Signal Problem - P3600 General

I have a standard HTC Trinity P3600, that was not shipped on any particular network.
It is running the following ROM:
ROM version: 1.15.405.5
ROM date: 10/23/06
Radio version: 1.20.00.11
Protocol version: 32.52.7020.00W
ExtROM version: 1.15.405.101
I am using my Vodafone UK Sim Card in it, and have a problem with the signal.
If I soft or hard reset the device, I get a "G" symbol showing that GPRS is available, and an almost full signal indicated on the signal strength icon.
After a couple of seconds, the "G" changes to "3G" and the signal strength goes lower, to 1 or 2 lines, and a second or so later the "3G" icon goes and it shows the two arrows and a cross symbol indicating that the "Connection is not active" and the signal strength shows that there is "No phone service". If I then reset the phone, it goes back to getting a signal and then loses it again.
Does anyone have any suggestions as to what I can try to do in order to resolve this problem please ?
Many thanks in advance.
Paul.

Just and update:
In the phone settings, if I set the Band to be the network type of GSM instead of Auto, then the "G" is displayed and the signal strength is 3 lines and doesn't drop out.
Thanks again for any advice.
Cheers,
Paul.

Most 3g phones first connect to the network thru GSM and then 3g could it be that you have a low 3g coverage in your area.

Thanks for the reply Sammis.
I would have thought that if it had a normal GSM signal, then switched to 3G but had no signal, that it should switch back down to normal GSM ?
I switched it back to Auto again this morning, and it looks to be working fine. Maybe Vodafone were having problems in my area with 3G ?
Cheers,
Paul.

bbps said:
Just and update:
In the phone settings, if I set the Band to be the network type of GSM instead of Auto, then the "G" is displayed and the signal strength is 3 lines and doesn't drop out.
Thanks again for any advice.
Cheers,
Paul.
Click to expand...
Click to collapse
I have noticed the same issue with my phone. I don't have the answer as to why this occurs, but I have done the same thing, switched the network type to GSM and my signal doesn't drop. It seems if I leave it on Auto, it is not stable... Could anyone shed some more light on this issue?
Thank you in advance for any assistance.
James

Related

Poor GSM signal

O2 Xda-Mini
My apartment building suffers from a poor GSM signal strength. "MyPhone" software shows it as low as 60% sometimes.
The problem is that, as I go up in the elevator, the phone disconnects, and then won't reconnect without me doing a soft reset! Clicking on the signal strength icon, it just says "Searching".
Anyone else had this problem? Is there a way to force the thing to reconnect with a low-strength signal? I never had this problem with my last (Nokia) mobile phone - same apartment.
Thanks,
Graham
grtaylor said:
O2 Xda-Mini
My apartment building suffers from a poor GSM signal strength. "MyPhone" software shows it as low as 60% sometimes.
The problem is that, as I go up in the elevator, the phone disconnects, and then won't reconnect without me doing a soft reset! Clicking on the signal strength icon, it just says "Searching".
Anyone else had this problem? Is there a way to force the thing to reconnect with a low-strength signal? I never had this problem with my last (Nokia) mobile phone - same apartment.
Thanks,
Graham
Click to expand...
Click to collapse
How long did you wait until you softreset?
Normal it should reconnect within minutes..
Also what ROM are you using? What network? AIS DTAC Orange?
Im using DTAC on ROM1.11 and no problems here with reconnection.
What prompted me to write was that I think it had been "searching" for about 4 hours before I did the soft reset.
I'm with AIS.
ROM version 1.03.00 WWE
ROM date 11/01/04
Radio version 1.01.00
Protocol version 1337.38
ExtROM version 1.03.166 WWE
Cheers,
Graham

Signal Strength?

