How I solved Wifi problem - Touch HD General

Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people

I have a similar WiFi connectivity problem, but after reading of the poor service provided by most vendors and HTC itself, I will try to gather some more experience with the problem before I contact HTC or my vendor, and hopefully find a solution. Bellow is my experience so far:
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.

I could add to the above mentioned problems.
i got a new hd just few days back.
The wifi worked great. But now it doesnt.
I have disabled wifi, so can start it whenever i require.
I click on wifi button to enable it.
Then open opera, try any website.
it will open fine.
For instance say my email at gmail.com
Now after that if i try to open anysites or even continue with my mail, it shows error saying connection not available.
One of the workaround is to go back to toggele wifi off and switched it on.
Not sure if anyone faces a similar issue.

I's been about a week since my last post and I have already witnessed a couple of cycles of WiFi connecting perfectly and then not connecting at all.
No matter the settings I try after it decides not to connect, it won't. Even to nodes it had connected perfectly and fast jus minutes before.
I thought re-flashing might help but so far has proven ineffective. Once I thought some part of the non-volitile memory was causing the problem since after I cleared the memory I could connect for a while.
Any thoughts anyone?

Same problems here.
For the last hour I have been reading 10ths of threads here concerning WiFi problems.
My HD's WiFi worked fine on my home and outside for about 2 months. Now it doesn't. It reports connection, but no program can use the internet. At best, it seems to be able to exchange some Kbytes the for just a few seconds after a connection is established. Then nothing. Connected but unusable.
Tried everything Internet/My Work/My ISP, WAP enabled/disabled, soft/hard reset, everything.
When connected through ActiveSync everything works fine, all programs see internet.
Has anybody taken their HD to the service? Has any HTC service worldwide identified the problem as hardware and solved it by replacing something?

miskasp said:
Lately I have been reading many post related to Wifi problems in the HD. I had the same. Even I was very near my router I couldn't connect to the net and the signal was very weak.
So I entered my router configuration and I found a solution.
Before, for security options I had: WPA-PSK [TKIP] then I changed to WPA2-PSK [AES] (of course you also have to change your HD connection configuratoin), and now it works great¡¡¡¡
Now I have all the bars for the signal and I can connect very easily.
Hope it works for other people
Click to expand...
Click to collapse
I have just encountered a similar problem, but already used wpa/wpa2 with aes. Have tried a hard reset with no joy. My old HTC Touch has no probs connecting via wifi nor does my laptop so I would surmise that the prob is with the HD and not the router.
I am going to try flashing with the latest version of Duttys 6.1 rom and see what gives.
Edit: Tried flashing with new rom with no success. Take a look at this post.
http://forum.xda-developers.com/showpost.php?p=3769339&postcount=7
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.

Try to go into WiFi settings and move the power slider to max performance. I need to do it here to access my router. This happened also with my HTC TyTN II, with any recent radio firmware. The original WM 6.0 ROM and it's radio work fine in low power mode, but the new ones appear connected but are always at 1 Mbps and there's no traffic until you move the slider to performance mode.

You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
(sorry for my english)

Dubh Llas said:
There are a couple of files to download but i only used the second ie this one.
http://forum.xda-developers.com/showpost.php?p=1363759&postcount=2
Now no problems and can connect via wifi no probs, ip address assigned by dhcp.
Click to expand...
Click to collapse
Yeah, but what if I 'm not Orange-UK (let alone UK) ?
vcespon said:
Try to go into WiFi settings and move the power slider to max performance.
Click to expand...
Click to collapse
1st thing I did. Problem still there.
campotino said:
You go into WiFi settings and you configure manual IP and DNS so as router.
DNS is important.
Whit manual configuration, Wifi work always.
Click to expand...
Click to collapse
This is not a solution. I didn 't buy the device to be able to connect to my home WiFi only. What about public hotspots? Or hotels? Or whatever outside your home?

