Database Users

XDA Exec charging issue?

Have had the XDA for nearly 2 weeks now and still getting the hang of all it's features.
I did an initial charge overnight and have since kept it topped up using the PC/USB cable.
As a small security precaution I've got the startup pin number activated so when syncing to PC or resetting the XDA I key in the pin.
This morning when I got to work I just plugged the XDA into the PC USB but got called away to a meeting. When I came back the PC said I had a new usb device and the device had failed, I then noticed the battery level had dropped to 0% (phone on/bluetooth on).
For whatever reason the usb was plugged in but was not charging.
Moral of the story is watch that activesync pops up so you now you have a good connection and that the unit is charging.
Steve

I don't think that all USB sockets are capable of charging the Exec if the screen is on. I.e. they can't provide enough amps to power the Exec and charge the battery.
It helps to reduce the screen brightness if charging is important.
I've taken to using only the mains charger for charging (which never has the same problem) and doing ActiveSync over Bluetooth. I keep the USB lead with me for emergencies only.

I tend to charge it with the screen towards the keybaord and the lid down so the screen is off.
Well it has charged to 100% now, perhaps I'll check the time it takes next time when I leave the phone & bluetooth on (had to turn them off at 0%)!
But to be fair I did not need to reset at all so good old XDA.
Steve

if you press and hold the power button will turn off the backlight, then when your charged press again and hold to turn the backlight back on. should reduce the consumption

If the right hand light goes orange then green when charged, it should be charging.
I advocate the use of a powered USB hub in between your Universal and the PC (ie: don't connect directly to the PC). Plenty of juice available then for charging.

HTC TyTN does not charge anymore.... Need Help

Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube

Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck

The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike

Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik

I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.

PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi

I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.

MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...

About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul

PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!

^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.

gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike

^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?

fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.

Hold both SoftKeys and Then press the Power button

Or you can also hold both softkeys and then put your stylus into the reset hole.

answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps

Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?

cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike

Htc Touch Diamond Problem

Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…

ring ure service provider and tell them its not charging..they should give you a new hand set
or
try hard re-setting it
but you should ask the experts realli...

lexxul said:
Hello everybody I have a problem with my HTC Touch Diamond I bought in September and I did not have any trouble with it since now. When I want to charge my Diamond and I plug it in the outlet it asks me what type of connection I want (Active Sync or Disk Drive) and if I close the window thus not choosing any of them it does not start charging. If I want it to start charging I have to go to Start - Settings - System - Power - and Uncheck the box When Device is turned on, do not charge the battery when connected to the PC. I have to mention I did not recently install anything or done anything to with. This glitch just started happening a few weeks ago. So my question is what is causing this? And how can I fix it? Thanks…
Click to expand...
Click to collapse
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired

Really need some advice!!!!!
grahamkdt said:
Are you talking about plugging the device into a mains outlet via the supplied mains charger, or into your PC via the USB cable? If you're using the mains charger directly into a mains socket and you're getting the message 'What type of connection..... ', then there's something definitely wrong with your device, in which case you need to follow AdamPatel's advice and get it replaced / repaired
Click to expand...
Click to collapse
Thanks for answering. Yes i am talking about about plugging the device into a mains outlet via the supplied mains charger. The only way i can get it to charge is if i check the box "When device is turned on, do not charge the battery when connected to the PC". This problem occured a few months bag and I moved the USB cable plugged in to the mains charger and it worked then but now no matter what i do to it it wont charge unless i check the box "When device is turned on, do not charge the battery when connected to the PC". And also today i looked closer at the usb cable that goes in the mains charger and i saw it was a bit damaged (by damaged i mean some small white wires werent covered - sorry about my description dont actualy now how to relate). SO my question is do you think the phone has hardware problems or just the usb cable/ main charge???
Thanks for answering

Mmmm...
Is there any way you could try another USB cable first. If it is damaged, as you suspect, it could be giving wrong information to your device (ie. about what exactly it's plugged into). Might be worth trying a new one first, before going through the hassle of repairs or replacement of your device.
It does sound a bit suspect I must admit. Give it a go

Hi.
I sometimes get the same thing, but not all the time...
If I use my cheap car charger - mini USB, I always get the message about connecting via Activesync or Disk Drive, whereas if I use my proper mains charger at home it's fine. This would suggest (with my phone at least) the problem is with the cable.
Is it a problem for you not to leave the box '...don't charge...when connected to your PC...' permanently unchecked? Then it's just a one button solution without the hassle of needing to get anything fixed.
I agree with grahamkdt, though, rule out the USB cable if you can by trying another.

