I just received my brand new Xperia Play yesterday.
It was purchased from ebay and was brand new in the box.
It was advertised as an unwanted upgrade as well as being unlocked.
However, yesterday I tried my international simcard which did not work, vodafone simcard and even after taking it to carphonewarehouse & orange trying a further 2 simcards, it fails to read ANY simcard regardless of company.
I have just a week to solve this problem since I am on holiday in the UK and have to leave nexr weekend.
Based on the above problem, what do you experts think the problem is?
I tried factory resettings, default settings, etc, still not reading any simcards.
The phone obviously is no good to me since it cannot make/receive calls/texts.
Aside from this problem, everything else is working perfectly.
Could this be a hardware issue or software? How can I figure out the problem.
Since time is a factor I don't have time to send it back and wait for repairs or a replacement.
Should this fault be quick & easy to solve I don't mind paying £20 or so if it can be fixed, beats waiting weeks for a replacement.
Any ideas you guys have please feel free to give me any ideas to try to get this phone reading sim cards.
Thanks guys/girls...
EVERY time I turn on my phone I get the following message ''please insert simcard and restart your phone'' even though the simcard inside the phone is working perfectly fine...
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
AndroHero said:
It sounds like a H/W fault... contact the seller and/or paypal
Sent from my R800i using Tapatalk
Click to expand...
Click to collapse
I did indeed contact the seller and am awaiting his answer...
Is the fault easy, quick and more or less cheap to fix from a local mobile phone shop?
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
kanej2006 said:
If I was to download & use a custom rom, could this possibly fix the problem?
In the past I've had problems with bluetooth/wireless lan refusing to work even though everything else did.
After trying another rom it then worked.
This makes me wanna try another rom before returning the phone and waiting weeks for a replacement.
The seller however got back to me saying it was all working before, he has no idea why it's not reading simcards and to return it should it not work.
I will update the rom and report back.
Click to expand...
Click to collapse
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
It was a UK seller to a UK buyer (me)
I've tried 4 different simcards of all different networks, not reading any simcard.
The phone appears to be unlocked according to the seller.
Can this issue be easily & cheaply fixed in a local mobile repair shop?
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
mac_d4di said:
if its not been bootloader unlocked and then ota bricked then it sounds to me like its blacklisted in other words reported lost/stolen or fraudulant and so pretty much useless to anyone in the UK
Click to expand...
Click to collapse
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
hiu115 said:
Flashing a new ROM won't repair the problem. What country was the seller in when he sold it to you? Maybe it's still sim locked. Try to unlock it using a 3rd party.
Sent from my Galaxy Tab P-1000 using Tapatalk
_______________________________
WHEN IN DOUBT, XDA
wow, i like this slogan.
Click to expand...
Click to collapse
dont think its sim locked since its saying please insert sim card if it was locked more than likely itll say please enter network unlock code
does sound like a hardware issue do you have the battery cover on when your trying it?
i know my play when the battery cover is off the sd card wont work etc maybe its the same with the sim card
sure i dont have to ask your putting in the simcard correctly right?
shame nonetheless it might be more expensive to try and fix it since parts are not easily available
The sim card works without battery cover... If you inserted the card in properly... It should work.... If not then refund it.
Sent from my XPlay using XDA App.
kanej2006 said:
Hmmm, how can I find out WTF is actually wrong with the phone?
The LAST thing I wanna do is return it, and then waiting ages for a replacement or refund.
Is it worth me taking the phone to a mobile repair place and asking them to look into this?
Click to expand...
Click to collapse
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
mac_d4di said:
Best thing to do is pop it into an orange shop and ask them to check the imei on the blacklisting website, if it comes up blocked you know for certain. If it not then it could be a hardware issue but i doubt it. Good luck
Click to expand...
Click to collapse
This is a good idea.
Anyway I've just come back from a few mobile repair shops.
After checking the phone, the engineer said it appears to be blocked and will only work outside the country.
Should this be the case, it's not a major issue since I live in Dubai. I happen to be in London for a holiday.
The phone was bought from ebay, and if the handset is indeed blocked then the seller is taking the piss since he simply mentioned the phone being an unwanted upgrade as well as unlocked!
I will contact the seller now and see what he says.
it will work mostly everywhere except the uk
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
DAVIDGBJONES said:
This is the only problem with buying phones off eBay, it happend to my sister twice. The good news is that it will work in other country's if it's ota blocked, as it just means that the imea number don't work with UK networks as they have a UK database with all phones that have been reported lost or stolen.
The problem with eBay/PayPal is you only have so many days to file a dispute, so the seller waits till times up then reports it lost or stolen then claims on there insurance, or in some cases take out a new contract just to sell the phone on eBay then not pay the bill. There's a chav lad near me that pays ppl to take out contracts and pays them so much for the phone, what these ppl don't realise is there ruining there credit rating.
