OK, I know that may look like a dumb question (and maybe it is!!!)
I have just unlocked my Vario 2 using the "Pof" method with both Sim and SuperCID.
Problem is, my phone needs to be sent back (long story - but basically I am getting a replacement Vario 3). Now obviously I am concerned they will tell me "sorry youve been playing with your phone sonny - its no longer under warrenty", so need to get it back to factory settings if I can.
I appreciate a hard reset will basically wipe any files I have, contacts and settings etc, but will this remove the unlocks that have been done? ie It really does go back to factory settings - or do these unlocks stay on there?
I have been searching the forum and WIKI, but not found the solution. I did think I would need to install a T-Mobile Rom - but all I could find was a hungarian version - which whilst in English, would probably look worse than as I currently have it!
Any help appreciated.
Thanks
EDIT:
For the record, if it makes any difference:
ROM Version 1.21.110.3
Rom Date 06/19/06
Radio version 1.16.00.00
Herm300 IPL-1.01
SPL 1.40.0lipro
a hard reset simply formats the internal drive on the phone and resets it to the factory settings.
generally t mobile wont bother looking at things like that, i unlocked my vario, dropped it, it smashed, they just replaced it after trying to repair it.
A few people have flashed new roms and bricked it, sent it back, tmobile are none the wiser, they are probably unaware people to this to their handsets!
we are all just stupid customers as far as they are concerned!
personally i wouldnt worry about it!
andaroo said:
a hard reset simply formats the internal drive on the phone and resets it to the factory settings.
generally t mobile wont bother looking at things like that, i unlocked my vario, dropped it, it smashed, they just replaced it after trying to repair it.
A few people have flashed new roms and bricked it, sent it back, tmobile are none the wiser, they are probably unaware people to this to their handsets!
we are all just stupid customers as far as they are concerned!
personally i wouldnt worry about it!
Click to expand...
Click to collapse
OK thanks for that. So I assume a hard reset will not over write anything regarding the bootloader radio change and unlocks? I appreciated that it resets the OS - hence the question.
I agree that they probably wouldnt in most cases look into the phone and check, but they have put a note on my account about "charging if not found faulty".
The problem I have been getting is missing calls - even if I am in a strong signal area. I actually work at Waterloo Railway station - and I would doubt too many places would get a better signal! An incoming call is made, my phone doesnt ring and the caller gets a single ring, then nothing. From what I can now gather, this may be to do with the cell shaking hands but not really being connected. ie the phone/cell are duping each other. This appears to be a 3G issue (so is probably likely to still be there on exchange.) Now the silly thing I have noticed; the phone seemed fine until I got web'n'walk put back on and the problem happens once I have been online. Strangely at the moment, I dont think the problem is persisiting (ie Im not aware of missing calls - though of course thats difficult to quantify unless someone tells me!)
Anyway - I have a feeling they will be looking more into this phone as this replacement will be my 5th! (The previous had similar problems with calls being made or incoming that would just fall over before being answered and the signal being completely lost when it was happening. Slightly different this time - but sound related!)
So will there be a way to put it back to being locked and the correct bootloader etc being shown?
Many thanks
I had the same problem with rejected and dropped calls, tmobile couldnt care less from what i learned or are unaware of the problem! try this
1. lock the phone to gsm only (this solved it pretty much straight away)
2) remove the voicemail from your account
3) If you are using gprs data, you will rarely get a phone call through, and by using it i mean looking at web pages or having programs update in the background.
Downgrading the bootloader is way above my head so i wouldnt like to advise.
As regard to relocking the phone to the network, i dont think thats possible, in any event, why would they check the simlock if the phone is having problems with calls!
If its your fifth handset, you should be looking at changing the model at least because thats ridiculous.
It sounds like a network issue rather than a handset problem!
andaroo said:
I had the same problem with rejected and dropped calls, tmobile couldnt care less from what i learned or are unaware of the problem! try this
1. lock the phone to gsm only (this solved it pretty much straight away)
2) remove the voicemail from your account
3) If you are using gprs data, you will rarely get a phone call through, and by using it i mean looking at web pages or having programs update in the background.
Click to expand...
Click to collapse
Yeh, the problems on this phone didnt start until I began using the net again. They did suggest switching off 3G, but since I bought the phone specifically on the promise of a fast connection and HSPDA speeds, that really is an unacceptable solution! I appreciate that signal varies etc - but if a central location where I work isnt good enough, then T-Mobile really shouldnt be advertising themselves as a 3G network!
As it happens, voicemail was switched off on the account. It got put back on again a week ago - and sods law - things now seem to be working, though internet speeds are still very slow.
As regard to relocking the phone to the network, i dont think thats possible, in any event, why would they check the simlock if the phone is having problems with calls!
