HELP NEEDED!!! No Sound whatsoever - XPERIA X1 General

Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?

Really nobody having any helpful comment?

did you try to change the radio??

I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.

Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness

Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.

reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.

TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.

Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.

It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.

I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten

i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now

i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks

this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord

Related

Dopod 818 pro Speaker Problem

I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Do a soft-reset. If that doesn't help, do a hard-reset. If that doesn't work , do a ROM re-install. If it still doesn't help, then you have a faulty unit.
I've done soft reset
I haven't done hard reset
->haven't had any backup program.
Is there any free solution for backup software?
Thanks
i ve solution
well for this solution u must disassemble the phone. look at the handsfree jack and apply a jumper to the two front points of the connector. it will solve ur problem
aj0s said:
I've been using Dopod 818 pro since the end of December 2005. A week ago, a problem suddenly came up. The speaker of this PPC does not work anymore.
I tried to play music using windows media player, or real player -> Does not work
I tried to use the speaker phone -> Does not work
I can't even hear anything when I make a call or receiving a call
It works when I plug in the headset. everything works perfectly.
It plays the ringtone when someone call me. (Very soft sound)
Is this a hardware problem? or is there anyway that I can do to fix it.
I bought the phone overseas (I'm located in Australia now). It takes a lot of effort to send it overseas for warranty.
Thank you
Click to expand...
Click to collapse
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
dopod 818 pro speaker issues
I have run into the same issue with my 818 pro and my Himalaya...The fix is always uninstalling one or more applications that may be causing the problem. I assure you it's very unlikely that it is a hardware issue...Uninstall all applications and you should get the sound back..
I have the same problem with my 818 pro. I have already done the hard reset-no change, tried blowing air in and out through the headphone jack, silicone spray and playing with the plug. It appears to be a hardware issue with the sensor mechanism inside so it always thinks it has a headset connected--poor design.
Did anyone else figure out a solution for this (other than returning for repair?) This happened to me this weekend. Suddenly happened after I was using the headphone for an hour while I was rollerblading. Now I can't answer any calls without either the bluetooth or standard headphone. I can hear the ring go off, but just can't use it as a regular handset. I'm sure everyone agrees that this is a hardware issue with a poorly built headphone jack. But while I'm waiting for the retailer to restock the dopod 818 and send me a replacement, does anyone know of a hack that would allow the phone to activate the headphone AND the phone speaker simutaneously? The reasoning is I think the phone currently thinks there is a headset constantly being plugged in, so it deactivates the loud speaker as well as the phone speaker. But if there is a hack that lets WM5 to use the handset speaker and the headphone jack simutaneously, then at least I can answer phone calls without having to use the headset. Of course, this won't be a permanent solution, but it may bridge me through these tough times with the dopod.
I have to say, I still love this phone, but my patience is wearing a bit thin. First, it's the disappearing SD card (which I'm not even sure if it's solved yet), then I was having some problems with sending MMS messages, now this. :x
I had the speaker problem with my Jam. It is apparently a common problem with PPC phones, the mechanical switch in the headphone jack gets stuck. I was able to get mine to work again by plugging in the headphone jack a few times. If that doesn't solve the problem...well you know the drill
There is nothing to do but exchange it--I was never able to find a work around either. Sorry.
I had problem the speaker on my HTC Charmer. I send it for repair and they replaced the speaker, with in like a week+.
However, now there are some other problems. It seems that when I try to use the speaker (play songs, phone, games, etc), the battery drain like mad and the unit gets very hot. The unit drain so much energy that the battery will die off even if I had the unit on AC power. Going to send it back to repair AGAIN!
gunggu said:
I've had this problem, what I did was play music using headphone and suddenly unplug the jack. The Speaker works again like charm.
Cheers!
Click to expand...
Click to collapse
I had the exact same problem and suddenly unpluging the jack works for me..
this "sudden unplugging" thing won't work with Prophet, the Prophet's buzzer(speaker) problem is very common, the same thing happened to me, cost me 12$ in iran to change that part
818pro speaker problem Hardware related
I had the same problem.
Speaker unit in phone burns out very quickly.
If you have warranty - your lucky.
In my case since I bought in Singapore and Use in Israel, I had to fork out 50USD to get a new speaker unit.
Tal
What you do is open the Comm Manager, tap the "phone" icon to set to flight mode. Then, turn on again.... that should do the trick
I don't know what planet most of you guys are on.
The Prophet has a common problem with the rear speaker - it's a hardware issue as X_Farhad has pointed out.
There's no need to hard reset, and what's the crap about flight mode?
Yes, some can have a problem with the headphone socket and the solution for that is in this thread.
Mostly it's the speaker itself. The solution is here: http://forum.xda-developers.com/showthread.php?t=281331
I've found a bit of sponge works better than paper - to see what I'm on about - go to the thread I've posted here.
Speaker issues and phone hangs
I also have similar issues with my Xda Neo. The speakers stops responding when i get incoming call. I mean the phone dosent ring. Then if i try any music player or ringtons, there is no sound. I have to soft reset. Sometime when i get incoming call, it dosent ring and it also hangs the phone. Then i have to hard reset. I had to use that sponge over the speaker and then the speaker works. But sometime it still hangs. Looks like either HTC or Windows Mobile has major issues. I dont know how long this sponge thing will work. Are there any solutions..
sameer
Tal,
I have dopod 818 pro and having the same phenomenon like others, now I'm abroad and can not check the thing with the headset.
Can you tell me please where can I get service in Israel (I bought mine in Thai).
Many thanks
Dotan
sound problem
Dear all and administrator
can you give me solution about my dopod sound problem?
1. I just can used ring tones for receiving new messaging from the my dopod system ( I can't not used ring tones from my gallery/downloaded sound/ring tones application )
2. When new message coming and phone call coming, the sound is very small (can your's give me information how to setting that so the volume can be more loud).
Thank you very much for your's attention, I'm very apprenticed if the solution can being send to my private e-mail address at [email protected]
anyone have solutions on this issue? thanks

