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I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
why dont you take it apart, and see if its visually fine on the insides?
look around, and you'll find a detailed service manual.....that should help!
btw, it isnt really hard to take it apart and put it back, i've dont it 4 times already to tighten my hinges!
San
sorry to hear that, Ive heard its a bit sensitive.
I agree with the above post, pull it apart and get an idea wats going on. just make sure you put those lil red stickers back untouched for warrenty's sake, oh and dont tell the repair centre u dropped it, just say it stopped working.
good luck
Hi,
I dropped mine from a similar height onto a relatively thick caprpet, and do you know what? The red locking device that holds the battery in place ACTUALLY SNAPPED OFF. i.e. incorrectly designed, the battery is too heavy for the plastic - go figure that things do not work on your device for a similar drop.
I find it so incredibly piss poor that such an expensive (and friggin HEAVY) device is SOOOO fragile!
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy
underwurlde said:
(Also can't belive how pathetically crap the camera is, but that's another matter).
Andy
Click to expand...
Click to collapse
I disagree, i think the camera is good, compared to most other 1.3mp phones
OK - however, you'd expect that a top of the range 'phone' such as the Xda would use a suitably outsanding camera module. It does not, rather it uses a bog standard one as used by most other 1.3mp cameras - why would this one be 'better' when compared to 'most others'?
I think I must be doing something wrong!
Andy
i see your point, maybe the camera looks better because of the xda's lovely screen
...or because you've just spent £600 and you want it to be good.... :wink:
Thanks for the Information:
The Unit has the Red Power Light when connected to AC Power.
This light is only present if the Battery is removed when charging..
The Unit will not power on with just the AC Power.
The Unit will not power on with Battery Power.
I'm hoping its just a Battery Issue
Interesring Development:
When I plug it in to USB with the Battery In it now reports as "USB Device Not Recognised"
i remember, this happened to mine once but i didnt drop it. i just left the battery in and put it on charge overnight and it came on in the morning.
underwurlde said:
...or because you've just spent £600 and you want it to be good.... :wink:
Click to expand...
Click to collapse
i actually only paid £120 , but its still a lot of money.
VolarisPtyLtd said:
I have an XDA Exec which was dropped from a height of approximately 80cm.
It fell on my foot, then a Tiled Floor, which would normally be fine for any other device, however the battery fell out and the Phone no longer turns on.....
Any Ideas on how to resolve the issue?
The Fall was really, really, really low impact....
I'm in Melbourne, Australia so If anyone knows a Local Repair Centre... Fantastoc
Click to expand...
Click to collapse
I dropped my Exec exactly the same height as you, but fortunetly it's still working, but the screen is break, there are a lot pixel off, but i still can use it there is no hardware problem ex. hang, the only worst part is the screen.
Anyone know where to service Xda Exec in Asia?
because my Exec is imported from UK.
Yeah.. maybe you can use your warranty, but don't tell the retailer you dropped it. :twisted:
"it stopped working, maybe there is software crash"
whoops... is that rite to do that?
hahaha
Hi all,..
My screen got broken 3 weeks ago. It didn't fall or something,..I just got it out of my pocket and the inside of my screen was suddenly broken...
Now it comes,..T-Mobile netherlands SUCKS! They said to me: sent the device to the t-mobile repair shop, and it will be returned after 10 working day's. Because I haven’t got much convedence in the T-mobile company I phoned them up every 3 days asking for a status update.
2 hours ago T-mobile said to me that the device is sent back to my house with a bill, and not repaired. This bill is for opening up the device to see what's wrong with it. (screen broken!). The T-mobile employee told me that the bill is 42000 euro's. This should be 42 euro's, and it's not correct because it is under guarantee. Opening up the device is free of charge because the device is less than one year old! Within one year the diagnoses for the repair shop should be free, but therefore I needed to send the guarantee ticket with the device for repair,..WHICH I DiD!
So,.. now I haven’t got my pone back, the postman will bring it with a Bill of 42 euro. T-mobile advised me to not accept it, and let it be sent back to the repair shop. They will have a look at it and phone me up when they know more about the problem and agreement. So another two weeks.... PFfffff
This is not the first problem I have with T-Mobile Netherlands. Some time ago I bought a GPRS bundle for 9 euro,..unlimited GPRS. T-mobile told me that it would be activated in 2 hours, so i used it the other day to be sure that it is activated so I would pay huge amount of money for the data. ....... At the end of the month I received a bill: 192,- euro for data,..They didn't activate it. Nothing I could do,..just to pay it.
So,... My advice,... not to go to T-mobile!
