Unlike my Sammy Tab S, which I use xda to help root and run custom roms and the like.. I have been pure Nexus 6P with Google fi from the start.
So when I had a battery drain issue.. both in cold weather and in heat.. but many months apart, and saw others worried about it, I got a replacement from Google. I do pay the $5 insurance each month in my Google fi plan.
But now this was different. I had recently sent and received texts with my phone by my side on a charging stand. And I hear a sound like a notification sound.. not sure what it was exactly, but I pick up my phone to check it and it is black. I try to swipe.. nothing. I touch the power button.. nothing.
Now I am worried.
I take the case off. Jam my thumb down on that power button until I think I might bleed.. nothing.
I quickly look up the power-reset sequence.. power+voldown... hold it nothing. Try every conceivable combination.. holding for 20 seconds.. nothing.
Normally I might come here looking for help. But I am afraid this is beyond help. Google is sending a replacement.. after I did the try this - try that dance with them. Finding my original USB-C cable for example.
Man.. I don't know if this is a common problem.. or will become one because of some recent update. But I am set to re-setup my phone.. AGAIN... with a new replacement. And I am wondering what my options are going forward.. Google fi means some kind of compatible device.. so.. what.. get a Pixel? Leave fi and get a new Samsung somethingorother? I hate their interface.. love the camera.
So.. this thread is juts a "me too" for some future 6P owner this happens to.
[UPDATE] the thing came back to life!
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
thorpemark said:
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
Click to expand...
Click to collapse
Hey... If your device shut down with 60% left you might be victim of the same problem Q's other users I this thread: https://forum.xda-developers.com/nexus-6p/general/nexus-6p-randomly-shutting-50-youre-t3522911
Unfortunately, it's a common issue with no real solution except a warranty or battery replacement...
Good luck...
I had the same problem, it solved itself in a couple of hours, I was to send it to assistance but it booted up randomly trying after 2-3 hours of rest
Related
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Take it in and find out...
Just curious... what rom were you running when that happened?
cptkool said:
hey all, like most people here, i've been flashing my phones like crazy for the past couple days to trying out all the new roms it's been fine for the last couple days and sundenlly it just stop working this morning. It wouldn't turn on or anything, when i plug the usb in, window gives me an error as it cannot connect to the phone. I try the charger and it wouldn't charge(the charging light on the phone wouldn't turn on). I just got my phone replace last week due to theft. So is my phone bricked? I've flashed my phone alot and each time i wipe everything, could that be the problem? if i take it back to sprint store you think they would send me a new one? thanks.
Click to expand...
Click to collapse
Pull out the battery, remove charger.
Put the battery back in and dont press anything. Plug it into the wall and see after ~60 seconds you get a charge light.
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
natelw said:
I just got my phone replaced with the exact problem. Took it to sprint and they ordered me a new one under the HTC warranty, no problem. I didnt say anything about flashing just that it stopped charging and would not turn on anymore.
Click to expand...
Click to collapse
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
dfbonney said:
Just remember that if they get the phone to boot after you turn it in and they find out its rooted/ROM'd that they can fine you the entire price of the phone. Not trying to scare you but it has happened to people. However, it does seem there have been quite a few complaints about USB "issues".
Click to expand...
Click to collapse
I too have had the usb charging issue. Try moving the usb cable around in the phone and see if it contacts. Mine does by lifting up on it. I called Sprint to see what they can do and they said that it is caused by the user. I laughed at them and said some not so nice words then hung up on them. Then took it to a Sprint store and they ordered a new one for me without any questions.
as a side note I am glad they are replaceing it cause now the speaker is blown and the paint is peeling from the power button.
Also, FYI, my kid's hero's charger died on him (the one out of the box). We thought his phone was broken because it would not charge or be recognized by the USB. Then we tried out my charger and, boom, all good.
Worth a shot....
alright guys, thx everyone for the reply, status update: I try everything that was mention here, pull bat and putting it back(several times), moving charging cables, letting the charger sit 60sec, none of it work. I know my phone wasn't out of batteries cuz when i went to sleep it was about 86% left, so i thought my bat blew out on me after a week of usage. so i just left my phone in my pocket and after a while it started getting hot, i was like wtf, and took out the bat immediately. i leave the bat out for about 30min, put that sucker in again, and voila, it power up, everything was back to normal...anyone know wth's going on? of course i'm very happy my phone is working again
I had a fully rooted evo, themed, etc. So I am a noob to the Epic but not android or working with app's etc. I did a search of the forum and I did not see anything that related to the exact issue I am having.
All of a sudden, about an hour ago, my phone just started telling me my battery is at 0%, I did a battery pull and it put me at like 80% (which makes sense, I charged it all night). I have it plugged into my work computer at the moment to give it some "juice" but even that is not allowing my phone to turn on for more than the boot screen loading up to homescreen, then immediately powering off.
I have not downloaded anything new on my phone, I have not attempted to root this phone, nothing special at all.
A couple of times when it HAS come to the homescreen those few seconds, there is a strange dark grey rectangle on my screen and it says "relaunch me" with an emoticon above it (in the box but above the words).
