Database Users

MDA Compact II won't hard reset, OS not functioning...

OK, so I have a Compact II with UK TMob ROM 1.12 (I think), I have not really done anything to it except install a few 3rd party programs from Handango.
I installed MY|Messages and the program did not show up in the programs menu, so I did a soft reset. When it booted up I got a strange screen that read something like:
Windows Sync:
18:07
And part of the OS loaded behind this. Pressing buttons or tapping the screen does nothing. I did another reset, it booted and then only half the OS loads, none of the today screen custom programs loaded. Still can't use any of the keys and the touch sceen is non responsive.
I tried a hard reset (power + reset button), and the phone just boots as normal, it does not go back to factory settings.
Any ideas about what I can do with my new brick? Soap dish?

monkeynotes said:
OK, so I have a Compact II with UK TMob ROM 1.12 (I think), I have not really done anything to it except install a few 3rd party programs from Handango.
I installed MY|Messages and the program did not show up in the programs menu, so I did a soft reset. When it booted up I got a strange screen that read something like:
Windows Sync:
18:07
And part of the OS loaded behind this. Pressing buttons or tapping the screen does nothing. I did another reset, it booted and then only half the OS loads, none of the today screen custom programs loaded. Still can't use any of the keys and the touch sceen is non responsive.
I tried a hard reset (power + reset button), and the phone just boots as normal, it does not go back to factory settings.
Any ideas about what I can do with my new brick? Soap dish?
Click to expand...
Click to collapse
If activesync works, try uninstalling the program that way. Also, will the phone go into bootloader mode?

Activesync can't connect, I can get it into bootloader mode but I don't really understand what to do from there, I am currently search/reading about this now. Perhaps you could explain how I should proceed from here? I should point out that when I am in bootloader mode my PC gives me the "ding dong" USB connection sound but I can't see where the device shows up.

monkeynotes said:
I tried a hard reset (power + reset button), and the phone just boots as normal, it does not go back to factory settings.
Click to expand...
Click to collapse
Hard Reset on the MDA Compact II (and I assume on all WM5 devices) is:
Hold down the camera and voice notes buttons (on the MDA Compact II it's the two buttons on the left of the phone) and then use the stylus to reset whilst holding the two buttons down. Release the reset, with the buttons held down for a count of four/five and the screen will display something about pressing "Send" to format the phone.
Press the Send button (the green phone) and all will be well ;-)
The hard reset is a bit of a bugger but once you've managed it, it's dead easy.

brykins said:
Hard Reset on the MDA Compact II (and I assume on all WM5 devices) is:
Hold down the camera and voice notes buttons (on the MDA Compact II it's the two buttons on the left of the phone) and then use the stylus to reset whilst holding the two buttons down. Release the reset, with the buttons held down for a count of four/five and the screen will display something about pressing "Send" to format the phone.
Press the Send button (the green phone) and all will be well ;-)
The hard reset is a bit of a bugger but once you've managed it, it's dead easy.
Click to expand...
Click to collapse
Thank you so much, it worked!! Even in the instruction manual supplied by TMo it said to do it the way of the old MDA Compact (power+reset). I don't know how or where you learnt about this new reset but I am glad you came along and shared your knowledge. Thank you, thank you.

monkeynotes said:
Even in the instruction manual supplied by TMo it said to do it the way of the old MDA Compact (power+reset). I don't know how or where you learnt about this new reset...
Click to expand...
Click to collapse
I had a Wizard for a couple of days and the manual of that one said to hold the camera and voice notes buttons so I thought it might work with the MDAcII.
Glad it worked out for you.

Overclocking OMAP Plus Problem.

Hi, anyone know how I can reset the OMAP plus and omap.exe to run back to default I set it at 276 and now it's just loading into the window mobile screen and freezes. How to I set to factory setting or a way to get to Omap plus to reset it lower? Thank you for your time and attention.

...offcourse you didn't made it autostartup at too high frequency, did yàh? Just soft reset, search for omap.exe in windows and change...

i guess he did...and there lies the problem...i think your only solution is a hard reset.....
nextime, load spb Pocket plus software first....it has a "safe Mode" startup if the device has worked for less than a minute....
i.e. if you put a too big number, and the device freezes at startup, at the next restart it will ask you if you want to boot into safe mode...and therefore not load the omap.exe...

