I don't know much about anything but I noticed that I don't the sleep of death problem unless someone calls me when in standby mode. Most of the time everything is OK but a bout once a day here it comes. Now, I'm in Israel and the radio version seems to be ancient so it might not be the problem for everybody but who knows?
Ermmmm
My money is still on ActiveSync running as a schedule..... not likely to be Radio stack related I'm afraid.
are you using spb mobile shell??
elivne said:
are you using spb mobile shell??
Click to expand...
Click to collapse
I'm using SPB Mobile Shell. Mine randomly freezes and I get the SOD all the time. Think it's related?
ThaiM said:
I'm using SPB Mobile Shell. Mine randomly freezes and I get the SOD all the time. Think it's related?
Click to expand...
Click to collapse
yup.
upgrade to 1.5 - it's much more stable.
Personally, I think it's related to the battery. More specifically, how the battery charges.
If I perform a soft reset after charging the battery, I never get the 'sleep of death' problem and never have sudden battery drainoffs. If I don't do a soft reset after charging, within an hour I'll be unable to wake it up again. If I for some reason don't touch it for 8-9 hours, I can find the battery has drained.
The device is also a lot hotter after charging it. During the charging cycle the device doesn't get warm, only afterwards. This says to me that there's some problem where the device still thinks it is plugged in and ends up putting too much of a drain on the battery.
It's a good idea to perform a soft reset after every charge cycle. If you do this I think you'll see this problem disappear.
Interesting idea Doom Tints
This battery problem would explain some people's problems with leaving the phone charging overnight (i.e. halfway through the night the battery finishes charging and then the problem occurs), but other's observations (including mine) wouldn't fit this explanation.
SOD is happening across all ROMs, both WM5 and WM6 - but not predictably. The fake-server trick works for some people, but not for others. Some people say SPB software is the culprit, but there are plenty of people without SPB software who get SOD.
Could it perhaps be not the radio exactly, but the radio and how it works with the OS? For example, maybe people who flash to WM6 but leave an older radio version on their machine...?
Or could we perhaps be dealing with multiple problems that have the same symptom?
I'm not sure that you understood what I said judging by your response. It doesn't lock up WHILE charging, but sometime AFTER charging.
Just for giggles, try what I suggested -- perform a soft reset after the next time you charge it and report back the results.
I dont have the problem and this is what i have installed:
herm200(tytn)
all black versions and now majik.
radio 1.41(and had all the older versions since 1.27 - never froze).
i charge it over night and no freeze.
I used push mail and stopped(no change in freezes - none!)
once a day i SR to get leaked memory back.
spb shell 1.5
htc home plug
o2plus
sktools
resco file explorer(without the today plug)
spb time
all are working - had no freeze months.
Yes, but you are soft resetting every day.
I don't have any spb programs and in fact all I have is VC, PI and some medical programs. Don't have any battery issues and have not tweaked the phone at all - have all original ROM and radio. Left to charge for the night without any problem but then again nobody called me
I don't know
My Opinion
been running through threads all over, just found out that there is no solution, because when a program pushes the unit to wake up from standby it freezes, this program can be weather, alarm, mail, active sync, and even a CALL can cause this, so it's a permanent bug in wm6 and PPC :-(
nickbei said:
I don't know much about anything but I noticed that I don't the sleep of death problem unless someone calls me when in standby mode. Most of the time everything is OK but a bout once a day here it comes. Now, I'm in Israel and the radio version seems to be ancient so it might not be the problem for everybody but who knows?
Click to expand...
Click to collapse
Yes you were right;
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Related
Had it at about 70% battery (around) last night, after 12 hours or so today, it refused to turn on.
I got it to turn on finally with a soft reset, and the battery showed 28%!!
I have no idea how it could have run down so fast, though it could have been something I left on (maybe wifi?).
I'm still surprised it would refuse to turn on at 28% though...
My Dopod 818 Pro is having this problem ever since I bought it. If I turn off the screen using the power switch or let it go to standby automatically, most of this time I can't turn it on again and have to do a soft reset.
