Database Users

XDAII failed to make call every 1-3 days

My XDAII failed to make any call and receive any call every 1-3 days. and can not close the phone or open the phone (although I can not make any call, the signal are very strong but looks freeze, and sometime PDA fuction are good. sometime, PDA apps are extemely slow), Every time, I need to do a softreset, but when I face this problem, the softreset always bring me a dead display with blue tooth flash light, so the only thing I can do is to do a hardreset, but I need to try many time, the machine would accept the hardreset command, what's going on with my XDAII, someone could help? I really appreciate it. Thanks
Is that because of main borad? I think it looks like a hardware malfunction.
Should I send it back to dealer to have a test and get a replacement?
Thanks
my version is 1.03.00 USA, and I used it in USA and China main land

huxiangyu said:
My XDAII failed to make any call and receive any call every 1-3 days. and can not close the phone or open the phone (although I can not make any call, the signal are very strong but looks freeze, and sometime PDA fuction are good. sometime, PDA apps are extemely slow), Every time, I need to do a softreset, but when I face this problem, the softreset always bring me a dead display with blue tooth flash light, so the only thing I can do is to do a hardreset, but I need to try many time, the machine would accept the hardreset command, what's going on with my XDAII, someone could help? I really appreciate it. Thanks
Is that because of main borad? I think it looks like a hardware malfunction.
Should I send it back to dealer to have a test and get a replacement?
Thanks
my version is 1.03.00 USA, and I used it in USA and China main land
Click to expand...
Click to collapse
Have you installed any third party software recently???

I have got the same problem with it freezing.
Any luck with your XDA II. I have an O2 and I have the same problem. When I soft reset it the O2 screen comes on and it freezes there. Some times the phone hangs and I cannot turn it off. It happens every 2-3 days. Taking out the battery and reinserting doesn't help. After about 10-15 times it decides it wants to work again. Any suggestions from anyone out there. Can't return it.

RE:
I'm not in this situation. But i think you try use 'Check notification' soft (http://www.scarybearsoftware.com/ppc_cn_overview.html) . Hope It will help. But no it will be return to Saler.
Cheers,
Datma

on/off button doesn't react...

Just bought mij S100 and already a problem. My phone automatically shuts down the display, this is nothing strange. But when I want to turn it back on again using the on/off button, sometimes it does not react (sometimes it does). When this happens, i also cannot receive any calls. I tried to call myself with another phone and it did not ring. It looks like a crash to me. When I do a soft reset it works again.
I have the newest Qtek rom (1.12.00 WWE / 1.12.550 WWE) installed. Originally the phone came with T-mobile software.
I hope someone can help me with this problem.

If there is a problem with the power button, then you can go into Settings - Button Lock - do not lock buttons. This way you can turn on your device using any of the green or red buttons.

hi robbertje,
sometimes i have the same problem on my MDA compact (=imate S100).
on/off button does not respond - display dark.
soft reset resets the MDAc and everything is ok.
then a few days no problems. if this problem occours then more times.
I found out that if my MDAc is in this state and if I pull the SD Card out of the device, the screen is on but frozen. The time which is shown an the screen is not correct. Seems that it shows the time when the device went to the freeze status.
Also battery is very low after such problems.

I used to have it when I first upgraded to big storage. A hard reset seemed to fix the problem. What I found was that the screen would react, but it could be up to a minute after I hit the power button. Same thing when the screen was on, I'd hit Start and wait. After a while the start menu would pop up. This was before I even managed to install any other software so it's a windows bug that's fairly random. I haven't had it happen for a few months now, though.

I think PPCProfiles made the problem. I reinstalled PPCProfiles and it seems that the problem is solved but I will see ..................

Hey, I've already ur problem. It's an hardware problem!
The mess is that, when the PDA is cold (strange, huh?) it won't reactivate, causing to do a soft reset. Mystically, the LEDs are still functioning (I mean, if it's green, it will continue to blink BUT doesn't change for any reason)
The only way to fix it is to send it to the repairing center. Sorry for who is out of warranty.
Cheers,
MocciJ

new ROM?
In this topic: http://forum.xda-developers.com/viewtopic.php?t=25761 it is said a new ROM wil fix the problem ...
Is this possible?

check http://forum.xda-developers.com/viewtopic.php?t=27956&highlight= too - may not be relevant, but it shows that power button wierdness can actually be the result of a dodgy battery.

remove your battery,and wait 1 day,my problem solved this method...

