Hi.
This problem has been posted before, but there was no answer, that worked for me. I was wondering, whether anyone has found a fix in the meantime:
My MDA crashes almost every night when it's in standby and can't be woken up by pressing the POWER-button.
Sometimes, this even happens during the day when it's connected to the computer, goes to standby and then is disconnected.
Only a soft reset will solve the problem.
I don't really have that much software installed, especially no Today-screen plug-ins.
However, I had task switchers such as switch and tswitch installed, which didn't work for me and thus has been removed. I have the impression, that after uninstalling these, my problems started.
One of these - I don't recall which one - has a today plug-in which monitors battery and memory capacity.
However, it seems that programs on my MDA never get completely uninstalled. The unistaller always says that it can't completely uninstall the software and whether I'd like to remove the program from the list of programs installed. So what I did was clear the device manually... maybe that was a mistake...
Any thoughts on this?
sacha
I have exactly the same problem. First I had no battery charge and then after replacing the battery, I have this problem.
Any ideas please?
Is it a hardware fault and I need to return the device?
Cheers,
Joe
I have a same problem too, but until today i don't find any problem solving. Please help.
I've had exactly the same problem with my T-mobile MDA pro. I first returned it to the shop but the tech department could not find anything. Gradually the problem got worse; in the end it would not power-up at all and I had to perform a soft-reset each time. Even with only the factory default software running. Returned it the second time and got a new machine; problem solved. So it definitely is a hardware problem.
Could this be a battery problem?
This may be dumb, but ..........
This may be wildly off but I've had two problems that looked a bit like this with my XDA exec. Sometimes when I go walkabout with the wifi left on, even though I've switched off the pda, it will refuse to wake up afterwards. This has happened a few times, but never if I switched off the wifi before going on the move. I wondered if it was trying to connect and entering some hangup state. I have heard it beeping in my pocket as I walked past wifi points and it wakes up. Obviously it isn't consistent.
The other problem happened when I first got the pda while I was carrying it in trouser pockets with the on/off button exposed (ie not in the closed end of the leather cover. It appeared to be hung up and wouldn't wake up (apparently) but all that had happened was that the backlight had been switched off by an extended press on the on / off button. That may sound really stupid, but without the backlight in some lighting conditions the screen just appears dark. I sorted that one, by ensuring the end of the pda with the on / off switch is always in the pouch and safe from being squeezed in my trouser pocket.
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
clemsyn said:
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
Click to expand...
Click to collapse
same problem here. sometimes i just press meny meny times (very fast) the power button and the screen turns on. other times i have to soft reset.
clemsyn i'm not sure i understand your solution. do you say that every time i want to turn of the screen i have to start PHM before, and set the speed to 320?
if this is the solution, wouldn't it be very annoying?
I've got exactly the same Problem. I've already changed the battery, flashed Original Rom, WM6 and so on. The strange behaviour of my Mda Pro still exists. After a while, the Pro switches off (Standby-Mode) and most of the time, i can switch it on with pushing the Power-On-Button. But if the Pro stays in the Stand-By-Mode for a while, i cant't bring "him" back to me. Only a Hardreset works (most of the time, i have to put in the Power-Supply, otherwhise, only the red light flashes one time when i push the reset-button).
The problem first appears, when i flashed the original Rom to WM6 (with all steps i had to do: upgrade bootloader to 1.01 and so on). Downgrading to Bootloader 1.00 didn't solve the probs.
At this point, i'am a little bit confused.....i need help
P.S:
Hopefully, my first post is not the last one
Edit:
http://forum.xda-developers.com/showthread.php?t=267448&page=1
I've just read this Thread. Very good informations. So i'll try it with an original Battery...i will post my experience asap.
Not for me it worked
clemsyn said:
Solution Found!!
its a problem with the voltage control Unit on the Mainboard. My solution for my Jasjar was to install Pocket Hack Master and then disabling the CPU scaling of the Bulverde in the settings. Before turning your unit off or closing the clamshell make sure the speed is underclocked at 312 mhz..you can always set it at 520 while using it. Hope this helps!!