I do not see a lot of Dopod users complaining about this problem so I am wondering if I have a faulty set. Other than this problem, everything else works fine.
i'm having the same problem. Do you think there will be a rom fix?
I just found an interesting observation regarding this sleep-to-death (STD) issue. If I left my Dopod overnight and got the STD problem the next day, the battery had drained considerably. It was fully charged the night before, but after 8 hours, the battery is only at 40 percent.
But since more than one person is having this issue, is it still a hardware problem?
This is not a hardware issue, its more like an unoptimised ROM issue. I suppose it will be fixed with an update in the future.
Leaving WiFi on does not matter because your device automatically goes into standby mode after a pre-defined time (3 minutes by default). In that case, even if you leave 10 apps running in the background, it won't make a difference for the aforementioned reason.
With the HTC Universal, what happened was that people would leave apps running in the background and once they are done using the device, they would just close the device thinking that it would shut off, but it wouldn't because the standy-mode was disabled by most people to get a snappier device. In such a situation, battery would drain rapidly overnight as the device hasn't gone into standby mode.
This situation will occur on the JAMin too IF there is no default standy-by mode set.
I have an HTC Universal (O2 XDA EXEC) and had the same thing happen to me two nights in a row. The battery was at 100% when i went to bed and i woke up and realized i was late as the alarm i had set didnt wake me up.
I had to soft reset the phone and the battery was down to 24% and then the alarm starting going off, a bit late though. I have had this phone for three days, and im not happy about this failing twice on me.
The only thing i have changed is running a coporate install (0506) so that o2 active wasnt on the phone.
Is there any fix for this??
Rom version: 1.13.82 WWE
Radio version: 1.04.02
Protocol version: 42.37.P8
ExtROM version 1.13.188 WWE
Go to Settings>System>Power and check the "switch off device after x minutes" option. By default it is 3 minutes, but i have set it to one minute as that serves my purpose. You will notice the drastic difference immediately .
It kind of sounds like an issue I've seen on my m600. It's a wm5 bug where activesync will try to connect all the time, randomly, even if your device is off. It can cause STD (sleep to death) and will. It's a simple fix. Just install the autosyncschedule.cpf and run it. It's a simple little .cab that will change some settings. Hope it helps
http://us.f1.yahoofs.com/bc/59d707c...amin/DisableSyncSchedule.cpf?bftVi9DBC7gsZI7r
If that link to my yahoo briefcase doesn't work, you can get this file at eten-users.net in the download section under /utilities/wm5. It solved all STD's with the eten and so far with my jamin. 8)
You can also fix the Active Sync bug manually.
To do so open ActiveSync on your WM5 device and tap on Menu>Add Server Source. Add any info to create a fake server sync. After that is complete go to Menu>Schedule and change the two dropdowns to "Manual" and tap "ok" at the top right.
Slept to death- I've sussed out why my device was doing this
I had an SD card from my i-mate Jam inserted, and after taking this out, the situation stopped happening. So if you've got an SD card in try running the device without for a while to see if that helps...
Hi all!
With the latest Dopod's ROM it was nice for the first month, but now I have strange behaviour.
Sometimes the device does not return from standby/suspend mode. It does nothing at all if I press the power button. The LEDs are blinking as usual and if I call my mobile from other phone, I got no answer signal, whi my Prophet does not ring at all, means that GSM part works. Any alarmas and notifications fails to appear, as well.
I noticed, that the prsence of any extra unclosed applications increases the chance to hang. So far, I have no idea how to workaround it...
Any ideas? Is someone have the same problem?
It happens to me with my JAMin with both the old and the new WWE rom. somebody exolain it with the backlight settings, but nobody really understand why it happen
Someone alse have this problem?
I also had this issue for a time. I performed a hard reset and it stopped happening, so I am going to assume that it probably had something to do with some of the software that I had installed on it. My money is on SPB PocketPlus. I've not installed it since the hard reset and it hasn't happened since.
Any extra ideas?
I have the same behaviour since the very first day i upgraded to the latest rom.
