Database Users

Wifi looses WEP key

Hi. This happened to me twice on my Dopod 900 so I'm guessing something is wrong here. I have a 128bit WEP enabled home WiFi network. The Dopod works well on this network but I was asked on two occasions to enter the WEP key again. I enter it and it works for a few days and then all of a sudden it is asked of me again... Anyone else seen this behavior? Any ways to avoid it? Thanks

You're not the only one.
The Universal loses my access points (completely disappears from the list) and wants to re-pair my Bluetooth devices (GPS and headset) (sometimes they are listed, sometimes they disappear from the list, too) every so often. I'm surprised no one else has talked about this either.

I've seen it also. If your universal seems unusually slow to connect ot the access point, you better have to stop it, or it will loose your access poitn info. After a soft reset, everything goes back to normal.
This behaviour is appening rarely though, and is not a major bug to me, as it only appens once every 100 connections. It can also depend on your access point.

I connect my o2 Exec with my own and four different customer's ADSL-router/gateway/WiFi devices and have not experienced this, even when a couple of weeks elapse between my site visits. I normally configure full WPA-PSK/TKIP encryption, MAC address restrictions and use DHCP allocated addresses. A VPN is then used to connect from the wireless side through another firewall to the internal network.
Is there any correlation between the WiFi routers that have given you all problems. I use various ZyXEL models.

Getting really strange... All of a sudden, I'm getting prompted for my Exchange password that I connect to 4Smartphone.net... It seemed to have forgotten the password?
WTF?!?

lose wep
same for me
So it is not only my ****ty non -updated sfr rom ;-)

Are you getting a NO GSM message on your boot screen and/or is your IMEI missing from the Device Information applet?
I'm trying to see if the two issues are related.
I got the NO GSM message, and from that point forward, I lost the pairing of my Bluetooth devices and the wireless access points.
My theory: Any passwords or authentications are encrypted using the IMEI of the phone portion. When the IMEI is not present (shows a blank under Device Information) due to the NO GSM issue, the Windows Mobile OS instantly wipes out those "invalid" passwords or authentications or simply invalidates them, causing you to reauthenticate the device to other devices.

BeyondtheTech said:
Are you getting a NO GSM message on your boot screen and/or is your IMEI missing from the Device Information applet?
I'm trying to see if the two issues are related.
I got the NO GSM message, and from that point forward, I lost the pairing of my Bluetooth devices and the wireless access points.
My theory: Any passwords or authentications are encrypted using the IMEI of the phone portion. When the IMEI is not present (shows a blank under Device Information) due to the NO GSM issue, the Windows Mobile OS instantly wipes out those "invalid" passwords or authentications or simply invalidates them, causing you to reauthenticate the device to other devices.
Click to expand...
Click to collapse
I don't know if it is relevant, but in the last 10 days I've come up with the PHONE OFF display without any reason. When this happens the phonepad appears out of nowhere, instead of my carrier's logo, it says Phone Off and the 9000 freezes.
Only soft reset solves the problem No I didn't have any problems YET with the WEP keys in my wifi connections...
Should I be worried though??? :roll:

I'm not getting a NO GSM message on my boot screen or my IMEI is missing not from the Device Information applet. Sorry for not being able to confirm your hunch. The only times this happened to me was when I was at an extreme edge of the WiFi coverage and signal was very low. I was flipping in & out of it and eventually the WEP key prompt popped up. Very strange. Moral of the story for the time being for me, stay near that AP... Oh by the way, its a Netgear for what its worth.

Save and Restore Wifi Settings
My understanding is if there is any problem connecting to Wifi, WM6 deletes the Wifi settings for that access point. I think my friends have come up with a quick solution to this problem. Wifi Hero is a little application you can get for $2 that saves and restores your wifi settings using standard Windows Mobile APIs. Search for "Wifi Hero" and you should find it or the direct link is http://www.wireless-apps.net/desc.php?d=d1&id=246823
The coders work for Implicit Software (www.ImplicitSoftware.com) if anyone is interested in a site licence for this tool you can contact them through their web page.

Have you guys tried going to start>settings>connections>wifi>power> and putting it at "best performance." I've heard of similar (also experienced) issues when the bar was at best battery.