Sent from my R800i using XDA App
Click to expand...
Click to collapse
Yeah, I've had quite bad experience using ebay even when buying from ebayers with high & perfect feedback.
Anyway the seller got back to me and swears it is a genuine phone that was claimed from an insurance company and is unlocked and sim free.
He said he tried 2 different sim cards with the phone before advertising it.
My question is how did it previously work yet now it refuses to read any sim?
I may take the phone to an alternative shop and ask them to look into this.
Could it be the sim/sim reader is faulty or damaged and therefore not reading sim cards?
if it was blocked by networks it would just scan for networks and not be able to register on one, it wouldnt say insert sim.
This has been badly flashed IMHO and to my knowledge there is no fix
Go into Service Menu and check Simlock Status:
Dial this:
*#*#SERIVCE#*#*
There are also different Service Tests. For me this problems sounds like the "faulty" method which was used to fix the OTA-Brick on unlocked bootloader!
If it is this problem, your phone will be simlocked (not network-locked!!!) to ANY sim card. And you have to unlock via Software -> Omnius/SE-Tool etc. etc.
Regards
Thanks everyone for your support.
As of now I have no idea of what the problem is.
All I can say is the Sony Ericsson Xperia Play is in a repair shop.
It will cost me £45 and on tuesday it should be repaired regardless.
Should they be able to fix the item, great, otherwise if they are unable to fix it then I will get a refund.
I will get back to you lot on tuesday with the results!
My poor 24 hour old brand new Sony Ericsson Xperia Play is in for repairs already and it's still got all the front and back protectors still on...
I've had the simcard reading thing happen to me a few times. After a few reboots, it would be fine again.
Related
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Well, you could always call T-Mobile and ask them if it was reported stolen ....
Don't think they will call the police on you , If you tell them you are going to , but I bet they will want to take your name, just in case ...
Lol this whole thread seems shady as hell.
Sounds like the OP might be trying to fish answers for his own endeavors...
lol, i know. it sounds pretty bad, but i assure you, that's not the case.
they can tell if it's stolen. they can tell if more than one person has the same IMEI number. whoever was using the phone will have that IMEI on their account, and if your gf puts her sim card in it, they will be able to see the IMEI from the phone. that's done on purpose, so that if someone does report a stolen phone, and the IMEI turns up on another account, they can flag it. however if it was not reported stolen, then there isn't much they can do as they don't know whether or not the original owner sold it to you or a shady guy on craigslist sold it to you, so reporting to the authorities would be pointless for them, as it may have been a legal transaction. as for calling them, they're probably not going to give you the info if that IMEI is registered in their system, they may not even tell you if it is. but if it has been reported stolen, and the IMEI shows up under a different account it will probably be flagged, I'm not sure what would happen at that point. More than likely rather than calling the authorities they'll just cut off the service to the phone.
Try a prepaid sim card and see if it was IMEI blocked?
well, we put her sim card in it and nothing has happened so far. i suppose it was legit.
If you got it with box, supplies and cables its very low chance that it stolen. Actual price in my local craiglist is really low, but it doesn't mean that most of all are stollen
tmobile dont care if the phone stolen or not. it doesnt really matter.
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
If that were possible I would like to think they would have told me when my TouchPro2 got stolen... The fact that they didn't mention anything like that leads me to believe they can't tell just by the sim card.
i buy/sell phones on craigslist almost weekly and put my sim in all of them
when i call t-mobile to change the internet plan they always ask me where i bought the phone. i always say from t-mobile and they never say anything about it. guess they cant really tell
hope this helps
Slash8915 said:
My gf's old phone broke, and I found a cheap HD2 on craigslist. I went ahead and bought it from the guy. He seemed ok, maybe a LITTLE shady. When I brought it home and told her how I got it, she became worried that if we put her sim card into it, and it IS stolen, a red flag will show up at T-mobile and she might get into trouble.
Is there any way T-mobile can tell who has the phone if it IS stolen? Also, if she ever has to send it in for a replacement through warranty, will she be screwed? I know I shouldn't have bought it off of Craigslist, but it's too late for that now...
Click to expand...
Click to collapse
Hi,
I'm not in the US but i always purchase phones from US and UK on ebay.
Always when i buy phones which are doubt to be stolen or reported as stolen i use this site www.checkmend.com.
They are even recommended by ebay. They claim to have a connection to a database that has all the information on Mobile Phones, Laptops, GPS navigators, etc. Which they can track by the serial number.
In your case you will need to provide them with the IMEI number of your phone and they will give a report on the status of the phone and past owners if they are registered. (they send this report by email instantly. they charge you USD 2.99 for this service. i thinks its quite worth than the risk.)
