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xda mini s help required quick please

hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks

chadders said:
hi
i recently jsut received new xda mini s from insurance company after i broke last one, i cant make a claim within 6 months so i need help, i was setting up software last nite after clickin corparate mode and after i installed pocket controller i run the software on xda and clicked video settins and trest and now the xda has crashed and wont load past the operator screen do you know how i can resolve this prob
phone has been on for 22 hours now, shall i jsut drain the battery down some how and install it all agaain, i ahve tried hard resetting it that dont work and have tried soft erst that dosent do anythin
please help thanks
Click to expand...
Click to collapse
What method of hard resetting did you try?
If hard reset does not work get to the bootloader screen (multicolored) by holding down camera button and preset reset button.
You can then reflash your rom - does not have to be activesynced to do this - as long as you have a small 'usb' on bottom left of bootloader screen when connected to pc it should work.
I guess this is the rom thats already on your device ftp://[email protected]/Wizard/Roms/o2/Xda_Minis_Upgrade_v2.21.4.101.exe

whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on

chadders said:
whats the boot loader screen, all the phone loads upto is the bit before windows mobile shows when you first turn it on
comes up with 02 logo, jsut tried tgettin bootloader up does fone have 2 b off or on
Click to expand...
Click to collapse
Turn phone off - then press camera button and hold - press power on button whilst still holding camera button. Bootloader screen should come up (multicolored)

right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner

chadders said:
right so far i can do all the stuff u said what do i do once i have got the usb bit in the bottom left hand corner
Click to expand...
Click to collapse
Just download the rom mentioned above - connect device to computer (does not have to activesynced) and run the rom intaller and the rom will install.

how big is the file

chadders said:
how big is the file
Click to expand...
Click to collapse
50mb or so, shall take a while to download :wink:

and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah

chadders said:
and once that has finished do i just install it and that will flash the rom will it and the phone will work again yeah
Click to expand...
Click to collapse
I certainly hope so

how long does it take to do this and what info will i loose off phone

chadders said:
how long does it take to do this and what info will i loose off phone
Click to expand...
Click to collapse
The rom install usually takes 10 mins or so - dont worry it usually stalls a while around the 70-80% mark a while - just wait and be patient until its 100%. It will return to factory condition so all your data will be lost i am afraid. If you have synced with outlook before your pim info can be restored from there.

i was only jsut settin it back up anyway and it didnt work just now the update but it dont the error revoery adn its working again done 75 so far

Just tried to upgrade my XDA mini to this new ROM (v2.21.4.101). Everything seemed to be going swimmingly - I installed the ROM and the thing booted up ok. I then did a soft reset before all the o2 stuff installed. I then went to do a restore (having previously backed up using spb backup) and it almost completed but then the mini s rebooted itself again.
Ever since, it will only get as far as a page which has most of the bar at the top of the screen (the signal strength icon, battery strength and GPRS indicator are all there), but not the start button. Underneath that is just a blue screen with the Windows Mobile logo. The backlight will come on if I press any of the buttons but otherwise it is not responding.
I've tried holding down the camera button and pressing the on/off button and also camera button and the reset button, but neither of them seem to do anything.
I've tried reinstalling the rom from the PC but it says it can't find my device.
Rather bizarrely, if I call myself from another phone, the device rings and says incoming call, so the thing obviously isn't totally dead.
What can I do to sort this out?
Cheers!

XDA Exec, STUCK ON SPLASH SCREEN

Ok, Ive got a new problem with my XDA Exec.
Opened it up and tryied to turn on the backlight and nothing. tried a soft reset, nothingtried a hard reset now it just sticks on the splash screen, the red writing comes up on the right and side and just hangs there forever!
Please help

You're stuck. apparently the only remedy is turning it in to repair. For most of us it is under warranty.

Just off the phone to 02. Theres sending me a new one via courier on monday. it's less than a day old.
Is this a comon fault with the Exec?

erm ... I managed to experience this problem.
I was trying to uninstall SPB GPRS thingy that comes with the O2 package, and it just wouldn't go. I ended up deleting the program files and getting an error when it started up, so I deleted the GPRSNotify file under Startup. It never worked again ...
I got the splash screen, tried soft and hard resetting and various permutations (including standing on one leg and while holding breath) ... nothing. Did try to install fresh ROM, but startup wouldn't get far enough to let PC load ROM over USB.
Ended up contacting O2 who sent me a nice shiny new one, as it was only three weeks old. This time I haven't installed GPRS monitor thingy, and I don't intend to fiddle with it again ... or at least until I've forgotten my lesson ...

