Database Users

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris

Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.

i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working

axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

stucked on 2nd splash screen

hi guys, this might seem to be posted a lot of times but i havent found anyone who experienced the same problem as me. ive flashed a custom rom (not found in xda dev) and the phone went well for 3 weeks to a month.however, today(lunchtime) i had a problem i soft reset my device and i was stuck at the 2nd splashed screen. i dont think my hermes is bricked because i can do anything a normal hermes do before. (pda function, calls, sms) really no problem at all until today. ive done what the wiki said like
Problem 2: stuck on windows mobile screen
Try to soft reset with stylus and wait 5 minutes on the windows mobile screen to see if OS boots
If all you get is same windows mobile screen, remove the battery for some time (about 20 min should be enough) and put it again.
Again, if all you get is same windows mobile screen do a hard reset.
If doesn't solve the problem do a hard reset, but do not press spacebar to reboot after. Instead, do a soft reset with stylus when the device asks you to press spacebar.
Check if you might have the NO GSM Problem
well i cant go pass the 2nd splash screen so what i did was hard reset it. and problems gone. my concern is ive lost a lot of documents because of what happened. so i just wanna ask you guys what could be the problem and the solution to prevent this from happening again.
much respect to all here!
TIA

What do you do just before the problem occur?

best thing to do is hard reset you phone this will reinstall you OS and resolve the problem. You need to old the 2 top soft key and press the reset but with your stylus. This will then bring then take u into the hard reset mode. follow the prompts on ur screen by using your keyboard .
This will work as i have experienced the same problem
kind regards
Ash

Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.

hi guys
Did u happen to
a) disable the bottom tray
or
b) set PIE cache to storage card?
Both tend to cause this, tho not in every case.
ive done both of this in my ppc. hehehe
@sir mikechannon
yeah that was my badd. havent done bckup and all. hehehe
@sir ghz
hmmm nuthin, just the usual... havent installed anything prior to the problem.
well guys... thanx for the comments my ppc doing good now, i just hope it wont happen again. hehehe. much respect!

s200 won't boot into windows anymore

hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!

thierry86 said:
hi,
i recently wanted to simply restart my qtek s200 (g3), it stops at the blue windows mobile boot screen and just hangs and does nothing (i've waited for hours).
I am not using any mods, simply the original rom/software. The only thing extra installed is 3rd party software and the home screen from the new htc touch (i've have been using it for some time now, and yes, i have been able to reboot several times during that period).
I have no idea why it isn't working anymore since I have been using it in an ordinary fashion and have not installed any software lately...
What I have tried so far:
- soft reset
- removing battery, sd card, sim card
- hard reset is impossible due to the fact that my comm button no longer functions.
Any ideas how I can get this phone to boot in windows again?
If there is no "normal" way, then a hard reset would also work for me as the phone contains no important data.
Let me know if you need more info.
Thanks!
Click to expand...
Click to collapse
Since no hard reset is available... try removing the battery for the whole night.
If you do manage to get to windows then watch out for the startup folder, you're probably overloading the memory at startup.(htc home and psxut eat a lot at startup and windows as well)

i have removed the battery, sim and sd, and just left it there the whole night, but it still won't go further than the windows boot screen...
any suggestions ?
is is possible to do a hard reset by connecting it to usb and enter the bootloader somehow ? if yes, how ?
thanks!

hi,
have you tryed entering bootloader by the normal process?
"Hold down the camera button and reset the device. (Boot Loader Mode is: Press Camera + Soft Reset, then release soft reset and keep pressing camera button till appear the Boot Loader.)"
regards

yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...

thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
Okay then there is still hope.. When you have connected the device run an opdate tool like the NVID WM5 Rom.. that should work as a hard reset..

are there any working links available for this ? rapidshare seems to have disabled this...
thanks!

thierry86 said:
yes, I can get into the bootloader, I can then also connect with USB with a notification at the bottom of the screen saying it's connected. However, I have no idea what to do afterwards ...
Click to expand...
Click to collapse
As long as you are able to enter bootloader then you can flash it with any old prophet rom. I had the same issue after installing WM6 rom. I used a Spanish rom on wiki to bring it back and then installed WM6 VII touch. So far it has worked well for a week.

HTC 6tab Home screen killed my 818pro!!!!!!
Here is what happened a few days back. My 818pro (aka prophet) suddenly heat up while not in use 3 days ago. I thought it was caused by the hot weather in my country (I was driving with aircond in full blast). The heating up eventually go away. Then 2 day later, after I put down a call, my phone just frozen / hung. Hence, I do a soft reset & guess what It never recovered & stop at the black screen with the dopod logo while restarting. Some service centre I visited told me that the main memory chip need replacement & reflash!!! I can't even see the window screen. I have use the HTC 6tab for 2 months & I am very sure it's the culprit here. Hopefully you are not having the same problem like me
Try plug in the ac charger before u do soft reset. My phone need it in order to restart after soft reset (after I started using the HTC 6tab Home Screen).
That is before my phone die yesterday

arte 100 stays on start-up screen

Hello to everybody!
this is a great job you are doing here!
there is a bit of a problem.
i had wm6 arte 100 with:
IPL:3.13.0001
SPL:3.13.0000
GSM:02.94.90
OS:3.13.00
and after running uspl :
SPL:1.11.0000 (I'm sure)
OS:3.13.0.0 (I think)
after a soft reset and a full restart all were running properly.
i took out sim card and sd card connected properly to pc and started the
o2 premium 2.0 full
the procedure went well i made some setup regarding appearence and tried a restart (not soft) for the sim and sd cards to mount.
the ppc boots i see the htc moving start-up screen and then stays in the usual green "windows mobile" screen.
is there any case it can be fixed or should i start trying to see if it can fly?
thank you very much at least for chance to see something different in my artemis screen!

keep walking
after trying several kind of restart here is what,
i pressed both selection keys and at the same time pressed the soft reset button and i kept pressing the selection keys untill a msg in black backround informed about a proccedure that would take place and erase all data etc,etc
i presssed the green key and after 10 sec i was working again full.
i proceded to further settings regarding touch flo and soft reset for the settings to apply, all well also!!!!!
i really do not how but i think i did it !!!!!!!!

Stupid Problem with P3452

Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks

Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards

Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.

Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.

Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.

ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please

Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.

If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.

captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.

thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.

Glad I could help, enjoy your device

Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop