No audio for system or ringing.... - 8525, TyTN, MDA Vario II, JasJam General

Hi!
One of our TyTNs has just stopped making noise. Or more specifically no matter what I do I can't get it to make any sound in respnse to screen taps, incoming calls etc.
However there IS audio present when a call is answered (i.e; you can have a conversation). Do I understand it correctly that the TyTN has a speaker for calls and a speaker for system sounds / ringtones etc? I read somewhere that potentially the "system sounds / ringtones" speaker may have become disconnected?
I've tried a adjusting volume preferences, doing a soft reset, hard reset and for good measure re-applying the WM6 firmware. No change.
Any thoughts most welcome!
Thanks in advance.
Steve

Audio Issue.
Not sure if the TyTNs is a similar model to my MDA Vario II but I had the same problem. Just had to return it to The Carphone Warehouse where I purchased it from, and evan their engineers couldn`t do the job. Instead it got shipped back to the Manufacturers and took a month. If yours is still in warrenty, then best do the same. Regards.....Randsman

steve1215 said:
Hi!
One of our TyTNs has just stopped making noise. Or more specifically no matter what I do I can't get it to make any sound in respnse to screen taps, incoming calls etc.
However there IS audio present when a call is answered (i.e; you can have a conversation). Do I understand it correctly that the TyTN has a speaker for calls and a speaker for system sounds / ringtones etc? I read somewhere that potentially the "system sounds / ringtones" speaker may have become disconnected?
I've tried a adjusting volume preferences, doing a soft reset, hard reset and for good measure re-applying the WM6 firmware. No change.
Any thoughts most welcome!
Thanks in advance.
Steve
Click to expand...
Click to collapse
This problem has been dealt with a few times. The first step having checked sound settings (as you have I believe) is to do a soft reset and if no joy a hard reset. (for general guidance - I know you have already done this!)
If the problem remains and you get sound in calls (front speaker) then it is likely the connector for the rear speaker has popped off (not uncommon).
Rather than describe it all here, please see:
http://forum.xda-developers.com/showpost.php?p=1376254&postcount=2
The fix is relatively easy remove back cover and re-seat the connector. It does depend on the warranty situation though, as removing the back cover will void it.
Mike

Related

Dopod 818 pro Speaker Problem

I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.
I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks
i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem
aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..
I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.
Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x
I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill
There is nothing to do but exchange it--I was never able to find a work around either. Sorry.
I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!
gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..
this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part
818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal
What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick
I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.
Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer
Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan
sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]
anyone have solutions on this issue? thanks

help! no sound

hi
i have a cingular 8525. i have no sound out of the loudspeaker and when i connect a USB headset i dont have sound either. i replaced the speaker thinking that it was that if anyone could please help me.
thanks
brandon
djstimpy said:
hi
i have a cingular 8525. i have no sound out of the loudspeaker and when i connect a USB headset i dont have sound either. i replaced the speaker thinking that it was that if anyone could please help me.
thanks
brandon
Click to expand...
Click to collapse
Welcome to XDA-Dev
Not enough info given.
Is there any sound at all out of wither speaker for any function whetjher it be phone / notifications etc etc.
Did you ever have any sound and if so when and how did it stop.
Have you done a HARD reset or not
Did you flash a new ROM / install a new programme and so on
Mike
i get sound out of the head speaker when calling but when i change over to loudspeaker it doesnt work. well i bought it used n it had this problem. i have done a load of hard resets and ive changed the rom so many times but nothing has yet worked.
djstimpy said:
i get sound out of the head speaker when calling but when i change over to loudspeaker it doesnt work. well i bought it used n it had this problem. i have done a load of hard resets and ive changed the rom so many times but nothing has yet worked.
Click to expand...
Click to collapse
Hi
Well I just looked at the board again (it's been a while). Unfortunately, in my view, it is not possible to work on the speaker circuit other than in very crude fashion. The board is multi layer and hence you cannot trace the connections easily, if at all without a diagram. Checking circuit integrity is virtuallty impossible without proper test equipment. Even repair shops won't bother - they will just get a new board. Another frustration is that it is very difficult to work on the circuit whilst it is switched on.
So after that ramble, I'm afraid if you have checked the new speaker and it's connector block then there's not much else you can do. It is possible that part of the circuit is blown, possible through a dodgy mini usb connection!
I would certainly believe it to be hardware if you've done hard resets and tried different ROMS. In fact any ROM should work.
Mike
i was afraid of that =( well i guess i got screwed on that part thanks for the info.

