(sorry this if this is in the wrong place , but the original device was a Uni )
I had copilot 6 installed on my MDA Pro , I sold (& formatted ) the MDA ,but kept the Card with Co-pilot on it , thinking I could use it in the event that I got a new WM device
Well , that day has now come (bought an Ameo ) and I have tried to install Co pilot on there , but it wants me to deactivate it on the old device !
I obviously cannot do this , as I no longer own the device , and even If I could get to it ... copilot was removed anyway !
Anyone encountered this problem before ?
Yes me!!
I damaged my phone and had a new one sent. I can deactivate it for obvious reasons. I've asked Copilot support but had no reply yet!
Any ideas anyone!?
Things like deactivation of software should be printed in big letters before anything else on software. I get very p....off with things like that. You pay hard earned money and if your hardware gets damaged or you forget this small detail and format your hardware some companies don't care at all. They've got your money, now it is your problem. They treat you like s*&*!
In this case TomTom gives a better customer service because you can register more than one device with the licence without deactivating it. I had once an Axim and the Universal both with the same TomTom licence that came with the Axim without any problem. There are companies that work with a concurrency policy, so you can install on different equipment as long as you don't use them simultaneously.
It is not a solution for your problem but I feel your pain! Been there, done that.
Did you activate it via email? Did you keep the activation email by any chance? Or was it done online through the hardware? If it was done via email, you could try and see if you could send and email back deactivating it. Just an idea.
Related
Any word from T-Mobile USA on 2003 final release??
...and why does T-mobile Germany offer more features in their pocketpc??
anyway we can move those to a usa version?
ntabikha said:
Any word from T-Mobile USA on 2003 final release??
...and why does T-mobile Germany offer more features in their pocketpc??
anyway we can move those to a usa version?
Click to expand...
Click to collapse
Last week, T-Mobile offered me, to make a (so called) upgrade, which means to extend the contract for further 24 month and to get a new device/mobile phone (for low cost). Starting from October T-Mobile offers the old 64MB-MDA with Windows Mobile 2003 in German. The new MDAII will be available at the end of 2003, they said. So I hope the new software (WM2003_DE) will soon be available on T-Mobile's Website (http://t-mobile.de/mda).
#Christian
Its realy sad that t-mobile is not activly promoting the xda/mda here in usa. infact... most store workers know very little about it here.
i noticed o2.uk even advertise it on tv!
here... even the 24 hours support staff dont know much, they just replace with new unit everytime a software problem arouse.
believe it or not, this is my FIFTH ppc replacement!!
altho i HAVE figured out how to fix the dead media player problem,
they have not! but i still send it back every few months... for a 'scratchless' unit
if they are too dumb to know their product, i dont think there is anythin wrong with using their warranty to my advantage.
anyway... thanx for the reply
Sending it back?
How do you send it back? You call tech support? Give us a play by play, mine has some scratches on it too....
here is what happened.
first for real, but then i abused their ignorance!
my media player stoped working. when i launch it. it closes immediatly!
i called their tech support... they had me reset and try stuff, but nothin worked. so, naturaly, they'll say, we'll send a replacement.
but their replacement developed the same problem, and they
couldnt fix it. not over the phone anyway...
well after 3 replacements... i found out that it was fonix voice dial, and/or viavoice doin it, they were assigning functions to 4 keys, when xda only have 2 usable (calendar and contacts)
so.. media gets lost and closes.
you have to a registry editor to remove the 2 extra key assignment and that will fix it..
BUT! to get to the point... call and tell them u have this problem
and they wont be able to fix it. they'll just replace it!
make sure u reinstall the old 2002 that came with it.
not that they dont know that u changed it! every time u hard reset the device, it sends an SMS "[email protected],version #, date/time"
ntabikha said:
make sure u reinstall the old 2002 that came with it.
not that they dont know that u changed it! every time u hard reset the device, it sends an SMS "[email protected],version #, date/time"
Click to expand...
Click to collapse
Does it really do that? Heck just take the SIM out when you do a hard reset.
HAHAHA
Really if they know that then they must have TONS of HTC Resetd from me.
interesting.
I updated my unit to a ROM kitchen version and frankly..
I helped somethings but I still have problems.
Im really waiting on the XDA II.
I hope we see it soon in the US.
Im on my 5th unit also..
But Im actually having problems.
I thought it was T-mobile or something but I got a T610 and I have two sims.
When I have problems calling out (voice or data) I immediately try with my T610. (guess what... no problems)
Im not sure why Im having such bad luck with the units..
maybe its the power supply..
they said they would send another..
I havent seen it yet..
hmm
gotta run ..
I need to call them
BeDammit!
I have had a guts full of TomTom's crap. Their support is a joke.
I have legitimately bought all their software (paying twice for GB) I have bought their traffic plug-ins. But because an O2 repair was given a new device code I've gone 6 months without my navigation.
I got in touch & was told to send proof of purchase, I was about to upgrade to an XDA IIi so I waited, I then sent this e-mail with all my product codes & an A4 scan of my new contract :-
Please guys,
I have recently upgraded from an XDA II to an XDA IIi and although I've uninstalled previous versions of Nav3 & traffic each time I try to re-install I get a message saying ' you have not installed any voice files, I've tried zip versions too. I also need an unlock code as I've changed my phone again.
I have seen in another question that there exists an upgrade disk for versions using 2003SE which seems to have a seperate voice files, do I need this disk?
