HTC P3300 O2 network problem - P3300, MDA Compact III upgrading etc.

I bought a, supposedly, unlocked HTC P3300 Premium Phone in the UK.
The problem I have is that the phone won't recognise any O2 SIMs, I've tried 4 different O2 SIMS and none of them work, it just continuously searches for a network.
I've tried the phone with a T-mobile and a Vodaphone SIM, and both of these work perfectly.
I was led to believe that the HTC version of this phone was fully unlocked. Does anyone know if this is the case? Has anyone else had this issue? Do you think it is possible to resolve this? If I use one of the many unlocking companies, will this work?
ROM = 1.12.405.1 WWE
ROM date = 9/12/06
Radio = 02.56.90
Protocol = 4.1.13.25
ExtRom = 1.12.405.101

...........Be Warned.......
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........

SAppie said:
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........
Click to expand...
Click to collapse
Unlucky mate, Reading that makes me feel really lucky, I brought mine on ebay about 3 weeks ago for £225 brand new and all has worked out well

good for you
Good for you, i guess its a chance you take. I admit that I was blinded by the whole thing and the excitement of getting this new phone... I wouldn't normally be so careless. I guess you live and learn
Cheers

SAppie said:
I seem to have fallen for the oldest trick in the book. I bought the phone on ebay, and didnt check the IMEI first.........I now have a lovely PDA with GPS, but no phone capability.
I must warn everyone to go here first, and check that the phone hasnt been blacklisted.
http://allgsm.co.uk/imei/imeicheck.htm
it appears that my phone was reported stolen, so the networks have banned the phone. Started with O2, then today when I tried the Vodaphone SIM, not working either.
I'm so angry.......
.............BE WARNED.........
Click to expand...
Click to collapse
Had the same happen to me but I checked IMEI when I bought in dec phone worked for two months then stopped checked IMEI again and it has been blacklisted. Seeing if 02 can get it unbarred at moment. Send me a PM on who you bought off on EBAY could be same person in UK. I have reported to ploice and EBAY.

Some good news...
Dobbo said:
Had the same happen to me but I checked IMEI when I bought in dec phone worked for two months then stopped checked IMEI again and it has been blacklisted. Seeing if 02 can get it unbarred at moment. Send me a PM on who you bought off on EBAY could be same person in UK. I have reported to ploice and EBAY.
Click to expand...
Click to collapse
I emailed and called "the ebayer", he played all innocent, but did offer to give me a full refund. I've just returned from meeting him and I have the full refund in my hand...
Sooooo lucky.
So, for now, back to my JasJar (Exec)