Weird problems, bluetooth, sound, activsync

Hi I am hoping someone can point me in the right direction.
I love my S200 it is perfect in every way, just lately after installing mNotes though i have had numerous problems, which seem to be only cured temporally by hard resetting the device.
I reset the device then within the next 1- 2 days I have lost my Bluetooth connection, it all seems OK but you cannot turn it on, when you click OK and go back and check both the Bluetooth on and discoverable boxes have had the crosses removed.
This problems also seems to extend to the sound when you turn it up, the phone turns it down.
And activesync just seems to stop working requiring a hard reset.
It almost like even after hard resetting the phone keeps hold of some of the old settings, is there a way of making it factory default apart from a hard reset, ie a HARD HARD reset ?
I need to get the mNotes working to stop my company forcing me to have a blackberry, but at this rate my device is hard rest almost every 24hrs.
Also how the hell can you back the device up now, in the old Activesysnc you had the option but now its gone !!!
Here’s hoping some one has the answer.
Cheers

Could you please tell how you hard reset your device? What version is your ROM?

I hard reset the device by pressing in both camera and record buttons and then pressing the stylus into the hole in the bottom, hold the record button in and let the other out, it then gives you the choice press sned to reset or any other button to escape.
The Rom is 2.9.7.24 WWE
Date 2/9/06
Radio 02.07.20Protocol 413.1.03
Ext rom 2.9.7.106
Cheers

It's quite unlikely that any settings from installed programs could remain after a hard reset.
After the next hard reset, I would try to use the phone without any program installation to make sure that it works under its default settings. If problems come back, then you may have a defective device and would have to return it back to your customer support. If there is no problem I would then try to install program one by one to make it clear which program causes the problem. Good luck!

Bluetooth not working
Also seem to have the same sort of problem.
Bluetooth works ok for several days and then for no reason refuses to connect to my bluetooth car kit and have to do a hard reset and start agn.
This has happened several times now.
Device is UK Orange M600 Standard rom etc.
Was wondering if to flash with a different rom maybe i-mate to see if this cures it. any ideas anyone.

Khuanchai
This is what I have done for the last 6-7 days, it is now becoming very frustrating. Even my old MDA did not require this much attention.
Now thinking about putting in the latest Dopod Rom.
Hard reset last night , no bluetooth now and Activsysnc no longer works.
So I supose its another h-reset or an upgrade ??????

Agree with you to try to upgrade it to the most recent Dopod 818Pro ROM (ROM version: 2.15.13.27 WWE). I have been using this new ROM for a while without any serious problems.

TyTn Screen goes black randomly

Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks

xdaer said:
Hi All,
I have a TYTN S/N 640
Screen goes black randomly although power / backlight / button lights are still on.
I have tried with/without radio, no software installed soft/ hard resets
It even did it after booting from a hard reset.
sw i installed 1.35 tytn rom same thing
Any ideas?
Searched forums couldnt find anyone with the same issue, apologies if I overlooked something.
Thanks
Click to expand...
Click to collapse
i am faced with the same issue too. hope someone is able to assist.

This sounds suspiciously like the DSOD problem that plagued the Sprint and Verizon 6700 Units. DSOD = Dark Screen of Death After much research the problem was found to be caused by the SD Card. More specifically having programs installed to the SD card, it seemed power managment was not properly implemented or something and often times when something was accessed on the SD card while the unit was in suspend it would exhibit the same symptoms you described.
There is a long forum post about it here.
http://pdaphonehome.com/forums/ppc-6700-xv6700/79197-regedit-i-have-made-make-6700-more-stable.html

my screen washes out white sometimes

Mine will turn the backlight off randomly when I start to enter a text message or an email... it turns back on after I press a button however.

