My O2 XDAII is 10 weeks old. After using the internet and the screen freezing I SOFT-RESET it. Now the screen will only flash with the O2 logo between the backlight coming on and off and a few letters/numbers at the bottom right of the screen. Ive never had any problems before...I cant soft-reset, hard-reset or (it seems) to be able to charge it. The only way in which it stops 'flashing' is to take out the battery. Is there anything I can do at home?? (as you probably guessed Im a novice at all this!)
Any help would be greatly appreciated
Many thanks, Rob
This happened to me just yesterday, although It happened in different circumstances. Baiscally, I went to turn the phone on and it wouldn't (with any button.) I tried a soft reset and all that happened was the O2 screen appeared with the backlight flashing on and off every 10secs.
Before trying a hard reset I waited to see what would happen when i connected it to the cradle at work. Soon as I connected it. it switched back on, but it was as if it had done a hard reset (ie everything I have installed was erased. Good job I made a backup!).
Basically, it seemed to rectify the problem once connected to the cradle, which hasn't happened to you I know, but i thought I'd let you know that I got the same "symptoms".
Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers
Could you please tell how you hard reset your device? What version is your ROM?
I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers
It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!
Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.
Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????
Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.
HELP NEEDED!
Yesterday I bought a Hermes (Vodafone 1605).
Everything was fine, I installed Opera and tried the wi-fi.
Then it locked and there was non way for turning it off. So I made a soft reset and I found out it hangs on the vodafone splash screen.
I tried a hard reset and nothing changed.
I can see some codes in the lower part of the screen as it tries to boot up but nothing happens.
I looked up some threads and tried to remove the battery for 20 mins.
It actually went over the vodafone splash screen but only to halt on the windows mobile one.
The thing that puzzles me is that I didn't mess at all with the ROMS!!!
It's exactly as it comes from the box.
Any advice and help is more than welcome....
Thx in advance
A few more details
I've been trying to get my Hermes working.
That's what I found:
Taking away the battery for some mins and hard resetting brings me to the windows mobile screen then it hangs
The same procedure but soft resetting instead of pressing space actually let the phone start but then it hangs on the screen: "Tap the screen to configure ...." etc. etc.
Still trying to figure out what's happening.
Anyone with some ideas please help me. I don't want to play with the ROMS till it's strictly NECESSARY. I can't understand why it's stopped working.
Now it works...
Repeated the procedure, soft resetting instead of pressing space.
It went smoothly and run all the Vodafone customization programs.
Now it's off and charging.
Don't know yet what was the problem. Hope it's not a problem of stability.
I'm starting blaming myself for leaving my old Tungsten.
Does anyone experienced something similar? May depend on some particular operation?
Curious, but Hermes sometimes needs to settle down. Suggest you try the following to avoid hangs/freezes as well:
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
Mike
I think it's the well known freeze problem...
My Hermes worked fine for a while. Then I synced it and installed Magic Button. Everything looked perfect. I left it for a while and when I came back it was off and it won't go back on. Soft resetting just causes a freeze on startup.
I guess it's some problem with activesync. I tried the fake server but I'm not sure I didi it properly. I'll try again once I wake my Hermes back up.
Hope to solve this, otherwise it's almost unusable.
It keeps freezing...
I'm getting really worried.
After some hours of normal use I experienced the "won't wake up" problem.
The strange thing is that soft reset doesn't solve the problem. Neither does the hard reset.
When I tried to soft reset it went to the bootloader page.
I need to remove the battery for about 20 mins and try a hard reset.
Sometimes it works with space reboot, sometimes it need the soft reset restart.
Then it freeze after some time.
When it doesn't work it freeze on the vodafone splash screen after showing the version numbers at the bottom of the screen.
I'm quite puzzled.
It's a brand new V1605 with S/N HT645.
Maybe that's more than an issue on it.
Any chance to improve this with a ROM upgrade?
As your device is brand new with the its original ROM, I would take it back to the store you purchased it and ask for a replacement.
They should swap it for you right away.
Not so easy..
I'd like but I bought it from ebay.
It's a brand new Vodafone UK VPA1605, but i don't think I'm eligible for any assitance (even paying) here in Italy, even if Vodafone Italy sells the same PDA.
Now I'm not even able to start it. It keeps freezing on the vodafone splash screen.
I tried several hard and soft reset (even removing the battery for 1/2 hour or so). What I cannot understand is why it's so unpredictable? It's electronics.
It should just work or doesn't work, till you change something (software or hardware).
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
Hi my phone is from Germany,the phone is of 1 year and in last moons sometime just off, auto power off without any message... and in last week can't power on. The phone just was DEAD. But now after many time try the phone is ON and again sometime just off after 2 3 or 10min. The phoblem is not from some problem I do many hard resets but still problem. Now I re-flash IPL with last version 2.*****.1 and can't unlock for re-flashing with other version. Can you tell me some good english rom for xda_nova and from where is this problem?
Thanck you!
it`s a very big problem of this model it`s hardware and you need to disasamble and put something on the processor to make pressure to him
***** said:
Hi my phone is from Germany,the phone is of 1 year and in last moons sometime just off, auto power off without any message... and in last week can't power on. The phone just was DEAD. But now after many time try the phone is ON and again sometime just off after 2 3 or 10min. The phoblem is not from some problem I do many hard resets but still problem. Now I re-flash IPL with last version 2.*****.1 and can't unlock for re-flashing with other version. Can you tell me some good english rom for xda_nova and from where is this problem?
Thanck you!
Click to expand...
Click to collapse
I've got the same problem after flashing the ROM. The Phone goes OF every time it goes in energy saving modus. So I turnes of the funktion (Backlight of after xxx sconds) don't know exacliy how it is called in english. Now the phone stays on, but of course now the battery power went down verry fast!
If I touch the Power Button which do the same (Energy saving modus) the phone goes OF as well. Sometimes it restarts emediatly some times not.
this is not the sollution for the problem, but I think it would be nice to know if we have the same problem.
i've had the same problem. First it looks like slide2unlock caused this problem. I never used this program, and my elf worked fine. After using slide2unlock the elf suddenly started to auto switch off..
Upgraded my rom to the latest TESS (lite) and changed pagepool back to 4 mb => no more auto off problems
MY Problem is fixed too
Hi,
In the meantime I've fixed this problem as well.
I had an ELF ROM running on an ELFin device. Thought that the model name would be the Model_ID. ... Well ... now I know better.
One ELFin is brocken now (don't do anything, not even powering up or so), but the second one is now working fine.
regards
Cico