Related
I was a Treo 650 user until it started random reboots when it was shaken... after many drops, during my service in the army a year ago. 1 year of drops was enough for my 3,5 year old Treo.
Anyway I found one day on www.emarket.gr an HTC Universal (V1640) for the price of 200 euros.
Of course I bought it instantly but I never got to use it as a phone, because my Treo was working well and it was more suitable for me at work.
After the death of my Treo, one month later, I started using Universal but I wasn't satisfied by it's applications nor by it's performance and of course I was again damned by the flaws of M$ OS, but I got after it and I started to love it.
So after a long introduction and a little bit of confension my problem with my Universal is this.
On Friday the LCD screen was damaged by me so I went to the HTC brochure in my town and the repair cost was 295 euros.
Today after flipping my screen I got a white screen (both portrait and landscape mode).
I went again to the shop and told me it's propably the co-ax cable and it will cost me 130 euros more...
Is there any place where I could buy a used or unbranded cable for less money?
Until now the phone had cost me 500 euros and it's use was fairly mild comparing it with that of Treo.
OK
Took the phone from repair shop of HTC today.
The technician couldn't say what it was.
He took it apart and then reassembled it and "voila" the screen was working again fine.
Propably it was the wiring loose and I had a white screen.
I found a similar post from another guy who fixed that problem alone.
Anyway back to business again.
ooops
all i can say is now my screen turns 900 degreese and keeps on turning lol anybody for spair parts
Hi! I Love ( D ) my TD2... to bad my touch screen broke already (2 months after purchase) without dropping it or whatever.. Screen and phone works normal.
Im just curious if there are other people having this problem jet?
Do you guys think im f*ck'd? or does htc replace touchscreens within warranty?
if not; Does anybody know what the costs may be for replacing a touchscreen? And is it possible to replace only the touchscreen or must the whole screen be replaced?
A lot of questions , i know.. hope someone can give me answers.
Thank you!
new screen
see here, a similar discussion: http://forum.xda-developers.com/showthread.php?t=537654
if the screen broke and it was not your fault, warranty should cover that ... it seems that buying a new screen and putting it is easy ...
thnx for reply georgeono! guess i'll try warranty first.
same here...touch screen cannot sense any form of touch
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
my batt went flat...
I go home and charge it..
before full charge, I sms and it is not working anymore..
Soft reset or hard reset no use..
Next day, I see the "liquid" screen under sunlight...
I also take care of it well as this is my first pda and most expensive hp i ever bought...
Going to sent in on this coming thursday...
How about ur warranty, void or consider under warranty??
havent found time jet to send it in but i'll send it tomorrow so i'll let you know. .
I have had the same problem. I sent it back last Friday and have had notification on Monday that it arrived at HTC, but the tracking details they gave me don't seem to do anything. They say it'll be 5 to 10 working days before I get it back.
The engineer on the phone pretty much straight away described the problem as 'LCD Leak' and that was also stated on the postage label they sent through to me.
I found a short term fix for the problem before i sent it off: When you see the touch screen has the patch of liquid inside, use a piece of sellotape or other sticky tape and gently pull the touchscreen outwards away from the phone and it becomes usable again as long as no fluid is touching the screen any longer.
Hope this makes sense.
edit: I got my phone back and the same problem was still occurring - it looked like they had simply take taken the screen off and put it back on again. It has gone back again, but hopefully this time they will actually look at it.
hm i tried your fix but it didnt work for me ..thnx for the tip anyway!
Same like here I think:
http://forum.xda-developers.com/showthread.php?t=522813
I had to sent it back for a repair. Right now my repaired phone starts to get the problem again
kaas11 said:
Hm.. to bad man. when i put my phone under a bright lamp or in the sun i can see some kind of liquid under the screen(so i know its definitely broke..), same at yours? did you contact warranty jet?
i guess the screen is just not that strong, cause i have treated this phone much much better then my old htc touch and that touchscreen is still working..
Click to expand...
Click to collapse
i had the same problem and i can tell you this is caused by too much pressure on the screen. it seems the screen does fall into the phonecase and therefore free itself from the glass. take care with that phone in the pocket!! also the manual says, take out the phone of the pocket when you sit down!! i was shocked when i read that... i mean.. wtf.. what is the idea of a mobile phone which you cant have in your pocket???
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
kaas11 said:
haha , and they used to call it a pocket pc! too bad i havent read the manual BEFORE i bought this fragile peace of sh..
Click to expand...
Click to collapse
Your just a very unlucky man...
