Last night my ATT8525 phone, which I've had for several years, suddenly stopped playing the ringtone for incoming calls. All other sounds have been tested and working, including playing music. I've tried changing the volume of both the device slider and ring slider to vibrate, then to off, then back on. All levels of volume on both sliders.
Another strange problem is if I go into settings to Sounds & Notifications, if I click OK on any setting it goes to the Incoming Call setting. It doesn't close the screen out anymore. I can click OK, turn off the sounds, set it to something different, clicking OK no longer accepts the setting. If I go to another setting other than for Phone: Incoming Call, then clicking OK brings me back to that option.
I've done a soft and hard reset. Any ideas?
Thisstrange indeed. The rear speaker is used for the phone ring and clearly this is ok because you can play music (I am assuming you were not using headphones to test the music).
Before you said you had done a hard reset, I would have sworn that would cure the problem. This may seem cheeky but I assume you really have done a hard reset (some folks think they have but haven't really). Can we assume you used the two soft keys plus the stylus in the hole method?
If so it may be worth trying another couple of times.
Temporarily at least, if that fails, it may be worth trying to flash a different ROM. However, before that, perhaps you should wait to see if anyone else has some words of wisdom.
Mike
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
chi11ipepper said:
Thanks for the response. You are correct, I wasn't actually doing a hard reset. If I do a hard reset, I assume I lose all my settings and go back to the fresh ROM state?
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Click to collapse
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
I can't really find a good suggestion but to Flash the ROM. But as mikechannon said, rule # 1 is to make a backup. Maybe you can use PIM Backup, so that only the contact and others are only the ones backed up. Your problem may reoccur for full system backup, as mentioned above.
Thanks
Just following up that the hard reset did fix the problem with the phone not ringing on incoming call. Also thanks for the PIM backup suggestion. This saved me a lot of time.
No problem.. Just here to help.. Peace..
same same
mikechannon said:
Yes you lose all data that you have saved to the phone, including all installed applications. Data on the storage card remains ok. However, even if you installed an app to the storage card, you may still have to reinstall it.. Some might say you should do a full backup of the full system with the likes of SPB full backup, BUT if you were to restore the ful back-up after a hard reset, you would probably just put back the fault you are trying to resolve!
Mike
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Click to collapse
I have the same problem and I tried Hard Resetting-no sound except with headphones. I started on friday with it not ringing when I had a call but now there is no sound at all. Any suggestions anyone????
Related
Hi folks, I receieved an sms whilst away from my phone (so i didnt see a preview) and now nothign works! Backlight is on all the time and the bottom of the screen has OK and Menu - in that order which is odd as OK is generally on the right. I have tried a soft reset and a battery removal but its still the same. Short of a hard reset is there anything else I can try?? Does that sound familiar to anyone else?
Many Thanks
Seems not after all. I kept resetting and it envtually came back ok.
aprmike said:
Seems not after all. I kept resetting and it envtually came back ok.
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Click to collapse
Yes, it's curious how sometimes it takes a few soft resets to overcome an issue. You would think that having the battery removed for a while would have removed anything lurking around in temp files and memory.
Mike
Is the system responsive at all?
Ie can you do anything except hard reset?
Try syncing with your PC, and then you might want to erase a few of the default databases, eg pim.vol, in case they have become corrupted.
V
I have noticed that for some reason when I put the switch into vibrate mode my phone no longer vibrates when I receive a call. I have tried modifying pretty much every setting there is to modify and its really odd because my phone will vibrate to let me know when I have missed the call but not when the call is actually happening.
Now I am certainly not a novice in the ways of windows mobile phones (this is phone number 40 and WinMo number 21) but I have no idea what is wrong. Is anyone else experiencing this glitch or am I all alone?
fungflex said:
I have noticed that for some reason when I put the switch into vibrate mode my phone no longer vibrates when I receive a call. I have tried modifying pretty much every setting there is to modify and its really odd because my phone will vibrate to let me know when I have missed the call but not when the call is actually happening.
Now I am certainly not a novice in the ways of windows mobile phones (this is phone number 40 and WinMo number 21) but I have no idea what is wrong. Is anyone else experiencing this glitch or am I all alone?
Click to expand...
Click to collapse
Working perfect for me.
Have you tried doing a Hard Rest (after backing up using the included Sprite backup software)???
If you have tried all settings, resting to factory would be my next step.
Good Luck.
In all my various installing and uninstalling believe I have done about 4-5 hard resets and backups with sprite. Its a no go.
fungflex said:
In all my various installing and uninstalling believe I have done about 4-5 hard resets and backups with sprite. Its a no go.