I think that may be a widget alert for my digital time widget but I can't say for sure.
So out of this long-winded explanation I'm basically trying to figure out wth made my battery just give out? And even charging it is not helping.
No I have not dropped it nor dropped anything on it either.
I would try another battery. Maybe it's a bad battery. Go to sprint and ask them to try another battery. I don't know why your battery would do that. Good luck
I had this issue!
sashamw33 said:
I had a fully rooted evo, themed, etc. So I am a noob to the Epic but not android or working with app's etc. I did a search of the forum and I did not see anything that related to the exact issue I am having.
All of a sudden, about an hour ago, my phone just started telling me my battery is at 0%, I did a battery pull and it put me at like 80% (which makes sense, I charged it all night). I have it plugged into my work computer at the moment to give it some "juice" but even that is not allowing my phone to turn on for more than the boot screen loading up to homescreen, then immediately powering off.
I have not downloaded anything new on my phone, I have not attempted to root this phone, nothing special at all.
A couple of times when it HAS come to the homescreen those few seconds, there is a strange dark grey rectangle on my screen and it says "relaunch me" with an emoticon above it (in the box but above the words).
I think that may be a widget alert for my digital time widget but I can't say for sure.
So out of this long-winded explanation I'm basically trying to figure out wth made my battery just give out? And even charging it is not helping.
No I have not dropped it nor dropped anything on it either.
Click to expand...
Click to collapse
I had this same problem, I went to sprint and they swapped out battery, charger, and cable and all is well now! been working fine ever since....
I believe I caused the issue through odining a bunch of times and unplugging and replugging! but my phone would give me a yellow exclamation mark! and say something like can't charge battery!
Looks like I'm going to have to take it to the Sprint store. I just tried another Samsung cable for my sisters epic 4g to make sure and it's doing same thing. Thank you for the responses.
*fingers crossed*
If you are still by your sister, try her battery. That will eliminate another possible item (you might also try your battery in her Epic)
George
I had similar issues and had to get a replacement (under warranty). I think it was one of the copper battery connectors coming lose (on the phone side) it was sticking out noticeably compared to the other one. It eventually wouldn't turn on at all, plugged in or not. I'd back up what you can and go visit Mr. Sprint.
My Epic has the same problem... it would just turn off. Now the screen won't turn back on after timing out while charging, i have to unplug it then hit the power button multiple times.
Didn't even flash or root yet and my 32 grey GT died last night. It had been working great and was getting ready to flash pershoots kernel this weekend. Last night I plugged in after shutting it down like I do every night. Today when I went to turn it on nothing. I tried holding down the power button for a while and still nothing. I tried holding down volume buttons with power for extended period still nothing. I even tried plugging into different outlet to see if something happened with outlet and maybe drained the battery overnight. Luckily I got it from Fry's two weeks ago on Friday right when they came out and Fry's has a 15 day return policy but this makes me a little concerned... and that's cutting it a little too close.
Has anyone heard of things like this happening with the GT? I'm thinking I may need to see if they'll still sell me the extended warranty. I babied this thing and hadn't even flashed anything on it yet. I'm a little concerned about the reliability of the hardware... I'm not usually the one with the needle in the haystack device that goes bad but who knows... I'm already in withdrawal without it.
Is there anything else I can try before I take it back? Maybe try plugging it into the computer instead to see what happens? I can't really see what else I could do since this thing doesn't have a removable battery. If it won't power on I can't imagine there's much I can test with the SDK dev tools from the PC using the usb cable?
plugged it in with usb...
I do hear the sound of a device being plugged in on win7 when I plugged GT in and got the driver message in tray. GT still won't turn on. When I hold down the power button every about 6 seconds my windows machine machine makes the same sound you get when plugging in a usb device in addition to an extra sound at the end.
[email protected] well I guess it's going back tomorrow.
You got the sleep of death. This is a honeycomb bug that i have personally experienced in the xoom, transformer, and the GT. The way to fix it is to unplug the GT, press the power button down by itself and hold it until the you see the screen turn on and startto boot up. It may take 15 seconds or more.
If that doesnt work, plug it into the wall outlet and try the process again. If that fails also, unplug it again and try the process once more.
That combination seems to work for everyone. The only exception would be if the battery is completely drained. You would need to plug it into a wall charger for a few hours and let the battery charge, and then try the process again.
I dont know why this hasnt been fixed by google yet, its really annoying. I thought 3.1 would fix it but it didnt.
you should have post this on the general thread, but why dont you return it for a different one? problem solve...
Android Development is not for your Questions or Problems Please post in the correct forums
Moving to General
I think you got the battery drained .. for some odd reasons the android has leaky power consumption even when shutdown on occasions ..
Charge it up for a while .. wait .. correction LONG while ..
Hope that is the problem
Exactly the same problem, I have tried the hold power button but it is not working... any other work around?
Please Help
I chatted with a rep from Samsung last knight and he told me that I needed to leave the Tab charging for at least 6 hours and then try again... so I'll let you know if that did the trick... hope it does...
I've actually had this happen on two different 32GB Galaxy Tabs (the original one I purchased and its replacement). After powering the device down it would not boot up.
