Hi! i had problems with my m3100 (right upper corner was sometimes automatically ´typing´ ) but this problem was resolved when i read guide how to fix it on this site (bussines card trick, or allow two screws), however it comes back and i must do hard reset, now after hard reset, when i turn my device on everything is ok (it shows welcome...) and i tap on display and align screen is necessary, i align the screen but it comes back always...so is there some chance to turn on system without screen aligment? or something that would fix it? of course i have warranty , but i don´t want to be month withou my phone thanks for answers
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It happened last night. I pushed the power button to activate the unit as normal but it was freezed. The screen was not shown up. Then I did the soft reset. It restarted but after that, the touchscreen was not responded. Now everything works as normal (I use the keyboard instead, thanks for the Mobile 5), only the touch screen that is not working.
My question is
-Should I do the 'Clear Storage (same as hard reset)'? As if I do, it will prompted me to align the screen then I will have no way out.
Any of you could recommend how to go further from this?
Thanks.
Please help !! I've just performed a hard-reset on the Magician (the S100, by pressing the "on" and "reset" buttons together) and it now boots up to the point where it asks the user to align the screen, I mean it lets me click on the 4 corners of the screen (on the little cross) and keeps on accepting my clicks (I must have clicked already over 20-30 times around the 4 corners of the screen and it doesn't proceed to the next step ... what should I do ?? ... should I leave it without the main battery for a couple of hours or something ?? is there any other way to (completely) hard-reset the unit ?? (i.e. I've read in the past in some posts something about a "bootloader" sequence ??
Hello there,
You seem having some troubles on digitizer.
Try to clean it under the cover using a thick piece of paper like a business card.
Sometimes, if someting is between the cover and the digitizer; this will not work very well.
Pass it all over the four sides removing dust, hairs and so on..
Then try again.
Let me know
cheers
There's no other way to hard-reset 'more completely' ... you are already doing the complete hard reset.
It's obviously very weird. I would agree, to clean the screen completely and see if that does the trick. Also, use the original stylus with the pointy head and not a pen cover or something ... make sure you're accurate when aligning the screen.
You can enter the bootloader but it won't help you ... you can re-flash the ROM from the bootloaded but it doesn't seem like it's a ROM problem. It sounds like it's the screen HW problem.
After having installed the latest wm6 from the update. followed by hard rest I got to screen alignment and it seems to keep asking align screen which I have done over 20 times and I can not get out of it even with new hard set.
Any sugestings or help please.
I forgot to mention the center point is some times not responding.
Thank you
I had the same problem, but found that if you can remove the HTC Album then you can align like normal.
I have the same problem on a wizard.
After a while I realized that there must be something wrong with the hardware.
Whenever I turn the screen on, it opens the Message pane, or whatever is configures on the right top hard button. Then if I turn it off and on, it moves to Outlook . Next time to MMS, etc.
Then, when I press the center button, it opens the align screen, but after I finish aligning, it works fine for a while.
I tried Flashing it many times, with differnt rooms, even the offial ones, and it didn't solve the problem. I also tried dismounting it all, talking all the parts apart and nothing.
Anyboday has any clue about this?
make an oem that auto aligns the screen in personal oemizer. See if that works. So that on the initial boot from hard reset it skips that screen.
I did it on mine and it worked fine but I also never had a problem aligning the screen with the kitchen either.
this will be my 4th fone from t mobile, but unfortunatley is now out of waranty,,,everything was fine and working ok til last week, i used the tomtom on it and left it in the car for a few days, took it out and it wont work at all now..
it switches on and lads up, but as it loads the screen has little lines on the boot up screen , then it shows the windoes screen then i get the main screen,,
as soon as i select a program to use the screen frezes and fades away
and i cant do anything with it unless i remove the battery,,,
can anyone help????
many thanks
this can be either a hardware or software problem.if its a hardware problem you cant do anything about it except getting it fixed.if its a software problem try flashing another ROM or try a hard reset
put new rom in and reset it,,,still the same...
could it be the procesor???
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop