Phone froze/locked/permanently - HD2 General

Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!

unlikely that you can fix it without hard reseting in one form or another.
rather than worrying about fixing it, first look into backing up your stuff, and then start looking at the freezing problem.

TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I think its the rom problem... next time you may choose a rom carefully... How to select a rom is a tough work... You could try to backup your files first...

Do the hardware buttons work?
My phone froze but it was a broken touch screen, fixed under warranty.

TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I am sorry that you are having the problem.
But it is not the phone. That I can be sure.
If you have modified the phone in anyway, some where along the line, something has gone wrong.
I used to have to hard reset many times when i got my first Windows Mobile Phone ( 2nd Generation HTC Tilt ).
I then went to the HTC Pure, and now I have the HD2.
It is a learning curve when you start adding programs and tweaks.
It takes time, trial, and more time.
I can tell you that I had to hard reset the HD2 just once.
I have over 200 tweaks, registry changes, programs, etc. The phone works great.
I now have learned to back up the system and registry just in case.
And pick and choose programs carefully. Buy only the ones you need.
Dont give up on the phone. Good luck.

TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
Is the phone stock, or have you made modifications? When on and connected with usb to a pc, does active sync start on the pc? you may have to hard reboot: read: always make backups to the sd card (PIM backup, sktools, sprite backup, etc.) of critical data as soon as it hits your phone. If you are miserable with what you have on your phone, change it. I fell in love (from hate) with my HD2 when MIRI_DINIK V 17.0 WWE gave it a new soul. good luck.

Related

I have to soft reset at least twice a day!

I don't know why I'm having this problem but at least twice a day I have to soft reset my phone because of a program not closing or opening "hanging" the phone in state where nothing works. I also have to soft reset because of bluetooth problems. Sometimes the phone will tell me that it doesn't have bluetooth hardware or I won't be able to open the bluetooth window to turn it on or off or discoverable. Then I must reset to get it to work. What a pain! These problems are driving me nuts and I don't know what to do about it. I am considering abandoning this phone because of it's unreliability but it has so many features that it's hard to let it go. Please help me!
First of all - don't abandon the phone; this is NOT normal behavior for this PDA/phone and there should be a solution to your problems. I have had this phone (i-mate) for months, and it has always been stable and trustworthy.
Next, it would be helpful for you to post your current ROM information - (Start -> Settings -> System -> Device Information)
Next, list the programs you have installed.
Have you tried Hard Resetting the device (after backing it up) and using it for a while without installing ANY additional software? This will tell you if the base hardware/software is performing correctly. If that works, try installing any additional software ONE AT A TIME and using the device for a while after each one to make sure that one works. Then, if that one is OK, install the next one. This should pinpoint any software that causes the problems.
Let us know the results of your tests.
1. When did you last HardReset? - Sometimes a few hours of work make your life really better! :lol:
2. What's the ROM version? - Possibly you should upgrade.
3. Did you notice that you are using WindowsMobile2003 - usage of internet connection with WindowsXP without a couple of restarts never happened to me, so I don't expect Windows Mobile work with more stability! :wink: Kidding!
Conclusion: don't give up the phone - you just have to make clear what goes wrong! Good luck!
Nope, not normal usage. I've been using my i-mate for 2 weeks without a hard reset now, but just today it hard resetted on me (due to wisbar advance 2.) I'm not sure how wisbar does it, but it always gives me problems w/ it installed.
my observations
I'm a new user of the XDA I, and I find that I haven't had any unexpected hard resets yet (fingers crossed) but that I do need to soft reset at least once per day, usually to get the machine to (re)connect thru ActiveSync...
I only get the dreaded, continious soft reset problem when I install loads of crappy software.
Have you installed any share/freeware latetely.
If so only a hard reset will fix it.
SoftResets are tolerated, HardReset - once upon 2-3 months. If more often or auto - change the ROM. Auto HardReset happened to me twice - always after flashing.

help

got a htc phone and my phone keeps freezeing i need to take the battery out then put it bk in to get my phone it keeps happening alot. took it to a shop and they say they reflashed but it didnt work any body got any ideas thanks
First of all, while the phone is working.. BACKUP all data.
Then try this...
Hardreset (I don't see any other solution).. then RESTORE data.
If the above post doesn't work, then maybe you should have that unit replaced while it's still under warranty (I assume)...
I also experienced the same a while ago. All of a sudden, after 2 weeks of using, it hung. The only thing I did was having it a day connected to the internet and loading 150 emails into the newly created account. I experienced a slower operating system, though, and the hanging of the Jade could be linked to this full inbox.
Btw. no additional software installed or tweaks. At that time, I only had NoData installed and TomTom.
For some reason, when the backlight went off, the wake up hard button on the Jade didn't function either, so I had to take out the battery every time to make a call. Rediculous...
The solution for me was indeed to hard reset. Soft resets or configuration chagnes didn't work. After the hard reset, no problems anymore...

