Need urgent help! My SPV M5000 screen is not responded! - JASJAR, XDA Exec, MDA Pro General

It happened last night. I pushed the power button to activate the unit as normal but it was freezed. The screen was not shown up. Then I did the soft reset. It restarted but after that, the touchscreen was not responded. Now everything works as normal (I use the keyboard instead, thanks for the Mobile 5), only the touch screen that is not working.
My question is
-Should I do the 'Clear Storage (same as hard reset)'? As if I do, it will prompted me to align the screen then I will have no way out.
Any of you could recommend how to go further from this?
Thanks.

Related

Serious (?) problem...need some help please. O2 XDA Mini S

Hi, I'v got O2 XDA Mini S and a "little" problem with it. I'v just installed Phone Profiles [Second Edition] 8.0 and it crashed my phone. After installation (on my memory card), I could not see it on my today screen...so I'v tried to configure it in today screen configuration - but I could not get there - the configuration we're not accessible (it crashed). So after that, soft reset. And the real problem began. After the boot screen and "windows mobile welcome screen" the mobile just freezes. Active sync on my PC connects to it just for a second, then disconnects. The Phone Profiles [Second Edition] 8.0 is installed on my memory card, so I'v removed the memory card - the same problem. It was annoying - so hard reset....does not help. I have Wisbar Advance 2 as well, which is starting first and I can see only the welcome screen of it (sometimes it loads and I can see the whole skin). Sometimes (after reboot) I can see the menu, today screen etc. but the phone freezes. I think that the Phone Profiles [Second Edition] 8.0 is freezing the phone after his process starts. Is there anything like "safe mode" start or something like that, which could help me to remove this soft ? Or any other way to normally start the phone ? Any ideas ? Many thanks for help.
It should start after hard reset - phone profiles, wisbar advance will not load after a proper hard reset - the phone will be back to factory condition.
Did you do proper hard reset? After that it sounds like phone profiles should be installed to device memory not storage card. Most today plugins only work properly on device memory.
I'v done the hard reset (I think it was done properly - comm manager and voice command button pressed in the same time and then reset button). But after I'v pressed these buttons, nothing specially happend....the phone was still off. So I'v turned it on....and there were no changes with the software - still the same. Maybe I'm doing the hard reset wrong ?
leez said:
I'v done the hard reset (I think it was done properly - comm manager and voice command button pressed in the same time and then reset button). But after I'v pressed these buttons, nothing specially happend....the phone was still off. So I'v turned it on....and there were no changes with the software - still the same. Maybe I'm doing the hard reset wrong ?
Click to expand...
Click to collapse
Yep sounds like hard reset is not done. Press these 2 buttons but keep them pressed and dont let go - then press reset with the tip of the stylus and then text should come on the screen with black background. Press green (call) button and hard reset will commence.
Or you can first turn device off - then press the 2 buttons and keep them held and press power on to reach the same screen.
Ok, I'v done it. Many, many thanks for help. The phone manual is wrong (!). . Anyway Phone Profiles [Second Edition] 8.0....WTF is that ? This program just crashed my phone and I need to reinstall all the soft. Wrrr. And I just wanted a profile manager . Thanks again for help ! :mrgreen:
Good, I am glad - try the one I use - its free http://www.winmobileapps.com/device/pocketpc/plt/plt_download.aspx
Nice one, got it. Thanks.

Locked up, please help

Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Hold down (and keep holding) the camera button while depressing the reset button. Hopefully it boots into a tri-color screen. If so, plug it into the USB port and, at the bottom of the screen, it should display "USB". If that happens, flash it with a *known good rom*, such as a stock T-Mobile rom. Don't try to be clever, the object is to get the phone working. Once the flash has started, *get up and walk away* for 15 or 20 minutes. Don't check in on it, leave it alone, It takes some time. When you hear it's little chime, it's done, rebooted and ready. If any of the above doesn't happen or the flash outright fails, then you may have trashed it permanently. It doesn't sound like it's beyond hope yet, however.
i have the wizard and im having the same problem after installing a ROM from this website...it just goes to the windows mobile screen with the numbers then shuts off...id really like to save my phone is there anything else i can try because that hard reset thing isnt working
axxeman001 said:
Hi,
I have a tmobile MDA (wizard). I attempted to install some software on it, but disconnected and rebooted before it was complete (it appeared to be just spinning).
Now after a soft reset, screen shows only 'Windows Mobile' after booting, and none of the buttons work and I can't advance from this screen.
Is there a way to hard reset that doesn't involve using the OS (ie, I can't click on anything because it's not getting to that point).
Also in this state activesync isn't detecting device.
Thanks in advance! - Chris
Click to expand...
Click to collapse
Well same thing happened to me a few days back.. I had to Cold Reset [which restored it to factory defaults], but hey I got it working again..
Press Communication Button [Top Left] and Record Button [Top Right] at the same time and use the stylus to soft reset..
You will get a black screen, asking you to press "Send" to reset to "Factory defaults"
Press "Send".
Hopefully you should get your MDA working again ...
I read the "Above" in the HTC Wizard Service Manual [PDF] on the *last page* under the "Cold-reset" Section..