Click to expand...
Click to collapse
Dunno really. Its just a concern they will and then use it to wriggle out of an exchange!
If its your fifth handset, you should be looking at changing the model at least because thats ridiculous.
It sounds like a network issue rather than a handset problem!
Click to expand...
Click to collapse
When I phoned, I was just looking to get a repair, but it was them that offered a Vario 3 which I accepted. It was agreed for them to be sending the set to me (last Thursday) but all that arrived was a grey bag to send my old one back. I spoke with them at great length again last night and suggested a straight courier swap so I wasn't without a phone. They went through to their repair department, who have now flatly refused the phone change - despite it being agreed already!
Anyway I spoke to another manager who went through my "book" of notes and quoted the sale of goods act and merchandisable quality thing and he has agreed they really have to address this. He is phoning me back today and he did come across as helpful and reasonable. (The second one in 2 weeks - must be a record!!!)
I do agree though, that this issue is likely to be the network and not the phone. I would really love to use O2 as at work and home I get 100% coverage and never had any problems at all - but I ain't paying their data rates! Maybe 3 will be ok - but again, when I had them a few years back, at home they were dire so never bothered again. But one thing is pretty certain, in 5 months time, T-Mobile will be history unless they make amends in a big way and these problems become non existant.
Thanks for your help..... its appreciated.
Related
Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks
Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit
Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week
That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!
hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.
_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening
Hi everybody,
I have an 02 xda mini s and I cannot make or receive any phone calls. I was given it by a friend almost brand new. I put a Vodafone sim in it and for the first few weeks it worked fine and I could make and recieve phone calls no problems. All of a sudden, for no apparent reason, I couldn't do either. I can send and receive text messages fine however. One other thing to add is when trying to make a phone call, it goes to ring out as usual, but at the point of when a phone would normally ring it cuts out and you can hear 3 very faint tinny sounding beeps. It is very irritating as it is excellent at everything else but I just cannot use it as a phone
I would be very, very grateful to anyone that could help.
P.S I have noticed on several forums there have been similar question with no responses, perhaps this is something quite rare or unheard of.
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Urthwhyte said:
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Click to expand...
Click to collapse
Hi, yes I have done several hard resets. I have tried different sims from different companies to no affect. However once in a blue moon and by pure chance it works again and I can make phone calls but it doesn't last long.
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Urthwhyte said:
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Click to expand...
Click to collapse
Cheers for that, I doubt i'll take it apart though it will end up with more than a few screws left over if I do it, I am am danger when it comes to electrics. Even if I did I wouldn't know what to look for. I'll see if I kind find someone more electrical minded than me to do.
Ta.
Eddie
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Urthwhyte said:
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Click to expand...
Click to collapse
Yeah I am from the U.K. I could take it to them no probs, probably won't be cheap though. If needs be I could always stick and 02 chip in there or find someone with a contract o2 chip.
If needs be there must be a phone repair shop nearby, London is a pretty big place .
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Urthwhyte said:
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Click to expand...
Click to collapse
Yeah its an idea. Cheers Matey.
I have almost exactly the same problem, 3 faint beeps when trying to make a call.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
----
Tesco Mobile: - no service.
----
T-Mobile: Connects to network and shows a signal, but no call functions work.
----
vodafone: Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc, varies with different phones)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
While attempting to fix this:
I have reflashed the phone with several ROMs, run the unlocker several times and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I have e-mailed HTC support with my symptoms but as yet have received no reply.
Big Big Big F*****g Problem
Hi, can anybody help me. I have f....d my XDA mini s, i need a WM6 rom XM6r3 on SD card, i cant acces my ACTIVE SYNC. Pls send me a link with these ROM.
Could you elaborate on what the issue is a bit more? I believe the issue is most likely that you have "ADvanced Network Functionality" checked in USB-PC settings under connections. Try unchecking that and seeing if you can then connect.
I resorted to checking the price of iPhones on ebay earlier so someone please help me before its too late.
Phone - HTC HD2 on Vodafone UK, Appears unbranded but it won't let me download the official Rom from HTC.com based on my serial so who knows...
ROM 1.43.405.1 (70124) WWE
Problems:
1) Text entry - Totally innacurate, the backspace button might has well be labelled "random letter" as it's totally useless!
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
4) Random freezing - Just decides now and again to make me wait for the simplest of tasks.
5) My Location - Doesnt work
6) Facebook - Decided that enough is enough and it doesnt want to upload pictures anymore with no reason given
7) Silent ringing - Sometimes my HTC feels that it would be rude to ring my phone, and so doesnt. it just lights up and says someone is callling despite working fine moments before and being on loud.
I thought i could live with all these things before but they have got worse and more frequent leaving the phone totally unusable. It's a brilliant toy but a terrible phone.
I want to update the ROM to see if that helps but i have to say im not comfortable using the goldcard method and when i inserted my serial onto the HTC website to get the official one it didnt let me download it ??? A friend of mine could do his, if i used his serial to download the installer would it work?
Any help greatly appreciated
This does sound unacceptable.
It may be related to the supplier or the batch of hardware- I have a SIM free one which came with ROm 1.43 and only saw occasional failure to send SMS messages.
The delay loading long conversations is a known bug, and although there is a workaround there is no formal fix yet.
Operator supplied devices, though essentially unbranded, are still not eligible for HTC ROM updates. A ROM downloaded by someone else would also fail unless you use the goldcard method.
Vodafone are still saying the HD2 has been discontinued, so a ROM update is unlikely from them. You may want to try asking for a warranty repair as the phone is unfit for purpose.
In the interim have you tried a factory reset? You'd lose all your own data but it may stabilise the device.
joropug said:
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
It's a brilliant toy but a terrible phone.
Click to expand...
Click to collapse
Big plus one on all that.
Neil - Why has it been discontinued by Voda, presume this is due to all the problems with it? What about the other networks.
When the 1.60 ROM is officially released im going to try that.
I have none of your problems except that My Location works partially. I truly believe you have a faulty device so you should take it back.
Read here: http://forum.xda-developers.com/showthread.php?t=610084
joropug said:
I resorted to checking the price of iPhones on ebay earlier so someone please help me before its too late.
Phone - HTC HD2 on Vodafone UK, Appears unbranded but it won't let me download the official Rom from HTC.com based on my serial so who knows...
ROM 1.43.405.1 (70124) WWE
Problems:
1) Text entry - Totally innacurate, the backspace button might has well be labelled "random letter" as it's totally useless!
2) Tap to compose text - Takes 15 seconds if more than about 20 messages from someone, totally unacceptable !!
3) Messages not being sent - I annoyingly have resorted to putting delivery reports on and getting an annoying text message tone back as every single day i'll look at my phone and realise 4-5 messages are merrily waiting in the outbox. the only way i can resolve it is by resetting the phone and sending a further text, usually saying "sorry this didnt send..."
4) Random freezing - Just decides now and again to make me wait for the simplest of tasks.
5) My Location - Doesnt work
6) Facebook - Decided that enough is enough and it doesnt want to upload pictures anymore with no reason given
7) Silent ringing - Sometimes my HTC feels that it would be rude to ring my phone, and so doesnt. it just lights up and says someone is callling despite working fine moments before and being on loud.
I thought i could live with all these things before but they have got worse and more frequent leaving the phone totally unusable. It's a brilliant toy but a terrible phone.
I want to update the ROM to see if that helps but i have to say im not comfortable using the goldcard method and when i inserted my serial onto the HTC website to get the official one it didnt let me download it ??? A friend of mine could do his, if i used his serial to download the installer would it work?
Any help greatly appreciated
Click to expand...
Click to collapse
I've got a vodafone uk hd2 and you're right, you can't update the firmware from the htc website ,although isn't there a soft spl out now?
1. it took me a while to get used to the touch keyboard and I still find it a bit too sensitive. I think the the sensitivity can be adjusted but mine certainly doesn't produce 'random' letters!
2. duuno - I don't keep that many messages but i think if you tap the keyboard icon it might speed things up.
3. there's an official htc fix for that.
4. never had that.
5. works for me.
6. don't really use it but it doesn't seem to want to *download* my pics.
7. never had that
Or try a cooked Rom via "SSPL Method" ......<<HERE>>. Read through the thread to see how hundreds of unhappy Leo owners with offical Roms are now happy with immediate fixes from our own xda chefs....
This is just a temporary way to flash only cooked ROMs as the community is patiently wait for the magic work or Cmonex's Hard SPL.
mattjgay said:
Big plus one on all that.
Neil - Why has it been discontinued by Voda, presume this is due to all the problems with it? What about the other networks.
When the 1.60 ROM is officially released im going to try that.
Click to expand...
Click to collapse
It's not technical, but marketing. Voda have (had?) a big backlog of orders for the HD2 and they weren't taking new orders until the back orders had been processed. They then started saying that they would not be supplying any more HD2's despite extremely strong demand.
This has been reported to be due to Voda pushing the iPhone heavily and not wanting to compete too much. We also suspect they get the iPhone at a much keener price, so it is in their interests to push that at the expense of the HD2, as the costs/tariffs are similar.
This is all just rumour and speculation of course though some Vodafone insiders have hinted that it has some truth.
The ability to flash a 1.61 ROM may have the same limitations as other official HTC ROMs so it may be that SSPL (or hopefully HSPL) will be the only answer, though that does have warranty implications.