Click to expand...
Click to collapse
If this is the case you may have a broken device. Does it vibrate AT ALL? I would REALLY start with a hard reset (don't restore a backup) and see if that fixes it.
i had the same issue
read here:
http://forum.xda-developers.com/showpost.php?p=2821614&postcount=154
to sum it up:
a hard reset(with the sim card inserted where the palm customization scripts ran through and the treo was soft reset in that proces twice) fixed it for me
Okay, so yesterday i installed Skyfire and SPB Insight. It was allright, reboot was fine, but i didn't like the software so i uninstalled them.
After that, the phone works fine, then i reboot it and it just doesnt reboot. It passed the SE logo, Xperia splash, and the Windows Mobile Logo. It then stops while loading my today plugin. Nothing i can do about it.
I reset it through the reset button, and it only managed to load my phone 1 time out of 5 reboot. By now im thinking that it there were conflict with my plugin after that uninstall so i just Hard Reset my phone, and load the backup from SPB (only contact, task, email and messages, no program)
It then goes well, until the problem happened again
I had less software installed (didn't use a lot of it last time around) and all the software i have now was just fine when i had them installed in my phone a while ago. So whatever the problem was, it survived through hard reset. Unfortunately
I suspect this has something to do with today screen. All plugin that i have now (added one) are SPB Wireless monitor, SPB Backup, Beejive. I only use SPB wireless as my plugin, the rest is not.
So what should i do now? What might be the problem? Im on R1A, so i suspect it might be a bug, and im hanging on to wait till R3A comes out...or should i just flash custom ROM?
If anybody could shed some light on this, i would be very gratefull.
Regards
Sheen
give the battery the full " charge "
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
@lakeg
Full charge?
Its not about the battery....the phone has no problem with hardware, it just stucks in that today screen unable to load the plugin
Any idea?
buzz83 said:
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
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Click to collapse
Yes, i did unchecked the Skyfire and SPB insight before i uninstalled them.
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Also i might add, after i unsinstalled them my today screen was behaving weird. The today items that i use was swapping order, i tried to change them around again, soft reset, and the problem happened
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
mr_sheen said:
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Click to expand...
Click to collapse
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
Click to expand...
Click to collapse
Yep. I live in Stockton but work in Hamilton. Its a small world
buzz83 said:
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
I did the hard reset via the hardware button method. Is there any different with the Clear Storage method?
And correct me if im wrong, but through hard reset isn't that means that we "reset" everything back to factory state? i mean the registry should just be reset back to default isn't it?
I'll hang on a bit while waiting for R3A, if it doesn't come out in 2 weeks or so i'll probably flash one of itje's ROM...but again, how about the change in registry that stuffed my phone up?
confusing
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
buzz83 said:
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
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Click to collapse
alrighty then, thanks for ur help then mate
just an update on my problem,
It seems that the culprit behind it all is my provider. Yes, u read it right...the provider. My Cellular provider has been having problem lately with their services. Dropped calls, late sms, and most annoying of all a slow/barely useable internet conection. The signal would shows that its fine, but in reality it doesn't. It just shows that i have signal but the network sometimes doesnt work.
This i think might be the problem why my phone stuck on today screen. It sometimes shows that i have no signal and then just freeze, or it sometimes shows that i have signal but freeze anyway. My solution to this is that i put my phone into flight mode every time i want to soft reset it, no problem so far....it goes away smoothly into the today screen.
i'll keep u guys updated if this method fails
Nope...it still doesnt work...
i hard reset my phone twice today because the problem still persist....its driving me nuts
Can anybody help? please....
All i can do now is wait patiently for R3A and hope it'll fix this problem....if not, im giving up on my X1...so frustrating...
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
unlikely that you can fix it without hard reseting in one form or another.
rather than worrying about fixing it, first look into backing up your stuff, and then start looking at the freezing problem.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I think its the rom problem... next time you may choose a rom carefully... How to select a rom is a tough work... You could try to backup your files first...
Do the hardware buttons work?
My phone froze but it was a broken touch screen, fixed under warranty.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
I am sorry that you are having the problem.
But it is not the phone. That I can be sure.
If you have modified the phone in anyway, some where along the line, something has gone wrong.
I used to have to hard reset many times when i got my first Windows Mobile Phone ( 2nd Generation HTC Tilt ).
I then went to the HTC Pure, and now I have the HD2.
It is a learning curve when you start adding programs and tweaks.
It takes time, trial, and more time.
I can tell you that I had to hard reset the HD2 just once.