In both cases it happened about 3 days after receiving the tablet and with 80-90% battery charge remaining. I tried additional charging, holding the power button down for an extended period of time, and attempting to boot into download mode - everything failed to bring it back to life.
I'm not sure what triggers this condition my only suspicion was that it may have something to do with enabling encryption on the device. On the second tablet I didn't have time to do much customization or install many apps but it ended up dying shortly after enabling encryption.
Wow. This happened to me yesterday with my 16gb from Sprint. Had come unlocked,yesterday 3 days in, died. I tried all the suggestions above to no avail.
Took it to corporate today. Now waiting on replacement.
bumming*
Hope next one is unlocked
Edit**** worked. Lol. Guess I didn't try it again today after I tried charging it last night.
About 15 to 20 seconds and she's back!!! Excellent! ! Thank you so much.
Not sure now whether to replace it.
With another.
Sent from my PC36100 using XDA Premium App
So yesterday my phone worked great. I work outside for the most part. It rained its ass off. Phone did not get wet that im aware of. no water drops or anything on it. Had it inside my waterproof jacket. This was early morning..10am or so. I get home from work around 7pm. Phone still works. battery is getting very low though. At 8pm phone reboots..which it randomly does sometimes. I set it down, come back to it awhile later and realize it never came back on. Figured the battery was completely drained past 5%. plugged it into stock charger (not stock cable though but a highend cable still). Phone wouldnt boot up or power on or even show any signs of life. Tried other cables, charges, USB ports on computer, even car charger. Nothing. Set it on charge over night. Still not even a LED blink. Set it on car charger all day while at work. Not even a blink. I took it apart (taken many phones apart in my time haha) disconnected battery and plugged it in...nothing. tried power/volume down, power/volume up, all 3 buttons. held all button combos for over a minute. Still nothing at all. I have a new battery on order that I can slap in there and see if the battery is just completely shot but does anyone else have any ideas on what i can do to get it up and running again? Already had to buy a new phone G3! because i HAVe to have one for work. So i want to get this one working again so i have a backup in case this ever happens again.
Thanks for any and all help
Have you tried to enter download mode?
souldreamer2014 said:
Have you tried to enter download mode?
Click to expand...
Click to collapse
tried to enter download mode, recovery mode, every mode i know of. with no luck.
and forgot to mention. when plugged into computer the computer does not notice anything has been plugged in at all. no sound at all. nothing under device manager
well i got the new battery in. didnt work. still no power at all. anyone else know of something i can try? i know the screen isnt dead because it would still give out sound when turned on or vibrate. but that doesnt happen either. is there some other thing i could test? how would i test the motherboard? power button?
This sounds like exactly what happened to my phone about two weeks ago. Phone was randomly rebooting one morning in strange intervals. Once or twice an hour at first, then more often as the day progressed. By the end of the day the phone wouldn't even turn on anymore. I had thought it was the battery as well but after bringing in to an electronics repair shop, it was diagnosed as a bad motherboard and the guy quoted me $130 to replace it. Considering you can buy the D800 off contract brand new for about $220 off the internet, I declined. I'm still really upset about it. I had already had it replaced by AT&T while it was under warranty. However, now my warranty has expired. I really liked the phone overall but now I'm not so sure I trust LG's hardware.
I'm using my brother's old iphone 4 now and it drives me flippin' crazy. I want to get a new phone as soon as possible but I don't know what to get. I'm so torn on the whole issue. Was thinking about the S6 but I've had bad luck with samsung in the past as well. I'd get a newer iphone but ios is so lame compared to Android. I hope you find a better solution than I did. :crying:
Download mode and rom flash?
Sent from my GT-I9190 using XDA Free mobile app
Hello guys,
This just happened.
I left my phone charging, and when it hit 100%, I disconnected it from the charger and then I was going to put it in airplane mode, so I could go to bed. When I pushed the status bar down, the phone froze, 5 seconds later the screen went black and it wont turn on now.
When I plug the phone on my PC, there's a sound notification from windows, just like when you plug whatever USB device, but the phone is absolutely dead.
Holding the power button doesn't help. It just got out from warranty last month.... Full stock phone.
Does anyone know how to fix this?
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
Similar event happened with me, phone died abruptly service center people told me that pcb has died and needs to be replaced, will cost more than 300$ for a new pcb. This phone has got really poor quality hardware component can die any time. Never gonna buy huawei built phone in future
Exodusche said:
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
Click to expand...
Click to collapse
I haven't had any problems with the battery whatsoever, it was fine since day one, a little but totally normal wear. The phone charged fine everytime also.
I stopped by in a service shop, they don't mess with nexus devices and they don't know anyone who does (Nexus never came to my country, so it's a rare device to see, iPhones, Galaxies and Moto G are kings here)..
Anyway, I tried everything I could. Hair dryer, downloading build with QFIL, holding the power and volume for more than 20 minutes, leaving the charger on for 24h and everything else I found online and the phone didn't even tried to recover, so I pulled the trigger on a OnePlus 5T. I hope this one lasts me for 5 years, like I was planning with the N6P.