Click to expand...
Click to collapse
Hello Clemsyn,
I tried this with Pocket Hack master. First it worked and i started walking, and singing throough my house again.
And now, after a few days, it gives me the problems back. No difference if it is automatically set to standby or with the power button. sometimes I still need to reset.
Hack master gives an error when restarting, so I am sure it was switched on to this 312 speed and blocking the scaling of my Qtek.
I am tring to find a railway to put my head on!
Huib
I think we all have the same problem and no one has found the solution to it ? what a shame i-mate couldnt come up with a patch or upgraded ROM which will work hazzle free..
I have to soft reset everytime when my phone goes to standy mode and doesnt wake up.
I am sick of this **** , planning to sell my jasjar ....any takers ?not really here tho.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
Related
Hi all,
I'm having my Universal for the last month, I suffered alot from the low speed of it, I read many threads in the forums, and tried many settings by myself and ended up with the following settings to be made to make your Universal works fast:
1) Un-install the anti virus program.
2) Diactivate the error reporting.
3) Set the power settings as follows: "Start / Settings / System / Power / Advance / Un-check turn off device if not used for ".
4) To avoid ending up with a flat battery do the following settings: " Start / Settings / System / Power / Tap backlight at the bottom of the screen / Check "Turn off backlight if device is not used for 30 seconds."
5)In the same menu "backlight" tap brightness and adjust the brightness to the minimum level .
6) If your device is I-mate tap Settings / Today / use any other theme other than I-mate grass , and I-mate swoosh because their size is too big, if you use any other theme you will save more than 1 MB of memory.
Please note that the change No. (3) is the only way to avoid the freeze happens to the universal in each time you press the light button to turn on your device, if you keep your device always on you will not only avoid this freezing, but also you will allow the voice dial to work properly even if your device is closed and the screen is inside because the device will never be turned off.
In addition to the above changes, you have to get a software which really close the applications such as spb pocket plus 3.0.4 which is compatible with WM 5 , or GSPMagic., or MagicButton , then you can try your device to see the difference.
Please note that if you use spb pocket plus do not include any SD card on your today screen otherwize it will slow down your device again.., and it's much better to reduce your program shortcuts to the minimum, there is no need either for the battery indicatior on the today screen since we have a battery indicator by default on the bottom right side of the screen, and battery line "spb" on the top of the screen.
I made the above changes and my device works fine.
Try it, I hope you all will find a lot of improvement.
Need feedback on this issue please.
Regards,
Hello all,
Will you please give me a feed back after making the suggested changes?
Regards,
Hey,,
Good advice. I've just made the power and screen changes and will see how it goes. I'm hoping that the battery life won't be worse and that I don't get to anoyed having to tap a key to swith the screen back on...
The important thing is that the bluetooth headset carries on working..It's a real bugger when it rings and I can't pick it up on the headset.. Do you think they tested this thing with headsets?
I also assume that when you switch the device off using the button, it never really switches off, just pretends to... I was thinking that there are times, on a long flight, where you'd like it to be really switched off to reserve battery. What think you?
Don't worry about the battery, battery life will not be worse, but as my experience with PDAs, "More than one year experience now" I can tell you that you have to charge your PDA at least once a day "every night".
Regarding the Blue tooth Headset issue, I'm using Jabra BT 800 and it's working like a charm even with voice dial, it never misses a voice tag.
Regarding the Turn off issue, PDAs are not designed to be completely switched off, you can only swich the power off "Pretending to be completely switched off" because if you turn it completely off by removing the battery for example you will lose all data on your PDA.
Still waiting for feedback.
Regards,
I have already turned off error reporting and turned off receive all incoming beams. I am a bit confuesd by Point 3 as my XDA Exec does not freeze at all when i press the backlight button- maybe it is a jasjar issue, like the antivirus? Have you noticedf any difference in battery life by just swtiching the screen off instead of putting the phone into standby?