I really love my TD2 and it's working as it should be.
I do not use a case and have it just "naked" in my pocket (without keys and other stuff in my pocket) and its no problem, no scratch...
And i don't call it fragile, ok... it can break easier than a rock in your pockey but still..... I don't know how your TD2 is but mine cant bend a 1/2 mm, it's pretty though.
Phone fixed.... For now
I have received my phone back after a second trip back to HTC and it appears that they have replaced the whole frontage of the phone as a tiny scuff on the metal bit and a miniscule scratch on the screen have gone. The internals of the phone are the same as it has the same serial number and IMEI number.
Its all working so far, I've had no evidence of the fluid in the screen as yet and hope not to again!
Send it back and it will be mended eventually!
Had a similar problem, after 20 days the display broke (not on the surface but under it) because of...who knows, maybe direct sunlight since it was on the seat of my car.
Now, after reading the post, I see it's not a singular problem but also other lucky customers are dealing with it.
The real problem is HTC service. I contacted HTC Italy and they told me to take the PDA to a collection point along with a letter describing what happened since I asked for the warranty cover. After 20 days they told me I have to pay 126€ to repair my D2 because the service decided that it was due to my manomission (aka : you have lied to us). After some enraged mails I sent to them, they replied me I should contact HTC in UK to have the warranty. I decided to pay to have my phone back quickly but until yesterday no answer.
Today I sent another email and HTC replied telling me that the service center is closed for holidays until 24th...
I let you imagine how disappointed I am with HTC and they call it HTC Service Excellence.
Ok, it was my fault...I knew I had to buy the spare part on my own and change the LCD but I trusted the HTC name...big big big mistake!
Just consider those experiences in case you think to send your phone back to HTC service...I will never do this again!
Thank you guys, now I know for sure it was not my fault.
I have my TD2 now 3 month and I recognize the problem others mention. Although this problem is a fault, the system is not broken.
When the phone blocks, look for the "liquid" below the screen. It can be very small to fingertip size. The screen is not broken but the touch screen sticks to the display screen. It occurs by applying some force while using the touch screen. Of course this should not happen but it locks the phone or results in unpredictable touch inputs. IT IS NOT BROKEN.
It can be easily solved. Just wipe, with some pressure, with your thumb over the touch screen starting from well below till above the affected area. The touch screen detaches from the display screen and everything works again.
The solution would be a mod by HTC to prevent the two screen from sticking together.
I hope this helps by preventing people to send their phone back and foreward unnescessary.
Just send in my TD2 today for the same reason. Hope they wont simply "lift the surface up" and send it back to me.
repaired!
i had to wait a long time, but i got a message today that the phone is repaired within the warranty by an external repair service. Hopefully the problem is solved now, but im very glad to hear its not gonna cost me 200 euro's or so!
for the dutch : ondanks alle slechte verhalen over dynafix (volgens mij de gebruikelijke repair service voor een htc telefoon in nederland) is het toestel gewoon gerepareerd zonder onzin over drukschade etc. !
update
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
kaas11 said:
got my phone back yesterday , in fact they replaced my old phone with a brand new one! Totally free of costs. So i'm a total htc fan again!
Click to expand...
Click to collapse
Are you sure it's new? I thought they replaced mine as well (after a LOT of phone calls and hassle), but the serial number is still the same.
The counters had been reset, so at first I thought it was a brand new one...
I dropped my phone and ran over with car wheel. .. Here's how it seems now
Guarantee does not apply under these conditions .. Can it be replaced ? .. In general is there a spare part for this in the SE production line for replacement parts...
Sorry for my bad English (google translate )
does the phone still work? does it turn on?
I' m sorry to hear that ! and I think it can be repaired at the SE's factory
Good luck to you !
it can be replaced, go to ebay.com and check for Xperia X10 "Digitizer"
also you can replace the housing of the entire phone and also the buttons.
all the pieces are there, you just need the knowledge to put it all and in some cases a good glue
Ahh i just did that to my phone as well. The touch still works ect just need the new cover. I looked around and its gonna be about $100 at the most to fix it
im willing to buy the broken phones if it still works and they are x10i's send me a pm if you want to sell it.
Yes..phone works whithout any problems.. Display isn't broken..
not good still under warranty
try to make a story what fits the conditions of you guarantee
I tried it once with my W580i when I completely broke its display and guess what... they made it for me
good luck
the X10 screen seems very durable, mine is little broken also, and thanks to the thin cover that is has on top, you can't feel the broken screen, just see it.