I have the UK T-mobile MDA Pro and am having all sorts of problems with the connection to T-mobile. If I am sat at home I get 1 or 2 bars (50-70% according to Hudson Phone Dashboard) and this is fine unless I ask the phone to do anything, open software, menu, etc.
In which case the signal strength disappears completely and then the phone sits for 1-2mins until it finds the signal again and the process then repeats...
Has anyone else seen this or do I have a defective unit??
Cheers
Andy
Mine sometimes switches between UTMS and GRPS if I try connecting to anything, but only if I'm in a ****e coverage area (mainly at work).
BTW, I don't suppose u have call timers working right on hudson phone dash with the MDA Pro?
andykemp said:
I have the UK T-mobile MDA Pro and am having all sorts of problems with the connection to T-mobile. If I am sat at home I get 1 or 2 bars (50-70% according to Hudson Phone Dashboard) and this is fine unless I ask the phone to do anything, open software, menu, etc.
In which case the signal strength disappears completely and then the phone sits for 1-2mins until it finds the signal again and the process then repeats...
Has anyone else seen this or do I have a defective unit??
Cheers
Andy
Click to expand...
Click to collapse
Andy,
I had something that looks a little bit like it. The phone kept searching for a connection when trying to work wit MSN.
I put my phone settings on : settings/phone/band and set network type to GSM, when I am in Holland. So don't keep it on "auto"
When I am here in Romania however I can switch it back to auto and do not have the problem. It switches to the battrery consuming UMTS however. If I put it back on GSM it stays on GPRS however.
Huib
I have already tried setting the phone on Manual GSM - 1800... which improves the speed at which it reconnects but doesn't seem to eliminate the problem of the disconnections...
I know the signal isn't fantastic here but I have an old nokia 6210 with a tmobile payg sim in it and that always has 1-2 bars and has never lost it's signal...
I just tried putting it back on Auto... Then open messages and right on cue it lost the signal...
What do other people think? Does this sound faulty to you?

Faulty MDA Pro on T-Mobile ???

I think i have a faulty unit because i can not connect to the internet at all (although it worked last sat morning when i got the unit but i did not try again until my number got ported)i have tried it on GSM only and checked all the settings over with the guy from T-Mobile and they are ok but if i put my sim in my Jam i get a connection with no problems.
The guy from T-Mobile says it may be beacuse i am on the fringe for UMTS reception but i get the U symbol and 4 bars on the strength meter but surely it should go on to GPRS if it can not get reception on UMTS as it would do for phone calls anyone any ideas ?
Start>Settings>Personal Tab>Phone>Band>"Select Network Type" and change to GSM (it's probably on Auto), then ok it all.
If you now connect over GPRS (which is what the above is to do - force it not to use UMTS at all), then you're ok.
Next thing is to go to a UMTS strong area, and do the settings but set back to Auto and see if u get 3G connection.
Hope it helps.
i just get the message ''warning:unable to change GSM/UMTS Band, please try again later''
thanks anyway

My Atom Life Says "3G" not "H" . . . Is That Normal?

My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
WinCE displays the signal it can achieve. Maybe it's not getting an HSDPA signal where you're at.
omarabdallah said:
My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
Click to expand...
Click to collapse
What I can say is that you can only see "H" when you have HSDPA signal and also when your using your O2 to surf the web or checking email or doing some data transfer via 3G.
Other than that, you will only see "3G"
That is what's happening for my Dopod 838 pro.
I'm getting my Atom Life later in the afternoon
omarabdallah said:
My friend has the exact same subscription to the exact same moibile operator as me (MTC-Vodafone in Kuwait). We both have the same access point and proxy settings.
His Nokia E90 says "3.5G" right under the signal strength bars when he starts a data connection. But my O2 Atom Life just says "3G" in the white square box at the top of the screen and also in the smaller white box above the signal strength bars when I start a data connection.
Does anyone know why that is? I thought that 3.5G is the same as HSDPA. Is that true? And if so, isn't my O2 HSDPA-capable? And shouldn't it say "H" in the white box?
I'm running WM5 if that makes any difference . . .
Please help. I want my 3.5G!
Click to expand...
Click to collapse
I have exactly same problem, my Hermes works perfectly well but the Atom Life never shows the H, I spoke to my operator and they showed me an Atome life (Chinese version) and that showed the H, no problem whatsoever but mine (English version) no way it will show, so the people at the operator said I should get it repaired as it should show an H when in HSDPA coverage.
O2 have now had it in for repair twice and last time even said that it does not support HSDPA, I just hope your service center in Kuwait is better than the one in Hong Kong coz they have absolutely no idea about mobile phones.
It should not matter whether WM5 or WM6 according to the operator.
3.5G is the same as HSDPA so there you are correct.
I'm not getting the H sign after I upgraded to WM6. When I was using WM5, the H sign appear when there is 3.5G service.
I contacted O2 support and they ask me to connect to internet when I am in the 3.5G area. I did and the indicator changed to H. So, I replied back to them stating that this is not what it supposed to be (in WM5, you do not need to connect) and they replied that it will be in the list of improvement... sigh...
normally without data passing thru it will fall back to 3G connection, when there is data going thru it will use 3.5G (HSDPA) if available. however i think the today screen or signal update is bugged it never show the current status when changed.
u can try downloading a big file and turn off the screen (hit the power button once) then turn it back on again. it will update the current connection speed.
btw I am using Atom Life WM6 CHT