Related

wi fi connection problem

Hi,
My mini s seems to have a problem connecting to my home network. When i switch the wi fi on it searches but does not connect. I hard reset a coyuplke of day ago and switch on the wifi and it found my network then promted to enter key, which i did. The phone then connected no problem. No when i switch wifi on it doesnt connect. I go into network cards tab and look what networks are available and my network is there with available next to it but the options have all change (key be given out auto etc...) so i change them to the correct ones etc.. but still it doesnt connect? What i'm i doing wrong? I has worked in the past but not now. I have not installed and 3rd party software and my router is working fine (laptop downstairs works no problem off network).
any ideas
cheers
hi,
i just reseted my router and renamed my homenetwork and assigned a newwep key. started wifi on mini s and it connected straight away to the my newly named network. switch wifi off then on again and now it wont connect. it see's the network and says its available but wont connect. under the settings the network key has changed. it's defo a problem with the phone cus everything else works fine (laptop, psp). it's just not saving the network info???
and ideas???
cheers
think it could be because i've upgraded to o2 new rom??? Could somebody with the latest UK o2 rom please confirm that ther can connect to the networ?
cheers
This also happens to me with the latest O2 ROM.
What you have to do is to manually connect and perservere by going to Network Cards, tapping the network and then select Connect. It may take a few go's but it will connect eventually.
Report back how you get on.
You may want to set up your router to assign a fixed IP address to the Mini S's MAC address as well.
Sounds like the problem I've been having. I've also got an O2 rom and am having problems connecting to any wifi network, even though it worked fine the first time.
I've tried going to the network cards page and clicking connect, but it hasn't worked so far. talkingbollox - when you say 'eventually', how long are you talking?
I'll also try assigning a fixed ip address later, but my hopes aren't high.
when you say 'eventually', how long are you talking?
Click to expand...
Click to collapse
Sometimes 2 attempts, sometimes up to 20.
Persevere!
20! I probably tried about 10 times before I gave up. Surely this is a fault. You shouldn't have to waste so much time just to get a connection! :x
I tried MAC address filtering too but that didn't seem to work.
Do you think this is a O2 ROM problem or a hardware problem? If it's just O2, I think I might try a different ROM. Any suggestions which ROM to use?
My Mini S came already with the latest rom I think, and it works fine with my router (BT Voyager 2110)
Are you guys using the 802.11g reg edit?? Maybe thats why its not working, I actually did the hack before I ever turned on my wifi so I don't know if it worked without it. Try it My wizard connects with my router in G only 8)
Search the forum you will find loads of posts about it, and I think somebody has even made a cab file that does it for you, along with some speed tweeks that make your system faster.
It must have taken me in excess of 40 goes to connect last night.
Yes, I am using the g mode hack. My Voyager 2100 is set to broadcast in both b and g (i.e. mixed) mode.
I had the same problem... what I did was just entering the dns adress of my router.
So the ppc doesn't wait for the dhcp server to asign it .. it works great when surfing at home !!!

HTC WIFI Problem resolution..........

I have searched a lot on this forum and have not found any solution to the wifi problem on HTC diamond....I am sure there are experts in this forum who have worked around their way and I would request them to post their comments as to how they have got their WIFI talking on HTC Diamond...........
I am trying connecting to my home wireless network. It finds the network but unable to connect to it. Any help please? Has anyone managed to get it connected to any Wifi? I ahve already set the power management to "best performace...no succes.......
(My laptop and O2 stealth does get connected to the same network and it an open wifi connection)...........PLZ Help.....
There is no wifi problem on the Diamond. it works fine for on every ROM I have used.
It sounds like you haven't set the access key in your Diamond.
wi fi problem........
the_scotsman said:
There is no wifi problem on the Diamond. it works fine for on every ROM I have used.
It sounds like you haven't set the access key in your Diamond.
Click to expand...
Click to collapse
Would be kind enough to elaborate......Mine is open WIFI router, there is no need for any pass keys......my other phone O2 stealth perfectly connects while HTC diamond doesn't.........
Please do have a problem and that the reason there are so many view on this thread in just 30 minutes....
thanking you in advance for your help........
i've never known any problems, have u flashed a cooked ROM or changed the Radio?
if so, i would try going back to stock and see if it works then, if not, send it back as faulty.
I'm not aware of any 'known issue' with the WiFi on the Diamond either, certainly mine and my girlfriend's both work fine in this respect. If you've never successfully connected to any wireless network then you've got a hardware issue; send your phone back to be repaired and stop wasting time looking for a software solution would be my advice.
wifi,,,
Glad that a lot of users doesn't had problem with the wifi, but it's an iminent malfunction, and looks to be a hardware problems...
I had change my rom and radios a lot, and the issues are the same:
Opened the comm manager or the settings-connection-wifi, turn on the wifi, and it's turn off again...
In my case, often worked properly after soft reset, and i often connect with 3g or gprs, but...it's a suck!!!
Step by step......connecting to wifi....
Medulla said:
I'm not aware of any 'known issue' with the WiFi on the Diamond either, certainly mine and my girlfriend's both work fine in this respect. If you've never successfully connected to any wireless network then you've got a hardware issue; send your phone back to be repaired and stop wasting time looking for a software solution would be my advice.
Click to expand...
Click to collapse
Would you please step by step elaborate ....connecting to an open wifi network......will be really greatful........
if your diamond is not connecting to your router there is some posibilities. Are you at home or work, at work on the AP you can have security setings and MAC filtering. At home if you have not implement security and mac filtering you can be to far of your router, You must be between -60 and -80 Db max and at -80 it is easyer with a MIMO router, etc...
Got the same problem as you
this is how i fixed mine.
1) I download a radio rom thing and install it
2) restart the device and the wifi is working perfectly.
No problems at all!
Got the same problem as you
I download a radio rom and install it but still turn off again
HTC touch pro problem wifi
Hello,
I have NOT got connection to secured wifi net. I tried it at home and etc., when I try connect to open wifi, it is OK, but secure wep, wpa etc. is problem,
I reinstall my router at home, I unlocked my HTC and tried all avillable ROM from xda and a chanched different radio.
Now I have got official ROM from HTC - last from page support of HTC,
but problem is here.
I would like restore my ROM, but my pc update had failure and pls help me with this problem.
Try the following:
Change router channel
Try connecting to another router / network LAWFULLY!
Hard reset
Take it to the vendor of the phone

