Incorrect Network Key - HTC P3600 - Networking

Hi all,
I am having a strange problem with my HTC P3600 running WM5. For some days now it refuses to connect to my router (WEP encryption) complaining about the network key. Thing is, I have changed absolutely nothing neither to the router nor to the phone. Obviously I am absolutely positive that I am inserting the correct network key. Plus, the phone is able to connect with no problems to other secured networks.
I tried both a soft and a hard reset but the problem persists.
Any ideas/suggestions would be greatly welcome.

Hi,
I presume it's your own network that you are trying to access.
In that case, just logon to the router/wireless access point and simply copy the network key and enter it into your device. Ensure that the key is copied exactly as it is written in the router.
kiwi992.

Thanks for the reply and for offering a really good idea.
However it didn't work

Hi,
Sorry to hear that the solution offered does not work. I'm at a loss!
Assuming that your WiFi configuration on the device is correct, this problem should never take long to solve. The device asks for the correct network key, you simply provide the right key, enter it in the Network Key field and do a re-set. That should be it, but for some reason, it is not accepting your key.
Why not ask the network admin for the key. He should know it.
kiwi992.

I would first try turning the encryption on the router to off to make sure you can get a connection to the router. The other thing you might try is to reset the router.

Related

Wifi looses WEP key

Hi. This happened to me twice on my Dopod 900 so I'm guessing something is wrong here. I have a 128bit WEP enabled home WiFi network. The Dopod works well on this network but I was asked on two occasions to enter the WEP key again. I enter it and it works for a few days and then all of a sudden it is asked of me again... Anyone else seen this behavior? Any ways to avoid it? Thanks
You're not the only one.
The Universal loses my access points (completely disappears from the list) and wants to re-pair my Bluetooth devices (GPS and headset) (sometimes they are listed, sometimes they disappear from the list, too) every so often. I'm surprised no one else has talked about this either.
I've seen it also. If your universal seems unusually slow to connect ot the access point, you better have to stop it, or it will loose your access poitn info. After a soft reset, everything goes back to normal.
This behaviour is appening rarely though, and is not a major bug to me, as it only appens once every 100 connections. It can also depend on your access point.
I connect my o2 Exec with my own and four different customer's ADSL-router/gateway/WiFi devices and have not experienced this, even when a couple of weeks elapse between my site visits. I normally configure full WPA-PSK/TKIP encryption, MAC address restrictions and use DHCP allocated addresses. A VPN is then used to connect from the wireless side through another firewall to the internal network.
Is there any correlation between the WiFi routers that have given you all problems. I use various ZyXEL models.
Getting really strange... All of a sudden, I'm getting prompted for my Exchange password that I connect to 4Smartphone.net... It seemed to have forgotten the password?
WTF?!?
lose wep
same for me
So it is not only my ****ty non -updated sfr rom ;-)
Are you getting a NO GSM message on your boot screen and/or is your IMEI missing from the Device Information applet?
I'm trying to see if the two issues are related.
I got the NO GSM message, and from that point forward, I lost the pairing of my Bluetooth devices and the wireless access points.
My theory: Any passwords or authentications are encrypted using the IMEI of the phone portion. When the IMEI is not present (shows a blank under Device Information) due to the NO GSM issue, the Windows Mobile OS instantly wipes out those "invalid" passwords or authentications or simply invalidates them, causing you to reauthenticate the device to other devices.
BeyondtheTech said:
Are you getting a NO GSM message on your boot screen and/or is your IMEI missing from the Device Information applet?
I'm trying to see if the two issues are related.
I got the NO GSM message, and from that point forward, I lost the pairing of my Bluetooth devices and the wireless access points.
My theory: Any passwords or authentications are encrypted using the IMEI of the phone portion. When the IMEI is not present (shows a blank under Device Information) due to the NO GSM issue, the Windows Mobile OS instantly wipes out those "invalid" passwords or authentications or simply invalidates them, causing you to reauthenticate the device to other devices.
Click to expand...
Click to collapse
I don't know if it is relevant, but in the last 10 days I've come up with the PHONE OFF display without any reason. When this happens the phonepad appears out of nowhere, instead of my carrier's logo, it says Phone Off and the 9000 freezes.
Only soft reset solves the problem No I didn't have any problems YET with the WEP keys in my wifi connections...
Should I be worried though??? :roll:
I'm not getting a NO GSM message on my boot screen or my IMEI is missing not from the Device Information applet. Sorry for not being able to confirm your hunch. The only times this happened to me was when I was at an extreme edge of the WiFi coverage and signal was very low. I was flipping in & out of it and eventually the WEP key prompt popped up. Very strange. Moral of the story for the time being for me, stay near that AP... Oh by the way, its a Netgear for what its worth.
Save and Restore Wifi Settings
My understanding is if there is any problem connecting to Wifi, WM6 deletes the Wifi settings for that access point. I think my friends have come up with a quick solution to this problem. Wifi Hero is a little application you can get for $2 that saves and restores your wifi settings using standard Windows Mobile APIs. Search for "Wifi Hero" and you should find it or the direct link is http://www.wireless-apps.net/desc.php?d=d1&id=246823
The coders work for Implicit Software (www.ImplicitSoftware.com) if anyone is interested in a site licence for this tool you can contact them through their web page.
Have you guys tried going to start>settings>connections>wifi>power> and putting it at "best performance." I've heard of similar (also experienced) issues when the bar was at best battery.

