Database Users

Please Help: Hermes/Vodafone 1605 hangs up on startup

HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance

A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.

Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?

Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike

I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.

It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?

As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.

Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).

HD2 New Weird Screen wont unlock issue - help

this is a new problem for me. I have been using the most recent Dutty ROM together with Mdeejay Android ROM without any problems. All of a sudden, when I try to unlock the screen after STANDBY, it just wont register my touch, as if I am not touching it. It boots up fine, and on the first unlock works fine, but when the screen lock goes on again (after every standby) it just wont unlock. So I am stuck (I use Exchange and our policy forces the lock after standby, so I have to use it - and its worked fine for ages).
If I boot into Android, it works fine, the unlock works fine, yet strangely when I try to shut the power down, THAT screen also doesnt register me touching it.
I have hard reset but even before I load an app or do anything, the problem exists.
I also reflashed a DUTTY ROM. Same problem.
I tried CHT lockscreen - same issue. After Standby, screen doesnt register my touch.
Anyone have any ideas?

Same problem for me.. Restoring a backup image after being forced to hard reset this morning and now suddenly my HD2 won't wake up after sleeping. Pressing my end key only lights up my buttons but I have to pull the battery to reset. I'm thinking it's related to me having CHT installed, yours however might be a different problem.

I had something similar. It was right after I had installed CHT 2.0 and was looking to make the top and bottom bars transparent. I found a cab that claimed it would do this and installed it. Sorry, I don't recall what cab it was and I have deleted it. When I rebooted Sense would hang and if it got into a lock it would only move the slider a little where it would stop. Luckily, I had done a backup that morning right after I installed CHT 2.0 with Sprite so I restored and all was well.
I don't know if this is of help but I figured I'd throw it out there.

it wakes up, but wont register when I try to swype the unlock screen.

ekerbuddyeker said:
it wakes up, but wont register when I try to swype the unlock screen.
Click to expand...
Click to collapse
Your lucky you get that far lol.. I don't get any waking up. Plus I now uninstalled S2U2 and still no change. Disabled all locks of any kind and still frozen with sleep of death with in 1 min of hitting power to sleep it. I REALLY don't want to to a hard reset and install everything from scatch.. UGH.

weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
bump this is horrid

same
im having the exact same issue. I have flashed 3 different roms and flashed to the newest radio (2.15).
I started out using energy rom, didnt help. Flashed a newer energy rom, didnt help. Now im using the dusk rom, same issue.
SOMEONE PLEASE HELP!!!!

It's a quite common digitizer problem lately... it seems the HD2's digitizer is failing on some units, possibly because of usage with android? my father's device acted the same way, only it sometimes did register touch and other times, not.
My device doesn't have these problems, yet. But seeing that a lot of people here are experiencing these issues, and with the notion that I use android pretty much all the time since I first booted my device, i'm pretty sure i'll experience it soon as well..
Make no confusion thou, the assumption that android effects the digitizer are purely my own thoughts on this matter, no such thing has been proven and the conclusion that android is effecting our HD2s is based purely on the statistics of touch screen failures in the last few months since android has been made publicly available in a working form.
EDIT:
Those seeking A solution, as far as I know, the only solution is sending your unit to HTC for repairs, you'll get it back with a note that says that they replaced your digitizer or your screen, at least these are the reports I heard from the other folks whom followed this procedure.
Good luck.

HTC HD2 Screen Lock
I have only used Android a few times on this 'phone and it has a standard HTC/O2 ROM installed so it must just be a problem with the top part of the digitiser. With android running the unlock is at the bottom and is unaffected.
Is there any way of testing the digitiser before deciding whether to get a repair sorted,
Ta,

link:
htcphones.net/htc-hd2-problems-with-touchscreen
short version :
change digitizer

ekerbuddyeker said:
weird update...
It has something to do with which key i witch the device on with. If I use the phone key, I can swype the unlock. If I use the power key, it doesnt register.
Another related issue: when i hold the power key to switch off, it wont register me touching power off or reboot etc. so I have to take the battery out to switch off. Its the same in Android.
Anyone know? Hardware issue?
Click to expand...
Click to collapse
A friend was complaining to me about something like this since last week. I could not figure it out so I went ahead and installed Android cm7 and still have the same issue.
Until I read this post after searching through the forums all over Screen now unlocks perfectly fine but only using the green Phone icon. If I try to wake the screen with the red Power button, the screen is unresponsive.
Thanks for the info.