WIFI and GPRS not working

I'm really racking my brain on this one. I would greatly appreciate any ideas, as I've long run out of them.
---Intro---
I have a one week old Wizard (Cingular 8125 variant). It has one of the latest roms with AKU2 on it. Using Registry Wizard, I selected the option to add wireless G compatibility at some point in time. Wireless initially worked after setting my phone and router up per a tutorial on a popular Axim users forum. A day or two later I went to use WIFI and I get nothing. GPRS/EDGE initially worked also, but at the same time it stopped working. I've spent countless hours since trying everything I possibly can to get WIFI to work.
---The problem---
I am not able to connect to the wireless router. My Wizard sits on "connecting" forever then maybe 5 mins later it says unable to obtain an IP address. When I look at the status, it says 0.0.0.0 for the IP address the whole time it says connecting. Since the problem started, I have yet to actually connect using any settings. The first day I configured the wireless it worked perfectly, with WAP encryption and all.
---Some of what I have tried---
On my US Robotics wireless router I've turned mac filtering and all security settings off, making an open network. I removed the WAP setting for the connection on the Wizard as well. I've tried all the suggestions I can find on any WM 5 and 2003se related forums to no avail. I've tried all the various combinations of limiting to B/G only or mixed, using work/internet settings, and deleting WIFI connections and creating new ones. I don't have a proxy setting in any of my connections. The whole time my battery usage is set to the highest (performance) setting and I'm right next to the wireless router. I've tried turning off all proprietary speed enhancement options. I even installed a program (Pocket DHCP) recommended by Axim PPC users to figure out why I'm not receiving an IP. Since I'm not really a DHCP wiz, I can't tell from the results what is causing this.
I'd be greatful if anyone can help me with figuring this one out. Thanks in advance!

maybe a dumb question, but...the wireless part of the router is working fine? did u tryed with a laptop or pc?
did u tried a hard reset?

That's actually a great question. I did connect fine the first day I configured the wireless and made no changes from then until it stopped working, so I'm just assuming that the router is working properly. Unfortunately I don't have access to any other wireless device/laptop to test it with.
I'm getting ready to do a hard reset right now. I was really wanting to avoid this but I think I have no other option. Hopefully this will fix whatever setting was messed up. I have a slight hunch that the registry change for allowing G access was the cause of the problems.

maybe i missed this in the original post, but have you tried making your device use static ip's on the lan instead of dhcp?

Shogunmark:
I didn't try static IP's for two reasons. 1. Firstly I couldn't figure out how to set this up. 2. I don't want to have to fiddle with removing the static IP when I'm away from home trying to use a different wifi hotspot. I would like it to be seamless and just connect when I turn wifi on near any unsecured network (other than the usual pressing OK to connect).
STATUS UPDATE:
I did a hard reset and directly after this I tried to connect to my open network. Amazingly GPRS/EDGE now works, but WIFI still does not. Then I did a factory reset on my USR router then changed the settings back to how it was just set before. Now, I'm connecting. This doesn't make any sense since the settings are the same now but it's working, maybe theres a glitch with the router that this fixed. This small progress seams like a miracle.
Now that I can connect to WI-FI, I have a new problem. When I try to load pages in internet explorer, it says page not found or whatever the standard error message is. I'm so close I can smell it. There must be some setting that needs to be changed on my Wizard.

SUCCESS
I report that I am now absolutely delighted with network connection on my Wizard. After hard reseting the phone and the router, now I can connect to both WIFI and GPRS. Not only that... but also PIE will choose WIFI if I'm connected to a wireless router, otherwise it will default to GPRS/EDGE without any interaction from me. This stuff is really awesome when it works. It is difficult to setup correctly though.

somehow wifi routers r not 100% reliable, every now and then i need to reset my linksys or i cant get ip as in your case...but with a normal reset is enough in my case...

That's good to know. Maybe I didn't even need to hard reset my Wizard, just the router. Now I know to start with the router because it's much easier to reconfigure. This is the first time that I've implemented WIFI on my own network. What happens if a public WIFI spot won't give you an IP anymore? Surely you just can't go and reset it. Granted it's not nearly as old as Ethernet, WIFI has been out for long enough that you think they would have these major kinks worked out.