Related

I got stung :(

i went to a computer fair by me and this dude had a nice table with some fone covers a stuff thaught cool selling some fones this guy said he was selling this batch of ligit xdas 2 yes i hear you i should of knowen better than to trust a geeza at a computer fair i did have a Dell PDA axim x5 but had my car broken into couple of weeks ago and lost it thaught WAY HEY pda and fone bloody marvilous.. got it home unpacked my XDA put in my sim card GREAT all workd got a signal the works tryed making a call and it bleeped wont send text messages and try phoning it says then number you are calling is currently not excepting calls i'm not super tekkie when it comes to fones but i take it this aint good.. i would'nt be botherd but the guy stung me for 320 quid and i had seen the xdas on ebay.. i went to O2 today didnt wanna mention i had been stung and found out that O2 dont sell the xdas without a contract bollox i thaught...
so i thaught i would turn to you the masters of the xda world just to hear you tell me i got a paper weight.. you help me guys/girls ??? thanx in advance
by the way trying to use virgin mobile sim pay as ya go thaught it was workin with it gettin a signal
l8r all
Mike.
That is gutting. sorry JT, i too am not that techie, but if i were you i would try installing a new rom with an unlocking part. this might help or unlock your phone? i was on o2 then went to orange using this link
http://xda.weblink.net/
it takes a little while and its worth researching want you want included.
Or you could try the unlcocking exe file from xda developers website?
good luck
Hey
Is your SIM card pre-paid Bro?
tmobile/virgin/voda = 3 bleeps then hangs up shows signal still
orange/o2 = sim reg failed/ contact provider ect... and no reception what so ever
u said it bleeps when trying to call out sounds to me mate like your either got no signal or if it hs signal and does it then its barred.
let us know cheers
gaz
Dr Stein :-
its a pay as you go sim card i have used them for a while now there not brilliant but i have no big grumbles with them
gazzaman2k u said it bleeps when trying to call out sounds to me mate like your either got no signal or if it hs signal and does it then its barred."
Click to expand...
Click to collapse
strange ya say that m8 cuz to me it sounds barred thats why when it happend and when i tryed calling it this woman came on saying the number you are callin is not accepting calls at the moment or summit like that i took my sim card out thinking omg i've bust it stuck it back into my crappy nokia and it all worked again weird or what.. on the screen it says i have a full signal i will try and get a pic for you so ya can see.
urrm any programs out there so i can take an image of the xda and stick it on my pc?? sorry about the lameness not completey up on these things hehe thanx alot everyone..
Mike.
Maybe its stolen and the MENI number is blocked
Ryanmt said:
Maybe its stolen and the MENI number is blocked
Click to expand...
Click to collapse
um barred/stolen/blocked all the same thing mate lol
Try changing the IMEI number.....
Failing that, if you want to flog it for some of the money you paid out, let me know!!
5 years in prison like......
and not possible on xda 2 no?
xda 2
the ime number is blocked. i have come across this before with phones i have baught at comp fairs, if your sim card is on contract or registered with service provider you need to contact them before they contact you as they will know you have used a stolen phone and can trace you if registered with service provider. you need to keep proof of purchase if you have one to show you have baught it leagally failing that loose your sim card say your phones been nicked and get ime number changed on xda 2 and wait for the all clear :wink:
so can the number be changed i dont no how to do that
its illegal here in the uk prison 5 years if caught doing it like :\
The software does not exist to change the imei in the xda2, it is probably possible though.
if youve already tried using the phone with your sim then you dont want to change it. Somebodys gonna be asking why you were using a stolen phone changing it proves your guilt you should ring o2 and act thick about it not working they tell you its stolen you tell them its not your fault
if it was boxed - "...got it home unpacked my XDA " then its unlikely to be stolen.
More likely it never been registered on the networks anywhere; I managed to get my XDA ithout it being locked to the carrier and my sim worked in it w/o issue. A mate got one locked to Telstra, an aussie carrier, and only Telstra SIMs would work in it.
I wouldn't assume it is stolen, I'd just assume that its carrier~locked. And if it is, just unlock it. You have no contract with the carrier.
Don't know about the sitch re: the EMIE # though... never had to deal w/ that. Personally I wouldn't change it.
Anyway, the crux of it is that if the phone was stolen it'd be extremely unlikely to be boxed, etc, so you're probably fine.
New stuff gets stolen regularly, lorries loaded with all sorts of computer equipment go missing on a regular basis so it being new does not guarantee it being legit.
yeah it was all boxed all still together i might have to phone o2 and hand it in i think 300+ quid down the swanny we live and learn i suppose
how old is the sim it may be that the sim is a old 5volt in witch case it will not work in xda11 it need to be 3volt or 3.3 volt ih have some old 5volt that will not work in newer nokias erissons and will work in my xda 11
jim
Can't you try unlocking the phone (with XDAUnlock) and then just try different sims? If they are all the same, your buggered mate
my sim is from 1999 but my wifes sim is from this year both dont work

I Bought A O2 Locked HTC HD2, Bad Idea?

Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?
[★] said:
Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?
Click to expand...
Click to collapse
Dont worry. If the o2 software bothers you you can always put a stock htc rom on. See here for information.
Oh and there is no o2 branding on the case and barely any in the ROM either tbh. I have one myself. Im considering following the above guide 2moz just for the hell of it although i havent had any probs with the o2 rom so far.
[★] said:
Heres the story:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
First I was going to buy it off Amazon, unlocked, £450 <-- Awesome!
But then I checked the next day, and it went up to £519, not sure if there was an original error or I was just very unlucky, needless to say I was very angry and dissapointed
So I headed over to ebay, I wasn't finding anything to great (price wise) but then I found a O2 locked brand new HD2. As I was going to use an O2 PAYG sim card anyway, I decided that that would be the phone I bought
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Everything seemed fine, but just now I've been reading around on forums (includng xda) and Ive seen that O2 models mess around with the HD2's software, ripping some of the things out of it (like the wifi router), so now Im worried im not going to have a very good version.
+ The phone is an unwanted upgrade from the guy on ebay, I didnt think that would make any difference going together with a PAYG sim, but now Im worrying.
Final question, will I have O2 branding on the back?
Click to expand...
Click to collapse
No external branding from what I'm aware, but using goldcard / hardspl (when its out) you can flash to any standard rom and get the features back
damn you optiknerv, you beat me too it
Wow thanks guys, another LOAD off my mind, geez xda forums are great
So there are no problems right?
Oh and what are your views on the fact that its somebody elses contract upgrade?
[★] said:
Wow thanks guys, another LOAD off my mind, geez xda forums are great
So there are no problems right?
Oh and what are your views on the fact that its somebody elses contract upgrade?
Click to expand...
Click to collapse
If you got it cheap and it aint broke. Fool them!!
Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.
bzdemes said:
Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.
Click to expand...
Click to collapse
What do you mean by jump through hoops, whats the problem?
Also could you send me a link to the form for unlocking? I'm thinking it might be a good idea for the future. Could I unlock now and keep my O2 PAYG card in it as normal, I could right? It would just be like using the sim card in a phone that was locked from the start
bzdemes said:
Mines O2 free upgrade on my contract. There is zero branding on the hardware and pretty much the only O2 branding i have seen on the phone is there wallpaper. I have filled out the form on there website to get it unlocked in case I ever need to use it on another network.
The only problem i have with it is that i am going have to jump through the hoops of using the goldcard method the flash it but i guess that's not to hard.
Click to expand...
Click to collapse
What form is that? Havent heard of that.
branded HTC devices
I made some bad experiences with an o2-branded HTC Touch HD from Germany. In case of warrenty HTC told me to contact an o2-shop in order to get it repaired. It took some extra time to get it back because I had to give it to o2 (and they sent it to htc) Therefore I decided to buy a HTC HD2 without any branding to avoid this kindergarden games this time and forever.
The second point is that (if you don't want do use HSPL) branded roms are published not that regularly as stock-unbranded are.
PS: o2 costumers help each other all across Europe, don't they?!!
weichei said:
I made some bad experiences with an o2-branded HTC Touch HD from Germany. In case of warrenty HTC told me to contact an o2-shop in order to get it repaired. It took some extra time to get it back because I had to give it to o2 (and they sent it to htc) Therefore I decided to buy a HTC HD2 without any branding to avoid this kindergarden games this time and forever.
The second point is that (if you don't want do use HSPL) branded roms are published not that regularly as stock-unbranded are.
Click to expand...
Click to collapse
That is true but he has bought it second hand and so he doesnt have a warranty as a second owner. Flame me if ive got buyers rights wrong.
Good choice. You can install the WiFi router separately and the total ammount of branding on the phone is the wallpaper which you can change. And the O2 doesnt seem to have half the bugs that people are complaining about.
My handset speaker doesnt crackle, all of my SMSs send with no problem, there are no spelling mistakes and all is well with the phone!
I think this is the correct link
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
basically O2 are unlocking there phones for free. Sounds like it takes a while for them to give you the unlock code. Think it told me 28 days or something. I am in no rush to have it unlocked just figured its worth doing just in case.
That is true but he has bought it second hand and so he doesnt have a warranty as a second owner. Flame me if ive got buyers rights wrong.
Click to expand...
Click to collapse
Yeah thats one of the only problems I have with it, Its not really second hand though, its unopened, but I guess that still kinda counts as SH. Heres a question for you, is there anyway I can get new warranty on it from either O2 or HTC ?
Reading the warrenty agreement in my O2 HD2 i bought on ebay, it mentions about second hand buyers, (i should have read it a bit more); but its a case of, if you can show proof of purchase, it should be no problem.
MidnightDraven said:
Reading the warrenty agreement in my O2 HD2 i bought on ebay, it mentions about second hand buyers, (i should have read it a bit more); but its a case of, if you can show proof of purchase, it should be no problem.
Click to expand...
Click to collapse
Ahh, well it was an upgrade, so He said there was no reciept with it? shall I just ask for all paper work he has for it ?
[★] said:
Ahh, well it was an upgrade, so He said there was no reciept with it? shall I just ask for all paper work he has for it ?
Click to expand...
Click to collapse
He will be able to print his receipt in his "My o2". I can print all my upgrades etc from this screen. Although the info in minimal, its better than nothing. Also take a note of his address and print off the ebay item as proof of purchase.
Please also note, regardless that the phone is second hand you will have warranty with it. The warranty is covered on the handset regardless who owns it. fact.
Mines an upgrade and the only bit of paper work i have for it is a single piece of paper confirming the order that came with the handset. Pretty much just has my name, the phones name and a return sticker on it. So i don't imagine he will have anything that will help you use the warranty.
It needs to be your proof of purchase.
Otherwise there's no proof it belongs to you.
In the end Ive decided Im going to cancel the one on Ebay and buy a brand new one from expansys, it may be a little more, but at least its got warranty, I can return the product If I need too and its not unlocked.
I just hope the guy on ebay doesn't get too angry at me

I think I may have bought my girlfriend a stolen HD2...

My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Well, you could always call T-Mobile and ask them if it was reported stolen ....
Don't think they will call the police on you , If you tell them you are going to , but I bet they will want to take your name, just in case ...
Lol this whole thread seems shady as hell.
Sounds like the OP might be trying to fish answers for his own endeavors...
lol, i know. it sounds pretty bad, but i assure you, that's not the case.
they can tell if it's stolen. they can tell if more than one person has the same IMEI number. whoever was using the phone will have that IMEI on their account, and if your gf puts her sim card in it, they will be able to see the IMEI from the phone. that's done on purpose, so that if someone does report a stolen phone, and the IMEI turns up on another account, they can flag it. however if it was not reported stolen, then there isn't much they can do as they don't know whether or not the original owner sold it to you or a shady guy on craigslist sold it to you, so reporting to the authorities would be pointless for them, as it may have been a legal transaction. as for calling them, they're probably not going to give you the info if that IMEI is registered in their system, they may not even tell you if it is. but if it has been reported stolen, and the IMEI shows up under a different account it will probably be flagged, I'm not sure what would happen at that point. More than likely rather than calling the authorities they'll just cut off the service to the phone.
Try a prepaid sim card and see if it was IMEI blocked?
well, we put her sim card in it and nothing has happened so far. i suppose it was legit.
If you got it with box, supplies and cables its very low chance that it stolen. Actual price in my local craiglist is really low, but it doesn't mean that most of all are stollen
tmobile dont care if the phone stolen or not. it doesnt really matter.
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
If that were possible I would like to think they would have told me when my TouchPro2 got stolen... The fact that they didn't mention anything like that leads me to believe they can't tell just by the sim card.
i buy/sell phones on craigslist almost weekly and put my sim in all of them
when i call t-mobile to change the internet plan they always ask me where i bought the phone. i always say from t-mobile and they never say anything about it. guess they cant really tell
hope this helps
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
Hi,
I'm not in the US but i always purchase phones from US and UK on ebay.
Always when i buy phones which are doubt to be stolen or reported as stolen i use this site www.checkmend.com.
They are even recommended by ebay. They claim to have a connection to a database that has all the information on Mobile Phones, Laptops, GPS navigators, etc. Which they can track by the serial number.
In your case you will need to provide them with the IMEI number of your phone and they will give a report on the status of the phone and past owners if they are registered. (they send this report by email instantly. they charge you USD 2.99 for this service. i thinks its quite worth than the risk.)
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
and i even tried my HD2 which i'm using currently which i got from US cos i didn't get any box or accessory with it. But the report came out clear and i am in peace of mind.
Hope this helps.
ruwan7 said:
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
Click to expand...
Click to collapse
usefull site. does it give any detail? i blocked my last phone thinking i'd lost it, 4 weeks later it turned up in a friends sofa, so i had them un block it and used it for another 18months.
i guess that would give the response you gave above..
Someone mentioned the IEM number that is the way they can tell if its stolen. So when and IF you ever take your phone into the store to have the useless sales people help you solve some problem. That is how they will know if its stolen. If there is a way to tell by electronic signal Tmobile simply doesnt care. I asked when I bought mine and they told me to get insurance. I asked how do you know if I dont just keep the phone and get a new one for 100 bucks. IEM number shows up was their answer.
Your IMEI and sim info are constantly broadcast about the cell network, you don't have to go into a store for this information to be picked up.
http://www.numberingplans.com/?page=analysis&sub=imeinr is one of the most common websites for checking your IMEI number (it's free), but do be careful with posting your IMEI/Serial number online at any site. Some are looking for valid IMEI numbers to use illegally.
Damn those shady Craigslist guys...
c2tmdsn said:
when i call t-mobile to change the internet plan
Click to expand...
Click to collapse
I could be mistaken but I believe that if you select the G1 unlimited data plan, then any smart phone you have after that will not need to be updated...I am using the G1 plan with my HD2 and it works fine. So maybe you can avoid lying to them.

[Q] "No Service" on unlocked Orange Hero

Hi, I bought this Hero on eBay in April, as described in this earlier thread.
http://forum.xda-developers.com/showthread.php?t=674267
I unlocked it and successfully used both Orange and o2 SIMs in it, until today.
Now I have a "No Service" message whichever SIM I try to use. I tried cleaning the SIM contacts, restoring earlier Titanium and Nandroid backups and eventually restored the official Orange 2.73.61.66 ROM.
Still no service.
Maybe it's become blacklisted. How can I check this?
Regards,
Mike
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
You can call up your service provider (either o2 or orange) and check whether the phone is blacklisted.
dom5079 said:
there isn't a way to check sadly, have you updated to the lastest radio, it works will all unlocked heros
here's a link
http://www.theandroidkitchen.com/fi...wnload=update-radio-32A-6.35.08.29-signed.zip
Click to expand...
Click to collapse
I love the way you've linked to an out of date radio. My sig has a link to the latest radio (AFAIK).
Thanks for the advice. I'll call the network operators involved.
Can I install the newer radio on the currently non-rooted phone or do I have to root it again first?
Mike
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
btdag said:
No - but if you update to the latest official release it should also update your radio. Either way is fine. Personally i'd say try the network first - they should give you a straight answer.
Click to expand...
Click to collapse
Thanks,
the straight answer from o2 is that the phone is not blacklisted. This seemed like a genuine, considered and helpful response, so it probably wasn't a fob-off but who knows for sure? Maybe I should get that response in writing before I pay to have the phone repaired, if such a repair is a realistic possibility.
Do radio versions become obsolete as they're superceded by newer ROMs?
I ask because from what you suggest above, it seems that wiping the phone yesterday and installing the official Orange 2.73.61.66 ROM, would've installed afresh the radio version associated with that ROM, which still had the phone showing "no service" after the installation.
Maybe installing the very newest ROM will have a better effect.
Because I'm not yet managing to pinpoint the solution, some details of the "No Service" fault might shed enough light for someone to suggest the cause.
Yesterday morning there was "No Service" using the o2 SIM which had been working OK for 4 months. Replaced the SIM with an Orange one, which worked for 10 minutes, allowing calls and texts both ways, then the Orange SIM began to display the "No Service" message constantly after this short period of functionality. This is what made me think that some sort of blacklist process was being introduced by stages, rather than it being a direct functioning/non-functioning hardware or software fault state.
Mike
Completed the 2 part update of 2.1 Orange ROM to see if that would fix the "No Service" problem but no improvement.
I recently found a thread where someone with a HTC Dream pulled the phone apart and reseated the antennae wires to successfully recover from a constant "No Service" problem.
http://forum.cyanogenmod.com/topic/4468-antenna-replacement/
Maybe the Hero is sufficiently similar for me to carry out this kind of remedy.
Perhaps I should try to get written confirmation that the phone isn't blacklisted before stripping down the hardware.
Mike
Sounds like you may want to phone orange before opening the phone. I think they have blacklisted the sim or the phone. You may well still have some form of manufacturers guarantee from HTC also.
it was Orange locked, unlocked to o2, worked fine. When you put in an Orange sim, it then decided to say no service. To me, it seems that either didn't like that Orange sim, so have blocked that, or didn't like the phone being on their network, so blocked that. Possible the phone could be an insurance scam, or that the SIM could have been registered as stolen or something (albeit incorrectly).
07973100150 from a landline / other phone. They should hopefully be able to help.
as above, it sounds like it is an insurance scam, where they sell the phone then wait a while and tell the company that it is lost.
its a big problem with buying phones off of ebay; you never know if your phone will eventually be blocked or not.
http://www.checkmend.com/uk/
that is the site that the met police recommend you use to find out if a phone is stolen.
I called Orange and they told me that the phone is blacklisted as it
has been reported "stolen or lost". Orange said that contacting eBay
and resolving the matter through them would get the blacklisting
lifted.
I spent most of the rest of the morning trying to negotiate the eBay
online resolution procedure but it doesn't recognise items bought in
April.
I telephoned to speak to an eBay person and contacted a lady who told
me that the 45 day dispute period was over and my only recourse was to
take the matter to the police.
Maybe there is a PayPal resolution possible so I'll try there next.
I don't see a lot of point in trying to contact the seller under the
circumstances.
Regards,
Mike
Don't contact the seller. I would leave it to Orange and contact the police as well.
Definately phone the police, The seller has commited fraud, or had originally stolen the device themselves. I'm shocked at eBay, they should be helping with this due to fact that, again, it is fraud / theft, disregarding the 45 day policy. I'd see if you can phone again and get someone more understanding.
I agree with btdag, definatley don't contact the seller.
Remember to keep records of all correspondence with police/eBay etc, as this will likely turn out to be insurance fraud, where the seller has reported the phone stolen or lost. By reporting this to the police, along with your proof of purchase from the seller (ideally paypal information showing seller's address), they should be satisfied you actually purchased it, and will likely end up chasing up the insurance company that paid out.
The seller will likely end up being done for insurance fraud here, so make sure you don't do anything which could prejudice legal proceedings, like contacting them. This is a matter for the police now.
Just my $0.02
Thanks for all the good and detailed advice. It's more convincing for the fact that everyone is offering a similar opinion.
There's just one aspect of the situation I'm concerned about. This is based on the suggestion by some people elsewhere, that the blacklisting by Orange could be a mistake. Something that is not uncommon it seems. I'd like to ensure that the blacklisting is not a mistake before I approach the police on this matter.
Once I'm convinced that the blacklisting is for a genuine reason, I'll follow the advice given here with gusto.
Regards,
Mike
use the checkmend site to make sure its actually stolen.
its recommended by the police, after calling orange its your other real alternative in finding out.
i cant see how it is oranges mistake. if it was a fault with your sim, fair enough, but you tried with a different network, no?
personally i wouldnt bother with the police. id just resell it on ebay as faulty and chalk it down to a lesson learnt and never buy a phone off of ebay again.
thats just me though.
This happened to me when I bought an MDA Vario 2 (HTC Hermes) from eBay. ebay won't help as the seller just waits for a few months before committing the fraud. I tried eBay and Paypal with no success, and reported to the Police who were predictably uninterested. Sorry to be the bearer of bad news, but I'm afraid you're stuffed - lesson learnt, I don't buy phones from eBay any more. T-Mobile customer services told me that it's very common, and that if you buy a second hand phone you should ring the network and register it as yours - that way if someone else tries to report it as "lost" the network won't do it.
Cheers,
Tim

Xperia Play not reading any simcard - No service/no simcard?

I just received my brand new Xperia Play yesterday.
It was purchased from ebay and was brand new in the box.
It was advertised as an unwanted upgrade as well as being unlocked.
However, yesterday I tried my international simcard which did not work, vodafone simcard and even after taking it to carphonewarehouse & orange trying a further 2 simcards, it fails to read ANY simcard regardless of company.
I have just a week to solve this problem since I am on holiday in the UK and have to leave nexr weekend.
Based on the above problem, what do you experts think the problem is?
I tried factory resettings, default settings, etc, still not reading any simcards.
The phone obviously is no good to me since it cannot make/receive calls/texts.
Aside from this problem, everything else is working perfectly.
Could this be a hardware issue or software? How can I figure out the problem.
Since time is a factor I don't have time to send it back and wait for repairs or a replacement.
Should this fault be quick & easy to solve I don't mind paying £20 or so if it can be fixed, beats waiting weeks for a replacement.
Any ideas you guys have please feel free to give me any ideas to try to get this phone reading sim cards.
Thanks guys/girls...
EVERY time I turn on my phone I get the following message ''please insert simcard and restart your phone'' even though the simcard inside the phone is working perfectly fine...
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
AndroHero said:
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
I did indeed contact the seller and am awaiting his answer...
Is the fault easy, quick and more or less cheap to fix from a local mobile phone shop?
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
kanej2006 said:
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
Click to expand...
Click to collapse
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
It was a UK seller to a UK buyer (me)
I've tried 4 different simcards of all different networks, not reading any simcard.
The phone appears to be unlocked according to the seller.
Can this issue be easily & cheaply fixed in a local mobile repair shop?
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
mac_d4di said:
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
Click to expand...
Click to collapse
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
dont think its sim locked since its saying please insert sim card if it was locked more than likely itll say please enter network unlock code
does sound like a hardware issue do you have the battery cover on when your trying it?
i know my play when the battery cover is off the sd card wont work etc maybe its the same with the sim card
sure i dont have to ask your putting in the simcard correctly right?
shame nonetheless it might be more expensive to try and fix it since parts are not easily available
The sim card works without battery cover... If you inserted the card in properly... It should work.... If not then refund it.
Sent from my XPlay using XDA App.
kanej2006 said:
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
Click to expand...
Click to collapse
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
mac_d4di said:
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
Click to expand...
Click to collapse
This is a good idea.
Anyway I've just come back from a few mobile repair shops.
After checking the phone, the engineer said it appears to be blocked and will only work outside the country.
Should this be the case, it's not a major issue since I live in Dubai. I happen to be in London for a holiday.
The phone was bought from ebay, and if the handset is indeed blocked then the seller is taking the piss since he simply mentioned the phone being an unwanted upgrade as well as unlocked!
I will contact the seller now and see what he says.
it will work mostly everywhere except the uk
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
DAVIDGBJONES said:
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah, I've had quite bad experience using ebay even when buying from ebayers with high & perfect feedback.
Anyway the seller got back to me and swears it is a genuine phone that was claimed from an insurance company and is unlocked and sim free.
He said he tried 2 different sim cards with the phone before advertising it.
My question is how did it previously work yet now it refuses to read any sim?
I may take the phone to an alternative shop and ask them to look into this.
Could it be the sim/sim reader is faulty or damaged and therefore not reading sim cards?
if it was blocked by networks it would just scan for networks and not be able to register on one, it wouldnt say insert sim.
This has been badly flashed IMHO and to my knowledge there is no fix
Go into Service Menu and check Simlock Status:
Dial this:
*#*#SERIVCE#*#*
There are also different Service Tests. For me this problems sounds like the "faulty" method which was used to fix the OTA-Brick on unlocked bootloader!
If it is this problem, your phone will be simlocked (not network-locked!!!) to ANY sim card. And you have to unlock via Software -> Omnius/SE-Tool etc. etc.
Regards
Thanks everyone for your support.
As of now I have no idea of what the problem is.
All I can say is the Sony Ericsson Xperia Play is in a repair shop.
It will cost me £45 and on tuesday it should be repaired regardless.
Should they be able to fix the item, great, otherwise if they are unable to fix it then I will get a refund.
I will get back to you lot on tuesday with the results!
My poor 24 hour old brand new Sony Ericsson Xperia Play is in for repairs already and it's still got all the front and back protectors still on...
I've had the simcard reading thing happen to me a few times. After a few reboots, it would be fine again.

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