Can't connect to WiFi using Touch HD

Hi everyone.
First off, I know there are a million and one other threads.. believe me.. I have searched!
Basically my phone won't connect to my network. It was working fine earlier today. I've tried changing all the security settings in my router (turning off encryption for example). I've tried soft resetting and hard resetting the phone.
Nothing seems to be working. It finds the network fine, but it just says 'Connecting' then goes to 'Available' but it won't use the wifi connection.
Any ideas?
Thanks!
Have you tried connecting your device using a friends wifi router to see if this connect you
Nope. I forgot to add that I will try connecting to work's WiFi tomorrow!
Anything to try in the mean time?
Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know
miland said:
Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know
Click to expand...
Click to collapse
1) Can't see any settings under my router.
2) Tried disabling gnitro (Belkin router), no difference.
3) No difference
4) Already on that.
5) Turned off.
It's so odd. Works fine with an N95.
I don't think it's anything to do with my router because like I said it worked fine earlier on in the day then suddenly stopped. The router settings hadn't changed.
Edit: I've tried turning the router security off altogether also. I really don't feel it's an issue with my router.
Tested the phone at work. It works fine.. so I don't have a clue why it's not working at home? Surely the router can't be incompatible with the phone.. especially considering it worked at one point.
Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.
AltF4me said:
Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.
Click to expand...
Click to collapse
Maybe uve tried this already but could be the fact that your home internet access point is listed as Work rather than internet, used to have an issue with mine cause of that.
I also have this problem.
Reset did not help.
Listed as internet or work did not help in both cases.
Real weird!!
I've got the same problem, all of a sudden my hd won't connect to my router.
I can connect to open networks (wi-fi hotspots etc) so i know the wifi in the phone is working ok and my partners diamond can connect ok to my router, so the router is obviously ok.
Have reset the router as well and haven't changed any settings on the phone.
Don't understand!!!!
as other users point out within other threads, it seems that Blackstone has a problem connecting to wifi networks when WPA Authentification is enabled
try to disable it. it worked for me and soem other guys
good luck!
I could connect to my router fine using my laptop.. but I still had to reset my router to the factory settings before it worked again on my Touch HD.. then I could enable WPA and everything back again. So try that!
i thought i had a similiar problem, mine wouldnt connect to wifi, kept switching itself off. figured this is normal when its connected to usb. unplug usb and it turns back on!
I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.
Hi
I used to have problem using any secure wireless connection. Then I realized that you need a personal certificate to use secure wireless networks. It uses certificate to encrypt connection between access point. I have access to a windows certificate server so I created a personal certificate with private key and import it to my mobile. Now I can login to any secure wireless network.
A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know
Fallen Spartan said:
A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know
Click to expand...
Click to collapse
That solution doesn't seem to work for this problem.
Resetting the router does seem to work.
I don't get why resetting the router works.... other devices can still connect no problems before resetting, so it only seems to be aproblem with the hd.
It also sux when you are using a public router with this problem that you can't reset.
Connecting to Belkin router
Guys, I had the same problem as well. HTC touch HD used to connect to the router fine but after installing an update/upgrade it would pick the signal from the router but would not connect. (I was using WEP authentication at this time)
SOLUTION:
Go to belkin router configuration on the web.
Under security change the Securtiy Mode to WPA/WPA2-Personal(PSK)
Change authentication to WPA-PSK
Select Encryption to TKIP and enter your password.
GO to your HTC touch HD's WiFi setting and turn Wifi ON. Select your home network SSID and edit it using the information you used on the router i.e. WPA-PSK ; TKIP, enter your key/password and click next, next and finish.
Worked for me....hope it helps.
WIFI not connecting
That truly is extremly nasty.
I have the same issue - wifi found, correct password (WEP, WPA all settings) but no successful connection.
Took an old HTC 3xxx - runs immediately.
I can not reset the router - there are too many users, they will kill me then.
So I installed an Access point (Sparklan WX 7800A) to play with.
Notebooks (HP, MSI and ASUS) have successful internet access, also the old HTC 3xxx.
But still the HTC HD does not connect.
Tried "WIFI Monster" - shows the wifi, but does not connect.
(But it deletes all wifi entries easily - so you can set them up new)
Tried with NO security/password: same issue.
WEP, WPA (all kinds): no connection
There must be something to be changed in the registry - but I have no idea what & where.
Or is the wifi that useless ?????
Maybe someone can help
Ciao
Mike
I had the same problem. But the problem stopped when i connect my htc HD to my laptop and used activesync to connect to internet. After i disconnected it, open wifi and... works ok!!