Strange sound issues (this is a tough problem!)

Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!

HELP NEEDED!!! No Sound whatsoever

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

New speaker problem

Hello everyone,
first thanks to this great forum! - My first post. I have some problems with my speakers, and since it looks like this is nothing uncommon, I had the hope that I can fix it easily. I found some tricks (paper in the backside, audiojack fix) - but after thinking a little bit it looks like my problem is a little bit more complex.
All in all, my speakers (and my built-in mic) are not working. So for example if I make a call, both will not work so I won't hear anything nor the other person will hear from me.
But if my alarm clock rings or I receive a call, I will hear my ring- and alarm tone from the rear speaker. But I will not hear anything if I try to play music or while choosing the ringtones in my mobile phone. That's what is really wondering me.
Do you have any idea how this problem can happen - and maybe how it can be solved? Using a headset everything works fine.
Best regards and a happy new year 2009
mkfi
Have you read this:
A summary of common speaker problems with the HTC Prophet
HTC Prophet Speaker Problems mike channon.pdf
Mike
I didn't read this pdf, but I read about these problems, these are the popular ones that doesn't fit. I couldn't solve it with these tips and also the strange thing remains unexplained: If, for example, it would be a audio jack fault, why then it uses the rear speaker for ringtones with incoming calls and the alarm clock? But if it would be A, the speaker is faulty, then it shouldn't work anytime..
I have a feeling it's a (B) - from the PDF ie a Jack Plug Socket problem. The alarms and ringing will come through the rear speaker as is normal but in call sound once the call is answered is not directed to the internal earpiece speaker along with mic sound being directed outward. Of course, what we cannot say for sure is that the earpiece speaker is not faulty. However given that your mic sound is not being directed properly either then the probability is that the sound is not being directed as it should by the jack plug socket.
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Despite the above, and given that the Jack Plug Socket is a "multi-Switching" one, it is the most likely culprit. If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Mike
mikechannon said:
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Click to expand...
Click to collapse
Absolutely right, that's the strange thing. And when I want to hear a ringtone preview while choosing the ringtone, it is also not working. The alarm clock and ringtone by incoming calls are the only things where it works - perfect.
mikechannon said:
If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Click to expand...
Click to collapse
Yep, and I tried to do there something, but didn't helped (and it looks like that the mobile doesn't enable the earphone)..
Mmm. if the jack plug socket is fine, then at this distance I have run out of suggestions - sorry!
Mike
Anyway, thank you very much for your help.
But maybe someone knows how the technique of the mobile phone works, how it can happen that only on a special action the sound is working? Can this be a hardware problem (I think so, cause as far as I remember right the problem occured a short time after a deforming crash)? Or is it a software problem, maybe both?
The point that it is working on special events let me think that there should be a software way to solve this problem - cause it looks like there is a different way the sound goes when it is an incoming call or the alarm clock than with normal sound. And so it may be possible to let the normal sound go the way the alarm clock goes?
I'm not a developer, so I don't know about this, but this is something I could imaging.. does anybody now about this more?
Some strange update:
I just downgraded to my original operator firmware with the result, that the sound for the alarm clock is also not working - with this wm 5 version only ringtones with incoming calls are working.
Upgrading again to Wm 6.1 enabled the sound for the alarm clock again.
.. confusing, but it also looks now for me that there should be a software possibility to enable the sound again...

Categories

Resources