Nuked the battery on my HP 614c - any ideas?

Help
seemed to have killed the battery on my HP614c ->
battery was at lowest point ( ie last bar) but had check my email for something urgent so i hooked the HP614c up to my laptop and used internet sharing,
the power from the usb was keeping the fone alive - phone tried to switch off about 5 times but usb power was keeping it from doing so, eventually the phone auto powered off but by that time the battery was left with no charge in it what so ever !!
If i start in sd loader the charging light comes on (ie it seems to be charging the battery then), but when phone is off or if phone is switched on in normal mode, the battery does not charge at all - i think I have killed the battery totally. If i switch the phone on the charging light would come on but there is not enough power in the battery to be on for more than one second .
Is there any other mode like bootloader that will enable me to only charge the battery up ?
or does it look like I have to buy another one

have you tried leaving it charging all night with the AC adapter?

I had same problem with a blueangel...
Solution? Buy a new one battery.

ok , strange one ...
got another hp 614c handset, but both batteries charge on the new fone
(so it wasnt the battery)
basically on the old phone what happened is that when the battery was at its lowest , i connected it to internet sharing via usb port
( it kept trying to turn off but stayed on - which i though was due to usb power keeping it alive ) - that was the last time the phone was able to ''charge''... it was charging perfectly before that.
so i 2nd presumed i had damaged the usb part of the old phone
however when i connect it to usb the phone connects via active sync perfectly and as a storage device ! it is fully operational apart from charging of the battery ?
surely if the usb port was damaged it would not connect via active sync etc ?
I am confused ..
anyone shed any light on this?

FOUND THE PROBLEM
MY 64 GB USB STICK (WHICH WAS PLUGGED INTO THE SAME PORT ) IS DEAD ALSO !!
LOOKS LIKE A PROBLEM WITH THE DESKTOP COMPUTER - MAYBE A POWER SURGE
..... ARRRRRGGGGHHH ( APOLOGIES FOR ANY WASTED TIME )
STILL SEEMS STRANGE THAT THE USB TO PC PART OF IT WORKS FINE STILL BUT NO CHARGING? WHY IS THIS?

Solution (for me anyway) for battery problems
Hi!
I had this problem some time ago.
If you use 220v charger connected to the phone, the red light will probably be on.
Try to take out the battery. Connect the phone to your charger (without battery in it) and wait for the light to go green. Then put back your battery and wait.
If this doesn't work, you can use an external charger.
I had this problem 3 times. This fixed it every time for me.
-christian-

USB not charging/syncing

Got a slight problem with my HD2, hoping theres a reset or something for this, but for some reason my HD2 wont charge or sync anymore, I can charge the battery in an external charger and pop it in and it works fine, but I can't charge it in the phone, or connect the phone via USB to my computer anymore, even in the bootloader red green blue white screen USB does not come up anymore
Anyone had this issue before?

davidcampbell said:
Got a slight problem with my HD2, hoping theres a reset or something for this, but for some reason my HD2 wont charge or sync anymore, I can charge the battery in an external charger and pop it in and it works fine, but I can't charge it in the phone, or connect the phone via USB to my computer anymore, even in the bootloader red green blue white screen USB does not come up anymore
Anyone had this issue before?
Click to expand...
Click to collapse
Are you sure the option [ Setting/About Phone/Battery/ When phone is on,..] un select?
cheer!

that option has not been selected, thought I went in and TICKED the box, then turned the phone off and still not even the orange light next to the speaker came on to indicate charging so I went back into settings and UNTICKED it again.
This is not just a problem when plugged into the computer, this is a problem when plugged into the standard wall charger that was shipped with the phone.

davidcampbell said:
that option has not been selected, thought I went in and TICKED the box, then turned the phone off and still not even the orange light next to the speaker came on to indicate charging so I went back into settings and UNTICKED it again.
This is not just a problem when plugged into the computer, this is a problem when plugged into the standard wall charger that was shipped with the phone.
Click to expand...
Click to collapse
So far, it can not be the problem with software or sth like that
when the phone is off, all is hardware control and it will charge when you connect the charger (if everything working fine)
So, I think:
1st : you try with another cable ( may be problem here)
2nd: the problem with the USB port ( can you self repair? may be just some ease solder action, sth lose inside)
3rd: mainboard problem *_*
Hopefuly the problem is cable issue

Tried the same cable with another HD2, the other HD2 charged fine (theres 3 at my office)
Tried 2 different cables with MY HD2, same problem
Tried differed wall chargers, usb plugs, computers, car charger... all the same, no charging
Hooray Main board problem