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MDA(usa) unable to charge battery-I am using original charger

MDA got dropped (by a friend trying to be funny) about 18inches onto tile floor and into a small puddle. Caused small water spash into phone. Phone didn't work for 18hrs then T-Mobile store plugged in and it worked. Within 5 days the battery was fully dead 20 minutes after a supposedly full charge. I believe that the phone has not been charging the battery at all. --no lite comes on at all. At first a red light would come on but now nothing (same, new, original charger)I am willing to open phone to look for loose connection or do whatever else it takes. --just need to know how to proceed. Any help other than telling me to charge with original charger will be appreciated. I have read many threads here and none seem to mention this exact issue

charging phone
I have read in this forums a way to jump start the battery by using a 9v battery. Just do a search and hopefully it helps you.
Clem

the battery is not the issue
I am looking for someone who has taken apart the MDA to address this issue. I have a new battery, and charger and I think the phone has a loose connection, but I am a bit nervous to take apart the phone--I'm not as experienced as all the peeps on this forum

I have the Service Manual I can send it to you if interested.

I'm very interested in how to do this also since my wife has done almost the exact same thing to here MDA and now it won't charge. She also broke the button on top to power on/off the phone. Is there a replacement part I can purchase for this?

No life from 8525

Hi everyone, I am in a bit frustrated. I did some reading and pretty much it goes like this, I had a road trip this weekend and wasn't able to charge my phone correctly (I used a TomTom car charger) everthing was fine. The phone was working, till I received a call (battery said 50%) and in the middle of the call it died (no battery warning nothing). I couldn't connect the phone at that time because the person I was traveling with decided I didn't need my phone and they needed theirs. so I let it go and tried to connect it when I got home. Nothing when I got home, the LED on the connector is lit, but the phone responds to nothing. Not with the battery out or in while connected. If the phone is dead, is it repairable? or should I just start looking for a new phone?

Well, looks like your battery did not survive your TomTom charger!
If you have the possibility: go to an AT&T store and see if they can give you a battery for testing purposes. Or, if you know someone nearby with a 8525, ask him to shortly put his battery in your device. If your phone works with that battery, simply go to eBay or elsewhere and buy yourself a new battery!

I appreciate the laugh junner, I am thinking the same. AT&T are a bunch idiots the first guy said that's not a phone they carry (nor did they ever, silly when it says at&t on it). so a batteries plus or ebay is in my near future. still trying to find a person at my job with a 8525.

ok new battery and its dead. so my question now is can I wipe my device in anyway before I try to sell it?

Did you try to recharge without the battery? I ask this because if you get a red light then it may not be dead...
Mike Channon has a site to go to for things of this nature or give him a pm as I'm pretty sure he said that sometimes the part of the phone responsible for charging sort of goes to sleep and needs to be shocked back to life but can't for the life of me remember where I read it. He may be able to tell you how to fix so you don't have to sell...
Just a thought...
Cheers...

Samsung focus will not recharge?

So.. I have been spending more time with my hd desire.... but I had some major issues with my new focus. It froze on me once or twice (windows ) and it randomly restarted.... but the most troubling aspect is it is not charging.... the first day I had it... I left it on the usb cord... the ENTIRE night.... it did not charge at all?!!
So last night, I did a reset and tried a wall charge... nothing... then I did a FULL format/hard reset and back into the wall overnight.... now it is at 40%
what gives? I know no phone could take 28 hours to charge? Any ideas or suggestions would be greatly appreciated... I tried the battery pull, restarting etc
thx
update: I called samsung and they said take it in to my carrier, they will send it out? Rogers does not know anything about these phones yet?

Return the phone and get a new replacement while you can. Obviously a hardware defect. If you wait past 30 days, you will have to settle with refurbs for your warranty replacement.

I bought it from Ontario but I live in Winnipeg, they said I had to bring it back to the orignal store for replacement... and there are no focus here.... pretty lame so far!
hahaha, rogers says I did not buy it from them.... the imei # does not match, so I have to go through samsung, samsung says they do NOT repair or exchange phones and I have to go through rogers or the store of purchse.... which is not possible, cheaper to buy another phone then fly to ontario
samsung is crap, never again.

If you did actually buy it from a Rogers store and you have a receipt to prove it, then you can contact customer service and speak to a supervisor. They will arrange for you to ship it to them and they will ship you back a new unit.

So, for all of you that has a normal working phone... any freezes/issues? I am guessing all my problems were from some hardware issue
I liked typing on the phone....

