Hello guys,
This just happened.
I left my phone charging, and when it hit 100%, I disconnected it from the charger and then I was going to put it in airplane mode, so I could go to bed. When I pushed the status bar down, the phone froze, 5 seconds later the screen went black and it wont turn on now.
When I plug the phone on my PC, there's a sound notification from windows, just like when you plug whatever USB device, but the phone is absolutely dead.
Holding the power button doesn't help. It just got out from warranty last month.... Full stock phone.
Does anyone know how to fix this?
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
Similar event happened with me, phone died abruptly service center people told me that pcb has died and needs to be replaced, will cost more than 300$ for a new pcb. This phone has got really poor quality hardware component can die any time. Never gonna buy huawei built phone in future
Exodusche said:
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
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I haven't had any problems with the battery whatsoever, it was fine since day one, a little but totally normal wear. The phone charged fine everytime also.
I stopped by in a service shop, they don't mess with nexus devices and they don't know anyone who does (Nexus never came to my country, so it's a rare device to see, iPhones, Galaxies and Moto G are kings here)..
Anyway, I tried everything I could. Hair dryer, downloading build with QFIL, holding the power and volume for more than 20 minutes, leaving the charger on for 24h and everything else I found online and the phone didn't even tried to recover, so I pulled the trigger on a OnePlus 5T. I hope this one lasts me for 5 years, like I was planning with the N6P.
Related
Hi all, tried searching for some help but couldn't find anything of any use, plenty of similar things only but not quite the same.
Basically, my phone had been in use today, as normal, nothing different, nothing new installed. I put it down on the table while I did some work around the house, an hour late I picked it up and it was off. It had around 70% power when I last looked at it, Not only had it turned off, it was so hot I couldn't hold it for more than a moment. After letting it cool down, I tried to turn it on and nothing at all happened. I decided to plug it in and leave it to charge a bit, but when I came back to it again half an hour later it was still dead and hot as hell again.
I have tried three different chargers and even a new battery that I bought in town just this morning, thinking the battery was the problem. Still exactly the same thing happening with new battery, wont charge, phone heating up within minutes to the point where I cant hold it. Heat seems to be building up underneath the memory card slot.
I did manage to boot it up briefly whilst it was plugged in before it got too hot but had to turn it off again to cool it down. It seemed to boot just fine on that occasion. Also managed to get it into recovery and did a cache wipe as well as a full factory wipe but no difference. Again I managed to boot it after the wipe, seemed to start up as you would expect a first boot to do, asking me to set up the phone, but again it was no gaining charge and was heating up very fast so had to turn it off again.
Any ideas what the hell has gone wrong with me phone?
I have a repair pack from Samsung on route as its only four months old, so they will do a warranty repair or a swap, but while I'm waiting, thought it best to ask here if anyone has any ideas.
Sorry for such a long post, if I need to post anything more specific feel free to ask.
Thanks in advance
I experienced such before...
Phone heats up a lot and shuts off when charging. I send the phone in for repair, the service center identify it as faulty motherboard and got a replacement handset...
It is just bad quality components in Galaxy S4. Go and change your phone at service center.
Thanks for that, I had a feeling it was motherboard, processor or USB board, Was kind of hoping I was wrong and there was something I could do at home to fix it but oh well...
Does it matter that I have the new German 4.3 firmware on a UK handset with multi-csc? Knox flag is still 0x0 if that matters to warranty lol. I cant flash anything stock if I cant turn the thing on lol.
Why is the S4 such a poor quality phone for a flagship, seems to be so many faults with the phone and battery. I've had both the cracked screen issue as well as this crash for no reason. My S2 on the other hand is still going strong and working perfectly despite being dropped a few times and having had no new parts or battery replaced. Its covered in marks and dents from prolonged use and still keeps going. Had that since launch. Back to using it while waiting for the four month old S4 to be fixed.
