Hello everyone,
first thanks to this great forum! - My first post. I have some problems with my speakers, and since it looks like this is nothing uncommon, I had the hope that I can fix it easily. I found some tricks (paper in the backside, audiojack fix) - but after thinking a little bit it looks like my problem is a little bit more complex.
All in all, my speakers (and my built-in mic) are not working. So for example if I make a call, both will not work so I won't hear anything nor the other person will hear from me.
But if my alarm clock rings or I receive a call, I will hear my ring- and alarm tone from the rear speaker. But I will not hear anything if I try to play music or while choosing the ringtones in my mobile phone. That's what is really wondering me.
Do you have any idea how this problem can happen - and maybe how it can be solved? Using a headset everything works fine.
Best regards and a happy new year 2009
mkfi
Have you read this:
A summary of common speaker problems with the HTC Prophet
HTC Prophet Speaker Problems mike channon.pdf
Mike
I didn't read this pdf, but I read about these problems, these are the popular ones that doesn't fit. I couldn't solve it with these tips and also the strange thing remains unexplained: If, for example, it would be a audio jack fault, why then it uses the rear speaker for ringtones with incoming calls and the alarm clock? But if it would be A, the speaker is faulty, then it shouldn't work anytime..
I have a feeling it's a (B) - from the PDF ie a Jack Plug Socket problem. The alarms and ringing will come through the rear speaker as is normal but in call sound once the call is answered is not directed to the internal earpiece speaker along with mic sound being directed outward. Of course, what we cannot say for sure is that the earpiece speaker is not faulty. However given that your mic sound is not being directed properly either then the probability is that the sound is not being directed as it should by the jack plug socket.
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Despite the above, and given that the Jack Plug Socket is a "multi-Switching" one, it is the most likely culprit. If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Mike
mikechannon said:
Having said that there remains for me one issue that is puzzling. That is that the larm and ringing sounds work correctly through the rear loudspeaker, BUT I think you said that playing tunes on WM Player does not?!
Click to expand...
Click to collapse
Absolutely right, that's the strange thing. And when I want to hear a ringtone preview while choosing the ringtone, it is also not working. The alarm clock and ringtone by incoming calls are the only things where it works - perfect.
mikechannon said:
If you look at the picture of the contacts you can see that there are a few possible incorrect combinations of contacts in which it could be stuck.
Click to expand...
Click to collapse
Yep, and I tried to do there something, but didn't helped (and it looks like that the mobile doesn't enable the earphone)..
Mmm. if the jack plug socket is fine, then at this distance I have run out of suggestions - sorry!
Mike
Anyway, thank you very much for your help.
But maybe someone knows how the technique of the mobile phone works, how it can happen that only on a special action the sound is working? Can this be a hardware problem (I think so, cause as far as I remember right the problem occured a short time after a deforming crash)? Or is it a software problem, maybe both?
The point that it is working on special events let me think that there should be a software way to solve this problem - cause it looks like there is a different way the sound goes when it is an incoming call or the alarm clock than with normal sound. And so it may be possible to let the normal sound go the way the alarm clock goes?
I'm not a developer, so I don't know about this, but this is something I could imaging.. does anybody now about this more?
Some strange update:
I just downgraded to my original operator firmware with the result, that the sound for the alarm clock is also not working - with this wm 5 version only ringtones with incoming calls are working.
Upgrading again to Wm 6.1 enabled the sound for the alarm clock again.
.. confusing, but it also looks now for me that there should be a software possibility to enable the sound again...
Related
All sound from stereo speakers, phone speakers , mic are not working.
Only ringtone if phone rings.
you can only hear system sounds with headset and talk with headset.
Any ideas?
Have you tried turning the volume up?
darkblak said:
Have you tried turning the volume up?
Click to expand...
Click to collapse
I wish it was that simple, but alas I tried a lot , and it looks like I might have a faulty one unless anyone got an idea
I find it hard to believe that it's a hardware issue if both the external speakers and the headphones don't work at the same time yet the ringtones do work.....
I hope it's something simple and you don't have to resort to a phone return.
No Sound
Has any one found a solution for this problem, as I have the exect same issue. All sounds on exec dont work execpt when receiving an incoming call, when call is answered cant hear a thing, does work though with headset.
Have tested and sms, mms etc sound doesnt work, movies and music doesnt work either.
This is not going to help :roll: but I had a similar problem a few months ago on my XDA2. Phone rang, I tried to answer it, but couldn't hear a thing. No other sounds worked. Headphone worked perfectly. Soft resets achieved nothing.
Thought my XDA2 had died after 18 months of service, but then suddenly an hour later it all started working again and did from then on.
I have no idea why this happened or whether I did anything to fix it, but the problem isn't unique to the Universal.
I'm running PocketZenPhone. Maybe that could be interfering with the sounds somehow? Dunno.
Edit: I doubt it's a hardware problem so I definitely wouldn't risk sending my shiny Exec back to O2's monkeys for them to replace with another broken one. Did you try a hard reset? I didn't on the XDA2 but maybe it'd help. :?:
Try this...
Maybe you should try this, I use it in order to transfer all the sounds (including music) to the BT Headset when I am at the gym:
-Get Total Commander
-Go to the registry editor
-Tap or search for this directory: \\\registry\HKLM\SOFTWARE\OEM\VoiceCommand\
-Change the value of the String LaunAPEnable to value "0".
-Now press and hold the main button on the headset (the one you use to answer calls and transfer the call to the speaker of the Universal) and try if this worked.
-If you succeed or not revert the value of the string back to "1" or you will not be able to use VoiceCommand.
Hope this can help you.
Problem SOLVED. No sound
I had the same issue with my Jasjar. When you plug in the headphones it turns off the speakers except for incoming ring tones. The inside of the ear jack got stuck. I had to take apart the unit and bend the clip. It contacted so that it didnt' think there was a headphone inserted. I don't ever remebering plugging in a headphone to even have cause this problem. Its just a very loose contact. So when you get in there you bend it to make it stronger. You will understand once you have it apart.
Hey all, im glad this site is up its been great finding what i can really do with my wizard!
here is he issue im having. the wizard has 3 different speakers and 1 microphone. 2 side speakers (used to play music, or speaker phone) and the 1 main speaker (used for hearing calls). none of the 3 work when im making calls, listening to music, alarms, or any of the "screen click" sounds and the microphone doesnt work on phone calls or note recordings. however, the one time the speakers do work is when i have an incoming call, i tried listening to see which speaker its coming out of and it sounds like all 3. the headphone jack still works so thats what ive been using. pressing the speaker phone button while on a call (that i cant hear) doesnt do anything, the UI doesnt show any change or switch to indicate its changed to speaker phone and the "speaker on" button doesnt change to "speaker off" like it used to.
originally i thought this was a ROM issue, i was using the manufacturer's ROM (cingular 8125, unlocked for tmobile service) so i followed the lovely tutorial and switched my phone over to the t-mobile 2.26 ROM. this had no effect, so I then upgraded to XDA's WM6 ROM and while i love this new ROM it still did not fix my sound issue.
im stumped, any help anyone can offer would be great. I wanted to post here before i crack it open to look at all the insides.
same problem!
I'm having the exact same problem! I just noticed the problem recently, when my phones alarm didn't sound. I'm running a custom cooked rom from mattk_r 318 kitchen, but I don't think the rom is the problem, as i am indeed still hearing sound from the head phone jack. I don't think the internal speakers are broken, as when a call comes, the phone rings, and the sound come out from the speaks as mentioned above!
Help!
dropped?
have you ever dropped your phone?
I have dropped mine a couple times and thats the only cause I can come up with. But this never seemed to be a problem until recently.
no major drop recently.
i havent really dropped it recently at all.and for some reason i dont think the hardware is the problem,because i tryed voice recorder,and it records my voice and i can play it
back through the headset.so that confirms that the mic and both spealers work (rings
when incoming call). i really dont want this to be the downfall for my wizard! is there
any key registry entrys for sound maybe that we could have a look at? btw my wizards a G4 if thats makes any difference.
please help!!
mine is a g3, if it were a software issue then reflashing should have solved it. right? i dont know enough about the internal workings of the wizard to know what a flash actually does.
?
Anyone have any ideas on what I can try?
Well, a flash is an OS upgrade/downgrade. It contains drivers, programs, registry settings, things of that sort. Sounds like your problem is hardware related, nothing to do with the OS itself.
I assume the warranty on that baby has already expired, so you're pretty much on your own.
Two options come to mind:
1. The obvious... buy another Wizard
2. The not so obvious... buy another Wizard with a broken screen and take all of its guts out and put them in yours.
A third option also exists... (ther's always a third way)
Mind you, this is for INFORMATION PURPOSES ONLY! In no way do I condone the below mentioned method.
Get a new line of service with Cingular and buy the Wizard to use with it. Exchange their boards, swap the IMEIs using the Wizard Service Tool utility found on these boards, cancel the line of service and return the "new" Wizard.
Sound issues
I have had a similar problem but located my problem to the microswitch which is in the headphone socket. Might be worth trying pulling the headphones in and out a few times to see if it allows the microswitch to release (if that is the problem?)