Need help with today screen failing to boot up

Okay, so yesterday i installed Skyfire and SPB Insight. It was allright, reboot was fine, but i didn't like the software so i uninstalled them.
After that, the phone works fine, then i reboot it and it just doesnt reboot. It passed the SE logo, Xperia splash, and the Windows Mobile Logo. It then stops while loading my today plugin. Nothing i can do about it.
I reset it through the reset button, and it only managed to load my phone 1 time out of 5 reboot. By now im thinking that it there were conflict with my plugin after that uninstall so i just Hard Reset my phone, and load the backup from SPB (only contact, task, email and messages, no program)
It then goes well, until the problem happened again
I had less software installed (didn't use a lot of it last time around) and all the software i have now was just fine when i had them installed in my phone a while ago. So whatever the problem was, it survived through hard reset. Unfortunately
I suspect this has something to do with today screen. All plugin that i have now (added one) are SPB Wireless monitor, SPB Backup, Beejive. I only use SPB wireless as my plugin, the rest is not.
So what should i do now? What might be the problem? Im on R1A, so i suspect it might be a bug, and im hanging on to wait till R3A comes out...or should i just flash custom ROM?
If anybody could shed some light on this, i would be very gratefull.
Regards
Sheen
give the battery the full " charge "
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
@lakeg
Full charge?
Its not about the battery....the phone has no problem with hardware, it just stucks in that today screen unable to load the plugin
Any idea?
buzz83 said:
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
Click to expand...
Click to collapse
Yes, i did unchecked the Skyfire and SPB insight before i uninstalled them.
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Also i might add, after i unsinstalled them my today screen was behaving weird. The today items that i use was swapping order, i tried to change them around again, soft reset, and the problem happened
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
mr_sheen said:
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Click to expand...
Click to collapse
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
Click to expand...
Click to collapse
Yep. I live in Stockton but work in Hamilton. Its a small world
buzz83 said:
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
I did the hard reset via the hardware button method. Is there any different with the Clear Storage method?
And correct me if im wrong, but through hard reset isn't that means that we "reset" everything back to factory state? i mean the registry should just be reset back to default isn't it?
I'll hang on a bit while waiting for R3A, if it doesn't come out in 2 weeks or so i'll probably flash one of itje's ROM...but again, how about the change in registry that stuffed my phone up?
confusing
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
buzz83 said:
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
Click to expand...
Click to collapse
alrighty then, thanks for ur help then mate
just an update on my problem,
It seems that the culprit behind it all is my provider. Yes, u read it right...the provider. My Cellular provider has been having problem lately with their services. Dropped calls, late sms, and most annoying of all a slow/barely useable internet conection. The signal would shows that its fine, but in reality it doesn't. It just shows that i have signal but the network sometimes doesnt work.
This i think might be the problem why my phone stuck on today screen. It sometimes shows that i have no signal and then just freeze, or it sometimes shows that i have signal but freeze anyway. My solution to this is that i put my phone into flight mode every time i want to soft reset it, no problem so far....it goes away smoothly into the today screen.
i'll keep u guys updated if this method fails
Nope...it still doesnt work...
i hard reset my phone twice today because the problem still persist....its driving me nuts
Can anybody help? please....
All i can do now is wait patiently for R3A and hope it'll fix this problem....if not, im giving up on my X1...so frustrating...

Phone hard reset itself after hanging!

The phone hung a couple of days ago (nothing new) so i pulled the battery as I didn't have a pointy thing for the reset button. When it rebooted it came up with a red scroll bar on the windows splash screen. It then asked me what network I was on and had to be set up as if it was freshly hard reset! It had lost all emails and settings, but kept all the texts and programs, although it kept asking me if I wanted to run various component of these programs in case they were malicious!
Has anyone else experinced this?
I can't believe how unstable it is, even before this happenned I was soft reseting it daily when it hangs, usually trying to wake the phone after a text or missed call, or on the music player screen. Honestly, when it works I love it but more often than not I want to throw it at a brick wall!
Come on HTC, give us a ROM we can use day to day, this is a joke!

Phone Lock Code CHANGES after Soft reset?

This is confusing!
I just carried out a soft reset on my device, carried out the same way I always soft reset my device. But after tapping in my lock code, keep getting message stating the code is incorrect.
This has baffled me, as I haven't even installed any new Apps, or carried out any new tweaks. It's as if the PHONE has changed the lock code after doing A SOFT RESET!
This happened to anyone else?
usually associated with installing swype 3.9 on a non tmous phone, although i also half remember similar behavour with exchange (not sure of this bit though)
oh, did you change the lockscreen in cookies? it gives a warning about not using passwords when messing with cookies lockscreen settings.
I haven't even installed any new Apps, or carried out any new tweaks.
Click to expand...
Click to collapse
i mentioned this above...
I may be wrong, but I clearly remember that soon after the discussion in here became lively since more people started to own the device, this problem has been reported several times even on pristine phones, where the phone would not simply change the code, but forget it altogether :-/
That's why I've never enabled it even if it would be a useful feature.
ephestione said:
I may be wrong, but I clearly remember that soon after the discussion in here became lively since more people started to own the device, this problem has been reported several times even on pristine phones, where the phone would not simply change the code, but forget it altogether :-/
That's why I've never enabled it even if it would be a useful feature.
Click to expand...
Click to collapse
I never forget my code, as I use the same code as I always have done. So im still baffled about this
this happened to me on my omnia like two years ago. just a little soft reset and i had to hard reset to be able to use my phone again. i had to get all my contacts and data back manually and this was the time i figured why are there so many backup programs for winmo.... didn't know anything about this OS before..
now i just use sim PIN, never had trouble..
Luckily I got SPB backup installed, and have it set to do automatic backup every monday morning @ 3am, but still wondering why the phone lock code.changed simply by doing a soft reset :-/
xtreme__boi said:
Luckily I got SPB backup installed, and have it set to do automatic backup every monday morning @ 3am, but still wondering why the phone lock code.changed simply by doing a soft reset :-/
Click to expand...
Click to collapse
I've had this happen a couple of times. The best I can come up with is something must write to the code's area whilst the phone is on. Like a buffer overflow... I had it happen on the stock ROM, and also on a custom ROM, but it hasn't happened recently... (I'm now on a recent 23xxx Energy ROM).

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