EDIT:
Strange new development, the original battery doest do anything any more. Nothing happening at all, no charging screen, no heating up, nothing. New battery still not charging and causing phone to heat up. Did manage to boot the phone up again for a few minutes last night and besides heat and not charging, it seemed to work. Making me think its not the motherboard at fault now or surely it wouldn't turn on. No idea what's going on now.
my s4 is a year and a month old and yesterday i put it to charge before bed like i always do. i heard my phone vibrating and i figured it was a text. after an hour i go to check the phone and it is off. i tried to turn it on and it had no led or any sign of power even while connected to the stock charger. i knew something was wrong when it wouldnt wake after holding the power button and the volume buttons and then removing the battery and replacing the battery. usually when you take out the battery and put it back on it vibrates but i got nothing. today i tried my friends battery on my phone and saw so signs of it getting power. i also tried my battery on his phone and it powered up fine.
i just got off the phone with t-mobile and the warranty has expired since its been over a year since i got this phone. there is nothing they can do since its a hardware issue. is there any possible known way to try and fix it? even if i gotta gut it up to check a connector or something. the rep said maybe something isnt making contact but i havent dropped my phone in a while and has always had the gel rubber around with a hard shell supporting the gel so no physical signs of damage. the top half does get hot when i put it to charge but not the battery so no clue what could have cause this. i dont overclock it or anything special kernel modifications just a stock based rom which i have had for months now.
So yesterday my phone worked great. I work outside for the most part. It rained its ass off. Phone did not get wet that im aware of. no water drops or anything on it. Had it inside my waterproof jacket. This was early morning..10am or so. I get home from work around 7pm. Phone still works. battery is getting very low though. At 8pm phone reboots..which it randomly does sometimes. I set it down, come back to it awhile later and realize it never came back on. Figured the battery was completely drained past 5%. plugged it into stock charger (not stock cable though but a highend cable still). Phone wouldnt boot up or power on or even show any signs of life. Tried other cables, charges, USB ports on computer, even car charger. Nothing. Set it on charge over night. Still not even a LED blink. Set it on car charger all day while at work. Not even a blink. I took it apart (taken many phones apart in my time haha) disconnected battery and plugged it in...nothing. tried power/volume down, power/volume up, all 3 buttons. held all button combos for over a minute. Still nothing at all. I have a new battery on order that I can slap in there and see if the battery is just completely shot but does anyone else have any ideas on what i can do to get it up and running again? Already had to buy a new phone G3! because i HAVe to have one for work. So i want to get this one working again so i have a backup in case this ever happens again.
Thanks for any and all help
Have you tried to enter download mode?
souldreamer2014 said:
Have you tried to enter download mode?
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tried to enter download mode, recovery mode, every mode i know of. with no luck.
and forgot to mention. when plugged into computer the computer does not notice anything has been plugged in at all. no sound at all. nothing under device manager
well i got the new battery in. didnt work. still no power at all. anyone else know of something i can try? i know the screen isnt dead because it would still give out sound when turned on or vibrate. but that doesnt happen either. is there some other thing i could test? how would i test the motherboard? power button?
This sounds like exactly what happened to my phone about two weeks ago. Phone was randomly rebooting one morning in strange intervals. Once or twice an hour at first, then more often as the day progressed. By the end of the day the phone wouldn't even turn on anymore. I had thought it was the battery as well but after bringing in to an electronics repair shop, it was diagnosed as a bad motherboard and the guy quoted me $130 to replace it. Considering you can buy the D800 off contract brand new for about $220 off the internet, I declined. I'm still really upset about it. I had already had it replaced by AT&T while it was under warranty. However, now my warranty has expired. I really liked the phone overall but now I'm not so sure I trust LG's hardware.
I'm using my brother's old iphone 4 now and it drives me flippin' crazy. I want to get a new phone as soon as possible but I don't know what to get. I'm so torn on the whole issue. Was thinking about the S6 but I've had bad luck with samsung in the past as well. I'd get a newer iphone but ios is so lame compared to Android. I hope you find a better solution than I did. :crying:
Download mode and rom flash?
Sent from my GT-I9190 using XDA Free mobile app
Unlike my Sammy Tab S, which I use xda to help root and run custom roms and the like.. I have been pure Nexus 6P with Google fi from the start.
So when I had a battery drain issue.. both in cold weather and in heat.. but many months apart, and saw others worried about it, I got a replacement from Google. I do pay the $5 insurance each month in my Google fi plan.
But now this was different. I had recently sent and received texts with my phone by my side on a charging stand. And I hear a sound like a notification sound.. not sure what it was exactly, but I pick up my phone to check it and it is black. I try to swipe.. nothing. I touch the power button.. nothing.
Now I am worried.
I take the case off. Jam my thumb down on that power button until I think I might bleed.. nothing.