Sorry i ment to give you guys an update on this. I did manage to get it working again, although i still accepted the new one the sent to me.
What i did was installed a new rom off the 02 website. at 1st the computer couldnt see the phone so wot i did was enter what i think was the programming side of the phone. i found the instructions on how to this on the net. i think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb. Double clicked on the rom file and 30mins later my phone was revived.
Funny it was the gprs monitor that i too installed before the phone screwed up? ive since installed it again on the new phone and have had no problems with it since.

trickydickyd said:
I think i pressed the 2 soft keys and the light switch while pressing the reset switch with the stylus (i think that was the buttons but unsure as i cant find the page again) when the screen light up again there was some faint writing on the screen with the word serial or usb.
Click to expand...
Click to collapse
Otherwise known as Bootloader mode

Aye, thats the one.
Cheers

Help!!! my atom life is dead

I don't know what happened to my Atom Life. After switching off the wifi, it became frozen. Then I made a soft reset and it went through the o2 welcome page and windows mobile page, then at the next page it hangs with the white screen with the blue time/signal bar on top. Nothing happen after that. I try hard reset by removing the battery but no prevail. I email o2 supports but their reply are very slow. Please help!!! thanks

reinstall the rom

roblyh said:
I don't know what happened to my Atom Life. After switching off the wifi, it became frozen. Then I made a soft reset and it went through the o2 welcome page and windows mobile page, then at the next page it hangs with the white screen with the blue time/signal bar on top. Nothing happen after that. I try hard reset by removing the battery but no prevail. I email o2 supports but their reply are very slow. Please help!!! thanks
Click to expand...
Click to collapse
Same thing happened to my phone weeks ago... I use atom pure. With the help of these forums and moderators i was able to solve the problem.
Have you done this and experienced the ff:
1. take out battery and sim leave for 30 mins to 1 hour
2. fully charge the battery then insert the sim
3. soft reset and hard reset. in the hard reset it stops at a screen where it says its processing the d deletion of files (restoring where it first started)
4. open using soft reset and camera click
... yellow/green light is working
Solutions below were given to me by one of the Senior Members here in this forum (jiggs) and my phone is now working well...
You just have to upgrade your ROM to correct the problem. It seems that the ROM (software) in your device has been corrupted, and is not functioning correctly.
You can download the latest ROM at the www.seeo2.com
To update your device, do the following:
1. go into bootloader mode: press CAMERA+RESET(Stylus) simultaneously for a second
2. ignore the display
3. connect the device to PC with USB to miniUSB connector
4. Run the upgrade ROM from seeO2.com
5. just follow the instruction on screen... basically, you will just click on next, next, next, and watch it till it finishes.
This procedure, however, erases, everything on your device. So, if you have something in there, it will be gone after the upgrade.
Hope you regularly back up your files...

Problem while booting my trinity phone

Hi,
I have got my trinity phone one year ago and never had a problem since last week. When starting my phone, it stops on the first screen (with "orange" logo) and nothing more happens.
I tried to reset it without succeed. The phone is not detected by the "activeSync" to make it flushable.
Help please !
Yves Florent CK

my problem is mor or less the same... only that dont apears any image on screen and the green led is constantly on...

I have loaded a long time ago an old version of ROM Gelly.
This ROM worked perfectly to a friend who suggested to do the same with my trinity.
The PROBLEM is that when i try to open the pda it freezes to the first srceen showing the rom version and after....nothing!
I tried to load again Gelly from the bootloader, it begins to run, it runs about 1% then the trinity makes a flash (this means it loses the connection with the pc) and then shows me again the first screen....
Please i need help!

me to. i try install the rom original and my pda is living again.
try this to

hi,
2 things ...
have you tried a hard reset ? (hold both softkeys & hit reset button)
and when flashing:
when you first run the rom upgrade from PC with phone on Activesync, it is quite common for phone to hang at the bootloader screen ...
worry not -
just re-run the upgrade from PC again immediately, without disconnecting or attempting to switch phone off.
(the word USB should be visable on device under the coloured bars)
if you do get hung up at bootloader screen a hard reset should at least get you back to where you were, and you can try re-flash again.
hope this helps,
regards,
Kevin

My trinity won't work anymore...
Hi all!
My trinity wont't work anymore. When i press the ON/OFF-button, the display is lighten up a bit, then the buttons are lighten up. And nothing more.
When i will go to bootloader mode, it is the same.
And when i will to a hard reset, the trinity ask me to press SEND or END key for restore factory default or cancel. When i choose the SEND key, on my display some ridicoulous letters appear, but nothing more.
When i try KITL mode, everything is the same.
Can someone help please?
Because i can't do something on my trinity
EDIT (maybe this can help my helper ):
After some time, the display and the buttons are not lighten up anymore.
When i try to charging the battery, it only works, when the buttons are not lighten up (when i switch on, charging is ok; when the display is lighten up a bit, charging is ok; when the buttons are lighten up, charging won't work; when the display and the buttons are not lighten up anymore after a time, charging is ok)

hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...