Steve
The wizard is magic
Some how my wizard seemed to repair it self. Its sound is working again...i didn't reflash or do anything special....weird. I think its because the phone had a good vibrate....ive got one of those speaker docks for the wizard..i put it in there...got a phone call and talked and stuff...but while it was in there (with the mic plugged it) it vibrated alot...maybe that flicked the switch mentioned above?
weird..this phone never ceases to amaze me. I just hope it doesn't happen again... because it appears to be emerging as a problem as the wizards get older?
Keep up the good work guys!
LOL!!!!!!!!! its so simple and yet so amazingly smart
wow, Steve you are the most amazing person EVER!
I put the headphone piece in about 1/10 of the way and slowly made a swirling action as i slid it all the way in, clicked the start button on wizard and i heard the "click" for the first time in a month!
Thanks!
I tried different options to get my sound back, no luck so far
Problem started after using the headset-connector to connect it to an FM-Transmitter.
After reading this thread, my guess is that the "micro-switch" is in a wrong position. So I opend my MDA, but can't find any "switch" in that connector.
Is there some more info about that connector, a connection-diagram perhaps ?
what worked for me was inserting the headset jack in roughly, robbing each side of the headset jack to try to hit the "switch". that might work for you.
Yes!!! Thank you a lot!
I have the same problem, no sound in my speakers, just vibrate and sound in handsfree. I figure out that this micro-switch could be the problem, but I haven't know how to solve it. Thank you once again, I love my SPV!! and this community.
Fixed!
Woohoo!
This problem just cropped up for me on the weekend.
Thankfully it wasn't long before I happened across this thread.
About a minute of persistent jiggling the microphone jack did the trick.
Thanks!
Hello everyone, my Hermes worked a looong time very fine but now i cant hear the normal "beep" when i adjust the volume. Also i hear no conversation when i phone somebody. Alarm sound is off too. I hardresetted it once but it didn't help. The weird thing is: I can hear the ringing sound when i get a phone call?!
It looks like the other person can't hear me either, thats a bit weird because i thought this isnt a speaker but a microphone problem... Two components crashed on one day? WTF? Need help
I have seen this problem with a different htc phone.
their may be a bit of dirt across the miniusb contacts making the phone think it is connected to a headset.
plugin a mini usb cable and waggle it round a bit then test calling someone hopefully that should cure it for you.
I have a very very similar problem with my Vario II. The sound is VERY intermittent. Sometimes it rings but when I pickup there is no sound either way, from the earpiece or mic, the other person cannot hear me. Most of the time the phone just vibrates (set to Ring and Vibrate) so I know there is a message or a call coming...not that I can answer the call. Tried soft resetting it and even changing the ROM, only works for about 5 minutes then the sound is gone again.
The device only works as a phone with a blue tooth headset, the rest of the time it is just a PDA....that vibrates.
Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME
neonq said:
Hello,
I got problem with microphone in my HTC HERMES. Without any reasons microphone stop working. Everythink is fine, i can call and do voince records, and then i got call or i just want to do voice note and nothing beside noise is recording. I dont know why it happining. After some time all back to normal, i can call and they hear me, also my voice note are loud and clear. My radio is 1.16. I reinstal my software to PDACornerPro.V25.NonRBSN.Opera. I did do HardReset and this mike problem always come back.. WHY? How make it work correct?
PLEASE HELP ME
Click to expand...
Click to collapse
Well sounds like it might be hardware. If you've done a few hard resets and tested before installing any software and the problem is still there sometimes, then I'd say it's hardware.
The m/board on the Hermes is not one that you can really work on with ordinary soldering tools. A repair shop could check by using a heat gun to check the contacts on the Mic. If that fails then it's likely either the mic coil or a problem with the contacts at or coming from the USB connector.
Mike
I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.
neonq said:
I say something more. Now i hear myself on voice note but really quiet like 1/10 normal volume.
Click to expand...
Click to collapse
Yes, but even with an open circuit / damaged coil, cracked connection, you can sometimes have sufficient leakage current to get a faint response from things like microphones and speakers. I still think it's probably hardware - but thoroughly check all the software possibilities eg clean install, stock ROM etc.
Hm i open hermes but im noob in that stuff so everythink look fine for me with microphone. I clean that think to protecting microfone. The problem of couse dont disappear. But.. its look like always when I plug in usb to spv, microphone start working fine.. Not always but moust of time it is solution.. If it is a hardware what i should to recommand to replace in service? Microphone?
ignore me, re-read what you put and decided i was a nab
Hello,
i seriously need help.
Until this morning, my X1 worked. Over the last few days I was playing around a bit with various TF3D options, etc. I should note that I did not touch the ROM.
Then suddenly my phone gave no sound anymore.
No audible resonse to a stilus click on the screen.
No sound from FM radio.
No sound from phone (neither ring nor can I hear the caller).
(Vibra alarm works when activated though)
When switching to speakerphone I hear a very soft static crackle when doing the switch. Just as if the speaker is turned on. But then - no sound at all.