I find that it happens regularly if it does, meaning you soft reset the device to get access again and then sure enough one hour later again the same behaviour. I have been on travel the last weeks, where i did not have a chance to sync the device and I have not experienced this behaviour at that time.
Maybe it has something to do with the Sync Process.
I hope we can dig into this a little more because it is really annoying. Especially if you consider that the phone does not ring anymore so you never know if someone calls or not.
Cheers Ulf
Password?
Have you set a password on your phone? If so, then remove the password and see if it makes a difference.
Yes I use the Password Funtcion on the PDA part and also for the SIM card.
I will try to turn off the PDA password and see what happens.
I keep you posted.
Thanks for the suggestion.
Ulf
___________________________
Dopod 818pro
Hi All,
turning off the PIN function has solved the problem. The effect is reproducible.
Raised a next question though:How to protect from your wife sniffing into your private appointments without using the PIN?
Gruss Ulf
I have no used any passwords, but has the problem. I've noticed that it happens when the phone is charging. But not only that.
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
thycpt737 said:
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
Click to expand...
Click to collapse
Thanks great, so far it helps. If I got the bug agait - I will post. BTW, on the Dopopd's 2.15 it is the only reason for softreset, all the rest works fine!
I have the same problem with prophet touch IX and VIII.
Sometimes, after the device was set to standby (or the display was disabled after some minutes), I can't enable it by pressing the powerbutton.
It seems to have contact to the GSM net (you can call the phone, but it won't ring).
ActiveSync also recognizes the phone, but won't connect.
Maybe this happens less often with battery ~70-100%, but I'm not sure.
The problem occured some weeks after installing Touch IX, and didn't disappear after changing to Touch VIII.
With pdaviet 6, there wasn't anything like this (only the known bootscreen-freeze-problem).
Any ideas?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Hi.
This problem has been posted before, but there was no answer, that worked for me. I was wondering, whether anyone has found a fix in the meantime:
My MDA crashes almost every night when it's in standby and can't be woken up by pressing the POWER-button.
Sometimes, this even happens during the day when it's connected to the computer, goes to standby and then is disconnected.
Only a soft reset will solve the problem.
I don't really have that much software installed, especially no Today-screen plug-ins.
However, I had task switchers such as switch and tswitch installed, which didn't work for me and thus has been removed. I have the impression, that after uninstalling these, my problems started.
One of these - I don't recall which one - has a today plug-in which monitors battery and memory capacity.
However, it seems that programs on my MDA never get completely uninstalled. The unistaller always says that it can't completely uninstall the software and whether I'd like to remove the program from the list of programs installed. So what I did was clear the device manually... maybe that was a mistake...
Any thoughts on this?
sacha
I have exactly the same problem. First I had no battery charge and then after replacing the battery, I have this problem.
Any ideas please?
Is it a hardware fault and I need to return the device?
Cheers,
Joe
I have a same problem too, but until today i don't find any problem solving. Please help.
I've had exactly the same problem with my T-mobile MDA pro. I first returned it to the shop but the tech department could not find anything. Gradually the problem got worse; in the end it would not power-up at all and I had to perform a soft-reset each time. Even with only the factory default software running. Returned it the second time and got a new machine; problem solved. So it definitely is a hardware problem.
Could this be a battery problem?
This may be dumb, but ..........
This may be wildly off but I've had two problems that looked a bit like this with my XDA exec. Sometimes when I go walkabout with the wifi left on, even though I've switched off the pda, it will refuse to wake up afterwards. This has happened a few times, but never if I switched off the wifi before going on the move. I wondered if it was trying to connect and entering some hangup state. I have heard it beeping in my pocket as I walked past wifi points and it wakes up. Obviously it isn't consistent.
The other problem happened when I first got the pda while I was carrying it in trouser pockets with the on/off button exposed (ie not in the closed end of the leather cover. It appeared to be hung up and wouldn't wake up (apparently) but all that had happened was that the backlight had been switched off by an extended press on the on / off button. That may sound really stupid, but without the backlight in some lighting conditions the screen just appears dark. I sorted that one, by ensuring the end of the pda with the on / off switch is always in the pouch and safe from being squeezed in my trouser pocket.