Already happened tome its a hardware issue can't be fixed so if you still have warranty on ur phone send it to htc for repairs b because it tends to get worse n worse soon other keys will start to give in I think that's one reason why most android phone been switching to capacitive buttons because hardware causes this sorta issues and send it in for repairs to get it fixed
Sent from my SGH-T959 using XDA App

the same issue with me , is there is any solution for that .

Wakeup the phone using the send button.it will work

[Q] Touchscreen Problem

Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?

had same problem, found a FIX
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.

tidygrant said:
i have had same problem past couple of days. i was running darkstones SuperRAM_FroYo_V1.5 build with oz 2 cleanex rom. i know that every now and again it would be a pain to unlock the device with the agonising wait for the lock screen to show up but this time the touch screen would not work at all not recognising any movement and not dragging the unlock button across. i would have to take the battery out and restart, even some times touch screen would fail completely when in winmo too, got to a point when 3 days of working then not working and taking the battery out a million times to boot back into android to unlock the device, then touch screen died completely.
FIX- Hard reset
will reset windows mobile. all data on device will be lost.
hold down up-vol key and down-vol key, soft reset button and then power button till it displays formatting screen. follow on screen instructions.
hope this helps.
Click to expand...
Click to collapse
well i have woke up this morning to be able to unlock my device to then locking it and not being able to unlock it again!!! i had notification to say it had managed to restore 16 apps whilst i had been asleep so i am thinking there is a dodgy app out there some were

mazdarider23 said:
Alright, so here's my problem. My touchscreen won't response to any finger movement. I could press the hardware buttons like power, volume and talk and it response to that but my problem is mainly trying to get inside my rom. I tried flashing rom via NAND and via clockwork mod and nothing helps. The G Sensor seems to work just fine because it rotates the screen when I'm inside my ROM. I could go back into MAGLDR but I don't think anything there is going to help?
Has anyone else experience anything like this and if so, what did you do to solve it?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA Premium App

I have this problem and have found no way to fix it, I have tried everything except possibly going to the clk loader instead of magldr. when i put the phone to sleep with the power button is when i have the issue of not being able to unlock my phone in Android. I have tried task 29, going back to original windows roms, sd and nandroid, it is a hardware issue related to the digitizer as far as I'm concerned. I love my HD2 and really need to fix or find another one. I know this doesn't help, but maybe a little more insite if nothing else

I had the same issue. With my 1st HD2 it started as an intermittent problem, then eventually completely stopped working. With my replacement it just started to happen again. I immediately flashed back to stock tmo windows and the touchscreen would work so long as I did not try and put the phone on standby or wake the phone using the end key. If the phone went to standby on its own, the touchscreen would not work either. I changed the settings so that the phone would not go into standby at all. I then learned that locking the phone from the windows menu and allowing it to go to standby that way somehow averted the touchscreen problem. After 2 days, the problem seemed to resolve itself, almost completely. If I try and wake it using the end key, the touchscreen still wont work, but every other button on wake works. Also, putting it in standby with the end key seemed to not cause the problem any longer.
I dont know if the issue varies per person, but what worked for me was going to stock windows for a couple of days, then starting over with android. I guess it depends on how far along the problem has progressed.

Look at my thread in my Sig about the Unresponsive Screen Solved. This sounds exactly as that. And there are various workaround solutions through out the post.

[Q] phone shutting down whilst screen lock

has anyone faced the phone switching off even when it's screen locked? This happened a few times to me.
1st scenario is when my phone is in a waist pouch which is a little tight for this model. when i take it out of the pouch, i either find it off or waiting at the sim unlock screen. this is caused by pressing the power button accidentally.
2nd scenario is after charging over night, i wake up to find the phone asking me to key in sim unlock pin (it will not be completely off because whenever charger is plugged in, it will power up). The phone was screen locked before i charge it and i did not touch the power button by accident unlike scenario 1.
which ever the scenario, by right the power off button shouldn't work whilst in screen lock right?