no WiFi success after ROM update on 8125 -- ideas?

updated the ROM on my 8125 yesterday. wifi was working before-hand, i had included the DNS servers for my router, which is what i had to do to make it work!
did the same thing after the ROM update and cant get connected to any access points.
any ideas guys?
thanks
danrw84 said:
updated the ROM on my 8125 yesterday. wifi was working before-hand, i had included the DNS servers for my router, which is what i had to do to make it work!
did the same thing after the ROM update and cant get connected to any access points.
any ideas guys?
thanks
Click to expand...
Click to collapse
Does wifi turn on? (Does the left LED blink like it does when wifi is turned on?)
If not, then it could be related to a cingular cab - did you install any of the cabs from the original cingular extended rom?
left led does blink.
ive also gotten as far as picking up a network.
i have tried everything, i cannot get my wifi to work at all. i dont know whats up.
the settings i needed (which i replicated for the new rom) on the old rom, was this
I would select networks, MY work network, this connects to the internet.
then in the WLAN adapter i had to manual enter my dns servers.
thats pretty much it to get it to work, but now with this rom it wont
Similar or different problem? Not sure. PARTLY SOLVED!
updated the ROM on my 8125 yesterday. wifi was working before-hand, i had included the DNS servers for my router, which is what i had to do to make it work!
did the same thing after the ROM update and cant get connected to any access points.
any ideas guys?
thanks
Click to expand...
Click to collapse
Hi NG,
I updated my O2 XDA mini s (German) from OS 1.3.4.2 to 2.16.9.1. (Radio 02.07.10 included). To be honest, I was never really happy with the quality and reliabilty of the radio. 4 out of 5 times it did work, but once in a while, especially while roaming, it gave me a headache. After unlocking and updating to the new version, WLAN looks to be working quite well, at least for connecting to access points, but it seems that it can't browse external websites. VXutils give back a socket error trying to access external (outside my home network) websites/Email.
Internal (inside my home network) connections work like a charm. Termincal Services client accesses my Win2003 Server no problem and I can also connect to a website hosted on my internal server. (http://servername:port).
Whenever I try to connect to external sources, the browser stops afer not successfully "locating" the respective server. On the other hand locating might not be the problem. Performing a ping to an external site with VXutils properly picks up the right ip address but cannot send/receive ping!
GPRS works as supposed. Can connect to sites with no problem.
May be somebody experiences the same problem or, even better, has a solution.
By the way I used @Work for all possible settings. The work profile is set up for both connection types.
Besides that, the new rom is really nice
EDIT Well after some time playing around, I have solved the problem or better the problem partly disapeared. In 'Settings' 'Network Adapters' I switched from Use server-assigned IP address to manual and entered IP, DNS, Gateway, etc. With these settings it everything worked after a soft-reset. Going back to DHCP and soft-reset, it first worked an now it doesn't anymore. At least there is a work around and I'm trying now some other things. All machines currently work with the DHCP settings correct. I will check and keep you updated if the problems comes from Server settings or from something in the PDA EDIT
Lars
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
danrw84 said:
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
Click to expand...
Click to collapse
I can't get my WiFi card to initialize. After the upgrade, the card stays off. LED doesn't light. Is there a driver somewhere I could try to load?
kristiandg said:
danrw84 said:
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
Click to expand...
Click to collapse
I can't get my WiFi card to initialize. After the upgrade, the card stays off. LED doesn't light. Is there a driver somewhere I could try to load?
Click to expand...
Click to collapse
did you change your Wizard to 802.11g. I found that once I did that, the card stopped working.. the setting was 4, but when i changed it to 8 it stopped worked..
it was some registry key. 802dotg or something ..
sorry i cant rember excatly.
did you change your Wizard to 802.11g. I found that once I did that, the card stopped working.. the setting was 4, but when i changed it to 8 it stopped worked..
it was some registry key. 802dotg or something ..
sorry i cant rember excatly.[/quote]
Darn it. I did. I'll re-wipe and not load the 54g upgrade. Thx.
kristiandg said:
danrw84 said:
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
Click to expand...
Click to collapse
I can't get my WiFi card to initialize. After the upgrade, the card stays off. LED doesn't light. Is there a driver somewhere I could try to load?
Click to expand...
Click to collapse
Did you by chance install anything from the cingular extended ROM after you installed the imate ROM?
no i didnt load anything
but i want this wifi to work! what the heck!!
try this
danrw84 said:
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
Click to expand...
Click to collapse
Danrw. Concerning the registry settings, after patching the os I did change the registry settings. One already existed with the right value as shown in the 802.11g thread. The other one, DotG, I added.
After that, it did pick up a only G router!
As far as setting DNS manually. It is not enough to just cange the dns setting. You have to enter all the information and even after a soft-reset it takes some time to have the settings picked up... Use vxUTIL 'Info'-Screen to check the current settings. I did test wlan before and after applying packages from the extended rom. No change on reliability or performance on WLAN IMHO.