Or would I be better off waiting for Nav5 upgrade? (tho this would mean no navigation during my present 2 month+ tour of Europe)
Will the Nav3 maps work with Nav5?
I then got this reply :-
Response 13/04/2005 03.31 PM
Dear Mr R,
1. Run the installation CD and select Change voice promts, You can install from there.
2. This software has already been installed/activated on two different PDAs .To comply with the terms of the software licenece. Please fax a proof of purcahse of the new PDA. ( sorry we are unable to read the scanned attachment propelry) to +31 20 850 1097
3.Navugator 3 maps will not be Nav 5 compatible. However an upgrade will be happening in the new couple of weeks, More information will appear on our website in the coming few weeks.
With best regards,
The TomTom Customer Support Team
I'm going to try to get our Advertising & Trading Standards Board onto them, after the amount I've paid for this unreliable rubbish, it's completely unacceptable to have to be put through 'hoops of fire' to be able to use my own programme (I bought it, & all it's accessories, it's mine, isn't it?)
Sorry guys I'm ranting again! F*@%$#ng TomTom! I can't believe I'm saying this :-
Microsoft & their £40 Autoroute 2005 hve been my saviour! I just said something good about Microsoft!!!! :? :?
It may be some solace that the upgrade to TTN5 is imminent and this will effectively reset your install count. You will get TTN5, the latest UK map and a free upgrade to Maps Of Western Europe for a very very reasonable fee.
I know the install protection is a PITA but its there because earlier versions were widely pirated (although its done nothing to stop piracy of V3!).
It was exactly because of this problem that the keygens were produced, I have legit copies of tomtom 2 and 3 but still had to use third party hacks so i could use it when i upgraded roms or changed/upgraded pda.
Has anyone got an email address of someone high up in O2 who I can complain to and might get something done?
Bluetooth isn't working properly on my Exec - it switches off and drops the pairing and is basically a nightmare. I realise a lot of other people have this but my first exec didn't suffer this at all so I'm not going to put up with it on this one either.
The problem is, they want to give me a nokia or something while it is repaired and it's just not an acceptable substitute - I would completely lose all of the PDA functionality which is why I bought it in the first place.
I've spent hours on the phone to people at O2 trying to get them to understand this but have gotten nowhere so now I want to complain to someone higher up and get something done.
Any points of contact for this would be good (you can PM me with them if you don't want to post them on the open forum).
Cheers,
Smiffy.
Have you looked on the internet for any corporate or investor links? Somewhere they have to list their registered office and a letter there, addressed to the company secretary or CEO will find its way to a senior bod...
The thing is that although you've got 24 months warranty on the handset (covered by HTC), o2 will offer a loan handset subject to avalibility.
At present o2 stores either stock the Nokia 3410 or 3100 subject to . your best bet might be to get in touch with SBE; HTCs repair agent.
I have the serial number of the device, it is possible through software or something to the device? Even if there is software that costs money I'm willing to pay for ... Please help me :-(
The only software that might help you locate your device is "Sprite Terminator"
or any similar software.
But... it has to be installed already on your device. If you didn't have that kind of
software on your device i'm afraid there is nothing much to do.
Microsoft's "My Phone" might be able to help you. There are advance features:
• Find your lost phone The My Phone service can show you the last known location of your phone on a map (based on where it last synced or shared photos using My Phone). User activation required. Go HERE to Learn more.
?
More options?
if you got the imei nr
report it to the police then they will block the phone from being used as a phone
Agree .
The police can find your phone.
I know cases of people who bought stolen phones without knowing they were stolen.One day the police was knocking on their door.So this is your best chance and it costs nothing i think.
I know it won't help you with this phone, BUT for your next phone install Remote Tracker, a great tool you can find in the Developers section on XDA. The best about it is the "Top Secret" tool or even the sim card change detection ... Of course, nothing will survive a re-flash ...
tnks for all here =]
i go to the police...
I've done a stupid thing and I don't know of a way to sort it.
Basically I think I formatted the memory card that came with the phone before putting in the replacement card I already had. Trouble is I believe the CoPilot maps and so forth were on it. Now I can't use the 15 day trial, just comes up with "error downloading" when trying to get it working. The program launches, it just (of course) won't open the maps.
I can't find a way of downloading them from the CoPilot website without paying for a licence (pointless as I want to try before I buy) and Virgin (my provider) can't help. My only hope is HTC themselves who I shall ring tomorrow.
So my question is. Has anyone else done this and sorted it? Alternatively, is there a way of downloading the map/s (legally) without having to buy the licence?
I'm doubting anyone is as stupid as me, but you never know
You can download the U.K and Ireland maps from here and copy the folder to your memory card.
https://copilotlive8.s3.amazonaws.com/8.0.0.557_UK_Ireland_Card_Image.zip
I don't know how you found that but I googled like my life depended on it last night and found nothing!
Thanks.
Copilot Licence issues
I have two HTC HD2 phones that came with Co-Pilot 8 on them. I purchased a licence for the Aus/NZ maps for my first one amd I was able to activate my original device and Co-Pilot works fine.
Purchased a second phone recently and thought I'd try the old key but it failed to validate. So I purchased a new set of maps for the 2nd HD2 but the phone now has the old key in it and won't let me activate via the new key - it comes up with Error 806.
At the moment I can't get the 2nd phone running as it just keeps rejecting all entries.
Does anyone know a registry edit to remove the activation? I think I've found something but thought I would seek more knowledgeable people!!! Don't want to have to re-rom the phone to get it going again.