Fin
Fin,
If you have no freezing issue when you press the light button to turn the phone on, and you don't have any problem in voice dialing while the phone is on standby mode there is no need to set the phone to never switch off.
I'm using Jasjar and I'm facing the above two problems, and I can't avoid them without making these settings.
Regarding the battery issue, there is no much difference between the two modes.
Regards,
carefuly folks, this is not entirely accurate:
- what freeze? Not heard many complaints on this matter
- what voice command issue; mine works perfectly WITH the BT headset fix of course
- battery life WILL & does reduce significantly with "always on"
- spb PP 3.0.4 is latest version, and there are a few alternatives that are just as good. Principle of task closing is right tho.
- There are several other truly useful hacks that would add a lot more value to this issue, incl GPRS always on, Buzz's BT headset fix, selecting working plugins only, etc etc - browse this forum from the start if u r just starting out
Correction
Not to play the devil :twisted: but WM5 devices do NOT hard-reset if (when?!) they run out of power, since internally all programs and data are now stored in Flash memory instead of DRAM.
As a side effect, you should also experience some improvement in battery life, since the smaller amount of DRAM on a WM5 device leads to a significant reduction in power consumption when the device is "doing nothing" - i.e. using very little CPU/Network, but standing by for incoming calls or user input.
craigiecraigie4,
- Regarding the freeze issue, I'm using Jasjar and it does freezes for 6-7 seconds whenever the power button or light button is pressed to switch the power on.
Also whenever I'm using the voice dial, this freezing causes the voice dial to delay and sometimes not responding.
But after setting the device to always on, I'm not experiencing any of those two problems.
- Battery life is not significantly reduced as you think, I tried both settings and any how I have to charge my phone once every day in both cases.
- spb pocket plus 3.0.4 is the latest version, and I did a typing mistake by saying it's 3.1.4..... sorry for that.
-Regarding the BT fix can you please post it here so that I can download it if possible... and can you please let me know what exactly does it fix?
Regards,
Khaled.
Re: Correction
dojohansen said:
Not to play the devil :twisted: but WM5 devices do NOT hard-reset if (when?!) they run out of power, since internally all programs and data are now stored in Flash memory instead of DRAM.
As a side effect, you should also experience some improvement in battery life, since the smaller amount of DRAM on a WM5 device leads to a significant reduction in power consumption when the device is "doing nothing" - i.e. using very little CPU/Network, but standing by for incoming calls or user input.
Click to expand...
Click to collapse
dojohansen,
Thanks for the valuble information, I thought it's the same like PDA2K which I was using till the last month.
I'm so happy to know this information.
Regards,
khaledelfeki said:
Still waiting for feedback.
Regards,
Click to expand...
Click to collapse
I hardly have problems with memory or speed.
I installed Listpro, Ewallet, some GPS software and NR de Luxe .
I use Excel, Word, and IE explorer frequently.
I use Agile in stead of MSN, but I never have problems with performance.
I do not often fully close ( settings/system/memory) programs used.
Can you give an example on which moments your really run into speed/memory problems?
Huib
herpi said:
khaledelfeki said:
Still waiting for feedback.
Regards,
Click to expand...
Click to collapse
I hardly have problems with memory or speed.
I installed Listpro, Ewallet, some GPS software and NR de Luxe .
I use Excel, Word, and IE explorer frequently.
I use Agile in stead of MSN, but I never have problems with performance.
I do not often fully close ( settings/system/memory) programs used.
Can you give an example on which moments your really run into speed/memory problems?
Huib
Click to expand...
Click to collapse
Huib,
I'm using Jasjar, I don't know the differences between Jasjar and the other universal devices, and I'm having problem always when I open the device cover and pressing the power "light" button to turn the device on, it freezes for 6-7 seconds before I can use it for any purpose.