Sounds stop working after a while

I recently put Black Majick on to my Hermes. From then it started exhibiting a strange problem.
Bascially no sounds are played. For example, there is no sound played on incoming calls, new sms or email messages, when dialing a number etc. I can use the phone as such (the speaker works during a call).
A Soft reset will get the sounds working again but after a while they stop. This is within a couple of hours. I'm yet to work out what is causing it.
I've tried rolling back to older versions of Black, including 3.01 which used to work just fine, but the problem persists.
I've hard reset and then not installed anything else. The only changes are to setup push email. But it still stuffs up after a while.
It's obviously not a hardware fault. If it is software I am at a loss as to what though as different firmware + hardresets should eliminate that. I've tried removing the SD card in case that was some how playing a role. The only thing I can think of is that there is something in EXTROM causing the issue? Doesn't make sense to me though.
Searching around the place has revealed that some people have similar issues but there doesn't seem to be a fix. I've started this new thread in the hope that someone that knows the answer will see it and assist.
Loud sounds have dropped away
Mine sounds like it might be hardware, as the phone only occasionally rings (when I test (ringer ) it just vibrates), I can hear phone calls. I'd like to know where to check software in case there's some switch that I've accidentally tweaked. I have dropped the phone once or twice but not clearly lost sounds immediately after.
It still plays A2DP Bluetooth stereo no problem (that's why I upgraded away from Orange's WM5)
=====================
SPV M3100
Schap's 4.31
Radio 1.38.00.01

Strange sound issues (this is a tough problem!)

Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!

Noise in the speaker - ideas?

Since a couple of days I started to hear some noises in the speaker when calling or receiving a call. It's something like hearing the other person outdoor with the wind blowing, and its getting worse when I am moving.
Any idead what to do before sending Blackstone to the provider? I tried to change rates/bands from 3G/GSM because I played with it before and also reflashed the rom with 1.7 DUtty's - no effect. I think I am gonna reflash the radio - not sure if that would help.
PS I've also checked the speaker in search of hair, dust, debris - it's clear but doesnt sound like. Funny thing - the voice in the headset are perfect also the music is alright so I am getting the feeling that it could be software issue.
Please kindly advise
another strange issue - I did a hard reset and the noise is gone (using the 3g) however when lying down on bed talking through it in the horizontal position I can hear that noise again (although not so loud and often as before which is fine)
could it be the g-sensor issue?
Had The exact same problem with my first 2 touch hd`s. I got both replaced on warranty. The first one worked at first but got gradually worse. The second one came like that. I am now on my third and no problems so far.
Tried everything to fix the first 2. New radios, hard reset. Nothing seems to fix it.
why there's no interference when on loudspeaker or playing music? seems that the speaker is fine.
checked the sim in other phone - fine. WTF? I'll try to reflash the radio tomorrow if not sending it back to be replaced.
How to obtain orange fault code which is needed by my phone provider? call the cs?

Strange Audio problem with Trinity

Hi Folks,
I'm wondering if anyone else has encountered this problem since I couldn't find any posts on it.
My Trinity worked perfect for the 1st. yr and a half that I had it. I ran the original WM5 and a cooked WM6 with no problems.
Eventually I upgraded to one of the cooked WM6.1s and at some point (can't remember when) I had an issue where the mini usb 3.5" stereo adapter I was using would every now and then not work properly (as in the Trinity would play sound through the external speaker as if it was not connected). Usually to get it to work I would do a soft reset or 2 and then plug in the original HTC headphones directly into the port. Eventually this would get it to work and then everything worked great for months (I ran into this problem like 2 times in 5 months or so).
Now I have a wierd issue where sound through the phone without anything connected disappears. The external speaker works- I can hear the ringtone, but once the call is answered (or if I make a call) I cannot hear anything through the ear nor can the person hear anything from me (all I hear is dead silence as if no phone call is taking place - the other party knows its connected and wonders why I'm not answering). This happens whether I do speakerphone or not. When this happens I also cannot get any other sounds from the phone to work such as playing an MP3 for instance. No sounds will come out of the phone's speakers. When I soft reset the phone several times it will work properly except.
If i leave the phone sitting for hours and then I come back to it, check to see if sound is working by raising/lowering the volume (and listening to the little tones it makes) it works. But then if I try to make a phone call it will:
A. work for a few seconds then revert to the problem of no sounds at all (speakerphone and/or non speakerphone)
B. work for hours - I can make 2 hr. phone calls with no issues
Problem is I don't know when it will do which. I thought it might be software related (since I didn't drop/break/dip into water, etc. the phone) and since this only happened since I was using WM6.1. So I upgraded the ROM to one of the WM6.5 w/ Titanium. The problem has not disappeared and may have increased.
I am stumped Any Ideas?
(sorry for the long post)

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