Could this be a virus? - 8525, TyTN, MDA Vario II, JasJam General

Hi folks, I receieved an sms whilst away from my phone (so i didnt see a preview) and now nothign works! Backlight is on all the time and the bottom of the screen has OK and Menu - in that order which is odd as OK is generally on the right. I have tried a soft reset and a battery removal but its still the same. Short of a hard reset is there anything else I can try?? Does that sound familiar to anyone else?
Many Thanks

Seems not after all. I kept resetting and it envtually came back ok.

aprmike said:
Seems not after all. I kept resetting and it envtually came back ok.
Click to expand...
Click to collapse
Yes, it's curious how sometimes it takes a few soft resets to overcome an issue. You would think that having the battery removed for a while would have removed anything lurking around in temp files and memory.
Mike

Is the system responsive at all?
Ie can you do anything except hard reset?
Try syncing with your PC, and then you might want to erase a few of the default databases, eg pim.vol, in case they have become corrupted.
V

Related

Weird Notification problem

I have searched the forums but cant find this problem (if it is one) posted anywhere.
Basically, I was in the middle of pairing my Exec with my PC when I noticed the the left soft key changed from "Phone" to "Notification"
Thinking that I had got an SMS or missed call (didnt hear anything) I hit the Notification soft-key.
However, nothing happened!! I tried several times... but still nothing.
I checked the Notification Queue using "Check Notifcations" and "Pocket Mechanic" and everything was fine... nothig unusual there.
Did a soft-reset but still the left soft key read "Notification" OMG :shock:
I am going to have to resort to doing a Hard Reset (which I am reluctant to do) unless someone can suggest something that I am missing. Has anyone else encountered a similar problem?
BTW the pairing completed successfully
The problem you are describing is normal. It is not a problem, the "notification" you see is an indication that your Universal is currently performing an avtive sync with your computer. So there is no need for a HARD reset. I often see that "notification" every 5 min, so long as my Universal is plugged-in my computer.
mzaslam said:
I noticed the the left soft key changed from "Phone" to "Notification"
Thinking that I had got an SMS or missed call (didnt hear anything) I hit the Notification soft-key.
However, nothing happened!! I tried several times... but still nothing.
Click to expand...
Click to collapse
Hi,
I'm having exactly the same problem. And it persists even when my device isn't connected to computer. Mzaslam, have you find the solution?
Thx in advance,
Radek
rjanusz said:
mzaslam said:
I noticed the the left soft key changed from "Phone" to "Notification"
Thinking that I had got an SMS or missed call (didnt hear anything) I hit the Notification soft-key.
However, nothing happened!! I tried several times... but still nothing.
Click to expand...
Click to collapse
Hi,
I'm having exactly the same problem. And it persists even when my device isn't connected to computer. Mzaslam, have you find the solution?
Thx in advance,
Radek
Click to expand...
Click to collapse
No, unfortunately I wasnt able to get to the bottom of the problem. I opted for the easy way out - a hard reset. Thankfully, I didnt have much to lose in the way of sms or emails.
It wasnt related to an in-progress sync as cktlcmd had suggested. When the problem appeared, my phone wasnt even connected to my PC. I'm not sure if you have EXACTLY the same problem as I did. On my EXEC even when I clicked 'Notification' - nothing would happen. Is this what you are experiencing?
Have you tried doing a soft-reset? You might want to try and clear the Notification Queue - I didnt try that myself but I think its worth a go.
Sorry I cant be of more help.
mzaslam said:
When the problem appeared, my phone wasnt even connected to my PC. I'm not sure if you have EXACTLY the same problem as I did. On my EXEC even when I clicked 'Notification' - nothing would happen. Is this what you are experiencing?
Have you tried doing a soft-reset? You might want to try and clear the Notification Queue - I didnt try that myself but I think its worth a go.
Click to expand...
Click to collapse
My problem appeared during the normal using time, not when connecting to PC. I tried soft-reset (not once). And - nothing happens when I push the Notofication soft-key.
BUT, during the last night I did some investigation and finally found the source of my trouble. It was the SBSH iLauncher. When I disabled iLauncher, Notification disappeared. When I turned it on again, it appeared over the left soft-key, just like before. So, I think I have to change my launcher.
Thanks for your reply!
Cheers, Radek