This also affects the voice dialling when the device is on standby mode as it freezes for long time until it recognizes that there is a voice dial and them gives me the beep to start voice dialling and sometimes it does not even gives me the beep.
May be there are some differences between Jasjar and the other Universal devices but these are the problems which I'm facing and this is how I resolved it.
Regards,
khaledelfeki said:
Huib,
I'm using Jasjar, I don't know the differences between Jasjar and the other universal devices, and I'm having problem always when I open the device cover and pressing the power "light" button to turn the device on, it freezes for 6-7 seconds before I can use it for any purpose.
This also affects the voice dialling when the device is on standby mode as it freezes for long time until it recognizes that there is a voice dial and them gives me the beep to start voice dialling and sometimes it does not even gives me the beep.
May be there are some differences between Jasjar and the other Universal devices but these are the problems which I'm facing and this is how I resolved it.
Regards,
Click to expand...
Click to collapse
I have a Jasjar too. ( don't know how to get it into my profile, other then a comment)
You seem much further in know how than where I have arrived till now.
I can't say the machine is without bugs, but speed and memory never have been a problem so far.
Maybe a list of you software would give us a clue?
How big are your Outlook files?
Huib
spb pocket plus
spb diary
Resco Picture Viewer
That's all.
Regards,
khaledelfeki said:
spb pocket plus
spb diary
Resco Picture Viewer
That's all.
Regards,
Click to expand...
Click to collapse
That's not much. Spb pocket plus is suspect?
Huib
khaledelfeki said:
craigiecraigie4,
- Regarding the freeze issue, I'm using Jasjar and it does freezes for 6-7 seconds whenever the power button or light button is pressed to switch the power on.
Also whenever I'm using the voice dial, this freezing causes the voice dial to delay and sometimes not responding.
But after setting the device to always on, I'm not experiencing any of those two problems.
- Battery life is not significantly reduced as you think, I tried both settings and any how I have to charge my phone once every day in both cases.
- spb pocket plus 3.0.4 is the latest version, and I did a typing mistake by saying it's 3.1.4..... sorry for that.
-Regarding the BT fix can you please post it here so that I can download it if possible... and can you please let me know what exactly does it fix?
Regards,
Khaled.
Click to expand...
Click to collapse
Dude, your JJ is F***ed! It should NEVER do this! I've not heard of anyone else complain of such a totally unacceptable delay, and I've not experienced anything like it myself, despite setting my device up from scratch about 10 times now to test various configurations. I stroingly suggest a hard reset, install spbPP (or whatever you prefer), and use for a bit to get used to it. Apply the "BT headset fix" (search for it here, it prevents BT from turning off over night), and "Always on GPRS" if u like that which most of us do, and pocket mechanic (search for "notification queue") to maintain your notifications as per another post I wrote yesterday. You should NOT have this issue at all. 7s would make me throw the JJ away right away! If this does not work for you - take it back. Good luck!
I have the exact same problem of a delay on opening when it has been turned off for a while. Also, a friend of mine has the same problem. Your above mentioned fix of keeping it on appears to have saved the day for us, thanx.
apap,
Thanks for your feedback, It seems it's only me and you who are having this problem, and it's very strange too that I had never faced any problem with blue tooth and I don't need any fix for it.
It seems that not all devices are similar.
Any how, I'm so happy with my device now after making the changes which I suggested on the top of this post, and I'm so happy too that it had solved your problem as well.
All the best.
Regards,
Me too, same problen with freeze, but I newer waited for 6 7 secs, just done a soft reset, and this happends all the time.
Just changed to power of thing, will report back..
Hi all!
With the latest Dopod's ROM it was nice for the first month, but now I have strange behaviour.
Sometimes the device does not return from standby/suspend mode. It does nothing at all if I press the power button. The LEDs are blinking as usual and if I call my mobile from other phone, I got no answer signal, whi my Prophet does not ring at all, means that GSM part works. Any alarmas and notifications fails to appear, as well.