never mind... problem solved... tks anyhow

weezer_88 said:
never mind... problem solved... tks anyhow
Click to expand...
Click to collapse
ok solved...
Can you tell how you did it?
Thanks

weezer_88 said:
hi... i have a similar problem.. i tried soft reset, hard reset, but my phone wont go past the boot screen.. previously i just updatet the windows mobile from 5 to 6 and the phone crashed half way throw.. can some one help me.. by the way the windows mobile was one update from the web...
Click to expand...
Click to collapse
But my trinity don't go to the boot screen, nothing on the display but lighten up slightly...
Nevertheless, can you please post, how you solved your problem?
THANK YOU in advance!

I downloaded the original Rom windows mobile 5 from http://www.htc.com/www/SupportDownload.aspx?p_id=3&cat=2&dl_id=111 then entered in KITL mode, connected the usb and reinstalled the original Rom, and all was fine...

Helppppp HD2 Well not boot up anymore

Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino

Have a look here (point 15) on howto do the reset(s)
http://forum.xda-developers.com/showthread.php?t=583638
Good luck..

Same as Gigino, my HD2 is only giving me white HTC screen. I haven't even had it long enough to connect it to my pc. No messing around. It locked up about 5 times in the 5 days I have had it. Each lock up was only resolved with the battery removal. Curiously no lockups until I set an alarm.
The difference between my issue and Gigino is that I do not have the rom version showing up at reboot, just the white screen. Hardware issue, or software?
Followed the Hard Reset procedure as outlined by HTC and your link above. The reset commands are recognized, but after reload, back to white HTC screen.
Bricked?

If you cant get functionality back by taking the battery out or by soft or hard resetting then theres not much more you can do. You could try taking the battery out and giving it a full charge with the mains charger provided but I dont think that will do much good.
As long as you havent flashed a new rom with the goldcard then call your service provider. If you got a sim free phone then call the place where you bought it as its covered by warantee. You should be able to get it replaced if theres a fault.

the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.

HTC White Screen of Death
Thanks, guess I feel a bit better knowing it wasn't anything I did..and that I am not alone in this world of WSOD
I have contacted the seller and haven't heard back yet. I don't imagine it will be a problem. Perhaps above and beyond the alarm clock/freezing thread a WSOD thread is in order until it is determined if they are related.
Thanks all.
GR8
Update;
I pulled battery and replaced so device is off. Charged over night and the orange power charging light didn't go off or go green by morning. device was hot.
Get this though, when I pull the phone off the charger the orange light doesn't go out!. Now the phone won't turn on either. Had to pull battery again to make orange light go out and when it powered back up, back to HTC whit screen.

gigino said:
Hey,
I had my HD 2 for 2 days now.
It just crash on me for the first time soft rest the unit now it well not boot up anymore stuck in the HTC with white background screen and the rom version at the left bottom side.
Tried removing battery nothing still stuck.
I tried to hard rest the pda but cannot get it to hard rest.
Can someone explain how to hard rest what do you have to do hold the volume key up or down and switch the unit on tried it but nothing.
Please any help.
Thanks
Gigino
Click to expand...
Click to collapse
I don't know what is the cause.
But it is really pissing me off.
The only solution out is to do a "hard" reset by holding volume up and down TOGETHER while doing that .... press the power on button for about 1 second ... then ONLY let go the "power on" button which still hold volume up and down.
You should see the screen to restore to factory default .... and proceed to do so.
I have encounter quite a number of times but after trying various "solution" ... it still happens.
By the way, I am using cooked ROM (which I don't think is the problem).

palmerj100 said:
the same thing happened to me after 2 weeks with phone, I'd had no problems with the phone then one morning while using opera it froze. I had to remove the battery to try and reboot the phone but it wouldn't boot past the htc screen. eventually after removing the battery several times the phone wouldn't even turn on, also the phone got very hot with the battery in. I called htc and told them and they picked up it for repair. it looks like they couldn't fix it cos they sent me a replacement phone. they returned the phone to me within a week.
Click to expand...
Click to collapse
I encounter similar situation .... was installing the new taskbar .... then it took very long ..... so while the installation in progress thingy is still in the middle .... I did a soft reset ... then it start up till the white screen and stock there and showing the ROM version etc at the bottom left.
So have to do a Restore to Factory Default to get it up and running again.