I stupidly did the same thing. Can you explain or link me a tutorial on how to hard reset?
I plug my usb into my pc and i get the orange light.
When I try to power on the phone it just loops.
It gets to the wm5 screen then reboots.
Please help!

nvm i figured it out....
Here is the little tutorial I found incase anyone else needs it:
"How to hard-reset your HTC Wizard
Published Tuesday, December 27, 2005 4:47 PM
I had to hard-reset (not the first time) my Qtek 9100 today (I was futzing with system stuff and I zigged when I should have zagged), so I thought I would blog about it for those searching for an option other than 'Clear Storage'.
Option 1:
Start > Settings > Clear Storage (then enter in the number it requests and tap 'YES')
Option 2:
Hold down the Comm Manager button(top left) and Voice Command button(top right) buttons while performing a soft-reset (depress the reset button using the stylus); after you depress the soft-reset button, [contintue to hold the two side buttons] hold down the navigation pad for ~4 seconds until you are prompted on screen [you can release the side buttons now]. Press the Send (Talk) button (i.e. the left telephony button) - or whichever button your system prompts you for.
FWIW, I have seen unsubstantiated claims that Option 2 is a 'more thorough' hard-reset than Option 1...
-Nino"
2f$

Serious (?) problem...need some help please. O2 XDA Mini S

Hi, I'v got O2 XDA Mini S and a "little" problem with it. I'v just installed Phone Profiles [Second Edition] 8.0 and it crashed my phone. After installation (on my memory card), I could not see it on my today screen...so I'v tried to configure it in today screen configuration - but I could not get there - the configuration we're not accessible (it crashed). So after that, soft reset. And the real problem began. After the boot screen and "windows mobile welcome screen" the mobile just freezes. Active sync on my PC connects to it just for a second, then disconnects. The Phone Profiles [Second Edition] 8.0 is installed on my memory card, so I'v removed the memory card - the same problem. It was annoying - so hard reset....does not help. I have Wisbar Advance 2 as well, which is starting first and I can see only the welcome screen of it (sometimes it loads and I can see the whole skin). Sometimes (after reboot) I can see the menu, today screen etc. but the phone freezes. I think that the Phone Profiles [Second Edition] 8.0 is freezing the phone after his process starts. Is there anything like "safe mode" start or something like that, which could help me to remove this soft ? Or any other way to normally start the phone ? Any ideas ? Many thanks for help.

It should start after hard reset - phone profiles, wisbar advance will not load after a proper hard reset - the phone will be back to factory condition.
Did you do proper hard reset? After that it sounds like phone profiles should be installed to device memory not storage card. Most today plugins only work properly on device memory.

I'v done the hard reset (I think it was done properly - comm manager and voice command button pressed in the same time and then reset button). But after I'v pressed these buttons, nothing specially happend....the phone was still off. So I'v turned it on....and there were no changes with the software - still the same. Maybe I'm doing the hard reset wrong ?

leez said:
I'v done the hard reset (I think it was done properly - comm manager and voice command button pressed in the same time and then reset button). But after I'v pressed these buttons, nothing specially happend....the phone was still off. So I'v turned it on....and there were no changes with the software - still the same. Maybe I'm doing the hard reset wrong ?
Click to expand...
Click to collapse
Yep sounds like hard reset is not done. Press these 2 buttons but keep them pressed and dont let go - then press reset with the tip of the stylus and then text should come on the screen with black background. Press green (call) button and hard reset will commence.
Or you can first turn device off - then press the 2 buttons and keep them held and press power on to reach the same screen.

Ok, I'v done it. Many, many thanks for help. The phone manual is wrong (!). . Anyway Phone Profiles [Second Edition] 8.0....WTF is that ? This program just crashed my phone and I need to reinstall all the soft. Wrrr. And I just wanted a profile manager . Thanks again for help ! :mrgreen:

Good, I am glad - try the one I use - its free http://www.winmobileapps.com/device/pocketpc/plt/plt_download.aspx

Nice one, got it. Thanks.

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working

axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

Stupid Problem with P3452

Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks

Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards

Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.

Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.

Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.

ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please

Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.

If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.

captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.

thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.

Glad I could help, enjoy your device

Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop