hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Take it in and find out...
Just curious... what rom were you running when that happened?
cptkool said:
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
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Click to collapse
Pull out the battery, remove charger.
Put the battery back in and dont press anything. Plug it into the wall and see after ~60 seconds you get a charge light.
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
natelw said:
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
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Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
dfbonney said:
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
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Click to collapse
I too have had the usb charging issue. Try moving the usb cable around in the phone and see if it contacts. Mine does by lifting up on it. I called Sprint to see what they can do and they said that it is caused by the user. I laughed at them and said some not so nice words then hung up on them. Then took it to a Sprint store and they ordered a new one for me without any questions.
as a side note I am glad they are replaceing it cause now the speaker is blown and the paint is peeling from the power button.
Also, FYI, my kid's hero's charger died on him (the one out of the box). We thought his phone was broken because it would not charge or be recognized by the USB. Then we tried out my charger and, boom, all good.
Worth a shot....
alright guys, thx everyone for the reply, status update: I try everything that was mention here, pull bat and putting it back(several times), moving charging cables, letting the charger sit 60sec, none of it work. I know my phone wasn't out of batteries cuz when i went to sleep it was about 86% left, so i thought my bat blew out on me after a week of usage. so i just left my phone in my pocket and after a while it started getting hot, i was like wtf, and took out the bat immediately. i leave the bat out for about 30min, put that sucker in again, and voila, it power up, everything was back to normal...anyone know wth's going on? of course i'm very happy my phone is working again
Related
I had my epic 4g and Odined to Dk28 with gps fix, clockwork, etc.
I played paintball and some of the dust went inside but when i got home i wiped the keyboard and slider. slider seems fine
I had the GPS running for about 2 hours until I got home. There was about 1/3 or 1/2 juice left but then It shut down and restarting, stating it only had no power left.
I took out the battery and it still boot loops (it gets to home screen - loads sd card/usb debugging/wifi and gps are on, but then reboots. im not even able to turn it off.
I tried pressing 1 and power for odin, it worked once or twice, but i wasnt able to flash it and restore it. (Yellow Com) but failed or not work.
after that 1 and power doesnt do anything, and neither does power, vol down, and camera.
please help, as i need to go back to work tomorrow.
thanks in advance.
Boot into Download Mode, flash back to stock (check the Epic Wiki for instructions), start over. Sounds like you've just got a bug somewhere in the whole process. Unless you've deleted, moved or whatever'd something you shouldn't have, you shouldn't be having this issue.
There is a thread for fixing bricked Epics.
If you press pwr, 1+pwr, vol. down+camera+pwr and nothing comes on nor charge light (red) comes on when plug in, then you have a very shiny expensive paper weight.
Sorry bro. I have one sitting on my desk with no insurance (OUCH)...
no light when i plug into usb or charger. cannot get into download mode. Wow i could brick a phone in under 3 weeks of getting it. going to sprint store.
Let us know what they say, Last time i went into the sprint store for an exchange they intentionally split water on the water damage film to try to say I voided my warranty. the reality is that they had already done diagnostics on the phone before they did this little trick so i was able to threaten to call my lawyer and got a replacement. I hate sprint so much....
Ouch, how did you know they already ran a diagnoses on it?
fone magically unbricked itself so i was able to get into download mode an Odin a 2.2 again. but the battery seems iffy...and this is only 3 week using the phone. its at 9% charged but shuts off. need to see if i can fully charge it. but may end up getting new phone at sprint store since its under 30 days and fone still looks new.
Maybe you just got a bad battery
Sent from my ComBadge
Sounds like you need to reset your battery stats.
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
A plain USB cable used to charge on a PC only draws 380mA to charge. A wall charger, like the one included with the phone, will charge at 600mA.
But still, neither should take the 10 hours you are seeing really. Wall charger is usually 3-3.5 hrs and USB charging is somewhere around 5-6.
victric said:
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
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Click to collapse
66% after 10hrs of use seems normal to me.
sry double post. using tether internet...
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
victric said:
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
Click to expand...
Click to collapse
Odin that thing back to 2.1 and exchange it.
Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
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Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?
ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
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Click to collapse
Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.
Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.
Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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Click to collapse
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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Click to collapse
Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
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Click to collapse
I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.
my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.
Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.
So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.
So yesterday my phone worked great. I work outside for the most part. It rained its ass off. Phone did not get wet that im aware of. no water drops or anything on it. Had it inside my waterproof jacket. This was early morning..10am or so. I get home from work around 7pm. Phone still works. battery is getting very low though. At 8pm phone reboots..which it randomly does sometimes. I set it down, come back to it awhile later and realize it never came back on. Figured the battery was completely drained past 5%. plugged it into stock charger (not stock cable though but a highend cable still). Phone wouldnt boot up or power on or even show any signs of life. Tried other cables, charges, USB ports on computer, even car charger. Nothing. Set it on charge over night. Still not even a LED blink. Set it on car charger all day while at work. Not even a blink. I took it apart (taken many phones apart in my time haha) disconnected battery and plugged it in...nothing. tried power/volume down, power/volume up, all 3 buttons. held all button combos for over a minute. Still nothing at all. I have a new battery on order that I can slap in there and see if the battery is just completely shot but does anyone else have any ideas on what i can do to get it up and running again? Already had to buy a new phone G3! because i HAVe to have one for work. So i want to get this one working again so i have a backup in case this ever happens again.
Thanks for any and all help
Have you tried to enter download mode?
souldreamer2014 said:
Have you tried to enter download mode?
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tried to enter download mode, recovery mode, every mode i know of. with no luck.
and forgot to mention. when plugged into computer the computer does not notice anything has been plugged in at all. no sound at all. nothing under device manager
well i got the new battery in. didnt work. still no power at all. anyone else know of something i can try? i know the screen isnt dead because it would still give out sound when turned on or vibrate. but that doesnt happen either. is there some other thing i could test? how would i test the motherboard? power button?
This sounds like exactly what happened to my phone about two weeks ago. Phone was randomly rebooting one morning in strange intervals. Once or twice an hour at first, then more often as the day progressed. By the end of the day the phone wouldn't even turn on anymore. I had thought it was the battery as well but after bringing in to an electronics repair shop, it was diagnosed as a bad motherboard and the guy quoted me $130 to replace it. Considering you can buy the D800 off contract brand new for about $220 off the internet, I declined. I'm still really upset about it. I had already had it replaced by AT&T while it was under warranty. However, now my warranty has expired. I really liked the phone overall but now I'm not so sure I trust LG's hardware.
I'm using my brother's old iphone 4 now and it drives me flippin' crazy. I want to get a new phone as soon as possible but I don't know what to get. I'm so torn on the whole issue. Was thinking about the S6 but I've had bad luck with samsung in the past as well. I'd get a newer iphone but ios is so lame compared to Android. I hope you find a better solution than I did. :crying:
Download mode and rom flash?
Sent from my GT-I9190 using XDA Free mobile app
Unlike my Sammy Tab S, which I use xda to help root and run custom roms and the like.. I have been pure Nexus 6P with Google fi from the start.
So when I had a battery drain issue.. both in cold weather and in heat.. but many months apart, and saw others worried about it, I got a replacement from Google. I do pay the $5 insurance each month in my Google fi plan.
But now this was different. I had recently sent and received texts with my phone by my side on a charging stand. And I hear a sound like a notification sound.. not sure what it was exactly, but I pick up my phone to check it and it is black. I try to swipe.. nothing. I touch the power button.. nothing.
Now I am worried.
I take the case off. Jam my thumb down on that power button until I think I might bleed.. nothing.
I quickly look up the power-reset sequence.. power+voldown... hold it nothing. Try every conceivable combination.. holding for 20 seconds.. nothing.
Normally I might come here looking for help. But I am afraid this is beyond help. Google is sending a replacement.. after I did the try this - try that dance with them. Finding my original USB-C cable for example.
Man.. I don't know if this is a common problem.. or will become one because of some recent update. But I am set to re-setup my phone.. AGAIN... with a new replacement. And I am wondering what my options are going forward.. Google fi means some kind of compatible device.. so.. what.. get a Pixel? Leave fi and get a new Samsung somethingorother? I hate their interface.. love the camera.
So.. this thread is juts a "me too" for some future 6P owner this happens to.
[UPDATE] the thing came back to life!
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
thorpemark said:
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
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Click to collapse
Hey... If your device shut down with 60% left you might be victim of the same problem Q's other users I this thread: https://forum.xda-developers.com/nexus-6p/general/nexus-6p-randomly-shutting-50-youre-t3522911
Unfortunately, it's a common issue with no real solution except a warranty or battery replacement...
Good luck...
I had the same problem, it solved itself in a couple of hours, I was to send it to assistance but it booted up randomly trying after 2-3 hours of rest
Hey guys, I need your advice. Last night I let my phone charge, as I usually do. Today I went to work just fine, it was on full percentage. As I came home later, I wanted to charge it, but it won't. Like charging port has died.. Today I saw couple of times popup about power sharing which I never saw before but I didn't give too much attention. As my sister got same phone, I switched batteries and mine batt in sis phone charged just fine. Her's in mine won't.
If I turn the phone off and let it charge, it would do endless bootloop of charging grey icon, appearing and dissapearing. Is it really dead ?
Bleiz said:
Is it really dead ?
Click to expand...
Click to collapse
Who knows...
A toothbrush and some alcohol may help.
Try to clean the port first.