Nicnatros said:
... but also PIE will choose WIFI if I'm connected to a wireless router, otherwise it will default to GPRS/EDGE without any interaction from me.
Click to expand...
Click to collapse
How did you manage this? I have been struggling for ages to set things up this way. Can you post your settings from settings>connections>connections>advanced>select networks. Also settings>connections>network cards.
I would like to be able to just turn on wlan from comm manager and use wifi to surf and connect to my wireless lan, but if no wifi available to default to my T-mobile gprs connection for surfing. Currently having to manually change the settings "Programs that automatically connect to the Internet should connect using" My Work Network or Tmobile gprs each time I want to use either.
What I want is the option
if wifi available
use wifi
else use gprs

Well my friends and I were like sitting around drinking foo-foo drinks and I just like stumbled upon the answer. Just kidding, it's fun to play the role of your avatar, especially mine.
Settings, Connections tab, Network Cards, Network Adapters tab: My network card connects to Internet
Settings, Connections tab, Connections, Advanced tab, Select Networks: Set first one to My work network. Set second one to MediaNet (or your gprs/edge/etc connection profile).
Now with those set, edit the My Work Network profile and make sure that under the proxy tab check connects to the internet option, uncheck the proxy option. Now edit your MediaNet (or other carrier data plan) and make sure that this contains all options for your carrier like proxy, modem, etc. If you are a Cingular user, go here to verify all settings for medianet. (Note that you will ignore the beginning couple steps when they say to place medianet first in the "select networks" settings. Start after step 6. Also they used the CingularGPRS connection profile instead of the MediaNet one) http://www.pocketpcaddict.com/forum...ular-8125-windows-mobile-5-phone-edition.html
When you connect to your WIFI router first and it asks you if it's work or internet, always select internet. If you are not sure what it's set at, go out of range or unplug your router. Go into network cards and find your router SID, click and hold on it and select remove. Then when you try to connect to your WIFI again it will prompt you for this, make sure you use internet setting.
Now if you have done everything correctly, Internet Explorer will use WIFI when it's turned on and you get a connection. All other times it will default to GPRS/EDGE. I can go from one to the other back and forth without changing any settings, only enabling and disabling WIFI in the comm manager.

Trashman said:
somehow wifi routers r not 100% reliable, every now and then i need to reset my linksys or i cant get ip as in your case...but with a normal reset is enough in my case...
Click to expand...
Click to collapse
Linksys WRT54Gx? if yes look into dd-wrt . stable and has a lot of features . other hardware is supported as well just check on their webby.

yaboc said:
Linksys WRT54Gx? if yes look into dd-wrt . stable and has a lot of features . other hardware is supported as well just check on their webby.
Click to expand...
Click to collapse
I have read many many many posts about people having issues with the wizard and that exact router... I personally would stay away from linksys.. i work in a field that deal with 3rd party routers and such, anytime an end user has a linksys i can usually prove 90% of the time that its the culprit (80% of the time powercycling it does the trick)

Nicnatros said:
Go into network cards and find your router SID, click and hold on it and select remove. Then when you try to connect to your WIFI again it will prompt you for this, make sure you use internet setting.
Now if you have done everything correctly, Internet Explorer will use WIFI when it's turned on and you get a connection. All other times it will default to GPRS/EDGE. I can go from one to the other back and forth without changing any settings, only enabling and disabling WIFI in the comm manager.
Click to expand...
Click to collapse
This seemed to do the trick for me.
I am sure that I had tried all possible combinations previously but what the hell, it is working exactly how I want now.
Thank you

wifi settings problem

I have recently experienced a stranfe problem with one of my wifi connections. I am using this connection to browse internet, and suddenly I lose connection and geta notice that the network key is incorrect. Upon checking I discover that the network key is cleared from the settings and the authentication type has been changed to open. This has occurred twice now, with no apparent changes anywhere else on the device. My laptops continue to access with no problem. My other wifi connections are not affected as of yet, although I rarely use this device on other wifi networks. soft reset does not resolve, I have to reenter authentication method and network key.
additional info linksys router.
using wpa-psk,tkip protocals.
Rom in signature.
Any thoughts? Has anyone else ever seen this? It seems like some process is actualy changing my settings for this network.

Has nobody else ever seen this? It seems to be occurng more frequently now. Now it just loses the network key. Any thoughts?