As far as I understand. Your problem is actually connecting to the router/Access Point. For testing please disable all security on your router and do a soft-reset before trying to access. Also since we have heard of several problems with model 9100 not realizing if an access point is available or not. Also change the SSID of your router and if possible the MAC Address of the router.
Don't forget to soft-reset and first try SDIO Adapter inyour pda with auto IP/DNS/etc. settings.
Another thought. Embarassing, but once I messed around with trying to get a new pda online and forgot to disable the mac filter settings in the router, which resulted in being able to see the active router but it didn't let me connect. After those two days I was missing a lot of hair.
Good luck
Lars
summiter said:
kristiandg said:
danrw84 said:
i get as far as NETWORKS being detected. when i select one of the 3 that i pick up, i cannot connect. My own, pops up, and i get as far as entering the network key, then it tries to connect and doesnt.
this happens WITH or WITHOUT the DNS servers manualy entered in. anyone with some knowledge care to chime in and assist? thanks!
Click to expand...
Click to collapse
I can't get my WiFi card to initialize. After the upgrade, the card stays off. LED doesn't light. Is there a driver somewhere I could try to load?
Click to expand...
Click to collapse
Did you by chance install anything from the cingular extended ROM after you installed the imate ROM?
Click to expand...
Click to collapse
I did but only the minimum. I trimmed down their install to the basics. I narrowed it down to one of two CABs. Either the gprsstall or EnableEONS. I didn't install either of those and I"m now back up and running. Of course, I still can't get it to prefer WiFi to EDGE.
I had experienced the same problem with home wifi network after upgrading my rom. I saw in my laptop that the key was set to 2. I went to the network cards, clicked on my wifi network, and under Network Key swithed the value from 1 to 2. I can now connect to my wifi network at home.
eb said:
I had experienced the same problem with home wifi network after upgrading my rom. I saw in my laptop that the key was set to 2. I went to the network cards, clicked on my wifi network, and under Network Key swithed the value from 1 to 2. I can now connect to my wifi network at home.
Click to expand...
Click to collapse
I had same problem after upgrading mda pro with new imate rom 1.30. Can you provide step-by-step tutorial please?I use d-link DSL-G604T wifi router; can connect to home network but when try to surf the web from ppc it always connect through gprs; no access if phone is off.Where can I find Network Key to switch?Any set-up on ppc?
Thanks
I had same problem after upgrading mda pro with new imate rom 1.30. Can you provide step-by-step tutorial please?I use d-link DSL-G604T wifi router; can connect to home network but when try to surf the web from ppc it always connect through gprs; no access if phone is off.Where can I find Network Key to switch?Any set-up on ppc?
Thanks[/quote]
I do not know if my solution will work for you because I upgraded my rom to 2.16 but lets give it a try. I use d-link DI-524 wifi router. Start menu > Settings > Connections (tab) > Network Cards [I must admit earlier today when I was trying to connect my k-jam to the wifi, I did get as far as it asking me for my authentication code and afterwards it timed-out] --> select your wifi network [at this moment as I'm trying this out my wifi on my k-jam is off] --> Network Key (tab) > it was the key index that I had to change from 1 to 2. Before doing this though, go to your router's wireless configuration page through your webbrowser and make sure the keyX (it looks for d-link this can be from key1 to key4 or at least on mine) and make sure the key index you select on your mda is the same number that is used on your router for code authentication.
Also I noticed after resetting my k-jam that I could get connected to my wifi but I could not surf, in wifi setting on my k-jam I had to hit renew ip and then I was able to surf.
I hope this works for you. Good luck and many late nights.
no luck with this for me
even tried removing wep all together. tried multiple routers.
i can detect the ssid's, but i cant connect to them. times out on the connect.
Mine worked no problem...you may already have had this suggestion but here was my process.
Unlocked with lokwiz
Upgraded
Reset before extended ROM apps installed
Installed total commander
deleted extended ROM
Upgraded again
i re-installed the CINGULAR ROM and WiFi works like a charm
......any clues?
Here's what I ended up finding out for mine. First, at the time I wrote this, I was running the 2.16 ROM. Now I'm running the 2.17, but the fix is the same with either.
Don't load the cingular add-ins GPRSSTALL or EONS. I narrowed it down to those two that were causing the issue. So, the only ones I install now are CingularMMSAccount, EdgeIcon, TimeStyle, WiFiRate4, and SmartDialingEnable. Thats it, and its all I've seen to be necessary from Cingular's little bundle 'o fun. Everything else I haven't found interferes with my ability to use the phone at all.
Hope this helps...
kristiandg said:
Here's what I ended up finding out for mine. First, at the time I wrote this, I was running the 2.16 ROM. Now I'm running the 2.17, but the fix is the same with either.
Don't load the cingular add-ins GPRSSTALL or EONS. I narrowed it down to those two that were causing the issue. So, the only ones I install now are CingularMMSAccount, EdgeIcon, TimeStyle, WiFiRate4, and SmartDialingEnable. Thats it, and its all I've seen to be necessary from Cingular's little bundle 'o fun. Everything else I haven't found interferes with my ability to use the phone at all.
Hope this helps...
Click to expand...
Click to collapse
What does timestyle and wifirate4 do? I don't have these installed and haven't seen any problems.

