Database Users

How I solved Wifi problem

Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people

I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.

I could add to the above mentioned problems.
i got a new hd just few days back.
The wifi worked great. But now it doesnt.
I have disabled wifi, so can start it whenever i require.
I click on wifi button to enable it.
Then open opera, try any website.
it will open fine.
For instance say my email at gmail.com
Now after that if i try to open anysites or even continue with my mail, it shows error saying connection not available.
One of the workaround is to go back to toggele wifi off and switched it on.
Not sure if anyone faces a similar issue.

I's been about a week since my last post and I have already witnessed a couple of cycles of WiFi connecting perfectly and then not connecting at all.
No matter the settings I try after it decides not to connect, it won't. Even to nodes it had connected perfectly and fast jus minutes before.
I thought re-flashing might help but so far has proven ineffective. Once I thought some part of the non-volitile memory was causing the problem since after I cleared the memory I could connect for a while.
Any thoughts anyone?

Same problems here.
For the last hour I have been reading 10ths of threads here concerning WiFi problems.
My HD's WiFi worked fine on my home and outside for about 2 months. Now it doesn't. It reports connection, but no program can use the internet. At best, it seems to be able to exchange some Kbytes the for just a few seconds after a connection is established. Then nothing. Connected but unusable.
Tried everything Internet/My Work/My ISP, WAP enabled/disabled, soft/hard reset, everything.
When connected through ActiveSync everything works fine, all programs see internet.
Has anybody taken their HD to the service? Has any HTC service worldwide identified the problem as hardware and solved it by replacing something?

miskasp said:
Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people
Click to expand...
Click to collapse
I have just encountered a similar problem, but already used wpa/wpa2 with aes. Have tried a hard reset with no joy. My old HTC Touch has no probs connecting via wifi nor does my laptop so I would surmise that the prob is with the HD and not the router.
I am going to try flashing with the latest version of Duttys 6.1 rom and see what gives.
Edit: Tried flashing with new rom with no success. Take a look at this post.
http://forum.xda-developers.com/showpost.php?p=3769339&postcount=7
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.

Try to go into WiFi settings and move the power slider to max performance. I need to do it here to access my router. This happened also with my HTC TyTN II, with any recent radio firmware. The original WM 6.0 ROM and it's radio work fine in low power mode, but the new ones appear connected but are always at 1 Mbps and there's no traffic until you move the slider to performance mode.

You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
(sorry for my english)

Dubh Llas said:
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.
Click to expand...
Click to collapse
Yeah, but what if I 'm not Orange-UK (let alone UK) ?
vcespon said:
Try to go into WiFi settings and move the power slider to max performance.
Click to expand...
Click to collapse
1st thing I did. Problem still there.
campotino said:
You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
Click to expand...
Click to collapse
This is not a solution. I didn 't buy the device to be able to connect to my home WiFi only. What about public hotspots? Or hotels? Or whatever outside your home?

Problem with hidden Wifi network

I just got my Diamond2 - it is my first personal Windows Mobile phone, and so far I am generally pleased with it.
I have been developing applications for Windows Mobile and WinCE devices for years as part of my work, and has thus used such devices extensively, so i don't consider myself a noob.
I have a serious problem though. At home I have a hidden Wifi network (no SSID broadcast). I can configure this network just fine, and the Diamond2 connects to it and all is well. However, when the phone loses connection to the network, it doesn't reconnect and it loses my network profile settings totally, or at least so it seems. That means I have to enter my very long WPA key again (or have it in plain text on the device so I can copy/paste it, but I would rather avoid that).
Anyone else have this problem and hopefully a solution? It is really the only thing annoying me right now with this device.

Not sure to be honest but why not just have it on broadcast SSID if you already have WPA security on it? I know it's not a fix to what you want but the fact it's hidden is probably the whole reason it won't reconnect.

That is the solution I have deferred to right now, and it seems to be working.
I just think it ought to work with hidden networks as well, and indeed it does, it just "forgets" the settings when disconnected and doesn't reconnect.

Thats strange. I have mine hidden as well but it works just fine.
It also works 2 other places which I have tried that runs no SSID broadcast. The keys used are WPA-PSK and WPA2-PSK.
Have you tried Hard Resetting your device? I know its a pain, but mine also had some bugs out of the box which got fixed after a Hard Reset..

I have the same problem now.
I have a hidden wireless network and can configure it just fine in the topaz.
It works quite well and fast (54Mbit WPA2, PSK, AES) and connects without problems most of the time.
But then sometimes it tries to connect to my network (I can see this in the wifi overview) without success.
My wireless setting then disappears completely from the topaz.
Then I have to recreate the complete wifi setting from scratch again.
This setting can be used at once just fine, but will fail and disappear again after a while (number of days? number of reconnects?)
Does anyone know, where the wifi settings are stored?
Couldn't find it in the registry with searching for the wifi SSID.
Maybe a backup could be made and restored if the setting is gone again.
It sounds like a bug for me, because you can explicitly configure a hidden network (via checkbox) and the setting should not be removed in case of any connection problem to that network.

Issue with Wifi

Good afternoon,
I have the ZDA IIi - 02 - trying to connect to any wifi network is a nightmare - I can get it to connect locally, but when the device asks for the security key, I simply get "incorrect key" I know it's the right key as my iPhone uses the same key. Can anyone, make any suggestions please?

see if this is a simular issue
http://forum.xda-developers.com/showthread.php?t=540235
Webcrawler, please read my post above, and see if it seems like a similar issue. I use WPA to make it happen less frequently.
Most likely you connected successfully the first few times, then all of a sudden it will no longer connect until your WIFI router is rebooted.