Arjan
I some how managed to break my phone's LCD screen. Not sure how it happened... I swear. I called T-Mobile hoping for a replacement and as expected they courteously asked me go F#%K myself. It's almost a new phone so I'm not willing to give up on it.
So now, I'm looking for a way to fix it. First, I want to know where I can find a compatible LCD screen for a descent price. The once I've come across so far are more than $100. And second, instructions on how to replace the screen.
Any help with this will be truly appreciated.
Thanks!
Anyone ever figure out the replacement process? My daughter broke hers yesterday.
Thanks
when you order a screen..it should come with tools.
you use those to remove the housing..
then you basically unplug the old LCD touch display and plug in the new one..
i think.
I saw the higher priced lcd's on ebay that included tools & instructions. I basically have the tools I need. I would just like to have the instructions and an lcd. Wny are things like this so hard to find nowadays.
foltz61 said:
I saw the higher priced lcd's on ebay that included tools & instructions. I basically have the tools I need. I would just like to have the instructions and an lcd. Wny are things like this so hard to find nowadays.
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Click to collapse
I have the instruction on how to do replacement for LCD (t-mobile wing) only to take out screws and if your not aware of every detailed of what your doing your probably end up killing your WING
Go on ebay and look for a ebay seller by the name of lcd4pda. I talked to him in email about the lcd screen, he has the tmobile wing lcd in stock with tools and instructions. 65.00 to 85 bux to get one and it comes with the digitaltizer on it which my wing has a hole in the digitalizer and i have to order a new lcd, hes my best bet.
New LCD, still not working
I dropped my Wing a week ago and it seemed fine. Put it in my pocket and then took it out a couple hours later and the screen had about 4 cracks in it. I assumed it was because I had dropped it earlier. The screen was white except for some blue areas where the cracking was most severe.
I ordered a brand new replacement LCD screen on ebay and just finished installing it. To my utter dismay the screen is still completely white!! It seems to respond to my touch (it goes brighter when I touch it), and it turns on and off w/ the power switch, but there is nothing but white on the screen.
Is it possible I got the connection loose when I installed it? Or is it likely there's something else wrong with my phone? Thanks in advance for any help.
It's probably a bad connection. Did you ever think you'd have to go through so much disassembly to replace the screen? Just so everyone knows, lcd4pda is legit.
Edit: Shipping was extremely high ($16.99). The location on eBay is shown as Canada but, it comes from Virginia. via First Class. I checked shipping to my location on the USPS site. It only cost $1.98. The package weight is 6oz.
Tell me about it! I had to practically start taking photographs to remember where all of the pieces and screws went. I dropped one of the screws on the ground and it took me 10 minutes to find . I'll disassemble again later tonight and refit all of the connections to see if that makes a difference. I sure hope so.
For those replacing their screens, the service manual:
http://www.modaco.com/content/Pocke...58716/HTC-Service-Manuals-Dismantling-Guides/
has a good set of instructions on how to disassemble the Wing. The hardest part is when you have to use a credit card or something similar to unseat the keyboard. You actually have to insert the card or other plastic tool between the edge of the keyboard and the edge of the phone. The pictures confused me because it seemed like I was supposed to insert the card flat into the side of the phone but really, if your phone is sitting on top of the table, you actually insert the card DOWN into this small space.
Also, for those that are new to removing the connections that are in the phone (like I was), there is usually some tape that you have to first remove before you can unhook the connection.
It worked! The connection from the screen to the phone, the one underneath the RF board, wasn't pushed in quite far enough. I reseated it and voila! I now have a working phone again that can not only receive calls but can make them now!
Now that I know it works, I can also recommend seller superpc168 on ebay. $49.75 for the screen and I spent $15 for 2-day UPS shipping.
Thanks cracula. Just ordered a screen on ebay. Hopefully I should be able to fix my phone.
still have white screen.
does anyone know what i can do to fix that. i tried reseating everything but it seems to still have the white screen. any help will be appreciated.
Replacement Wing Lcd
I got a Replacement LCD for my WING for $55 at WWW.HTCLCD.COM
..........
The weirdest thing!
I found the manual through various places including here on the site. With the manual every thing went fine. EXCEPT THAT NOW THE MAJORITY OF THE KEYBOARD BUTTONS AREN'T WORKING. It must be a faulty connection on my part of course. I'm gonna give it another shot tonight and see if it works a gain. I found the screen on the fonlogix site(blackberry8100parts.com).