Need help with today screen failing to boot up

Okay, so yesterday i installed Skyfire and SPB Insight. It was allright, reboot was fine, but i didn't like the software so i uninstalled them.
After that, the phone works fine, then i reboot it and it just doesnt reboot. It passed the SE logo, Xperia splash, and the Windows Mobile Logo. It then stops while loading my today plugin. Nothing i can do about it.
I reset it through the reset button, and it only managed to load my phone 1 time out of 5 reboot. By now im thinking that it there were conflict with my plugin after that uninstall so i just Hard Reset my phone, and load the backup from SPB (only contact, task, email and messages, no program)
It then goes well, until the problem happened again
I had less software installed (didn't use a lot of it last time around) and all the software i have now was just fine when i had them installed in my phone a while ago. So whatever the problem was, it survived through hard reset. Unfortunately
I suspect this has something to do with today screen. All plugin that i have now (added one) are SPB Wireless monitor, SPB Backup, Beejive. I only use SPB wireless as my plugin, the rest is not.
So what should i do now? What might be the problem? Im on R1A, so i suspect it might be a bug, and im hanging on to wait till R3A comes out...or should i just flash custom ROM?
If anybody could shed some light on this, i would be very gratefull.
Regards
Sheen
give the battery the full " charge "
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
@lakeg
Full charge?
Its not about the battery....the phone has no problem with hardware, it just stucks in that today screen unable to load the plugin
Any idea?
buzz83 said:
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
Click to expand...
Click to collapse
Yes, i did unchecked the Skyfire and SPB insight before i uninstalled them.
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Also i might add, after i unsinstalled them my today screen was behaving weird. The today items that i use was swapping order, i tried to change them around again, soft reset, and the problem happened
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
mr_sheen said:
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Click to expand...
Click to collapse
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
Click to expand...
Click to collapse
Yep. I live in Stockton but work in Hamilton. Its a small world
buzz83 said:
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
I did the hard reset via the hardware button method. Is there any different with the Clear Storage method?
And correct me if im wrong, but through hard reset isn't that means that we "reset" everything back to factory state? i mean the registry should just be reset back to default isn't it?
I'll hang on a bit while waiting for R3A, if it doesn't come out in 2 weeks or so i'll probably flash one of itje's ROM...but again, how about the change in registry that stuffed my phone up?
confusing
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
buzz83 said:
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
Click to expand...
Click to collapse
alrighty then, thanks for ur help then mate
just an update on my problem,
It seems that the culprit behind it all is my provider. Yes, u read it right...the provider. My Cellular provider has been having problem lately with their services. Dropped calls, late sms, and most annoying of all a slow/barely useable internet conection. The signal would shows that its fine, but in reality it doesn't. It just shows that i have signal but the network sometimes doesnt work.
This i think might be the problem why my phone stuck on today screen. It sometimes shows that i have no signal and then just freeze, or it sometimes shows that i have signal but freeze anyway. My solution to this is that i put my phone into flight mode every time i want to soft reset it, no problem so far....it goes away smoothly into the today screen.
i'll keep u guys updated if this method fails
Nope...it still doesnt work...
i hard reset my phone twice today because the problem still persist....its driving me nuts
Can anybody help? please....
All i can do now is wait patiently for R3A and hope it'll fix this problem....if not, im giving up on my X1...so frustrating...

Phone doesn't ring - all other sound good

Last night my ATT8525 phone, which I've had for several years, suddenly stopped playing the ringtone for incoming calls. All other sounds have been tested and working, including playing music. I've tried changing the volume of both the device slider and ring slider to vibrate, then to off, then back on. All levels of volume on both sliders.
Another strange problem is if I go into settings to Sounds & Notifications, if I click OK on any setting it goes to the Incoming Call setting. It doesn't close the screen out anymore. I can click OK, turn off the sounds, set it to something different, clicking OK no longer accepts the setting. If I go to another setting other than for Phone: Incoming Call, then clicking OK brings me back to that option.
I've done a soft and hard reset. Any ideas?
Thisstrange indeed. The rear speaker is used for the phone ring and clearly this is ok because you can play music (I am assuming you were not using headphones to test the music).
Before you said you had done a hard reset, I would have sworn that would cure the problem. This may seem cheeky but I assume you really have done a hard reset (some folks think they have but haven't really). Can we assume you used the two soft keys plus the stylus in the hole method?
If so it may be worth trying another couple of times.
Temporarily at least, if that fails, it may be worth trying to flash a different ROM. However, before that, perhaps you should wait to see if anyone else has some words of wisdom.
Mike
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
chi11ipepper said:
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
Click to expand...
Click to collapse
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
I can't really find a good suggestion but to Flash the ROM. But as mikechannon said, rule # 1 is to make a backup. Maybe you can use PIM Backup, so that only the contact and others are only the ones backed up. Your problem may reoccur for full system backup, as mentioned above.
Thanks
Just following up that the hard reset did fix the problem with the phone not ringing on incoming call. Also thanks for the PIM backup suggestion. This saved me a lot of time.
No problem.. Just here to help.. Peace..
same same
mikechannon said:
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
Click to expand...
Click to collapse
I have the same problem and I tried Hard Resetting-no sound except with headphones. I started on friday with it not ringing when I had a call but now there is no sound at all. Any suggestions anyone????