Wi-Fi connectivity issues

I am experiencing a couple of annoying issues with my new HTC HD2. Most of which seems to have coincided with my old O2 number being ported over to T-Mobile. Prior to this I had a temporary number and all settings seemed to work ok (although frankly I cannot recall to be sure). Once the number was ported everything went a bit mental, I could not connect to any internet app via Wi-Fi and various searches boiled this down to an erroneous proxy server setting which once removed resolved my problem. I also had an email issue which I partially resolved by deleting my account and setting it up again from scratch. The two issues I am now left with are a bit odd.
When connected via Wi-Fi neither ie6 nor email will connect - it seems to be that neither of these applications will fallback to wi-fi if there is no mobile coverage/connectivity. To clarify, I have deliberately turned my phone radio off to test it purely with wi-fi - with both apps I get the "cannot connect" message where it prompts me to check that mobile service is available and I am not in flight mode etc. So clearly it is not willing to use wi-fi even though it is connected and I can use Opera with no issues - this does not seem to impact any other application. I wonder if there is a registry issue that is stopping them from using wifi.
I can get round this temporarily if I go into settings>all settings>connections>connections>advanced>select networks and then change "programs that automatically connect to the Internet should connect using:" from "T-mobile Internet" to "My Work Network" however this only reverses the issue i.e. they then work with wi-fi but not on mobile internet (with the added issue that all other internet apps will no longer working on mobile internet) - so this is hardly a satisfactory resolution.
I have had a bash with various other settings but nothing seems to work - has anyone else experienced this issue?

is the option "the internet"available? that would make the app use whatever connection is available to the phone.
as far as the number being ported starting this I'd be tempted to backup and hard reset.let the phone pick up the sim with the new settings from fresh.

Thanks for the prompt response. I have checked other options and whilst there are others none of them are configured. The fact that other applications happily work under either wifi or mobile internet would seem to imply it is just these applications that are being a bit obtuse rather than any of the connectivity settings.
I guess I may have to hard reset - although I am not convinced that the SIM would govern connectivity settings of microsoft applications.

Just noticed QuickGPS does the same thing i.e. will only connect through mobile internet - it complains it cannot connect if I try through wi-fi only.

bl**dy hell - Google Maps does not work now either!!!!!!!!!

lol, one problem breeding others, it's a "feature" hehe.

Ok i'll shut up now.............did a hard reset and all seems good for the moment at least. Frankly I clearly should have bowed to your better judgement LOL

sometimes its the best first thing to try. once you have done a few they only take 20 30 minutes, you can spend hours with network problems.

Wifi not working

Creating a new topic, because the other one is tagged as solved, but it doesnt solve my problem however.
So my wifi is not working, it's connecting to any wifi hotspot but not sending data thru that, which ends in failing loading any pages on IE, cannot download any apps from market and so on...
Anyway this is what I tried so far:
1. Flashed to stock rogers (also tried different Tango roms)
2. Did hard reset procedure via hardware keys (Format all Yes)
3. Did hard reset procedure via About menu
4. Did hard reset procedure via Samsung Diagnosis code sequence
5. Logged to my wifi network, everything looks fine at this point.
6. Opened IE and entered google.com:
"We're having trouble connecting to this webpage" (sometimes no error message but white page with scrolling bars appearing on touch)
7. Tried to access my wifi router via IP address (192.168.1.1) - the same results like above
8. Tried to ping my Samsung Fous IP (192.168.1.18) from my PC with success
9. Disabled wifi network security on home wifi router, the Focus still not working
Additionaly tried a method that fix issues with wifi after using latest wp7 tools, but it didnt help at all.
When using my providers APN there is no problem with opening pages on IE etc., but it's not Wifi.... Internet is also working if I have USB cable plugged in, but again it's not wifi.
Cannot use warranty, the phone is from the USA and I'm in Europe... without any warranty service.
What else I can do, maybe there are some diagnosis codes that can actually help with real diagnosis on what happened with wifi on my phone?

Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!

After you use the diagnosis fix, it might take some time, mine didn't work immediately but after some time, it detected my home network. But it seems you are able to connect but internet does not work, this is certainly issue with router/DNS settings in your phone, because I have faced these problems in iPhone, it might wrongly mapped to unreachable ip, but never faced this issue in Windows Phone, you might try changing the default gateway/dns settings, you should also reset your modem/router, and try basic setup before WPA/WPA2 setup

EnderPsp said:
Hello again (from the other thread). For completeness, add the following:
- current OS version
- did/not use WindowBreak
- when did the problem start (if you can identify an event and OS version/revision) - or you noticed
There might be a test for wireless in the "diagnosis codes"... Good luck!
Click to expand...
Click to collapse
Hi there
Currently using 7.10.8773.98, (MAGLDR 2.0) but tried different versions, even vanilla pre-mango ones, they didnt work well with wifi on my phone either. I checked it at friends home wifi, which is totaly different network and routers.
I never used WindowBreak, never had to because my phone was already unlocked long time ago with ChevronWP7 application.
Noticed the problem about 2 weeks ago, but I didnt use wifi too much, so it could started much earlier. Last installed application was WP7 Tools 0.8 alpha, and all I did back then was using some built-in tweaks (3G?) if there is any, cant remember to be honest but for sure I wasnt editing registry or anything like that, I just play some games from time to time, cant event tell why I installed it, maybe because I noticed there is a new version. I cant tell because I never paid attention to it especially with rare wifi usage at a time.

I have isolated the problem I guess, and it's not the phone's fault. Something wrong with the main access point (Mikrotik) at my place. This is weird because everything is working just not on Samsung Focus. I digged thru many options and couldnt find anything that blocked or stuff like that. Well took it to totaly different place and another wifi network, and guess what - it's connecting to wifi with data flow...
Anyway consider this topic as solved.