Someone Help Please!!

So, I have an 8525, newest rom from Cingular/HTC, and a few apps.
The apps I am running are as follows:
SPB Pocket Plus
SPB Mobile Shell
SPB Diary
VibraSwitch
Device Lock
Jetware BT Fix
Clear Temp
and a few other irrelevant ones.
Anyways, I have the Device Lock mapped to the Comm Mgr button. So, I lock the device, and power off the screen. When I go to wake up the device, Instead of the usual unlock in the bottom right of the screen, first I get Password, so I hit it, then I have to hit unlock, then unlock again as normal....
Any suggestions? I have never set a password on this device, so I dont know why all of a sudden it is prompting me for it.
Thanks,
John
Same thing happened to me when I installed Shell on my touch.
that's wierd. I had the trial version for a while, then got the full version, and only started with the full version. Never happened when I had the trial version.
Do a so called hard reset:
Press and hold the Left SOFT KEY and Right SOFT KEY, and at the same time, use the stylus to press the RESET button at the bottom of your device. You will be presented with a menu saying 'press R to reset, X to exit', if you press R Your device will be set back to factory default settings.
(The L/R soft keys are the "--" keys just up the start and OK buttons)
This should do the trick!
Hermes 100 (8525 Cingular) (WM6 Flashed) Won't except PASSWORD
Hi all! I'm a new member here so the help is greatly appreciated.
So here's the deal. I just recently got married while doing the last minute prep for the big day my hermes 8525 decides to get devil possesed on me.
It started a few days before. Sometimes losing radio connection and other times locking up right after a call was completed but not fully ended. It was OK I guessed since I was able to powerdown and restart (remove the battery) and resume "normal" use.
BUT on the day before the wedding, That lil @#$% decides to lockup one last time and after a power down (removing battery) and restarting the unit, I was prompted to enter the password (as usual), BUT this time after entering my password for access, like I always do, I got the response stating that my password was not entered in correctly. AAAARRRRRGH! NO WAY! but yes way. The worst has struck.
After searching my ARSE off looking for a solution the best I came acress was a "hard reset". Another AAAARRRRGH!
From what I understand this would wipe off all my data. This would really hurt since I had recently entered many long lost (over 10 years) family members contact info that I was finally able to track down.
So, I'm reaching out to this community for something... anything that would HELP!!!
How can I get into my phone and get my contacts back???
TIA
I really appreciate any help on this one!
NEAR TEARS!
Still Stuck
THanks for the replies and the suggestion for the HARD RESET which I'm finding very hard to DO! Not that I can not just that I CAN"T!
I've been talking with an HTC tech in the hopes that this issue can get a better resolution than NUKE'n all my data. Didn't hear from him last night, guess he's still diggin for a solution. I'll have to call him in the morning. Hopefully he has figured out something.
Thanks Again ALL!!!

Touch screen

Hi there,
I'm having an issue with my touch HD. I came to use my phone which was stored fine in my room not touched, I came to use it and it wasn't doing anything I pressed. So I decided to restart it and then when I tried to enter my lock code it wasn't noticing what I pressed and was pressing other numbers leading me to believe that it is a screen alignment issue.
However I managed to get on the screen align thing, but everytime I pressed the crosses, it would restart the sequence again and ask me to do it all again. I can't use the phone because I can't even get past the lock code.
Any suggestions? tried searching the forum but couldn't find anything..
Thanks in advance
Seanyy said:
However I managed to get on the screen align thing, but everytime I pressed the crosses, it would restart the sequence again and ask me to do it all again. I can't use the phone because I can't even get past the lock code.
Click to expand...
Click to collapse
Perhaps not of much use but I have had to "click on the crosses" in Align Screen up to 5 times after a ROM flash or similar so I would do it a healthy number of times.
If it is stuck in a long loop, I am stuck for suggestions.
That happens to me when I don't use the stylus for calibrating.
You have to be fast and press it firmly.
Thanks for the suggestions both of you, but still no luck

Stupid Problem with P3452

Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop

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