The same scenarios happend to me, sometimes more than once a day. Very annoying.

I too have this issue, especially the overnight charging one, which is annoying because then the alarm fails to go off!!! After convincing 2 other people to get the Trophy 7 they also experience this.
I called HTC support in the UK yesterday and all they could suggest to me was that I reset the phone settings, which I've done, and of course ended up needing to put all my settings back in which is extremely frustrating when I expect that it won't fix anything.
I really would recommend calling HTC support in your country and logging a call, because the guy told me that I was the first to report it.
You can get the phone numbers from the htc website, which i cannot post the URL to since I'm a new user, but I'm sure you can find it. Go to "Support" -> "Customer Service" -> "Support by hotline"
Of course, you could not call them to report the issue, but then they'll think that I'm the only user in the world with the problem and not actually resolve it!!! It's going to take you about 10mins and they'll keep talking to you about windows mobile 6.5, instead of windows phone, but the more calls logged = greater chance of resolution.

I've had the turning of when it's in my pocket, but i've never had it turn of overnight when charging.
at least not that i've noticed
Whilst experimenting with android on my touch pro from the very beginning when you couldn't enter a sim code, i've removed it and i'm to lazy to set a new one

All the problems (screen freeze of crazy dancing icons of phone shutting down) solved after FLASHING newest WWE ROM from this forum. Maybe helps, but U have to decide and do it yourself or not.

This has happend MANY times on my trophy aswell.. I ended up turning off the sim lock code (That way the phone starts up again after boot and your alarms etc works)

Yup, I've had the "pocket" thing also happen to me, more than once in the same day... quite frustating.

Qtek S200 (HTC Prophet) After ROM update, its now shutting down whilst in sleep mode
Sorry to dig up an old thread, but recently I upgraded my s200's ROM using the CD utility that came with it. Its now running Build 14928.2.2.0 of WM5.
Before the ROM update it has never done it once.
Some people said they got the problem when it went into lock screen, my lock screen is fine. It will only do it when the phone is in sleep mode, if i disable the "power off" timout setting then its absolutly fine aslong as i dont press the power button.
Did anyone ever find a solution to this problem?
Somebody did mention about flashing the rom from one of OS's on this site, but all the ones I have found contain dead rapidshare links.
Any help appreciated
Thanks

My solution on Trophy is simple, using a Casemate case on my phone. It makes the off button so stiff, that it's hard to shut off.
I guess I never realized why it was such a pain in the case to shut off... this MUST be the reason. Also, since I now have two Trophy's (one for developing roms), this other one I just bought has been through hell, and it's difficult to half press the camera button to focus. The Casemate case I have on my good Trophy makes it far harder to press the camera button, but my year old Trophy that I've always had doesn't suffer from any problems with its camera button.
This is the newer version of the Casemate case I was using on my HTC Trophy. I don't know if this will help you with your older phone, but maybe Casemate makes a case for it. Since it's an older phone, it will be difficult.

Lock screen bug

Just incase anyone else gets it, had a frustrating bug where after using the phone as normal throughout the day, I just went to unlock the phone using the to fingerprint unlock, which it said was unavailable and to use pin to unlock.
Upon inputting the pin it refused to accept the pin, was deffo correct used the same pin for years and years, no way I was getting it incorrect. No matter how many attempts it wouldn't work.
In the lock menu even holding down power I was unable to open the restart or turn off phone options aswell to compond the frustration.
After holding the power button for what felt like forever the phone performed a restart, the phone was able to be unlocked using the pin after the restart.
Had the phone for weeks and this is the 1 and only time it's occured. Just thought I would mention incase it happens to someone else

I can confirm that behavior and also the solution. Had that once as well.

Nearly the same issue here but in my case the power menu to restart the phone "normally" worked.....