Also the touch screen is working fully functionally like nothing has happened
The only thing i like it about SE is the high Quality Built mobiles ... my friend bought an i phone 3GS when it was new and after a week he dropped it and the screen broke into pieces and was unusable .. i dropped my x10 on asphalt in the street many times and i see only little scratches ... anyway i'm sorry for your x10 and better to check with warranty
chrismorgann said:
Ahh i just did that to my phone as well. The touch still works ect just need the new cover. I looked around and its gonna be about $100 at the most to fix it
Click to expand...
Click to collapse
i sent you a pm but not sure if you got it website is acting funny and it doesnt say i sent the message. anyway im willing to offer you $100 dont care if the screen is broken or if the case is broken as long as the inside as still good and not broken. let me know
I too had my front screen & digitizer completely shattered when a bus ran over it !!
Got it fixed at a SE Service center but it took two months for them to procure the parts ( LCD & Digitizer) & fix it at the cost of ~ 213 $
farhan032 said:
Got it fixed at a SE Service center but it took two months for them to procure the parts ( LCD & Digitizer) & fix it at the cost of ~ 213 $
Click to expand...
Click to collapse
Mmm when i rang up optus they just went on and on about charges. 1st charge is sending it away 2nd charge is like $50 for sony to look at it then 3rd charge is how ever much it costs fix and it could take up to 6 weeks. wasnt too pleased. So i guess my option now is ebay to get a new screen.
I was so exited with the nand flashing that I flashed from WM 6.5 to diferend Android roms to WM7 back to android and now my touch screen is not responsive any mores.
Can this be because of nand flashing or is my phone just broken???
Hi,
This has been reported by a few people. It appears to be just a hardware issue and nothing to do with flashing Android.
Some have reported just part of (the bottom part) the screen becoming insensitive. For some it only happens sporadically, for others it is a permanent problem.
I undertsand repairs can be made to the phone, or if you are still within the warranty period... return it once you have removed evidence of your flashing etc.
Good luck
I read some where to downgrade the radio, any info on that??
I haven't read anything about that.
Here are some links of HD2 owners reporting similar problems:
Linky
Linky
Linky
Same thing happened to me, I think its just a coincident. Flashing the radio didn't help. Its on its way back to HTC now. Best posting in the thread below, keep it all in the same place for other users. If the list keeps growing there could be a problem??
http://forum.xda-developers.com/showthread.php?t=916591
yet another htc that bites the dust
Same here
Efffff My Life......... Errrrrrrrrrrrr i bought this.
Full LCD Display + Touch Screen Digitizer (fit together solderless already) for HTC HD2 HD 2 ii Leo T8585 T-Mobile ~ Replacement Repair Pasts
from Amazon
i'll let u guys know how i did. wish me luck.
Another one for the list - upgrade to Android NAND a few weeks ago . Now the screen is completely not working . Tried several methods ie. Press hard at buttons, etc sometimes OK but now Completely unresponsive. What make it worse is that out of warranty ( bought Aug 2009 ).
How many HD2 have touchscreen problem after Android NAND upgrade ????
seems to be an android issue than anything. could the android color density have anything to do with it?
lude219 said:
seems to be an android issue than anything. could the android color density have anything to do with it?
Click to expand...
Click to collapse
Just got off the phone with t-mobile and they're replacing my phone which has the same issues.
According to the service tech I spoke to, this is starting to happen to HD2's more frequently (including his own). I'm wondering if Android and the increasing number of people putting Android on their phones has anything to do with it. The service tech I spoke to sounded pretty young, and it wouldn't suprised me if he's tweaked his phone too.
My HD2 gets really hot when using Android....particularly when its booting. Excessive heat wreaks all sorts of havoc on electrical systems/devices, and it wouldn't suprise me if the heat is causing damage to the digitizer (ie melting contact points)
The metal backing and rubber case don't help either.
I'm under warranty so it's not too big of a deal for me, other than the inconvenience. Looks like I'll have to bust out the old iPhone 2g for a week!
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Hardware issue
I am almost sure that it is a hardware issue because I took a heat gun on low to the front my hd2 (closer to the ADC or "digitzer") around the corner where the red or yellow on/off button is and it fixed the problem for about 4 days till a went to a concert and left the phone in my pocket while I danced and it stopped working again... decided to just give up and got a new one through asurion insurance
lude219 said:
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Click to expand...
Click to collapse
lude219 said:
I hear ya...