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
clemsyn said:
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
Click to expand...
Click to collapse
same problem here. sometimes i just press meny meny times (very fast) the power button and the screen turns on. other times i have to soft reset.
clemsyn i'm not sure i understand your solution. do you say that every time i want to turn of the screen i have to start PHM before, and set the speed to 320?
if this is the solution, wouldn't it be very annoying?
I've got exactly the same Problem. I've already changed the battery, flashed Original Rom, WM6 and so on. The strange behaviour of my Mda Pro still exists. After a while, the Pro switches off (Standby-Mode) and most of the time, i can switch it on with pushing the Power-On-Button. But if the Pro stays in the Stand-By-Mode for a while, i cant't bring "him" back to me. Only a Hardreset works (most of the time, i have to put in the Power-Supply, otherwhise, only the red light flashes one time when i push the reset-button).
The problem first appears, when i flashed the original Rom to WM6 (with all steps i had to do: upgrade bootloader to 1.01 and so on). Downgrading to Bootloader 1.00 didn't solve the probs.
At this point, i'am a little bit confused.....i need help
P.S:
Hopefully, my first post is not the last one
Edit:
http://forum.xda-developers.com/showthread.php?t=267448&page=1
I've just read this Thread. Very good informations. So i'll try it with an original Battery...i will post my experience asap.
Not for me it worked
clemsyn said:
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
Click to expand...
Click to collapse
Hello Clemsyn,
I tried this with Pocket Hack master. First it worked and i started walking, and singing throough my house again.
And now, after a few days, it gives me the problems back. No difference if it is automatically set to standby or with the power button. sometimes I still need to reset.
Hack master gives an error when restarting, so I am sure it was switched on to this 312 speed and blocking the scaling of my Qtek.
I am tring to find a railway to put my head on!
Huib
I think we all have the same problem and no one has found the solution to it ? what a shame i-mate couldnt come up with a patch or upgraded ROM which will work hazzle free..
I have to soft reset everytime when my phone goes to standy mode and doesnt wake up.
I am sick of this **** , planning to sell my jasjar ....any takers ?not really here tho.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I've got my new Tytn for about a week now.
Today I had a problem:
My device was in sleeping mode, and would not wake-up either when receiving a call or by pressing the 'on' key.
I had to soft reset the device to go back to normal.
I think I remember a similar issue with Universal at first.
Does anyone has an idea on how to fix that problem?
Thanks!
Please search before posting:
http://forum.xda-developers.com/viewtopic.php?t=59007
Thanks Pof!
I made a search but I guess I wasn't as half as efficient as you!
Your link answered my question. Thank again!
Actually, I don't think there's a definitive answer yet. Your problem (won't wake up after overnight charging) has been confirmed though and some suspect SPB software as the underlying cause.
I personally suspect a bug in the TyTN's WM5 build that will be fixed with a subsequent ROM update. Powersave mode in the TyTN is a different beast. I've noticed quite a few ideosyncracies with my TyTN when it was in powersave mode.
Sleuth255 said:
I personally suspect a bug in the TyTN's WM5 build that will be fixed with a subsequent ROM update.
Click to expand...
Click to collapse
Yes, I totally agree with you. I don't have any SPB soft installed, and this happens quite frequently after overnight charging.
I contacted Spb and reported this issue to them. Here is the answer I got:
please add poutlook.exe, tmail.exe, instmsgr.exe and cprog.exe to the list of Exceptions in Close button options and let us know if it helps.
Feel free to contact us if you have any additional questions.
Click to expand...
Click to collapse
I haven't tried yet. but I will and will report the results here.
Nevertheless, I must say that since I uninstalled Spb Pocket Plus, I didn't have any more problem...
My TyTn does this ocassionally also, however my gut tells me it has to do with a program that contacts or syncs with the internet while the device is in standby.
nickcerda said:
My TyTn does this ocassionally also, however my gut tells me it has to do with a program that contacts or syncs with the internet while the device is in standby.