No microphone function on phone (caller cannot hear me).
No sound via headphones on phone.
No sound via headphones on MP3 playback.
Everything else appart from sound works. Even the phone can make a connection when calling - you just hear nothing.
I tried a soft reset. Nothing - still no sound.
Then I tried a hard reset:
Obviously the hardware of my speaker is ok. Because when I make a hard reset, there is the "pling" sound to inform me, that I should calibrate my screen.
Then there is another "pling" when the message appear, asking if I want to get the automatic provider settings updated.
But afterwards - no sound at all in the whole phone.
Then I went to update the ROM, thinking I might have (no idea how, but you never know) done something to audio drivers. I replaced my German T-Mobile ROM with the prepared German ROM without branding from this thread:
http://forum.xda-developers.com/showthread.php?t=446070
But still - same result as above.
Anyone got any idea?
Really nobody having any helpful comment?
did you try to change the radio??
I flashed a whole new ROM - same problem persists.
Besides: It´s not a Radio problem because system sounds and MP3 playback don't have any sound either.
Stating the obvious
Sorry to state the obvious but it sounds like the connection or the speaker module has gone. Have you recently tried the head phones on the X1? please see below link for a possible reason.
http://forum.xda-developers.com/showthread.php?t=282553
excersise your right to return
Regards,
Creamy-Goodness
Hello Creamy-Goodness,
thanks for you input.
If there was somewhere a hardware switch for sound output to speaker or headphones (which I doubt) that is stuck, it would not explain why I have neither sound in speaker NOR headphones. (One would assume that depending on the position of the switch at least one of the two should work.)
Apart from that I only tried the headphones to troubleshoot the problem after I found out there was no sound.
Nevertheless interesting, that this happens to other devices.
Speaker module cannot have gone either. There is an audible system sound from speaker right after hard reset to inform me that I need to calibrate the screen - but no sound anymore afterwards.
I will try to have the device swapped next week.
reg. sound issue
I'm suffering from the same problem here.
it only freggin vibrates.
TheMobilist said:
I flashed a whole new ROM - same problem persists.
Click to expand...
Click to collapse
Usually there is a simple fix which involves replacing a DLL, but not in this case of course - unless that ROM includes the bad DLL. I seem to remember it was a problem which occured after installing TF3D, but I couldn't find anything when searching just now.
It might be worth you checking the ear-speaker sound (make a phone call), as there is always the possibility that sound is being re-directed or intercepted (by something like Troca2). Check what programs and services are running.
Tests should be done with a known-to-work-fine-ROM of course.
Okay, I finally got the original ROM to flash the X1 back.
And strangely - when after one week of not using it I turned it on again to flash the phone, I got my sound back.
I have absolutely no idea what happened and why, but I am glad that I do not have to send it back.
@k_ash82
What I did is:
Turned my X1 off (not just stand-by), really off.
Waited one week.
Switched it on again.
I had my sound back.
No idea why, but maybe that works for you as well?
Just try it and please post your experience.
It would be very kind of you to share the german t-mobile stock rom with the community . Perhaps it could be added to "Xperia ROM and Guides" Thread, too.
I have no sound sometimes with this rom
http://forum.xda-developers.com/showthread.php?t=460190.
After switch off and turn on the phone again the sound is back.
Karsten
i have original sony rom (no branding) and also the same problems
no sound after a while (sometimes when phone goes in standby, sometimes just without a reason)
cannot play any sound in no application (media player,core player,etc) also the phone ringing or sms sound is off.
but the most annoying thing is, i can make a call, the call goes through, but I can hear nothing from the called person.
sometimes it works when i switch of the phone and restart, but sometimes I have to do 4 or 5 restarts.
the phone is now 1 week old, an I haven't installed Touch3D or anything like that, because I made hardreset and left the original configuration on factory settings, just to make sure, that it's no software error.
anyone got a solve for this problem actually?
if I ask google, there are many people with this problem, but no solve found till now
i have an issue with the speaker too but not exactly the same as the one described above.
my speaker still plays sound but it is about 10% of the original volume when it is already set to loudest (you have to put your ear right next to the speaker to hear the sound)
after i re-flashed the rom, it worked normally for about half a day until the problem returned
can anyone please help??
i keep missing my calls ><
thanks
this is a well known issue on some X1 phones ! you cant fix this with any software-update because it is hardware related. some x1 phones have it like every 2 weeks, others 3-4 times a day. most of the time you can just reset your phone but this is not a solution.
you have to send it back to SE in exchange for a new one.
i called my provider (o2) and they delivered a new x1 _on the next day_ in exchange (they have a 48 hrs delivery/pickup/return service).
the new phone works just fine !
- QuadWord