Hi there,
I'm having an issue with my touch HD. I came to use my phone which was stored fine in my room not touched, I came to use it and it wasn't doing anything I pressed. So I decided to restart it and then when I tried to enter my lock code it wasn't noticing what I pressed and was pressing other numbers leading me to believe that it is a screen alignment issue.
However I managed to get on the screen align thing, but everytime I pressed the crosses, it would restart the sequence again and ask me to do it all again. I can't use the phone because I can't even get past the lock code.
Any suggestions? tried searching the forum but couldn't find anything..
Thanks in advance
Seanyy said:
However I managed to get on the screen align thing, but everytime I pressed the crosses, it would restart the sequence again and ask me to do it all again. I can't use the phone because I can't even get past the lock code.
Click to expand...
Click to collapse
Perhaps not of much use but I have had to "click on the crosses" in Align Screen up to 5 times after a ROM flash or similar so I would do it a healthy number of times.
If it is stuck in a long loop, I am stuck for suggestions.
That happens to me when I don't use the stylus for calibrating.
You have to be fast and press it firmly.
Thanks for the suggestions both of you, but still no luck
Related
After having installed the latest wm6 from the update. followed by hard rest I got to screen alignment and it seems to keep asking align screen which I have done over 20 times and I can not get out of it even with new hard set.
Any sugestings or help please.
I forgot to mention the center point is some times not responding.
Thank you
I had the same problem, but found that if you can remove the HTC Album then you can align like normal.
I have the same problem on a wizard.
After a while I realized that there must be something wrong with the hardware.
Whenever I turn the screen on, it opens the Message pane, or whatever is configures on the right top hard button. Then if I turn it off and on, it moves to Outlook . Next time to MMS, etc.
Then, when I press the center button, it opens the align screen, but after I finish aligning, it works fine for a while.
I tried Flashing it many times, with differnt rooms, even the offial ones, and it didn't solve the problem. I also tried dismounting it all, talking all the parts apart and nothing.
Anyboday has any clue about this?
make an oem that auto aligns the screen in personal oemizer. See if that works. So that on the initial boot from hard reset it skips that screen.
I did it on mine and it worked fine but I also never had a problem aligning the screen with the kitchen either.
Hi,
I just bought a HTC HD 2, French and unlocked version.
I have a big issue with my phone: The device start, I use it 10 Minutes then lock it (stand by).
When I push the wake up button, the phone seem to work but the sreen turn ON and stay Black... By saying the screen is ON, I talking about the backlight
I tried a Hrad reset several times but the screen is black at boot.
Can this black screen issue is caused by a software problem? Beacuse the screen work well for some minutes...
Thanks for your answers
If there isn't even a boot loader splash screen i would say its something major. If you have only just got it then i would take it back or have you flashed a custom rom or used goldcard to flash a different stock rom. If you haven't I would take it back.
I have had my HD2 for about three weeks now. It came with 1.43, but have later on upgraded to 1.48 and now Im running 1.61. Two days ago I started to encounter a really annoying problem.
When I wake up the screen and slide the button the home screen appear but after one second, the screen turns off back to lock. Then I can unlock again, and again one second later the screen is off and back to lock. This often continues until I remove the battery.
Have you experienced the same problem?
Optiknerd, Thanks for your answer. I called UPS on 24 December, they're coming today.
I was just hopping there was a solution...'cause it's hard to quit this phone....
I never installed a modified ROM. The firt black screen apaired 10min after my first use. Even at boot I can't see anything and I have to Push ON/OFF more than 20 times to wake the screen up....
Freshou said:
Optiknerd, Thanks for your answer. I called UPS on 24 December, they're coming today.
I was just hopping there was a solution...'cause it's hard to quit this phone....
I never installed a modified ROM. The firt black screen apaired 10min after my first use. Even at boot I can't see anything and I have to Push ON/OFF more than 20 times to wake the screen up....
Click to expand...
Click to collapse
Did you install any software when the phone was working okay?
Also, when you get the black screen, hold down the power button and see if you get anything. I've had mine go black screen on me and that brought up the quick list. I selected lock and it worked fine after that.
See this please http://forum.xda-developers.com/showthread.php?t=606093, let me know if you have the same problem as me,cuz I havefigured out a solution and it works for me at least 2 days.
Freshou said:
Hi,
I just bought a HTC HD 2, French and unlocked version.
I have a big issue with my phone: The device start, I use it 10 Minutes then lock it (stand by).
When I push the wake up button, the phone seem to work but the sreen turn ON and stay Black... By saying the screen is ON, I talking about the backlight
I tried a Hrad reset several times but the screen is black at boot.
Can this black screen issue is caused by a software problem? Beacuse the screen work well for some minutes...
Thanks for your answers
Click to expand...
Click to collapse
Hi,
I have owned my HTC HD2 for about 3 months now. I have had a problem since i first got it which is really bugging me. Sometimes when the phone locks, i am unable to unlock it with the slider. The slider gets to about half way across the screen and then freezes. If i leave it for a few minutes it goes back to a locked position agian and when i attempt to slide the slider across, it freezes.
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Any ideas? The phone is on UK Vodafone and is running the latest firmware (v.1.72)
ukznmcl said:
The only thing which gives me access to my phone again is to perform a hard reset by removing the battery.
Click to expand...
Click to collapse
I don't have an answer, its likely to be sense trying to load something and hanging.there are loads of threads about unlock problems, all different, however I wanted to help you avoid confusion by pointing out that removing the battery is a soft reset, not a hard reset.
I'd start by removing some apps, see if it changes the behavior, then re add til it happens
i've the same issue. but not removing battery, just press little red restard button uder battery cover. i think it happens when i enable rotation of today screen or because of proximatelyscreenoff program bug. after removing today from rotation of bsd tweek i have 1-2 restarts for 2 weeks.
I had the same thing sometimes, but never happened with the latest rom I am using, and I am pretty much installing the same apps over and over after each flash...
You aren't by chance running the facebook application?
Leaving that open and locking your phone will result in you not being able to unlock your phone
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
dio62000 said:
I wonder if this problem has anything to do with power supply; I sometimes can't unlock the screen either and a few moments ago my battery had run out and when putting it on AC I wasn't able to unlock it. When it had charged a bit there were no problems unlocking it.
Click to expand...
Click to collapse
As I said, have you tried making sure Facebook isn't running
HD2 screen unlock probblem
Hi All,
I have put my screen unlock code as 0000 and set as 5 mins to lock the phone.
But that is becoming a headache now.
Sometime the phone behaves very unusual, it doesn't takes my code "0000", no option rather to reset the phone or remove battery and restart.
After the reset the phone works with my code (0000) but don't know when the same problem starts again.
Need Help..
Anyone solved this problem?
In the Att Tilt2 the power button was on Top & could close the Screen while talking on the phone
How do we do that in the HD2 cos its Off button is on the Red Call Shut button
Anyone
Unlock Problem
I everybody,
I have this issue aswell but even worse than everyone else. I can't unlock my device at all anymore else I do the "hold both VolUp&Down + Power Button " for reset to manufacturing settings of the cracked ROM.
any process so far or do you guys still think it's about messed up Apps?
best regards,
hanny
HD2 Hard Locked
Okay...so maybe Facebook is locking my HD2. It's LOCKED I'm recharging, I've attemted a soft restart, hard restart and every other restart out there...nothing is working. I even tried pushing the white button below the battery case and holding the volume up and down...I actually thought that it began to do a hard restart. It did begin but then it got stuck at the "swipe" demo. It is definitely stuck.
HELP!!!!
Hi all
first post and i got an interesting problem with my phone which i qualify as stupid. It all started when when my virtually keyborad started becoming unresponsive and when i tried to do a factory reset, i could not enter the 1234 number to start it. i left the phone for a while and then i could not get into the setting even . But i could receive calls but i could not call since i could not access any numbers on the dial pad( by pressing on the numbers of coruse but from dial log screen i could)
Anyway long story short while fiddling with the phone , i thought the lock feature was on that is why some of the touch functions was not totally responsive but to my sadness, i activated the lock and now the phone is stuck on the front page and i cannot access anything since i must press unlock at the far corner of the down screen but stupidly, while pressing on the unlock, since it is unresponsive, i cannot unlock the phone to get to the normal menu and so on.The only thing working is the square pad which tells me to press cancel then unlock to free the phone for normal use
By the way the lock feature is the one that blocks the phone so that you do not accidentally press on the touch screen and activate a program and not the lock thing operators put to limit your phone
I want to know if anyone can help me unlock the screen so that i can reset the phone or alternatively any other method via usb to reset my phone to factory settings. Any special buttons on the phone i can do to do that?
I tired leaving battery out for 24 hours but that did not work to unfreeze the touch buttons
Was thinking to reload the windows mobile completely via the micro card (which i read here) but i am not sure it will work or i fear it might brick my phone
Any suggestions will be welcome please.... thanks
Use myMobiler to control device from Pc through usb
Good luck
Ps: you'll probably have to change digitiser afterwards
Well tried the mobiler but the thing is that it asks the phone to allow the program to conenct and i cannot press yes on the touch screen since it is frozen or something so i am stuck again.
Very strange, it doesn't ask anything on my device...
Why don't you hard reset: press green and red buttons and while pressing, poke the stylus shortly in the reset hole then release the 2 buttons. It will ask something that you probably won't see, just press the action button and wait for it to restart.
Don't flash another on just yet - it may well cause issues as it sounds like your digitizer is broken. Don't hard reset either
Does it pick up anything at all? Have you tried tapping all over the place in that region to try and get a response, sometimes just under the screen also works. Do you use a screen protector? If not, try it with one, if yes, try it without, it may be interferring with it, or it may help the touch be picked up by the phone (Stupid, I know, but this is something I found to work before with my elfs, and omnias)
When it is locked, is activesync picking the phone up? You may be able to put the remote.exe into the windows folder (for myMobilier) and do it that way.
A digitizer costs about £6-£10. But due to the age of this device, as sad as it is, I would suggest trying a new phone out if funds allow for it.
ok so far i tried the hard reset (red button and green and pressed the on off button but nothing. When i press on off button alone it switches off but not hard reset. I did not know i had a reset hole at the bottom of the phone.I did that with red and green button but nothing. Only when i poke the hole alone it does a hard reset i think but when i switches back on it is still unresponsive and locked screen
I tried poking under screen protector nothing. Also i think screen is still responsive because when i tap on it, the screen lights brighter
I tired putting remote exe file on the phone( active sync is working and i can read files on the phone) but i have two remote files..which one to use ? the one that ends with 40 one or 50 .Also where to put it specifically..which folder.I tried my windows mobile based device but nothing.Also tried program files and data application nothing.
Mobiler cannot connect since from pc alone because it asks my phone permission
and i cannot tap yes to accept program.
so any more suggestions please
Hi
Maybe I wasn't clear enough, here's the exact procedure, it should work since you have to use only hardware buttons:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
If Hard reset doesn't work then your device hardware is faulty.
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Avanisha. If you try to run one of the remote.exe it will say this is not a valid windows application, thats the one that needs to go into windows on your phone.
captainstu72 said:
If he hard resets he will liekly not be able to align the screen on initial setup tito12.
Click to expand...
Click to collapse
Hi captainstu72, i was under the impression that he messed up something in his system so a hard reset would hopefully solve the problem. In case he still can't align the screen after HR then he has to replace the digitiser. Mymobiler will not solve anything, pls read the 1st post: he wanted to do a factory reset. He just have to sync before HR.
thks tito 12..problem was solved with your help.J ust did not get the steps of hard reset right. Phone is working ok now and screen is ok as well as tap function. thank god i don't need a digitizer. thanks to captainstu72 for the help as well .You were right tito..seems i ran a program and then all hell broke on my phone. I wanted to factory reset but as you know the pad was locked.
Glad I could help, enjoy your device
Ahh okay, guess i mis read something! Sorry
Glad its all sorted though, I was just concerned he may end up in an annoying align screen loop
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were
mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App
I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else
I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.
Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.