Broken lcd tmobile wing
i just had my wing lcd screen fixed but by someone who doesn't work for tmobile he fixes phones and installs iphone programs on them also.. He charged me $100 to fix my lcd screen, tmobile wanted between $150 to $250 to fix it i told tmobile screw it i'll find somwhere and i did.. If you can find an outside source to fix your phone do so..
i broke my screen on my tmobile wing a while back.....was taking a 7 hour drive and the phone was sitting on the passenger seat in the sun for a few hours, later on that evening i picked it up and noticed i had a nice big crack on the screen from top to bottom somehow
called tmobile, they told me i had been paying the insurance they gave me the phone # to the insurance people, called them....paid a $100 deductible and got a brand new replacement wing
never thought i'd use the insurance, glad it came handy!
if its under warrenty dont tell them its broken say its a bloack screen theyll send you a new one and they will charge you once you send it back 100 dlrs for out of warrenty thats not bad for another phone wing
https://blackberry8100parts.3dcarts...ment-LCD-W-Touch-Screen-Digitizer_p_6-69.html
only $55. they sent me the screen but i had to remind them... a bit slow (nearly 5 days to process the order) but it is good and they provide instructions
https://blackberry8100parts.3dcartstores.com/LCD-Installation-instructions_ep_29.html
Screen Replacement Services
Another option, especially for those not comfortable with tearing apart small electronics, is to have the phone repaired by a professional. I actually own a small company called Jet City Devices that can replace the screen on your T-Mobile Wing. The cost is a lot lower than a new phone and you'll have your phone back - with all of the data in tact - in under a week.
Just an option for those that don't want to spend their time trying to figure out how to fix their Wing themselves.
So after almost 10 months of service, my X1 is being sent to a repair center today.
I tolerated the cracks throughout the case (didn't bother me) and my front facing camera was jacked. However, today whenever I slid the keyboard out the screen wouldn't change orientation and would freeze. I did a soft and hard reset -> samething happened so I got my RMA number and will be shipping the phone out today.
What are peoples experiences with the Bloomington, Indiana repair shop?
SE says that a repair normally takes 7 to 10 business days to have your phone fixed, but my phone was in repair for over 22 business days so I didn't have my phone for a month. Depending on your issue you might get it back quicker. My problem had to do with a messed up flex ribbon causing the screen to turn black when in landscape mode. From reading other posts from people who had cracks, they got their phones replaced and they got theirs within that 7 to 10 business days time frame. Hopefully you don't have to wait as long as I did.
Good Luck!
My phone repaired and shipped back out in about 3-4 days. Their estimation is always 7-10 though.
Was pretty fast and painless.
Just got my phone back, that was quick! I was kinda worried after all the horror stories, but they fixed all my issues (bad front facing camera, cracks, no screen rotation). Even the wobbly optical pad.
I think what they did is they took the front faceplate (metal) from my old phone and put it on a new phone. Phone feels a lot more solid. Got a brand new screen (my old screen had a light scratch on it).
All in all, I give SE Support an A+.
i might send my x1 to india next time then for repair. the uk is useless
Jasand said:
i might send my x1 to india next time then for repair. the uk is useless
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Click to collapse
This was in America btw.
I am using HTC HD2 since last 1 year..Its out of warranty right now & I recently flashed "ANDROI_PPC-SHIFTPDA_GingerBread_2.3.2_WP7S_V1_NAND_(07.Feb)" & it was all working fine unless yesterday when my 7 months old labrador chew the top right corner of my phone while it was in d cover..Got a slight crack in the glas/lcd..However it is still functional..I mean no color spill or abnormal behaviour in terms of display..except the touch screen has stopped working now..I've tried hard reset..soft reset several times but it doesn't seem to be working...Its driving me insane & I dont know what to do as my phone is out of warrranty...I remember I had a TyTN II 2-3 years ago & got its lcd split/broken somehows & HTC service center charged me INR 4000 / USD $88 to replace it...Though times have changed & HD2 definitely is a much complex device comparatively..So would cost me much more if i give it to them...Just went thru a video on youtube "http://www.youtube.com/watch?v=TdihThJFyz4" in which tutorial for HTC leo's screen & digitizer replacement is mentioned. Im really not sure where the problem lies. Because it was perfectly fine till yesterday before i woke up this morning & realized that my dog has done a lil munching on my HD2..Any suggestions ???
I think that your only options are to put it in for repair and shell out however much its gonna cost, or try and fix it yourself by replacing the digitizer. Theres not really any way to know how much damage you hungry dog did though.
If it was me I'd stop buying food for the dog and use that money to pay for the repair.
Good luck
Hey guys,
it seems that every smartphone i own breaks after ~18 months... Now my Z3 is finally gone, i guess.
Problems:
Blurry Pictures, i guess a coating of the lens went off?