Wifi disconnection

Hello all,
I've been searching trough this forum without finding the answer,
I've just bought a HD2 Leo and when I connect this little jewel to my wifi network, it works well for a few seconds (minutes sometimes) and then disconnect automatically.
It also create a conflict with my computers in the network..
I've changed the IP address for my computers, for my HTC, it doesn't change anything.
My removed the security (WEP) of the network just in case, it doesn't change anything.
I've allocated the DNS address of my Internet connection but doesn't change either.
(Yes, i've turn the mode to "best performance" )
Does somebody have the solution, it's really annoying having this HTC to surf on the net and not possible to surf more than 30 sec.
Many thanks for your help
What do you mean it creates a conflict? A conflict like 2 systems having the same ip-address?
Are you using DHCP or static ip's?
In my experience, the hd2 always gets 192.168.1.147. So make sure none of your pc's take that ip.
Hi,
I tought it was that, a conflict between 2 devices having the same IP address, that's why I allocated an IP address for every device (computer, HTC,...).
When I talk about a conflict, I say it disconnect the internet connection to my PC as well.
I'm using DHCP (no static IP).
do you have something ?
try updating the radio rom if you just bought the phone otherwise maybe you need to exchange.
I've changed it to Leo_RADIO_2.07.50.27_2 is it the latest ?
anyone another idea ?
it's really anoying, I cannot use skype or another voip call because it's running 1 min maximum, no youtube,...
I have the same problem since i have installed the rom 1.66 NL
same problem here. Only time I didn't have this issue (or at least did not notice it ) was when I was still running the original Dutch 2.04 stock rom.
I've tried all Energy roms and used wifimonster. I have good to excellent signal upon connection and then, after a few seconds the complete signal falls away.
Returns a few seconds later and I regain good to excellent connection.
I repositioned my wifi router to a more open place, thinking the issue was related to that but it doesn't matter.
I tried the Wifi N setting, having a Linksys/cisco WRT610N router but it makes no difference either.
Suggestions well appreciated!
DicE
up,
it seems that I'm not the only one,
(maybe a stupid question, are you all from Belgium ? because I can see that DicEvsTytnII have proximus).
any help ?

Wi-Fi can't connect

Just load Energy 23569 ROM onto my Touch HD Touch and everything seems ok except Wi-Fi .. i can't connect to my home Wi-Fi after keying in the authentication passcode .. it just keep showing Red icon of WiFi ... i'm not too sure if there something to do with the Advanced Config settings ...
I have the same issue.
How is this solved ??
Thanks
Ciao
Mike
i have problem with wifi too.phone cant see wifi network even whan i stand right next to router.one time phone found network, but only poor signal and i wasnt be able to connect. wifi goes well on another mobiles like SE X10 and samsung JET. i changed several roms but problem stays.. i dont know what to do..thx
Htc hd wifi problems
I just guess it´s some kind of incompatibility with certain WIFI APs.
I tried several other now:
Netgear 834 - complete catastroph
T-KOM 500WV - runs immediately
So I think it´s the best to change the router.
The device:
Speedport 500V is at least the one that does the job in my network.
Fritz (2 types I don´t know exactly but little older though), Netgear (834), Sparklan - these did NOT WORK
Speedport W500V- just basic setting (WEP 128Bit, ASCII) immediatlety connected to the HTC. Tested with WFI-MONSTER.
I think I´ll get a hold of some of these, they are pretty cheap (20 €) here now.
Hope it helped a little
Ciao
Mike
Hi Guys,
I had the same problem the entire week last week. I tried upgrading the radio, downgrading the radio, several different roms, until I finally realized what the cause was.
Wifi would work right after the first hard reset after flashing a new rom or radio, but I noticed that it wouldn't connect to any of my wifi routers after installing all my apps and restoring configurations.
I noticed that after enabling "WPA authentication" on Advanced Configuration, wifi would stop working. Leaving it disabled would let it work normally. I don't understand why, but there you go. I haven't had a problem with any router since.
Hope this helps.

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