to kill the phone, now... 3 hours later the phone is not charging at all and I had to pull the battery, just like my used one.... so now, after the battery pull and being plugged into the wall charger... it just has the battery symbol with the plug on it.....
If I can get into the phone, i will try the dianostic thing, but seriously? wtf, but now I have the receipt... and a 15 day return policy.... but come on, I just want a windows 7 phone that works?
did the battery thing.... lots going on over the 3 pages... not sure what I was looking for... although, I seen the battery go from 1 to 2... maybe it is charging now.... will update soon, but this is pretty weird for a brand new phone?
** did a soft reset, battery pull... charged for awhile... still not moving, I go into the battery thing again... now it says 10%.... so I get out of there and see some battery charge.... but it has been on there for awhile and has not moved... so I go back in, now it says 29%.... screwy stuff, I will see what it says after being on the wall charger all night.