I'm new to the site...

so please forgive me if I'm asking this for the umpteenth time, but my searches have proven futile, I can't seem to find the answers I need...
I have a cingular 8125 and can't connect to my wireless network even though I'm 1 ft away, it says it's unavailable, even though I'm surfing the web on my computer using that same connection...
I'm running WM6...
does your device recornize your network?
try connecting using "work"
wolvarine said:
so please forgive me if I'm asking this for the umpteenth time, but my searches have proven futile, I can't seem to find the answers I need...
I have a cingular 8125 and can't connect to my wireless network even though I'm 1 ft away, it says it's unavailable, even though I'm surfing the web on my computer using that same connection...
I'm running WM6...
Click to expand...
Click to collapse
sometimes you just have to click on the unavailabe thing, and then it starts connecting, if it doenst say connected then you probably have to reset your modem, its normally that when a new device wants to connect to a wireless modem it first has to be resetted, often there is a special button dedicated for this.
another solution is to check if you entered the wlan name or whatever it is called correct and the settings are well set. and maybe you need a key to enter the secure network, becuz wm doesnt say anything if the key is wrong
cheerz!
Go into wireless settings, see if your hub is being recognized. Also, if it is encrypted, make sure you entered the pass correctly. Mine sometimes does that, and it usually (for me) is that I entered the kajillion number pass wrong. Sometimes I have to reset my wifi, and reboot my phone, then it will read.
thanks for all the suggestions, I have tried to uncheck the IEEE 802.1x network access control, but all I get is a ping and it won't let me uncheck it, a friend with the same phone told me I have to get the checkmark out of this box, or my wifi won't work, could this be why I can't get connected...?

8125 wifi problem?

Heyooo
I'm new to my 8125, and am having the damndest time trying to connect to my wifi.
I have a proper WPA-PSK wifi network, and I've entered the network key several times now. Each time I try to connect though it fails and just reads the network as "available". When I look at the network key area theres far more stars than what I've actually entered for a key.
Is it buggering off and putting in the network key wrong itself, or is there something further I have to do to get it properly connected? I've connected to an open network no problem (al bet before I did a factory reset).
Any help would be appreciated =D Thanks!
-6th
Hey mods!
You can delete this thread. I figured out what it was (various router settings) that was preventing me and got it sorted.

Issue with Wifi

Good afternoon,
I have the ZDA IIi - 02 - trying to connect to any wifi network is a nightmare - I can get it to connect locally, but when the device asks for the security key, I simply get "incorrect key" I know it's the right key as my iPhone uses the same key. Can anyone, make any suggestions please?
see if this is a simular issue
http://forum.xda-developers.com/showthread.php?t=540235
Webcrawler, please read my post above, and see if it seems like a similar issue. I use WPA to make it happen less frequently.
Most likely you connected successfully the first few times, then all of a sudden it will no longer connect until your WIFI router is rebooted.

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