One "system UIDs inconsistent" error, since then, whatsapp had "damaged databases" for at least 20 times - factory resettet twice, no difference
REAL bad touchscreen response from time to time. It either doesn't detect inputs at all or thinks you already lifted your finger. Super annoying, especially when typing.
Glas on front AND back is getting loose. The adhesive doesn't hold the phone together anymore
I can shrug off the first two problems (that's something i could have lived with), but not with the bad adhesive tape (??) that doesn't hold the phone together properly. You can look under the screen, it's not that far out (yet!) on the backside of the phone. Has anyone had that problem before? The phone was looked after well, i haven't dropped it, it was ALWAYS in a case. It had a glass screen protector until the touchscreen response got too bad (it didn't get any better after i removed it though).
As for my bad luck, i dropped the phone for the first time ever about an hour ago, since then the power button can't be pushed in properly anymore. The screen survived it miraculously, even though it sticks out quite a bit. I wanted to send it in for repairs next week.
I have the back sticking out problem . I'm using a case now because the service centre says they need 15 days to repair it
Sent from my D6653 using Tapatalk
I had the same issue with the glass not glued to the chasis anymore. It wasn't sticking out so badly as urs but I took it to repair centre and they repaired it for me. I had also USB charger burn marks on my LCD, so they changed my screen to a new one. I'd recommend you to take it to repair centre. I tried to heat up the adhessive but it didn't work out quite as planed. After the repair it was ok. But then another story happened. WHich isn't connected to this one.
When the glass is lose, you lose the waterproof ability too. The phone can easily take damage from any kind of moisture.
Waterproof ability? Nah, USB seal is gone anyway. It went about a year ago, so i get why there are so many damaged Sony smartphones... They should include a magnetic charging cable in the box. Thanks for reminding me with the screen, the display also has irregular lighting with a corona just above the on screen buttons. Battery runtime also reduced by 50% (9hrs SOT when new; 4.75hrs now after factory reset, i guess they decreased their battery-saving modes with every new android version).
I still have my old red HTC One M7, so repair time won't be an issue. I guess i won't change back to the Z3 but sell it when it's repaired, because it feels too big in my hands and i never liked it quite as much. Funny; I bought the Z3 when i send in my One M7 for repairs (bad camera lens [purple tint], lens cover broke by itself (was not repaired), buttons far to wide inside housing (not repaired) and some other stuff). Every of my 4 smartphones broke after max. 18 months.
CentaXx said:
Waterproof ability? Nah, USB seal is gone anyway. It went about a year ago, so i get why there are so many damaged Sony smartphones... They should include a magnetic charging cable in the box. Thanks for reminding me with the screen, the display also has irregular lighting with a corona just above the on screen buttons. Battery runtime also reduced by 50% (9hrs SOT when new; 4.75hrs now after factory reset, i guess they decreased their battery-saving modes with every new android version).
I still have my old red HTC One M7, so repair time won't be an issue. I guess i won't change back to the Z3 but sell it when it's repaired, because it feels too big in my hands and i never liked it quite as much. Funny; I bought the Z3 when i send in my One M7 for repairs (bad camera lens [purple tint], lens cover broke by itself (was not repaired), buttons far to wide inside housing (not repaired) and some other stuff). Every of my 4 smartphones broke after max. 18 months.
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Click to collapse
Yeah, there are quite a lot broken Sony phones, especially in this area(Screen). I completely agree with you about the magnetic charging cable. I had an issue with that also. I've never reached 9hrs of SOT, I've got this phone for like 6 months or so. Never had it more than 6 hours.
About the updates- yeah. As i've heard, it has decreased by every update. The best battery was with KK, but when I bought it, I already had 5.1.1 preinstalled. It is a good phone, serves all my needs for sure. Doesn't lagg and so on. THere are few things I dislike about it, the camera is underperforming for such a lense and specs. But not terribly underperforming. Think my recent phone (LG G3 ) was taking better shots. It eventually breaks. I had my phone taken to warranty repair twice. Once for screen getting lose, and the LCD burn marks. And then I took it to warranty repair because my camera became blurry and the focus didn't work at all. I tought it was just a piece of dirt behind the lens. but as it turned out, they repaired the LCD again, the upper firing speaker, the camera module, the magnetic charging module and so on. I may have got a bad unit, but the problems are surreal. I paid so much for this phone, but I have never had so much problems with any phone than with this one... Quite dissapointing to be honest. And I'm thinking about the same as you are... Switching away from Sony. This experience is quite terrifying... :crying:
oSandmaNo said:
I have the back sticking out problem . I'm using a case now because the service centre says they need 15 days to repair it
Sent from my D6653 using Tapatalk
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Click to collapse
Would you have to pay?