Seems there is something really wrong with this model.
I have it for two months now and lots of issues.
Now it is with HTC for repair as I also have the white screen with green HTC issue.
Nothing helped Hard Reset nor flashing rom.
I can't wait to get it back ;-)
Tons of issues with this phone, but my love for it is just a bit bigger than the hate.

hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.

camo.b said:
hello all gettin frustrated here too bout a week ago my brick started and stopped on std rom reflashed duttys 1.3 and new radio.was fine for a few days then it seemed to crash and hard reset by itself.now i have a crash every day which inccurs a hard reset very annoying........gets stuck at boot screen as does every ones.now if you if your like me and have HSPL,cooked rom and upgraded radio.....sorry htc....and are sending it back for repair,you should still be able to activate bootloader mode and reflash std rom/radio.if its like mine after flashin it might behave as normal again untill next crash.so.........
1. Turn your phone off
2. Press and hold the VOLUME DOWN then Press and hold the POWER button. After about 3 seconds the tri-coloured screen should appear
3.connect it to your pc it should install drivers.the screen should now say "USB"
4.reflash with std rom/radio (should be located here http://forum.xda-developers.com/showthread.php?t=577717 and http://forum.xda-developers.com/showthread.php?t=611787 and bingo HTC are none the wiser and it may restart again if it does dont trust it!!!!!!!!
i think i read somwhere that a shipped rom will remove HSPL but you might want to clarify that with a senior member here.
Click to expand...
Click to collapse
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.

White screen with HTC logo is a hardware defect
I also have the issue with not booting HD2 after less than a month of use . It shows white screen and green HTC logo but without the red digits in the bottom part of the screen. And one more strange behavior to mention - when phone is switched off and I connect it to the charger it starts itself after 30sec approximately.
What is inside:
Original SPL with an original ROM but for different region than the one which originally was inside. I flashed it by SSPL (without using HSPL).Only ROM was flashed without radio as radio was the same.
What checks were done:
1)Soft reset
2)Removing of battery
3)Hard reset several times
4)Flashing back with the original ROM through ActiveSinc and cable from computer. As the original SPL is intact this should return it to the factory condition. After flashing I did 2 hard resets. But no change - still showing white screen on boot up.
Finally I gave it to the repair workshop. They confirmed that this is a hardware problem and sent it for repair in authorized HTC service.
Suggest that this is a problem with a bad soldered chip (integrated circuit) during manufacturing of the PCB. In this case the power controller chip is suspected. The contact pad of the chip and solder are touching each other and phone works. With the time passing the contact surface oxidate and contact is lost. So initially the phone will work but reset itself occasionally while the contact is instable and will stop fully to operate when the contact is completely lost. Only replacement of defective PCB can rectify this problem. Trials to re-solder the chip are usually not successful. This is purely manufacturing defect. However sometimes it may happen if you drop down your phone.

i had same problem, it was stuck on first white screen with some version numbers in red in bottom left.
I did a hard reset and it got fixed.
i had not installed anything or flashed anything. it just got stuch at that screen 1 fine day for no reason

mskip said:
If you flash a shipped rom via activesync as you described then the HardSPL will be left intact and HTC will be the wiser and will invalidate your warranty.
The only way to remove the HardSPL is to flash a shipped rom via microSD Card which will flash the shipped rom, radio and spl back and will leave you with a stock device.
Click to expand...
Click to collapse
I have the same problem my htc hd2 freezes at the white screen.
I have tried to do a hard reset but i have not the time to put the usb cable in at the red green white screen.
Is it possible to resolve this problem or must I send my phone to HTC.
Thanks.
Hermanb

WSOD FIX
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
EDIT: My HD2 is a T8585 and is unbranded bought from UK. I have always been using the stock 1.66 WWE ROM

I have exactly the same prob as camo.b, and right now I`m formatting my SD card, hoping that I'll be able to at least restore the SPL so that the warranty will still be available. I'm bringing it in tomorrow, if everything turns out to be fine with my SPL...

AinsCrowbar said:
To all the people having WSOD issues, check your microSD cards. I had this issue while ago with the white HTC screen and NO RED TEXT and I norrowed the problem down to my microSD card. When taking it out of the HD2, it would boot up fine. So I plugged my card into a USB adapter on my PC, formatted it and then put it back into the HTC. Everything worked fine.
Click to expand...
Click to collapse
Stil have the same problem even with the Sd card out,

hermanb2004 said:
Stil have the same problem even with the Sd card out,
Click to expand...
Click to collapse
My HD2 will not let me flash anything, even though I can get into the bootloader screen. Right now it's semi-bricked, and I have tried flashing a stock ROM via both usb and sd card, I have tried using task29, I have even tried uninstalling HSPL, but nothing works. Everything fails, either at the beginning, at the middle or at the end of the operation.

I flashed it with a shipped rom and he works,

I was unable to do a hard reset with any card still in the device. be sure both sim and sd card are removed, then reinstall battery and follow vol up/down etc. procedures. good luck.