DSOD? Yikes sounds terminal! As for the SD issue, the screen went dark after a hard reset / rom reflash with no sd or sim card in.
I'm going to send it back to HTC Europe, hopefully they'll swap it? Anyone had any experience with an RMA to these peeps?
Thanks

SOD and White Out Screen
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.

i have this problem when i open my keyboard and in the same time i play some file in media player. then when i want to write sms, document or something my screen blacks out when i stop typyng

cyberenz said:
Guys:
Let me share this with all. I got the white out screen of death on my TyTN about a month after I bought it. I would take the unit out of sleep, it would momentarily flash the good screen then fade to white, then black. I thought this was a software issue with something I had installed, so I re flashed the phone a couple of times and the problem persisted. This problem is an issue that needs repair, I'm afraid. I tried contacting HTC about this through their website and got no response. I guess they don't talk to peons like us. So, a week later, I contacted the place where I bought it in the USA, networkingrus.com, since it was still under warranty and they gladly issued an RMA...return merchandise authorization for repair. They said this was a common issue with many TyTNs and I was surprised at their high level of customer service with these guys in contrast with the ignoring I got from HTC directly. Once they received my phone here in the US, they forwarded it to the US agent/wholesaler who then sent it to HTC Europe in the UK for repair. The turn around time for my situation was about 6 weeks, but it was during the holidays, so figure normally it would take about 4 weeks before you get the phone back under normal conditions. They repaired it very well and it works flawlessly....however, they do flash the repaired phone with the oldest firmware HTC has, so you'll need to do a firmware upgrade for your area/country when you get the phone back from repair, as I did. That's my 2 cents on this issue. So, yes, it is a repair issue.
Click to expand...
Click to collapse
Got the same issue, not resolved yet. It happens most of the time while I am typing on MSN over wifi. As MSN is yet quite buged he may be the culpit; I may try to investigate a little more this issue.
EDIT: In fact my screen does not turn completely black; it just loses the backlight.

I have kind of the same problem. A while after I've installed official WM6 only the backlight turned on when I woke the device from standby. And sometimes the hardware buttons stops working, when this happends the lights in the green and red call buttons are on, even when I set the telephone in standby. Sometimes when this happends the orange charging light also turns on, and I get a bright blue flash in the bluetooth light(much brighter than the actual bluetooth light).
I've tried to turn of the standby, now the device never get black screen(it seems that the black screen only happends when I wake the device from standby). But still the buttons locks up randomly during the day...
Now I've downgraded to official WM5. The telephone was ok for a while, but now it shows symptomes of the same problem.
Is this a hardware or software problem?
Anyone else have this problem?

[Q] Treo Pro vibrating problems

Hi there,
I hope to find someone helping me to solve my "little big problem" :
when a call comes in, and my treo usually vibrates in interval, (i mean it vibrates, stops, and vibrates again) it keeps vibrating until i accept or decline it.
it is not a hardware issue, because it does vibrate with interval when receiving a new sms.
it cannot a slightly problem with the software, because the problem exists too, after a hard-reset is done.
the problem was solved ago, when changing the ringtone, but after it came back, no change in the preferences solved my problem, and i began to get frustrated...
the palm support told me to send my palm to their service center, but my palm is bought new at ebay, so i cannot verify the date i bought it...
i think, because the problem was solved once, it can get solved twice within software, but how?
maybe if i would reflash the windows mobile system... actually it is original, no flash was done on the device.
when reflashing it could solve my problem, it would be great, if someone could help me flashing it, because i never flashed a winmob device...
i would need a original untouched ROM, if possble too...
or does someone have another idea? please help me!

Quite a bit simpler than that. All you need to do is a hard reset.
Remeber to backup everything you want. I would suggest activesync, or if you have sprite backup, backup everyting except sysem settings (documents and contacts, appointments...)
Once it is all backed up, simply hold down the red button on the front. While holding the red button, use stylus to reset phone. Then it will say reset? Press up on d-pad and you will be set.

Nope, srry... like i allready wrote: "it cannot a slightly problem with the software, because the problem exists too, after a hard-reset is done."
i allready did a hard reset, and the problem is still there...
Any more Ideas?
Now, (20.04.) the Treo's LED does not light up, when connected to charger.

Sollution!
Okay, finally i got a sollution without reflashing the device!
The combination with HookMGR (nedded for next)
And VAlert 2.21 let me configure the vibrating problem...
So, it's running all fine now
Love Palm! Love Treo!

vAlert 2.21 Download Location
Do you have a download location for vAlert 2.21? I have a Treo Pro that I am trying to reconfigure the length of time it vibrates. It stays on continually when I receive a phone call and it is really loud in meetings.
Thanks.