Mr.Kakarot said:
So.. I have been spending more time with my hd desire.... but I had some major issues with my new focus. It froze on me once or twice (windows ) and it randomly restarted.... but the most troubling aspect is it is not charging.... the first day I had it... I left it on the usb cord... the ENTIRE night.... it did not charge at all?!!
So last night, I did a reset and tried a wall charge... nothing... then I did a FULL format/hard reset and back into the wall overnight.... now it is at 40%
what gives? I know no phone could take 28 hours to charge? Any ideas or suggestions would be greatly appreciated... I tried the battery pull, restarting etc
thx
update: I called samsung and they said take it in to my carrier, they will send it out? Rogers does not know anything about these phones yet?
Click to expand...
Click to collapse
I had this exact problem with my phone the first few days I had it.. let it charge over night and it still showed an empty battery and gave me the warning beep every few minutes.. i was about to take it back to the store to replace it when i came across a set of instructions for entering diagnostic mode and listing the battery details (sorry i forget the exact sequence of keys but you should find it on here). All of the battery details were 0 or none which confirmed there was an issue.. after exiting this diagnostic mode the battery started registering correctly.. no problems since..

tbowman said:
I had this exact problem with my phone the first few days I had it.. let it charge over night and it still showed an empty battery and gave me the warning beep every few minutes.. i was about to take it back to the store to replace it when i came across a set of instructions for entering diagnostic mode and listing the battery details (sorry i forget the exact sequence of keys but you should find it on here). All of the battery details were 0 or none which confirmed there was an issue.. after exiting this diagnostic mode the battery started registering correctly.. no problems since..
Click to expand...
Click to collapse
wish I seen this before I sent it back, Hhahaha, I will have my friend try it out... thx

Bad USB Cable?
I wonder if it was just a bad USB cable?
Charging the phone by USB to PC is CRAP! I tried to charge it that way over an afternoon, and the charge meter barely moved. Switched to using the wall plug, and the battery charged fairly quickly.
D

I tried the wall charger for 12 hours..... tried it all.... thx
Sent from my Desire HD using XDA App

update: I went to lunch with a friend... he was late, so I went into a rogers plus store... she had 1 in stock... so I bought it, brand new, sealed $671.... yesterday I did my best to kill the phone, now... 3 hours later the phone is not charging at all and I had to pull the battery, just like my used one.... so now, after the battery pull and being plugged into the wall charger... it just has the battery symbol with the plug on it.....
If I can get into the phone, i will try the dianostic thing, but seriously? wtf, but now I have the receipt... and a 15 day return policy.... but come on, I just want a windows 7 phone that works?
did the battery thing.... lots going on over the 3 pages... not sure what I was looking for... although, I seen the battery go from 1 to 2... maybe it is charging now.... will update soon, but this is pretty weird for a brand new phone?
** did a soft reset, battery pull... charged for awhile... still not moving, I go into the battery thing again... now it says 10%.... so I get out of there and see some battery charge.... but it has been on there for awhile and has not moved... so I go back in, now it says 29%.... screwy stuff, I will see what it says after being on the wall charger all night.

CHARGING ISSUE - shouldi be worried?

I bought a second hand HD2, however it arrived with a third-party chinese battery. I contacted the seller who apologised and said that battery was a replacement because the original didn't hold a good charge, and he would send the original through the post. The battery however was fully charged so I flashed all the neccessary files and installed NAND Android (my reason for buying it in the first place), however today - the same day it arrived - I noticed that the orange charge light was going off, usually when the phone screen went off. This necessitated plugging the USB lead back in again, and within sometimes less than a minute the same problem would occur. I have checked the battery prongs, reset the the phone, changed USB settings etc and the problem persists.
Just wondered of I should be worried...I am unable to find an identical problem to this on the forums so I'm assuming it's not a ROM issue. I am currently using the Desire port from DFT.
Would a cheap Chinese battery demonstrate this sort of problem?
The seller says he never had an issue of charging the phone.
My next resort is to flash Windows Mobile back on, but I'm at work and a bit anxious so was hoping for someone with some experience to reassure me!
All USB syncing etc works fine...it is literally just charging that's the issue.

Maybe it's your USB that's faulty. I had a faulty usb that would go on and off sometimes too. However I don't see why the battery would affect the LED light, as the battery has to be connected to the phone for it to stay on, and so the battery can't be losing it's connection with the phone randomly, so it's either your usb cord, or the port.
Word of advice, don't let your phone lose power cuz of the faulty charging. I assume you know that MAGLDR doesn't let you charge the phone while off, so a dead battery in our case, is a dead phone. Happened to me once cuz of my usb, luckily there was still a small amount of charge left after i took the battery out and placed it back in.

It's definitely not the cable as I've used an official HTC charger with it which does exactly the same thing. I've also tried with a Samsung MicroUSB charger from my Galaxy S

Maybe it's the usb port then... That's the worst case scenario because you'd have to get the whole motherboard replaced...
However if in winmo you don't experience the problems, then it was just some software problems, so try a different radio and build, and see if they work.
Edit:
Or maybe it's the LED that's faulty. (never heard of such a situation but anything is possible) >.>
Does it still charge even if the LED is not orange/on?