NeilM said:
The ability to flash a 1.61 ROM may have the same limitations as other official HTC ROMs so it may be that SSPL (or hopefully HSPL) will be the only answer, though that does have warranty implications.
Click to expand...
Click to collapse
To take the thread off-topic slightly, can you tell me why most people prefer hard spl over soft? I'm not sure what the differences are.
HardSPL is written into the Bootloader file on the device, so if anything goes wrong, the SPL isn't affected and you can go on to flash another ROM.
SoftSPL makes a temporary overwrite to the bootloader; in general it is pretty safe but if by any chance it goes wrong (we had one chap who didn't replace the back cover during a flash and the battery fell out, rendering his device a bit of a brick!) there is a risk the whole thing could become unresponsive.
I'd always try to have a genuine HTC ROM for your specific device available as a backup- as long as you can access the bootloader screen it ought to work.
re
This hd2 thingy is lastly a phone to me. It's predecessor was that also, only less capable. I managed. I like, that it mostly replaces a phone and I can live with it's shortcomings in that area. Admittedly, I have none of the issues, You are talking about. Stock 1.48 rom, some cosmetix.
What it is though...to me...it is hard to describe. Laptop/net in the pocket - and since I do not watch/listen to public television/radio - by choice, this is my secondary home.
I've got what I payed for this time. The HD was borderline, but the HD2 is no contest. It does, what I need it to.
Constantly and Instantly. If the HD did that, I'd not be selling it right now.
I know, this helps You not in technical terms, sorry, but try to observe the philosophical aspects of your choices.
Edit:
Oooops, one minor thingy, I forgot, since what brought about this completely irrelevant response from me in the first place: If the iphone did all teh things, that the hd2 does for me, I'd still not get it. EVER. Even if it'd suck me ****, do my laundry and mend my sox. I ****ing HATE the crowd and that doubles for the "I"crowd. Every breath they take. I would pay a pretty penny to be rid of them all. That is how 'green' I am.
One point of jealousy is the Otterbox Defender. The only one.
Good luck with the adjustment!
I made a big big mistake, just before Christmas...... I moved providers from o2to T- Mobile UK.
In my haste to be one of the first to own the HD2 I abandoned o2 because they were not getting thier stock til later on.....what a mistake!!!
T-Mobile customer service is pants....they have an automated service that takes about 10 minutes to get to where you want to be and then you get some bird who hasn't actually got a clue about the problem that you are enquiring about and then says she has to ask someone in tech support (when she is supposed to be tech support) she goes away for 10 minutes and then comes back and says that she can't help.
Now if you XDA chaps can assist
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
T-Mobile instant messeging doesn't work....Why?
Sound is very crackly during calls... Why?
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
Keyboard is hyper sensitive and often double taps...any way to prevent this?
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Timax_50 said:
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
t
Click to expand...
Click to collapse
Sounds like your a train driver, and my windows live has a problem too! Poxy thing!
MOst of these issues have LOADS of threads about them, so i'll be brief,
1 - many people have reported sms problems, read the LOTS of threads about it. I dont have this problem so cant offer any help, though tere is an update on the HTC website which could be your first stop.
2 - As above with sound, , read the threads
3 - TMobile set the hd2 up with a proxy server set. Go to the settings tab, click menu, all settings, connections, set up my proxy server and untick this connection uses a proxy. (again, dozens of threads about this)
4 - Lots of threads about the sensitivity, have a look at, for example, BSBtweaks, it can reduce the sensitivity, amongst other handy things.
5 - Sounds like the case is pressing against the power button, have a look and see if this is the case, maybe adjust the positioning of the hd2 in the case?
6 - Again, loads of threads about this.
7 - Not sure what you mean about 'connect to contact'
Sorry if i'm not answering very well, just wanted you to know there are loads of threads about most of your issues.
Happy reading!
Timax_50 said:
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Click to expand...
Click to collapse
Obvious answer, but set the phone to silent before you turn it off. That way, even if it does power on and ring, you just won't know.
Timax_50 said:
I made a big big mistake, just before Christmas...... I moved providers from o2to T- Mobile UK.
In my haste to be one of the first to own the HD2 I abandoned o2 because they were not getting thier stock til later on.....what a mistake!!!
T-Mobile customer service is pants....they have an automated service that takes about 10 minutes to get to where you want to be and then you get some bird who hasn't actually got a clue about the problem that you are enquiring about and then says she has to ask someone in tech support (when she is supposed to be tech support) she goes away for 10 minutes and then comes back and says that she can't help.
Now if you XDA chaps can assist
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
T-Mobile instant messeging doesn't work....Why?