Can't connect to WiFi using Touch HD

Hi everyone.
First off, I know there are a million and one other threads.. believe me.. I have searched!
Basically my phone won't connect to my network. It was working fine earlier today. I've tried changing all the security settings in my router (turning off encryption for example). I've tried soft resetting and hard resetting the phone.
Nothing seems to be working. It finds the network fine, but it just says 'Connecting' then goes to 'Available' but it won't use the wifi connection.
Any ideas?
Thanks!

Have you tried connecting your device using a friends wifi router to see if this connect you

Nope. I forgot to add that I will try connecting to work's WiFi tomorrow!
Anything to try in the mean time?

Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know

miland said:
Try these:
1) disable frame bursting
2) disable big packets and other methods of wifi speeding
3) force 11b
4) use WPA-PSK TKIP only
5) check if you have MAC or other access filtering
than let us know
Click to expand...
Click to collapse
1) Can't see any settings under my router.
2) Tried disabling gnitro (Belkin router), no difference.
3) No difference
4) Already on that.
5) Turned off.
It's so odd. Works fine with an N95.
I don't think it's anything to do with my router because like I said it worked fine earlier on in the day then suddenly stopped. The router settings hadn't changed.
Edit: I've tried turning the router security off altogether also. I really don't feel it's an issue with my router.

Tested the phone at work. It works fine.. so I don't have a clue why it's not working at home? Surely the router can't be incompatible with the phone.. especially considering it worked at one point.

Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.

AltF4me said:
Very weird! I got fed up with my router so decided to restore the factory defaults and start from scratch.. worked straight away! So I restored the settings back to exactly how they were before (using a backup file I made).. and it worked!
Just posting incase it happens to anyone else anyway.
Click to expand...
Click to collapse
Maybe uve tried this already but could be the fact that your home internet access point is listed as Work rather than internet, used to have an issue with mine cause of that.

I also have this problem.
Reset did not help.
Listed as internet or work did not help in both cases.
Real weird!!

I've got the same problem, all of a sudden my hd won't connect to my router.
I can connect to open networks (wi-fi hotspots etc) so i know the wifi in the phone is working ok and my partners diamond can connect ok to my router, so the router is obviously ok.
Have reset the router as well and haven't changed any settings on the phone.
Don't understand!!!!

as other users point out within other threads, it seems that Blackstone has a problem connecting to wifi networks when WPA Authentification is enabled
try to disable it. it worked for me and soem other guys
good luck!

I could connect to my router fine using my laptop.. but I still had to reset my router to the factory settings before it worked again on my Touch HD.. then I could enable WPA and everything back again. So try that!

i thought i had a similiar problem, mine wouldnt connect to wifi, kept switching itself off. figured this is normal when its connected to usb. unplug usb and it turns back on!

I own an HTC Touch HD since January and have a similar problem, only it surfaced last week. Before I had only used the WiFi connectivity briefly. The problems started after I installed an AP on my house expressively for the new PDA. The node is fully open and set to B/G/N protocols.
After a couple days of medium (couple hours per day) use the WiFi connection suddenly quit, the device would try to connect (the top bar showing the WiFi connection animation continuously) and after a few moments gave up with a dialog box stating the current network settings were wrong (even thou they worked fine a few hours earlier).
I tried several hot and cold resets, but only solved the problem after flashing a new ROM; even then the same symptoms reappeared after a couple of days of regular use. Again no re-setting would cure the problem, and now not even flashing the ROM again would work. Nonetheless, some hours latter the WiFi would connect perfectly with the same nodes it refused to before, and in very short time.
I have witnessed this cycle twice and have yet not been able to find a trigger for it, but will keep my eyes open for any tell tale signs, and post any findings here.

Hi
I used to have problem using any secure wireless connection. Then I realized that you need a personal certificate to use secure wireless networks. It uses certificate to encrypt connection between access point. I have access to a windows certificate server so I created a personal certificate with private key and import it to my mobile. Now I can login to any secure wireless network.

A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know

Fallen Spartan said:
A solution has been posted for data connection problems. Can be found here
This may help, may not. Let me know
Click to expand...
Click to collapse
That solution doesn't seem to work for this problem.
Resetting the router does seem to work.
I don't get why resetting the router works.... other devices can still connect no problems before resetting, so it only seems to be aproblem with the hd.
It also sux when you are using a public router with this problem that you can't reset.