Thing is though I can pretty much get it to stay charging if I don't let it lock and the screen go off? Could this still be a problem with the USB port? I'm getting worried now as I don't like the hassle of sending things back through eBay. I'm wondering if the seller bought a spare battery thinking it was just a battery problem and isn't telling the whole story. Foolishly I didn't test the device with Windows Mobile, I just went straight into flashing as I had put Android on my friend's HD2 the other day in exactly the same way...his is even an ex Virgin Mobile phone like this one. Needless to say, he is having no charging issues.

Dude dont worry , the problem is the battery ! i got two chinese battery ones and both cant charge with the phone, i have to use eksternal charger Dont worry the red and orange led flashes constantly when i try to charge it
Just buy a cheap charger from ebay , and buy a oem htc hd2 battery

Hi thanks for your reply. Mine doesn't flash red and orange though: the orange light comes on as normal and the phone reports it as charging, but after a while (seems to be when the phone goes to standby most of the time) the orange light turns off and the charging symbol disappears. If I unplug and replug again the light comes back on for a period. I've not tested thoroughly but I THINK it will stay charging when I leave the phone out of standby with the screen set to stay on for 30 minutes. I really HOPE it's a battery issue but it sounds slightly different to yours as mine does at least charge to a degree. I'm worried there's a blown capacitor somewhere on the logic board that's making the phone charge malfunction but obviously there's no way of testing until I get a new battery.
It concerns me that the seller said he had no charging problems...he must have been able to charge it somehow as the battery was full when it arrived...could I have burnt something out when flashing?!

Mine do charge to about 50 % and then it stops
Im 100 % sure its the battery becouse the battery has a circuitboard inside of it, and thats often messed up considering its made cheap in china . But test it with your friends hd2 original battery You can 2 see if the wet indicatior has been activated
the " white " paper next to the battery poles should be white and not pink, alltso where the skrewholes of the phone that should allso be white just to make sure your phone is not waterdamaget

I don't think flashing could have burnt something out. Overclocking and generating a lot of heat can burn something out though.
Didn't you receive the stock battery? Why not try it with that, and if the problem stilll persists then it might not be the battery. Either way, it will help you to test out the phone with a stock battery.

I tried it again after a few hours and it charged for a fair while before the light went off again.
I don't have the original battery as the seller has yet to mail it to me.
Does anyone else think it's worth me trying out a stock Windows Mobile ROM to see if it works? Might be that Android ROMs are less forgiving of cheap batteries with dodgy circuitry..

UPDATE
Ok so I've flashed Windows Mobile onto the device and wiped Magldr. The phone now alternates between a green and an amber light on the charging indicator. Looks like Windows Mobile won't charge it at all!
Does anyone know what this means?
I've checked for water damage in the areas mentioned and there is no sign.

Well your best bet is to send it in for repairs. But I'd suggest you test the phone out first with a stock battery.

Well I Only bought the phone yesterday so I certainly won't be paying for any repairs.
Got a replacement battery today - a genuine HTC one.
Plugged in, switched on....flashing between amber and green
I have a nagging suspicion this is going to be an eBay refund nightmare.

have you checked that the pins on the phone is not bendt? pins where battery poles connect to phone

problem solved? fingers crossed
OK so as a last resort I flashed radio 2.15 to the device. Seems that this has completely fixed the problem as without even restoring the phone is now charging properly. It seems that a corrupted radio flash had affected the charge somehow....at least I hope so.
The same problem has not come back again today at all.
Might be worth throwing this solution in a problems and solutions section as I haven't found any reference to it on the net and it might fix things for others panicking over their handsets.

That's nice.
Good for you, since it's a hassle to deal with sending back the device and shizz like that.

was just searching is anyone had a similar problem like me. to the OP yours sounds like my problem.
Had these fake OEM batteries for a while now. Until recently they have been charging ang turning off in 1 1/2 minutes. put a genuine OEM battery in and the problem is gone.
My solution was OEM can charge thru phone but fakes cant, use fakes as backup and charge it thru a desktop charger. goodluck

Nexus 6p Turning off and won't turn on until plugged in

I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.

Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.

Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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Click to collapse
exactly true...:good:

I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.

Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Click to expand...
Click to collapse
This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers

I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.

what's the name of battery please?

Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic

any link?

Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
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Click to collapse
I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.

xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
Click to expand...
Click to collapse
Where does one find such a battery?

Caboose27 said:
Where does one find such a battery?
Click to expand...
Click to collapse
I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though

nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i

No, I replaced the battery and that fixed the issue.