I noticed, that the prsence of any extra unclosed applications increases the chance to hang. So far, I have no idea how to workaround it...
Any ideas? Is someone have the same problem?
It happens to me with my JAMin with both the old and the new WWE rom. somebody exolain it with the backlight settings, but nobody really understand why it happen
Someone alse have this problem?
I also had this issue for a time. I performed a hard reset and it stopped happening, so I am going to assume that it probably had something to do with some of the software that I had installed on it. My money is on SPB PocketPlus. I've not installed it since the hard reset and it hasn't happened since.
Any extra ideas?
I have the same behaviour since the very first day i upgraded to the latest rom.
I find that it happens regularly if it does, meaning you soft reset the device to get access again and then sure enough one hour later again the same behaviour. I have been on travel the last weeks, where i did not have a chance to sync the device and I have not experienced this behaviour at that time.
Maybe it has something to do with the Sync Process.
I hope we can dig into this a little more because it is really annoying. Especially if you consider that the phone does not ring anymore so you never know if someone calls or not.
Cheers Ulf
Password?
Have you set a password on your phone? If so, then remove the password and see if it makes a difference.
Yes I use the Password Funtcion on the PDA part and also for the SIM card.
I will try to turn off the PDA password and see what happens.
I keep you posted.
Thanks for the suggestion.
Ulf
___________________________
Dopod 818pro
Hi All,
turning off the PIN function has solved the problem. The effect is reproducible.
Raised a next question though:How to protect from your wife sniffing into your private appointments without using the PIN?
Gruss Ulf
I have no used any passwords, but has the problem. I've noticed that it happens when the phone is charging. But not only that.
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
thycpt737 said:
i had the same issue...i read before somewhere in the other forums...(maybe this forum but couldn't find it) to adjust the backlight and standby time to the same value..that fixed mine and hope will work on yours.
Click to expand...
Click to collapse
Thanks great, so far it helps. If I got the bug agait - I will post. BTW, on the Dopopd's 2.15 it is the only reason for softreset, all the rest works fine!
I have the same problem with prophet touch IX and VIII.
Sometimes, after the device was set to standby (or the display was disabled after some minutes), I can't enable it by pressing the powerbutton.
It seems to have contact to the GSM net (you can call the phone, but it won't ring).
ActiveSync also recognizes the phone, but won't connect.
Maybe this happens less often with battery ~70-100%, but I'm not sure.
The problem occured some weeks after installing Touch IX, and didn't disappear after changing to Touch VIII.
With pdaviet 6, there wasn't anything like this (only the known bootscreen-freeze-problem).
Any ideas?
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I just got AMEO from T mobile which I believe the same as HTC advantage.
despite of being SIM locked by T-mobile, I am experiencing another problem in waking up the device after it goes into sleep mode.
After I left the device idle for few minutes, it turn the whole screen off. (not only the back lit).
I can see the LED for BT/wifi still blinking.
But no matter which button I press, it couldn't be turn on at all.
As final resolve, I have to soft reset the device every time after it sleep!!!
Can some experts here advise me? is it a defective unit? or some other settings are wrong? Do I need to return it to the vendor?
I don't want to keep the device always on by disabling the auto off feature in power setting either.
Does someone have the same problem like me?
Thanks for any advise in advance.
What happens if you put it on the keyboard while "asleep"? Even if it means taking it off there first.
If doing that and pushing the power button fail to turn it on, it's a defective unit.
it's the same problem even i attach it to the keyboard.
a bit funny though, if i press the power button from the side to turn it off. I won't have any problem to turn it on.
but if i leave it to auto off mode, then i can't turn it on until resetting it from the back hole.
can it be improved if I flash to other ROM?
My Ameo does it occasionally - I find that (re)attaching the keyboard tends to bring it out of sleep better than pressing the power button. I get the impression that by pressing the power button, it sometimes gets confused that its still on and tries to turn itself off (even when it is already off). Tends to lead to a reboot every few days though. Waiting (fingers x'd) for WM6 to see if it behaves better.
do you guys have this option
settings>button>lock
try to toggle the checkbox to see if it helps
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
I can confirm that it doesn't help my AMEO.
anyway, thank for your thought.