Sound is very crackly during calls... Why?
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
Keyboard is hyper sensitive and often double taps...any way to prevent this?
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
Hotmail account won't configure
Takes ages to connect to a contact....Why?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Click to expand...
Click to collapse
It also sounds like you have a crap phone! I would be screaming the house down and quoting the sale of goods act etc to initially either get a replacement or if that doesn't please you cancel the contract. Saying that I have been with them for my 3rd 18 month contract now - I upgraded in late December - and everything worked fine and I have none of your issues. I also recently upgraded the ROM to one on here because to be honest the "official" ones are crap anyway!
I will admit their customer serice is shockingly ****e, although I had similar experiance with O2 and Vodaphone. You would not believe the conversations I had when I was enquiring about upgrading to the HD2! Eventually I got hold of someone who could not have been more helpful and I had the device within 24 hours. No regrets since...
3 - TMobile set the hd2 up with a proxy server set. Go to the settings tab, click menu, all settings, connections, set up my proxy server and untick this connection uses a proxy. (again, dozens of threads about this)
I use T-mobile UK as my provider and, after checking the connections -> proxy tab the connection settings already installed does not have the use proxy server box ticked.
Old versions of the HTC connections setup utility used to install the wrong settings the stock uk T-mobile rom (version 1.43) doesnt have this problem.
If you have connection problems I would put them down to poor signal strength or the radio rom used.
Timax_50 said:
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Click to expand...
Click to collapse
Did you apply the protection screen on ?
In my case it reduced the screen sensitivity
You can find sth with good quality for 3 pounds (set of 3). Check in HD2 Accessories section on forum, I`ve seen about 3 topics about protective screens (films).
Kris
TonyJ999 said:
It also sounds like you have a crap phone! I would be screaming the house down and quoting the sale of goods act etc to initially either get a replacement or if that doesn't please you cancel the contract. Saying that I have been with them for my 3rd 18 month contract now - I upgraded in late December - and everything worked fine and I have none of your issues. I also recently upgraded the ROM to one on here because to be honest the "official" ones are crap anyway!
I will admit their customer serice is shockingly ****e, although I had similar experiance with O2 and Vodaphone. You would not believe the conversations I had when I was enquiring about upgrading to the HD2! Eventually I got hold of someone who could not have been more helpful and I had the device within 24 hours. No regrets since...
Click to expand...
Click to collapse
So Tony, I guess you Gold carded your phone to be able to use an XDA ROM?
I am a little worried about doing this as it would invalidate my warranty if It screwed up.
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
No idea.
T-Mobile instant messeging doesn't work....Why?
No idea, I don't use it, sorry. There are workarounds tho, there always are.
Sound is very crackly during calls... Why?
Turn the volume down.
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
I can, install the youtube youtubewvga.cab for full access.
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Practice !
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
As advised, switch phone to silent or put it into flight mode before going to work !
Hotmail account won't configure
It will if you follow the instructions given here abouts.
Takes ages to connect to a contact....Why?
Signal issues ?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
Quite legal.
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Quite reasonable given the erratic nature of your questions here ! Imagine you on the phone
Calm down, get into the phone, use the forums, read them a lot, section by section and you'll see that most of the issues with the phone are in fact user error !
Timax_50 said:
So Tony, I guess you Gold carded your phone to be able to use an XDA ROM?
I am a little worried about doing this as it would invalidate my warranty if It screwed up.
Click to expand...
Click to collapse
no need to gold card. install hspl through pc, this then lets you install any rom, official or cooked. should you then need to revert back to stock rom just copy the nbh file to sd card (no need to be gold) and it will not only flash back to stock rom but overwright hspl to default too, thus restoring the warranty.
the important part is making sure there is a stock rom available for your phone + network as backup.(go read the "official roms"thread to see... i don't think theres a t mob stock rom up there yet, but im sure there will be before long, or you could be the hero who dumps a stock tmob rom and be hailed as a god by all the tmo users!)
also since there isn't a t mob up there, gold card still wouldn't help because there is no official one to flash back to for warranty purposes.
With regards to the youtube issue, you may find you have to phone up customer services to get content lock turned off.
They put this on to stop children etc watching inappropriate content.
It took me a few mins on the phone to get this done.
I have found the T-mobile Customer support to be very good. If ever you've been with Three you will have nothing but praise for T-mobile staff.
samsamuel said:
no need to gold card. install hspl through pc, this then lets you install any rom, official or cooked. should you then need to revert back to stock rom just copy the nbh file to sd card (no need to be gold) and it will not only flash back to stock rom but overwright hspl to default too, thus restoring the warranty.
the important part is making sure there is a stock rom available for your phone + network as backup.(go read the "official roms"thread to see... i don't think theres a t mob stock rom up there yet, but im sure there will be before long, or you could be the hero who dumps a stock tmob rom and be hailed as a god by all the tmo users!)
also since there isn't a t mob up there, gold card still wouldn't help because there is no official one to flash back to for warranty purposes.