Problem

Hey everyone, I'm not sure whats going on with my HD2. Last night I was transferring my stuff from my fuze to my HD2 with PIMbackup, and it went well but after a little while it started acting a little weird. I transferred about 1200 sms messages, which I'm thinking makes it act a little weird because of the amount but I'm not sure. Then I started getting an error report saying a problem has occured with services.exe, and after that it froze and would not turn off, so I had to take the battery out and put it back in, but then the same problem happened again ten minutes later and I did the same thing again. And just now about 20 mins ago it froze and I did the battery thing again, but when it started back up it was very sluggish and I checked task manager but there were no programs running. I am confused about this because I got this phone yesterday and since then I havent really used it since I havent unlocked it yet, I have at&t, but I did install a program from the marketplace called wallpapers, but I'm not sure if thats the issue
I appreciate any help
did you transfer programs and registry settings? cos tarts not a good idea even between roms on the same phone, let alone across different phones.
no all I did was use the PIM backup and restore utility to transfer over appointments,call logs, contacts,messages,speed dials, and tasks. I dont think it transferred any registry files or anything
anyone know a fix to this? If not, will hard resetting my device do the trick?
Also, if I hard reset the device, will i lose all the stuff the phone came with like the transformers movie and programs, should I also remove the sd card while doing the reset?
any help is appreciated
The transfer of backed up SMS files, on occasion, can have a seriously negative effect on a "new" or different device from which they came and/or originated.
Try downloading an application called, MemMaid, and run the "Advanced Cleaner" which can run quite the detailed scan of all your system files, various cache folders, and much, much more.
Your device is fine, just a little cluttered I'm sure.
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Definitely do a hard reset before trying to return it.
Money2g said:
Ok, now I'm scared. I dont know wtf is going on, for some reason my phone wont turn on, I did a soft reset and the phone came on and it was sluggish, so I left it alone and it went on standby, then I pushed the lock button and it didnt turn on, the buttons just lit up, nothing else. So I took out the battery and put it back in and loaded it up and it was sluggish again, so I pushed the lock button to put it in standby and pressed the lock button again and the screen didnt turn on, but after a minute or two it turned back on, weird The weird thing is that after the error report for services.exe comes up and then the phone goes back to normal, no sluggishness.
So I just wanna know if I should hard reset it, or return it or what?
Click to expand...
Click to collapse
Try a hard reset and let us know how it goes. Don't worry, I've never actually heard of anyone bricking their device with PIM before
only the buttons lighting up when you press power is well known and called "sleep of death"
theres a thread in normal hd2 section called "hd2 died....or did it?"
have a read of that.
well i did a hard reset and everything went back to normal, it mustve been one of the programs i had installed, which were the bn ereader,marketplace,those games.
Seems like the SMS client likes to barf all over itself when people get a lot of texts going. I had about 2k texts going and my phone acted all kinds of crazy. I deleted most of them and it works fine again.
thats what i was thinking too. So does anyone here know how I can transfer all my text messages without it messing up my phone?

Phone froze/locked/permanently

Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
unlikely that you can fix it without hard reseting in one form or another.
rather than worrying about fixing it, first look into backing up your stuff, and then start looking at the freezing problem.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I think its the rom problem... next time you may choose a rom carefully... How to select a rom is a tough work... You could try to backup your files first...
Do the hardware buttons work?
My phone froze but it was a broken touch screen, fixed under warranty.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I am sorry that you are having the problem.
But it is not the phone. That I can be sure.
If you have modified the phone in anyway, some where along the line, something has gone wrong.
I used to have to hard reset many times when i got my first Windows Mobile Phone ( 2nd Generation HTC Tilt ).
I then went to the HTC Pure, and now I have the HD2.
It is a learning curve when you start adding programs and tweaks.
It takes time, trial, and more time.
I can tell you that I had to hard reset the HD2 just once.
I have over 200 tweaks, registry changes, programs, etc. The phone works great.
I now have learned to back up the system and registry just in case.
And pick and choose programs carefully. Buy only the ones you need.
Dont give up on the phone. Good luck.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
Is the phone stock, or have you made modifications? When on and connected with usb to a pc, does active sync start on the pc? you may have to hard reboot: read: always make backups to the sd card (PIM backup, sktools, sprite backup, etc.) of critical data as soon as it hits your phone. If you are miserable with what you have on your phone, change it. I fell in love (from hate) with my HD2 when MIRI_DINIK V 17.0 WWE gave it a new soul. good luck.

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