Digital.Diablo said:
I'll try it! I found it under Settings/System Tab, 'Key Lock' icon.
I'll report back within the week.
Click to expand...
Click to collapse
To digital:
can I ask for a favor from you. could you try to make the device auto power off without sim card in.
and see whether u will have the exact problem i have or more frequent it dead...
due to my unit is locked to T mobile network, i still haven't put any sim card in.
Tried it without simcard in but it still turns on ok after the fix. TBH, sounds like you're getting the issue more than me - mine only does it occasionally (once every couple-3days) and as yet, I've not managed to locate a consistent cause. I'll keep my eye on it though with the fix and let you all know how I get on.
the other thing that i can think of out of at the moment is that you are running some prog from the sd card/microdrive in the background so when you try to switch your device on then it does not get started and hence the problem...
try tweaks2k (you can use the trial version)
it has a bunch of settings for this... (just check that it is compatible with ameo first)
install 'screenoff' and assign to one of the button.
it works fine.
have to make work around like this now. no idea why this problem only happen to my AMEO...
anyway, thanks for all of u!
royalmail said:
Does someone have the same problem like me?
Click to expand...
Click to collapse
I have a similar problem. My device does not wake up in one case from 10 approximately.
Frequency of occurrence of a problem decreases if to close the phone's program compulsorily.
In other branch to me have told, that the problem can be because of the Active Sink's program. Have allowed advice to disconnect automatic start of this program. But I cannot check up because my program all the same is started if to switch off an option of the automatic device. :-(
hard reset can solve the problem completely. ;-)
I'm pleased to say that the 'button' tweak posted here has worked... So far!
Thanks Gents (and lasses if there are any).
That happened to me too yesterday.
I hard reset it and reinstalled everything to microdrive now. (trying to eliminate the possiblity of compaction thread) Removed SPB Pocket plus, which I've come to be quite suspecious by now. Also removed true VGA. So far I have not got a single freeze yet, touch wood. If it runs okay for a few more weeks with no freezing, will put back true VGA and see how it goes again. Will try to isolate the offending software bit by bit.
Hi,
I've had the same problem with my Advantage
After some weeks of test i have found how to solve the problem on my Advantage. perhaps it's only works on mine but you can try.
i have installed "all" progs on memory and not on microdrive. on microdrive i have only a few exe like wififofum or progs not intend to run when i turn my Athena off.
then no more problem waking up my athena.
I think the problem could be that microdrive cause a time out or thing like this when we wake up the PDA then athena freeze waiting about datas from microdrive.
then for me now it's programs like browsers, sscontact, traylaunchers etc .. => memory
programs like painting tool, etc ... => microdrive and close (kill process) them before sleep mode.
and all is ok now for me. The only freeze in 1 week was Pocket IE freezing (but the reason is pocket IE sucks)
There was actually another point that I forgot to mention concerning the freezing. I found out that the free miniSD card came with the bonus pack was actually faulty. With the pocket mechanic professional benchmark, I managed to see only less than 200kb/s read and write! I did a hard reset, and installed everything on microdrive, and touch wood, I have not got a single reset or freezing yet these two days. I install nothing into memory, as we all know that it takes up to 2 seconds to write a block of data into NOR ROM, which is why we should always shift our directory of IE cookies/history/cache away from the main memory. Since the main memory (NOR ROM) is good for executing program in place but terrible in writing, Microsoft's MikeCal thinks we should not keep any data there. (See this thread: http://blogs.msdn.com/windowsmobile/archive/2006/03/16/552996.aspx ). I try to keep the memory as free as possible to minimise compaction thread kikcing in. Will see how it goes in the next couple of weeks and take on from there.
I'm happy to confirm that, after a weeks testing, the button 'fix' seems to have resolved the issue! Thanks all.