Click to expand...
Click to collapse
Thanks for the info Sam
I am still only 50% the wiser...you say that hspl would enable me to use an Stock or cooked Rom but you say I have to use a stock Rom but there isn't one so what benefit is there to me if I can't install one because there isn't one? I might have some of the terminology wrong so please don't be too hard on me
compact_bijou said:
T-Mobile tech support say that they are currently testing a ROM update is this true or False?
No idea.
T-Mobile instant messeging doesn't work....Why?
No idea, I don't use it, sorry. There are workarounds tho, there always are.
Sound is very crackly during calls... Why?
Turn the volume down.
Cannot stream video....Adobe flash player for mobiles doesn't work and everytime I try to run a youtube video it says that it isn't available...should I be able to play streaming media on this phone?
I can, install the youtube youtubewvga.cab for full access.
Keyboard is hyper sensitive and often double taps...any way to prevent this?
Practice !
I have an HTC leather flip case for this phone but whenever i turn off the power (required for my job) and slide the phone into my inside jacket pocket...it always turns itself back on....I am worried that it will ring....it could cost me my job.
As advised, switch phone to silent or put it into flight mode before going to work !
Hotmail account won't configure
It will if you follow the instructions given here abouts.
Takes ages to connect to a contact....Why?
Signal issues ?
I read the post that Vodaphone are not issuing an update for this phone.... are T-Mobile? and if not, is it legal?
Quite legal.
The staff at T-Mobile were very unhelpful and quite brusque...as far as they are concerned they have got me locked into an 18mth contract and thats all they care about
Quite reasonable given the erratic nature of your questions here ! Imagine you on the phone
Calm down, get into the phone, use the forums, read them a lot, section by section and you'll see that most of the issues with the phone are in fact user error !
Click to expand...
Click to collapse
Thanks for the feedback Compact, you are right I do tend to lose it a bit on the phone because the staff are obviously not trained on this phone and as they say time is money and I don't have hours to while away on the phone getting nowhere.
Timax_50 said:
Thanks for the info Sam
I am still only 50% the wiser...you say that hspl would enable me to use an Stock or cooked Rom but you say I have to use a stock Rom but there isn't one so what benefit is there to me if I can't install one because there isn't one? I might have some of the terminology wrong so please don't be too hard on me
Click to expand...
Click to collapse
Installing a HardSPL will unlock your phone so that you can install any ROM onto it - that includes stock HTC ROMs, cooked ROMs, or anything else.
Using HardSPL and/or installing a ROM other than the type was designed for (e.g. from your carrier if it's a carrier-branded phone) will void your warranty.
However, if your phone does develop a fault, then (assuming it is still functioning well enough that you can still flash it) you can use a stock ROM of the appropriate type to put both a legal ROM and a legal SPL back onto it, and leave your phone in a state where they can't tell it was ever flashed with anything naughty, and will thus have to honour your warranty after all.
hehe, its a minefield of confusion.
you can run any rom you like if you instal hspl (I'm) currently running a cooked rom on my o2 locked phone.... BUT ...should I need to send it back I have a copy off the official o2 rom as backup.
if I flash the o2 rom from the pc, it doesn't remove hspl, but if I flash it from the sd card it DOES remove hspl.
your problem is that there currently isn't a tmob rom for you to keep for backup to remove hspl (flashing from sd card the phone does id checks on the rom, hspl it doesn't)
with a gold card it lets you flash any official rom BUTT of course that doesn't help either because there still isn't a tmob for if you need to send it back.
hope that explains it better !do ask again if still confused.
samsamuel said:
with a gold card it lets you flash any official rom BUTT of course that doesn't help either because there still isn't a tmob for if you need to send it back.
hope that explains it better !do ask again if still confused.
Click to expand...
Click to collapse
I believe there are two official t-mobile roms to download - links can be found in the ROM forum.
I downloaded
RUU_Leo_TMO_UK_1.43.110.2_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
as a backup before flashing. I think the other version is 1.43.<something else>
I've not actually tried it but i'm pretty sure you can trust it is what the uploader says it is.
josep54 said:
I believe there are two official t-mobile roms to download - links can be found in the ROM forum.
I downloaded
RUU_Leo_TMO_UK_1.43.110.2_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
as a backup before flashing. I think the other version is 1.43.<something else>
I've not actually tried it but i'm pretty sure you can trust it is what the uploader says it is.
Click to expand...
Click to collapse
Ahhh I didnt look that hard, my o2 one is in the first link, never had to, , hehe.