Signal Strength bar - low?

Hi all,
had a quick search but didn't see anything...
Anyone notice if their signal strength bar in the top taskbar shows a 'lower' level?
I transferred my o2 Sim from my Orbit 2 into the touch HD and immediatley it showed just 'one' signal bar on the meter.
I plugged in my 'other' pay as you go Sim into my Orbit 2 and that, as expected went to full signal strength - oh, yes, thats an o2 sim as well !
So I sit here, both devices in front of me and the HD showing one bar and my orbit2 showing full strength - same operator !
Is this something to do with the fact I've left the HD in some kinda Auto mode? ie it'll look for a 3G signal when it can and 'fallback' when it cant? i walked outside and saw the '3G' logo appear for the first time.
As I don't ever use 3G services (as yet) can I switch that off ?
cheers!
Dennis! West London UK!
What radio version are you running? I think you will have to find a better working radio version, but I don't know if there are already options to change it.
DennisCooper said:
Hi all,
had a quick search but didn't see anything...
Anyone notice if their signal strength bar in the top taskbar shows a 'lower' level?
I transferred my o2 Sim from my Orbit 2 into the touch HD and immediatley it showed just 'one' signal bar on the meter.
I plugged in my 'other' pay as you go Sim into my Orbit 2 and that, as expected went to full signal strength - oh, yes, thats an o2 sim as well !
So I sit here, both devices in front of me and the HD showing one bar and my orbit2 showing full strength - same operator !
Is this something to do with the fact I've left the HD in some kinda Auto mode? ie it'll look for a 3G signal when it can and 'fallback' when it cant? i walked outside and saw the '3G' logo appear for the first time.
As I don't ever use 3G services (as yet) can I switch that off ?
cheers!
Dennis! West London UK!
Click to expand...
Click to collapse
I have the same problem. Sometimes 1-2 bar of strenght is not enough to make or recieve a call, so I switch to only GSM and now signal strenght is full.
Hi there
ROM 1.14.405.3 (22273) WWE
ROM date 10/24/08
Radio Version 1.09.25.14
Protocol Version 52.49a.25.26U
I've also just changed my Phone 'band' to GSM on network type and left Auto in select your GSM/UMTS band... now showing full signal strength.
So is it just a case of having a 'low' signal strength for 3G services in my area!?! that's kinda bit of a shame, seeing as I live within a mile of the O2 HQ offices!
Cheers!
Dennis! West London & Slough UK!
Signal problems
troxter said:
I have the same problem. Sometimes 1-2 bar of strenght is not enough to make or recieve a call, so I switch to only GSM and now signal strenght is full.
Click to expand...
Click to collapse
Ive got the same problem!! see http://forum.xda-developers.com/showthread.php?t=466019&highlight=signal
Ill try to switch to gsm mode later.
Didnt work for me..

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