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
Attaching USB cable. No change.
Attaching keyboard. No change.
Calling phone. No change.
Soft reset. Starts ok.
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'
However, I suspect ActiveSync.
The unit was attempting to Sync every 5 minutes, while connected with a USB cable. I therefore followed advise (read elsewhere) to create a dummy server to allow an ActiveSync schedule to be created, then deleted.
http://www.modaco.com/index.php?showtopic=246522
This is coincident with the start of the problem.
Regards
Devany said:
I have been experiencing similar problems.
After being left on standby for a period of time (>10mins), the unit sometimes goes into "autistic" mode.
i.e:
Power button does not function. Unit GSM light flashes, but will not resume from sleep.
I've tried the following:
I have now tried:
Settings/System/Key Lock
- set to 'Do not lock buttons'
Click to expand...
Click to collapse
I had same problem once I enabled Key Lock function.
However, once I disable key lock, it works fine again.
Hello,
I have three Polaris (O2 XDA Orbit 2) here that crash randomly.
a) Sometimes they just refuse to wake up pressing power. Screen stays black, right green network LED blinks normally (as if phone is registered correctly) but the phone is NOT reachable, the mailbox answers the call
b) the device resets and reboots without any obvious reason...
the mentioned problems occur once in 1 or 2 days, not really reproducible...
Does anybody have the same behaviour? Is it a problem of installed Software?
Additional Software installed:
AvantGo
GoogleMaps
TrendMicro Office Scan
PocketCM Contacts 0.19b
Memmaid
Sprite Backup
Resco Explorer 2007, FTP, Registry
WakeUp Tweak
Calendar+
Advanced Config 2.1
TomTom 6
Battery Status Plugin + Clock
What kind of configuration you did with the Advanced Config 2.1?? the others applications are on my phone too, except Battery Status Plugin + Clock and WakeUp Tweak
is there any option to export the config? Its hard to type everything...
WakeUp Tweak is necessary for Alarm Bug prevention (IMHO) and does only set 2 reg keys AFAIK
nobody who has the same issue?
Can DirectPush can be the reason? I am connected with an SBS 2003 Exchange almost all the time...
Thx for an help,
Hmm... I have the same issues and im am using direct push as well. I am going to disable direct push for a few days to see if that will solve the problems...
One more thing. Apart from direct push we are both using resco explorer 2007 but I don´t think that this has something to do with the problems.
I would try to uninstall batterystatus had the issue too had to do hardreset.
The Bleedin' Obvious...
Apologies if this is just too damn obvious to be of any use, but on earlier XDA models I have had problems with poor connections on batteries, so I would check:
1. That your SIM is clean and properly seated - reseat if necessary
2. That your battery terminals are making good contact with no potential obstructions and that it latches properly when closed
3. Try removing, cleaning and reinserting any SD card you may have inserted
That should eliminate any hardware-based causes. The only other thing that I recall having caused problems in the past (on the Artemis) was battery status - especially it's behaviour on boot (and wake??). Might be worth removing it for a bit to see if it makes any difference.
Good luck...there's always return to manufacturer - you might just have a dodgy unit?
Hi, I have the same problem as you (the first one only).
Do you use push mail palmbluetooth? I am trying to test if it has something to do with direct push. I turned it off right after yesterdays post and had no black screen or reboot since. But well... It will take some more days to figure if direct push and these problems are related.
exactly the same problem.
Hi,
I have exactly the same problem of hazardous reboot.
I have a Cruise with the SFR (Vodaphone French) ROM.
I have see it live twice while my phone was on my table without having touch it.
I'll test this like you without 3G a few days and let you know.
hardware is not be the reason, although its worth to check. But it happens also if the unit is laying on the table without touching it at all...
batterystatus is NOT the reason, had reboots without it installed, can someone verify?
Resco Explorer 2007 is NOT the reason, had reboots without it installed, can someone verify?