@Timax_50 - there you go, to see if it works, download that, extract the exe file to a folder (dont run it) find the RUU_signed.nbh file (about 200 meg size) copy it to your sd card (fat 32 recommended) rename it leoimg.nbh, reset your phone to boot mode (vol down + tap power) and IF its the correct one, it will let you flash back to factory default. If it fails, its not the correct stock rom and it will stop.
If its good, you can hspl and if you ever need to remove the hspl, just do that sd card flash with that file.
If you run the update from the pc, even though it is a stock rom, it will NOT remove hspl, only if you do it sd card.
My O2 HD2, setup with t-mobile UK has the proxy setting ticked and works fine....
strange.
Yeah as someone else said... stick with the phone... as you get into it you'll find ways to do things. I still have the 1.43 ROM on my T-Mobile HD2 but I now have the phone doing most of what I want.
help when i try to make a call on my HD2 the phone crashes then it i try to end the call my pressing the end key. i the lock the phone and guess what about 5mons later it decides it wants to call. i end up with calls 18mins long and a phone billl or £170 what do i do the is the phone faulty???? this phone has NOT been hardspl-ed and has always had a stock rom. what do i do is the phone faulty? and it has next to no apps. app it has it myphone, marketplace and the stock copilot which i dont this i have ever clicked on the app oh and netframwork 3.5 thats about it.
hard reset, the phone, if still happens take it back and demand a replacement and hope you can make it do it again when you are in the shop, never heard this one before but not good,
although i would of prob whipped the battery out if i could disconnect the call
Demon_man said:
hard reset, the phone, if still happens take it back and demand a replacement and hope you can make it do it again when you are in the shop, never heard this one before but not good,
although i would of prob whipped the battery out if i could disconnect the call
Click to expand...
Click to collapse
ive done all them this is be second device. am i eligable for them to refund me or terminate the contract because the device is not fit for use under the sale of good act? what do you think? also gonna try and claim the money back from htc or the retairer
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
ProjektFuze said:
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
Click to expand...
Click to collapse
was that with the hd2?
lnoormohamed said:
yeah but u were actually using it right? where i wasnt actually on the phone.
Click to expand...
Click to collapse
I severely doubt he ran up a 4k phone bill through phone calls, texts and data charges he intentionally made.
Kalavere said:
I severely doubt he ran up a 4k phone bill through phone calls, texts and data charges he intentionally made.
Click to expand...
Click to collapse
sota was thinking about that after i posted
lnoormohamed said:
help when i try to make a call on my HD2 the phone crashes then it i try to end the call my pressing the end key. i the lock the phone
Click to expand...
Click to collapse
just confirm please, when you say the phone crashes, do you mean it actually crashes, or the screen becomes unresponsive? If it is the screen that stops responding, check you dont have 'increased tap time' tweak installed either as a cab or as part of bsbtweaks, because this causes unresponsive screen on call screen.
samsamuel said:
just confirm please, when you say the phone crashes, do you mean it actually crashes, or the screen becomes unresponsive? If it is the screen that stops responding, check you dont have 'increased tap time' tweak installed either as a cab or as part of bsbtweaks, because this causes unresponsive screen on call screen.
Click to expand...
Click to collapse
no litteraly the phone crashes the hardware buttons dont responding, you have to wait a while for it to work. i usally keep pressing the end key to try to stop dialing out but it has a mind of its own. useually the phone starts to dial outafter 5mins or so when the phone is locked
nice. if it were me, id give it a chance at a hard reset, then straight back to where it came from.
(course, it slightly possibly could be the sim card, know anyone on same network you can borrow a sim from?
yea... no one can believe it.... its almost impossible.... but i did... and at the time i wanted to shoot myself... but now i use it to make people shocked
samsamuel said:
nice. if it were me, id give it a chance at a hard reset, then straight back to where it came from.
(course, it slightly possibly could be the sim card, know anyone on same network you can borrow a sim from?
Click to expand...
Click to collapse
No point because it's not the cause of the problem. I had this once about a week after i got my leo. At the time i was running the phone as delivered and it was hanging (not crashing. this is a "hang" in the traditional PC sense) all over the place. This particular situation is the same.
What's happening is the processor is becoming hot and is down clocking itself to allow it to cool. At the same time Sense is asking for a crap load of memory transfers all while your trying to make a call. The phone decides that Sense is more important than the user and stops responding to you until it has cleared it's instruction queue. This is why if you leave it for a while (10 minutes or so) the phone will suddenly start responding again. That is unless Sense gets an instruction timeout and actually does crash (had that a few times).
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user. I've also noticed that the cooked 6.5.5 roms that have newer versions of sense also respond better OTB.