I quickly look up the power-reset sequence.. power+voldown... hold it nothing. Try every conceivable combination.. holding for 20 seconds.. nothing.
Normally I might come here looking for help. But I am afraid this is beyond help. Google is sending a replacement.. after I did the try this - try that dance with them. Finding my original USB-C cable for example.
Man.. I don't know if this is a common problem.. or will become one because of some recent update. But I am set to re-setup my phone.. AGAIN... with a new replacement. And I am wondering what my options are going forward.. Google fi means some kind of compatible device.. so.. what.. get a Pixel? Leave fi and get a new Samsung somethingorother? I hate their interface.. love the camera.
So.. this thread is juts a "me too" for some future 6P owner this happens to.
[UPDATE] the thing came back to life!
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
thorpemark said:
I swear I tried different USB cables and different ports.. a PC, 2 different USB chargers.. and I got nothing.
Just now, an hour or more later, I tried the cable and charger it was using when it "bricked" and I saw a small red light in the top left corner for a second.. and the dang phone began charging. It showed 3% battery.
So, maybe, what happened was I did not have the cable plugged in correctly.. or maybe it had another mysterious fast drain. The power graph for those is quite ugly.. from 60% or more to nothing! That's why I sent the first one back.
In any case, I am going to now see if this will charge up and be "normal" for me again. I have cancelled the replacement phone order. .. who wants to reinstall all their apps and such if they can avoid it?
I am still very curious as to how nothing I did had any affect... but now it just works. There's something funny going on here. Its not like I was taxing my phone and it got hot or anything.. it was cool to the touch when I got it out of the case. Something is not right about these phones.
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Hey... If your device shut down with 60% left you might be victim of the same problem Q's other users I this thread: https://forum.xda-developers.com/nexus-6p/general/nexus-6p-randomly-shutting-50-youre-t3522911
Unfortunately, it's a common issue with no real solution except a warranty or battery replacement...
Good luck...
I had the same problem, it solved itself in a couple of hours, I was to send it to assistance but it booted up randomly trying after 2-3 hours of rest
So yesterday when after finishing work I grabbed my 6P from my desk and wanted to check for notifications. To my surprise it was off.
I held power button for 2 minutes - nothing. Tried holding various button combinations, still nothing.
I went home and plugged it in charger overnight. There was no reaction and phone did not seem to get warn while charging either.
This morning I took it off charger and tried turning it on again. Nothing. No reaction.
Tried plugging it into computer, nothing new in device manager. Booted up linux and tried there, same.
After all that I just took it into repair shop. It is theoretically still under warranty, but there is a little chip on right side - in plastic between screen and frame.
Does anyone have any idea what could have happened?
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
coremania said:
Try 4 to 5 minutes to hold the power button, while on charger. 2 minutes are maybe to short.
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Yea, I tried holding while on power and while not. Once I held it for 10 minutes (my finger started to hurt lol). Tried Holding power and them plugging in the charger too.
Anyway, does not matter now. It is in warranty service already.
Was just wondering if anyone else had a similar issue.
Happened to me on a trip outside the country. Pulled it out of my pocket and it was dead, wouldn't take a charge, looked completely dead. I bought a burner phone and planned on taking it apart when I got back. Three days later I plugged it in and it charged up and started just fine. I have not had it since (3 months ago). I figure there is some hangup internally and the battery needs to deplete completely before the thing switches off completely. Let it sit for a few days and try again...
So.. The local warranty service basically said that they won't repair it because it is 'physically damaged'.
Which is crazy.. Phone is in perferct condition only 'damage' is between the screen and metal frame. You know, that little plastic edge.
See attached picture (sorry for quality).
I now have emailed Huawei directly explaining the situation. Let's see what they respond.
I will leave the phone unplugged for few days to see if it comes back to life.
try plugging it back into the charger. mine came back from the dead with the red charging led after the mentioned recuperation period. I let it charge a while and switched it back on. No problems since.
I had the same problem. Send to hauwei and they changed the phone. The sad part is the data I lost.
I will leave it alone for few days and then try to charge.
I sent an email to Huawei UK, which is where this phone originally came. Let's see what they respond.
See the attached picture, I made a better one.
Had this two months ago. When connecting it to a pc some weird qualcomm entry popped up in device manager, basically telling me something was very wrong.
Sent it in for repair and got a new motherboard even though it was unlocked and had a custom ROM
But i guess they couldn't check that as it was completely dead