Both on android SD and NAND, i did feel that the phone runs a bit warmer than on winmo. I'm not an expert in android or anything, but does the 16M color on android has something to do with it? I don't know if it's a graphics driver issue or hardware, but something tells me the HD2's stock capacitive screen couldn't handle that much color cramming down it's pipeline.
Click to expand...
Click to collapse
The HD2's screen was designed to handle 16M color...the HD2 was designed under the presumption that it would be upgradable to WP7.
I think what's causing a lot of issues are the hacked drivers (including the graphics drivers) needed to run the Android ports. They don't run as efficiently as the stock drivers, consume more battery, and in turn generate more heat.
yup, I totally agree. it's certainly one of the risks of running non-native drivers.
My touch screen started to play up last week - wouldnt unlock via the slider on a flashed Android rom. Reflashed the phone thinking it would cure it, but it didn't. Reformatted the card, and then flashed a different Android rom. Worked for a few minutes, then stuck. Reflashed a WM rom, and the touch screen gave up altogether. Left it a day, and it worked, but when I switched the phone off, and back on, it wouldn't.
Phone was 2 days outside of the Tmobile warranty, but I've sent it back to them as the HTC phones in Europe are covered by a two year warranty....
I have nothing to lose anyway!
mine to, had to hard reset 4 times. then i hard reset did not touch the screen until the next morning and it seems to have fixed it
same problem,after flash android nand,2 week ago,now touch screen is broken
its been 4 months i am going through this this problem. Heating the screen is the best solution. But i founf WM rom which likely is fixing the problem. It happens because of andriod and i am pretty sure about it as i have done thousands of experiments on it. Now in background i run that WM rom and then andriod and never faced any problem.
HD2 touch screen not responding
I am using HTC HD2 since last 1 year..Its out of warranty right now & I recently flashed "ANDROI_PPC-SHIFTPDA_GingerBread_2.3.2_WP7S_V1_NAND_(07.Feb)" & it was all working fine unless yesterday when my 7 months old labrador chew the top right corner of my phone while it was in d cover..Got a slight crack in the glas/lcd..However it is still functional..I mean no color spill or abnormal behaviour in terms of display..except the touch screen has stopped working now..I've tried hard reset..soft reset several times but it doesn't seem to be working...Its driving me insane & I dont know what to do as my phone is out of warrranty...I remember I had a TyTN II 2-3 years ago & got its lcd split/broken somehows & HTC service center charged me INR 4000 / USD $88 to replace it...Though times have changed & HD2 definitely is a much complex device comparatively..So would cost me much more if i give it to them...Just went thru a video on youtube "http://www.youtube.com/watch?v=TdihThJFyz4" in which tutorial for HTC leo's screen & digitizer replacement is mentioned. Im really not sure where the problem lies. Because it was perfectly fine till yesterday before i woke up this morning & realized that my dog has done a lil munching on my HD2..Any suggestions ???
I'm glad to hear that it's not just my phone...
I upgraded to nand aswell and it worked perfectly ever since the first android upgrades came out.. Then about a week ago my screen started messing with me.. Sometimes the lockscreen didn't respond at all, and then it would require like 3-4 reboots before it did? Suddenly one day it stopped working, I did a hard reset and it worked for half a day. Now it's totally nonresponding and I'm going to send it to the repaircenter.... I asked them if messing with the software was a problem, but he said that it didn't matter and that I shouldn't bother to reset the software.. It didn't void the warranty in any way.
soooo my touch screen went out about two days ago. not all the way out, just stop recognizing some touches. heavily dependent on which button i used to wake the device. (running MIUI android)
this will be my fourth tmous hd2.. if i want to pay the $130 for a replacement one because my warranty won't cover it because the water damage sticker is pink. even though the phone has never even seen water.
The first hd2 i had, digitizer went out, the replacement wouldn't even get passed the stick together screen on first startup. so i had to send that back and get a new one. I'm not too sure how badly i want to pay the 130 because it's a known problem on the HD2s and the sticker could have turned from someone breathing on it heavily.
I'm thinkin of maaaaybee getting the sensation in a month or so. but since i'm using a sidekick until then, i'm not sure if i can do it lol. it has an astounding battery life of just over an hour.
anyways, that was my rant about HD2s and stupid warranty/insurance stuff.
i am not sure if it's the usage that people give to MO phones, or if it's just bad luck. I've bought mine used, 6months old "as new", and it runs in perfect order, with no problems at all. (lucky i guess)
well the first one i had for i'd say 8 months.
and then this one for about seven.
but i remember reading a thread a while back about cleaning the connection from behind the end button and it helped the problem but i can't find the thread now.