I can't explain it dialing by on it's own though. A few possibilities here. It could be someone dicking about with a paired bluetooth headset all the way to a virus picked up from a website or a poorly sourced app. I couldn't say for sure because the OP is being pretty vague tbf.
M3PH said:
No point because it's not the cause of the problem. I had this once about a week after i got my leo. At the time i was running the phone as delivered and it was hanging (not crashing. this is a "hang" in the traditional PC sense) all over the place. This particular situation is the same.
What's happening is the processor is becoming hot and is down clocking itself to allow it to cool. At the same time Sense is asking for a crap load of memory transfers all while your trying to make a call. The phone decides that Sense is more important than the user and stops responding to you until it has cleared it's instruction queue. This is why if you leave it for a while (10 minutes or so) the phone will suddenly start responding again. That is unless Sense gets an instruction timeout and actually does crash (had that a few times).
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user. I've also noticed that the cooked 6.5.5 roms that have newer versions of sense also respond better OTB.
I can't explain it dialing by on it's own though. A few possibilities here. It could be someone dicking about with a paired bluetooth headset all the way to a virus picked up from a website or a poorly sourced app. I couldn't say for sure because the OP is being pretty vague tbf.
Click to expand...
Click to collapse
thank for the info i am going to send it back to the retailer to try and cliam the costs back from the incrred callls. but i had trouble replcating the problems under camera
here is a video of my sis doing the demo of the fault http://www.youtube.com/watch?v=o2Url7Z6Oqk
and only have installed
copilot stock install
myphone
marketplace
net 3.5
opera 10
and thats it.
ProjektFuze said:
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
Click to expand...
Click to collapse
I've worked for a company where one of our customers had a £855.00 phone call... (single call)
They really shouldn't let drunk people call 0906 numbers and then forget to hang up the phone until lunchtime the next day.
£1.50 x 570minutes (about 9.5 hours) = £855 ooops
Thing is the call they made was to our content line so we got the £640 of it (we did pay them it back as a good-will gesture minus the item cost and an administrative cost, although the cheeky sod tried to blame our system for forcing his telephone to stay connected to it... moron lol)
I would also speak to your operator and tell them you've had a fault which has led to a hefty bill, my daughter had a similiar issue with vodafone and infairness they refunded the full amount once we proved her phone had an issue at the vodafone store, it was a phone provided by vodafone and they were really good about it her bill was £280 for a month, they refunded the full difference to the normal £25 contract...
They might not refund it all but they might refund part of the cost as its obviously not your fault...
wakers said:
I would also speak to your operator and tell them you've had a fault which has led to a hefty bill, my daughter had a similiar issue with vodafone and infairness they refunded the full amount once we proved her phone had an issue at the vodafone store, it was a phone provided by vodafone and they were really good about it her bill was £280 for a month, they refunded the full difference to the normal £25 contract...
They might not refund it all but they might refund part of the cost as its obviously not your fault...
Click to expand...
Click to collapse
thank you so much for the info same sorta situation. i got me phone from mobilephonesdirect.co.uk reason is that they sell the phones unlocked and unbranded. phoned up vodafone they said have to see retaier or manufacter. phoned up retaier and they said to phone htc.
so phoned htc up 5 times today and could not get connected to anyone. just sent them an email explaing the fault and the video. hopefull they will give me a call and i hope that i can claim the money back....
now i have to play the waiting game.
yeah, call your service provider, if the large bill was due to a defect in their phone you should not be responsible to pay for it. If the phone does become unresponsive again and you can't hang up you can always soft reset or pull the battery and sim.
I just watched the video and read all the comments. From what you have said i think you may just struggle to get the refund. the reasons are thus:
You said the phone was not sold to you by your operator. this therefore means they have no obligation to refund any charges caused by a faulty device but i'll bet if you send your sister and get her to ask really nice, flutter the eyelids a little and maybe flash some skin you my get somewhere.
Next don't send the phone back. Waste of time!! from the video i can assure you that is a software fault (and one that would be very difficult to replicate in normal everyday usage) and the new phone will have the same problem. I suggest you look at using a cooked 6.5.5 rom with sense 2.5.2016 where the issue has been fixed. If the phone does ever need to be replaced then you can just flash a stock rom back on to it.
I actually got this for the first time yesterday when trying to make a call, the phone just locked up completely, just pulled the battery and re-booted and been fine since,
M3PH said:
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user.
Click to expand...
Click to collapse
thanks for this, dude. I've been having hanging oroblems for ages now and will give this a go this evening. I was convinced it was a sensd problem as the Windows menu srill seemed to respond during the freeze.
i have kinda had the phonecall thing, although I've always been able to catch it by whipping the battery out or mashing the end button as it tries to connect.