XxCyberHackerxX said:
Would you have to pay?
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Click to collapse
I had it too, I didn't have to pay a cent. It is covered by warranty. And the adhesive might get lose by itself. As it did for me.
They should cover anything which isn't damage by your behavior. Like dropping the phone on the ground and so on
Madzix said:
I had it too, I didn't have to pay a cent. It is covered by warranty. And the adhesive might get lose by itself. As it did for me.
They should cover anything which isn't damage by your behavior. Like dropping the phone on the ground and so on
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Click to collapse
I guess it depends on the repair center then. I'm shocked they would honor it since its out of warranty. Sony rules!
XxCyberHackerxX said:
I guess it depends on the repair center then. I'm shocked they would honor it since its out of warranty. Sony rules!
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Click to collapse
Yeah, As I've heard, they don't act the same in any place. They mostly are very mean. And don't want to help at all. Either they say that you will have to pay for it or just live with the problem. I guess not everyone has like 200$ for a new LCD swap and so on.
Just to be fair, i'd only want to switch back to my One M7 because i loved that phone so much. Also because it still feels too big. The One M7 was even worse, quality-wise.
The Moto RAZR i i had before the HTC worked for a year, only the AUX port was broken and after sending it in, it was ruined (scratched, logo damaged) and i got my money back. Before the Moto, i had an Desire HD that held together pretty well, until the radio went bad. SIM wasn't recognized very often, battery was absolutely DEAD (jumped from 60% to 0% more than once).
What i think is so sad about it, is that you pay ~500€ for a piece of .... that doesn't even hold together for two years. I knew why i didn't sell the "repaired" One M7, you NEED a backup phone these days. Now it's in use for the second time after the Moto G of my girlfriend broke. Probably if they would spend just a LITTLE more on quality than on new features for the next high-end smartphone that has to be released after 6 months i'd be more exited to get a new phone.
I only bought the Z3 because of the battery life (gone with updates) and because i had several friends with Xperias of which none had a problem.
XxCyberHackerxX said:
Would you have to pay?
Click to expand...
Click to collapse
Its out if it's warranty period. So yes they are charging me. But since they need 15 days, I'm not giving it to them
Sent from my D6653 using Tapatalk
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
Bäcker said:
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
Click to expand...
Click to collapse
I'm in Florida so anytime I have a problem I have to call customer service and they keep saying they don't do out of warranty repairs anymore. I wish I had a repair center nearby
Bäcker said:
My backcover became slightly undone (adhesive failing). I also had 2 bright spots (0,5cm diameter) on the left and right bottom part of the LED.
Everything was fixed free of charge, they also gave me a new battery (I asked for a replacement although the old battery was still going strong, but I plan on using this phone for quite a while and the old battery probably had way over 300 cycles)
Click to expand...
Click to collapse
Damn you are lucky. No repair for me here as garanty period is over, but I have the exact same issues, forward facing glass is getting undone and I have at least 5-6 bright spots on my screen. Really, really annoying when reading. Any idea if I could get it fixed in some no-name shop?
Surprise... After sending in my Z3 on 18.08., i just got it back and i'm in a moral conflict. They sent me a new unit plus new screen protectors. Service-wise, i'm really stunned. It makes me consider buying a Sony again, just for the service... Unfortunately they don't sell a phone i'd want to have right now.
However, my mobile phone contract runs out in 2 months and i got used to my old HTC One m7 again... So i don't know whether i should (and also want to) use the Z3 again for a longer period of time or sell it in it's new condition and get a new phone in 1.5 months. I'd want to have an S7 or Note 7 - especially the S7 would be plain cheap if i'd get it with a contract. If i sold the Z3, the additional costs of getting the S7 would be covered for 18 months of a 24 months contract period. Hypothetical: If I'd use the Z3 for another two years (won't happen) i'd only save 60€ compared to getting an S7...
Well, i guess those are first world problems. Anyway, i'm really stunned by the service - worst experience yet was motorola when i got back a damaged phone, closely followed by HTC, they repaired half of what was broken on the phone...
Sell the Z3, especially if it's brand new, you could get a good price for it. Then invest that money into something new.
I had this problem too, service replaced my phone's screen and metal case for free because this is Sony's fault.
How are any of you guys out of warranty? Mine came with a 2 year warranty in the UK, and it hasn't even been out 2 years yet.
I had to send it to service centre twice. First time digitizer broke, second time replacement screen was peeling away and screen was getting discoloured. Both times also got the magnetic dock port fixed, but I think that was damaged because I was using the wrong insert in the magnetic dock (you need to use the tightest one). I'm a bit disappointed that such an expensive phone breaks this easily, but the service has been excellent.