Connecting to Belkin router
Guys, I had the same problem as well. HTC touch HD used to connect to the router fine but after installing an update/upgrade it would pick the signal from the router but would not connect. (I was using WEP authentication at this time)
SOLUTION:
Go to belkin router configuration on the web.
Under security change the Securtiy Mode to WPA/WPA2-Personal(PSK)
Change authentication to WPA-PSK
Select Encryption to TKIP and enter your password.
GO to your HTC touch HD's WiFi setting and turn Wifi ON. Select your home network SSID and edit it using the information you used on the router i.e. WPA-PSK ; TKIP, enter your key/password and click next, next and finish.
Worked for me....hope it helps.

WIFI not connecting
That truly is extremly nasty.
I have the same issue - wifi found, correct password (WEP, WPA all settings) but no successful connection.
Took an old HTC 3xxx - runs immediately.
I can not reset the router - there are too many users, they will kill me then.
So I installed an Access point (Sparklan WX 7800A) to play with.
Notebooks (HP, MSI and ASUS) have successful internet access, also the old HTC 3xxx.
But still the HTC HD does not connect.
Tried "WIFI Monster" - shows the wifi, but does not connect.
(But it deletes all wifi entries easily - so you can set them up new)
Tried with NO security/password: same issue.
WEP, WPA (all kinds): no connection
There must be something to be changed in the registry - but I have no idea what & where.
Or is the wifi that useless ?????
Maybe someone can help
Ciao
Mike

I had the same problem. But the problem stopped when i connect my htc HD to my laptop and used activesync to connect to internet. After i disconnected it, open wifi and... works ok!!

Wi-Fi connectivity issues

I am experiencing a couple of annoying issues with my new HTC HD2. Most of which seems to have coincided with my old O2 number being ported over to T-Mobile. Prior to this I had a temporary number and all settings seemed to work ok (although frankly I cannot recall to be sure). Once the number was ported everything went a bit mental, I could not connect to any internet app via Wi-Fi and various searches boiled this down to an erroneous proxy server setting which once removed resolved my problem. I also had an email issue which I partially resolved by deleting my account and setting it up again from scratch. The two issues I am now left with are a bit odd.
When connected via Wi-Fi neither ie6 nor email will connect - it seems to be that neither of these applications will fallback to wi-fi if there is no mobile coverage/connectivity. To clarify, I have deliberately turned my phone radio off to test it purely with wi-fi - with both apps I get the "cannot connect" message where it prompts me to check that mobile service is available and I am not in flight mode etc. So clearly it is not willing to use wi-fi even though it is connected and I can use Opera with no issues - this does not seem to impact any other application. I wonder if there is a registry issue that is stopping them from using wifi.
I can get round this temporarily if I go into settings>all settings>connections>connections>advanced>select networks and then change "programs that automatically connect to the Internet should connect using:" from "T-mobile Internet" to "My Work Network" however this only reverses the issue i.e. they then work with wi-fi but not on mobile internet (with the added issue that all other internet apps will no longer working on mobile internet) - so this is hardly a satisfactory resolution.
I have had a bash with various other settings but nothing seems to work - has anyone else experienced this issue?

is the option "the internet"available? that would make the app use whatever connection is available to the phone.
as far as the number being ported starting this I'd be tempted to backup and hard reset.let the phone pick up the sim with the new settings from fresh.

Thanks for the prompt response. I have checked other options and whilst there are others none of them are configured. The fact that other applications happily work under either wifi or mobile internet would seem to imply it is just these applications that are being a bit obtuse rather than any of the connectivity settings.
I guess I may have to hard reset - although I am not convinced that the SIM would govern connectivity settings of microsoft applications.

Just noticed QuickGPS does the same thing i.e. will only connect through mobile internet - it complains it cannot connect if I try through wi-fi only.

bl**dy hell - Google Maps does not work now either!!!!!!!!!

lol, one problem breeding others, it's a "feature" hehe.

Ok i'll shut up now.............did a hard reset and all seems good for the moment at least. Frankly I clearly should have bowed to your better judgement LOL

sometimes its the best first thing to try. once you have done a few they only take 20 30 minutes, you can spend hours with network problems.