I have over 200 tweaks, registry changes, programs, etc. The phone works great.
I now have learned to back up the system and registry just in case.
And pick and choose programs carefully. Buy only the ones you need.
Dont give up on the phone. Good luck.
TheOne1AndOnly said:
Need Help ASAP!, I cant even slide to unlock when it first starts.
It has always been crashing, and i have disabled my emails, and hardly have any programs and still. After all the patches and updates no change!
tried soft reset, took the battery out 1000 times.
this has happened to me for the second time in 3 months.
I did a hard reset last time to fix the problem, but i have to much valuable info, new contacts, notes, sms etc....
Is there anything else i can do to fix this problem, without a hard reset!
I cant take this phone anymore, it is horrible!
Click to expand...
Click to collapse
Is the phone stock, or have you made modifications? When on and connected with usb to a pc, does active sync start on the pc? you may have to hard reboot: read: always make backups to the sd card (PIM backup, sktools, sprite backup, etc.) of critical data as soon as it hits your phone. If you are miserable with what you have on your phone, change it. I fell in love (from hate) with my HD2 when MIRI_DINIK V 17.0 WWE gave it a new soul. good luck.
Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers
do you have s2u2 installed?
if so goto settjng power and switch power of in setting to off.
i had a similar problem, this seemed to cure it
hth
nev
Hi nev, thans for your reply, no i do not have s2u2 installed, also i would like to add that when the device was left overnight on charge, it fails to wake up,the screen stays blank only the hardware buttons light up and shows the orange charging light. Please guys help me out here, thanks
I'm a little stuck for another solution. I'd always thought that this was an issues with sprite and s2u2, seems no now.
Would you be willing to test? worse case you could un-install S2U2 or disable it.
It would be interesting to see if installing S2U2 and disabling the power option would fix the problem.
Which lock screen do you currently use?
All of the problems you are describing are exactly the same issues I was having.
Hi Nev, so you reckon sprite backup software could be the problem? I have never had S2U2 installed.
I have restored the phone to factory it works as it should. Nev are you suggesting that i install S2U2 after restoring the sprite backup file, then disable the power option?
oh i am using the winmo default lockscreen with device password.
How did you manage to fix your device then? Were you having the same issues when restoring using sprite back up files? If so could you please give me a brief rundown on what i should do?
Seems like this is not a common issue on here judging on lack of replies. Thanks for your help nev.
I'd give it a go. You have nothing to lose.
S2U2 is an excellent piece of software, amongst other things, it has password protection, and allows you the option of reviewing txt, mail, reminders, etc all from the lockscreen. Additionally, you can set it to allow quick switching between vibrate and sound profiles. ("sales" pitch over)
If your not going down this route I suspect that another hard reset and re-installing you apps from scratch is in order.... I did this about three times before I realised that there was a conflict when restoring from Sprite.
good luck
explicitsoundz1984 said:
everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off.
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Click to collapse
your symptoms seem kinda similar to "Leo Screen freeze crash Issue"
Thanks guys for your help, i think i am going to leave it stock for a while and see if the screen plays up. I dont fancy doing all the sofware installs, incase the device is faulty. Thank you that link p107r0
good luck with yours, btw I used to have the described 'syndrom', hard reset helped, since than I keep most of the old backup copies, assuming that if anything similar happens some of those should work properly
Same problem here - SOLVED
Guys,
I very recently faced the same problem that it was virtually impossible to wake up my HD2 from standby after I had to do a restore with Sprite Backup (same problem as reported by explicitsoundz1984).
Since I actually found two solutions to fix the problem permanently, I like to share them with you:
Solution 1) After I removed all non-stock program links from the autostart folder, the problem was still exisiting. Therefore, I checked the list of installed apps from explicitsoundz1984 with mime and found a potential suspect: "srs wowhd" which obviously is buried deeper in the OS. After de-installing "srs wowhd", the standby of death problem was permanently gone!
Solution 2) I read in another threat that the standard restore options of Sprite Backup do not replace the current registry with the backup registry, but tries to "merge" them - this obiously leads to the situation that a full restore from a stable backup set can result in an unstable configuration.
After changing the restore setting for "system settings" to "replace" instead of "merge", the resulting restore was again a stable one.
Cheers,
Jan
Yes
with Sprite you must use erase and restore. You have to reset these parameters each time you are going to do a restore. It merges by default. If you are going to restore directly from the backup file on the SD then just double click on the file and restore. Then go into Sprite and change the parameters to restore and erase and restore again. The first one directly from the file execute will merge A pain but it works.