Direct Push is the open issue to check. Without this enabled, I have a stable unit for 32 days but I'll try many more since this was not so often...
Any comments are appreciated but its definitely NOT a faulty unit since all three of mine have the same issue. Faulty firmware? Faulty OS ;-)
CU
do you have bandswitch installed?
your is a software installed problem mate!
Report here all software installed, bye
Still no reboot or hang since disabling direct push... I did not change something else and had reboots or hangs nearly every day. Would be great to know if it is really direct push/active sync...
same with my device, I think DirectPush is the reason. Can somebody else confirm?
You guys mean to tell me that direct push, which is built into the OS and is a major component of AS on the device for years doesn't work? Come on now. I refuse to believe it. If it truly caused instability like you guys say, that would be an even BIGGER issue than the lack of video drivers!
If anything, there must a software conflict going on that is causing the instability. As a true test, try hard resetting and without installing anything, turn on AS push. Wait a day and let us know what happens.
I'll be getting my TC tomorrow and loading it up to the hilt, including setting it up for my 4smartphone account.
Well... It may sound strange but I really start to belive that this is a direct push issue. I did not have these reboots and hangs right from the start and thought about what I have done before getting the problems. I uninstalled a lot of software and nothing changed. After reading the post of avoigt about direct push I remembered that I did enable this right before the issues started. On the other hand I would not bet all my money that it is really direct push causing the problems but it is the No.1 candidate now.
I am not willing to do a hard reset right now and test just direct push course I need some of the installed components for my working days. I hope someone else is able to test that. I would even offer my exchange server for testing...
Exactly the same problem (Polaris hangs or reboots) several times a day. Removed Direct Push and have not had a problem in three days. I set the schedule in ActiveSync to every five minutes. Also changed the GPRS connection to "Always on".
Same problem!!
My Polaris just cuts completely off a few times a day or screen goes black and can't awaken it. It was working fine for weeks and just started doing this.
I do have bandswitch installed and I do not use direct push.
EDIT: When I push on the battery it turns off. I hope its the battery and not the contacts.
Hi, same problem here.
The original version was the french ROM, and it worked for a week without any problem. (I have the phone for only one week). Last night I flashed it with a english version, and installed only 2 programs, skype and core player.
Facts:
1. if the phone is usb connected with the computer, it doesn't turn off.
2. if the phone is going in power save mode automatically refuses to turn back on by pressing the power button. It's like the display is disabled. If I call my number when is down like this, from the phone that I am calling from I can here the call, but the HTC doesn't ring.
3. it goes off after about 2 minutes if is innactive, and I can turn it back on only by reset. If I am using the phone (playing, browsing, etc.) it doesn't turn off.
I guess it's a soft problem. (but then again, I'm just a beginner user with this phone)
Does anyone has a solution for this?
Thanks
in last 4-5 days it happened at least 3 times, when my phone was kept idle in my pocket ,the phone went to sleep mode and power button could not wake it up only resetting after removing battery cover could do so. this is making x1 very unreliable as one doesn't know when the phone has gone to sleep mode in pocket. otherwise i was very satisfied with the phone and thought it was best wm i used ever. as a precaution i re checked power option and un marked the switching off device options. i have read that this was common occurance in many wm phones. any solution?
thanks
Ive had that happen too. I noticed it was only when I had the TF3D panel installed and active.
Do you have TF3D too?
no i have not installed TF3d.
What did you install then?
In my experience it happened with TF3D installed as well.
it seems that i have found temp. solution. i have change my email setting to download mails every 5 min. now in last 5 -6 hrs there was no problem.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have this prob too, using energy rom and hard resetted, but the prob still there
Try my solution it might work for you if its to do with the sim/radio/network rather then a particular installed app. If you never had it on the original ROM then the ROM you flashed with might have introduced the problem and I'd advise flashing back to the original if possible. If not its worth trying my solution it worked for me on HTC Tytn II with HTC ROM and HTC Touch Diamond 2 with HTC ROM.