Click to expand...
Click to collapse
In my case, I don't have any software that automatically connects to the Internet.
Actually, I have almost no program installed. Spb Pocket plus being my favorite app, I always install it first on any device I get.
That's why it was easy for me to pin down the culprit!
I believe there are two seperate issues that affect the TyTN in powersave mode being discussed here. One of them may indeed be related to SPB Pocket Plus but I'm thinking that only people reporting slowness with this app may be affected. I never had any slowdown with SPB pocket plus and the only powersave glitch I ever experienced was after overnight charging.
hmm, I suspect that you may be right about two issues. I have been experiencing that I posted in http://forum.xda-developers.com/viewtopic.php?t=59774 this thread
I have often found an Activesync process running when my device becomes unuseably slow[/url]
100thMonkey said:
I have often found an Activesync process running when my device becomes unuseably slow[/url]
Click to expand...
Click to collapse
I noticed that Activesync is almost constantly running in the background. Not only with TyTn, but with all HTC devices I previously or currently owned (almost all! :? ).
Since my 1st post, and the uninstalling of Spb Pocket Plus, my TyTn never froze again.
Next to that I tried the overnight charging for 4 days now and didn't experience any problem.
hmm, I wonder what my issues could be because I don't have anything installed at all.
I have the sa like 100thmonkey. No aditional software. But it hangs too. I noticed that always, when an internetconnection is established or a software (I have Internet Explorer opened) uses Internet while I was loading my hermes, it crashes.
Maybe you can find the same reason, that some internetapplication was active before it crashes.
I followed Spb advices related to the Pocket Plus freezing issues (please check my earlier post on this).
l am happy to say that since I didn't have any problem.
So if your TyTn freezes because of Spb Pocket Plus, you must...
Add poutlook.exe, tmail.exe, instmsgr.exe and cprog.exe located in Windows directory to the list of Exceptions in Close button options.
Hope this will help!
Is there a solution
Any body found an solution for this problem? It happens all the time after nightly over charge... I Do not use Spb +
The solution is simple. It work on my CHT9000 well.
The causes for sleeping may be due to;
1) The programe installed in the micro sd card is shown on TODAY screen. (In my case, the agile messenger installed in card but shown in today screen)
2) Any operation of the phone during charging.
I just simple remove the agile messenger from today screen and soft reset before charging. The phoen will wake up with you on next day morning.(Provided that you set the alarm! )
If I leave my Orange SPV3100 on charge overnight (or for longer than about 4--6 hours) it won't wake up from sleep mode. All I do is plug the power (or USB) cable in (I dont turn of the radio or anything) and it does this.
The green light still flashes, but it wont accept SMS, phone calls or anything else.
So there seems to be a real problem?
I wonder what ROM/carrier is on all of these?
in last 4-5 days it happened at least 3 times, when my phone was kept idle in my pocket ,the phone went to sleep mode and power button could not wake it up only resetting after removing battery cover could do so. this is making x1 very unreliable as one doesn't know when the phone has gone to sleep mode in pocket. otherwise i was very satisfied with the phone and thought it was best wm i used ever. as a precaution i re checked power option and un marked the switching off device options. i have read that this was common occurance in many wm phones. any solution?
thanks
Ive had that happen too. I noticed it was only when I had the TF3D panel installed and active.
Do you have TF3D too?
no i have not installed TF3d.
What did you install then?
In my experience it happened with TF3D installed as well.
it seems that i have found temp. solution. i have change my email setting to download mails every 5 min. now in last 5 -6 hrs there was no problem.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have this prob too, using energy rom and hard resetted, but the prob still there
Try my solution it might work for you if its to do with the sim/radio/network rather then a particular installed app. If you never had it on the original ROM then the ROM you flashed with might have introduced the problem and I'd advise flashing back to the original if possible. If not its worth trying my solution it worked for me on HTC Tytn II with HTC ROM and HTC Touch Diamond 2 with HTC ROM.