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
and i even tried my HD2 which i'm using currently which i got from US cos i didn't get any box or accessory with it. But the report came out clear and i am in peace of mind.
Hope this helps.
ruwan7 said:
in my experience I've tried this service twice and a HD that i bought from the UK was returned with a report that said "This item has been blocked during its lifetime by one or more UK network(s)." which means it was reported lost or stolen.
Click to expand...
Click to collapse
usefull site. does it give any detail? i blocked my last phone thinking i'd lost it, 4 weeks later it turned up in a friends sofa, so i had them un block it and used it for another 18months.
i guess that would give the response you gave above..
Someone mentioned the IEM number that is the way they can tell if its stolen. So when and IF you ever take your phone into the store to have the useless sales people help you solve some problem. That is how they will know if its stolen. If there is a way to tell by electronic signal Tmobile simply doesnt care. I asked when I bought mine and they told me to get insurance. I asked how do you know if I dont just keep the phone and get a new one for 100 bucks. IEM number shows up was their answer.
Your IMEI and sim info are constantly broadcast about the cell network, you don't have to go into a store for this information to be picked up.
http://www.numberingplans.com/?page=analysis&sub=imeinr is one of the most common websites for checking your IMEI number (it's free), but do be careful with posting your IMEI/Serial number online at any site. Some are looking for valid IMEI numbers to use illegally.
Damn those shady Craigslist guys...
c2tmdsn said:
when i call t-mobile to change the internet plan
Click to expand...
Click to collapse
I could be mistaken but I believe that if you select the G1 unlimited data plan, then any smart phone you have after that will not need to be updated...I am using the G1 plan with my HD2 and it works fine. So maybe you can avoid lying to them.
Well the USB port on my Nexus is dead. Have wiped, reflashed, taken sim and memory out, tried charging from wall, from car, and from computer and nothing. It doesn't mount on the mac.
So I was pretty resigned to losing it. But I need a phone, so took it to Vodafone store, who have sent it off for repair.
Thing is I forgot to flash the stock ROM back onto it, so they are getting a rooted MIUI ROM, with unlocked Bootloader.
I suspect I am going to get a call in the next few days saying they can't do anything with it.
Hohum
Lumsdoni said:
Well the USB port on my Nexus is dead. Have wiped, reflashed, taken sim and memory out, tried charging from wall, from car, and from computer and nothing. It doesn't mount on the mac.
So I was pretty resigned to losing it. But I need a phone, so took it to Vodafone store, who have sent it off for repair.
Thing is I forgot to flash the stock ROM back onto it, so they are getting a rooted MIUI ROM, with unlocked Bootloader.
I suspect I am going to get a call in the next few days saying they can't do anything with it.
Hohum
Click to expand...
Click to collapse
Not necessarily. If the engineer investigates the internals of the device and can see the MicroUSB port is dead then it really shouldn't matter what ROM you're running. However having it repaired by Vodafone is a completely different matter than HTC, just wait and see!
As a Vodafone customer with an unlocked Bootloader myself, i'm interested in seeing how this turns out!
also intrested as a vodafone customer to see if they fix for you . good luck
I wouldn't worry to much, mines been sent to htc twice with no issues. First time I received it back with a locked boot loader and the 2nd time they replaced the hardware leaving the custom rom. Doubt vodafone would even notice
Sent from my Nexus One using XDA App
skytcam said:
also intrested as a vodafone customer to see if they fix for you . good luck
Click to expand...
Click to collapse
Can't you send it directly to HTC? I'm also in the uk, but bought my phone directly from Google. I think I have a 2 year warranty.
Sent from my Nexus One using XDA App
Well we'll soon see, just got a text to say it's been received.
VOdafone just rang, to say that they've diagnosed that the USB port is not working (which is awfully clever, asI had told them that).
They then said they are now sending it on to HTC! So not sure what the point of sending it to them was.
Still, no-one mentioned it was rooted or bootloader unlocked.
+1 for interest.
I am too a UK Vodafone customer.
Lumsdoni said:
VOdafone just rang, to say that they've diagnosed that the USB port is not working (which is awfully clever, asI had told them that).
They then said they are now sending it on to HTC! So not sure what the point of sending it to them was.
Still, no-one mentioned it was rooted or bootloader unlocked.
Click to expand...
Click to collapse
Lol, i wonder how long it took them to work it out, especially after being told what the problem was.
So it seems that Vodafone either don't care about the mods or just don't check in the first place. Either way they are sending returned devices off to HTC for repair and many people say that HTC have honoured warranties regardless of custom ROMs etc. Sounds like you'll get a good result.
EDIT: There is one reason that i can see for sending to Vodafone rather than direct to HTC and that is the postage cost. Vodafone will send a prepaid Special Delivery pouch, or in some cases a courier if it's a device swap. Unless i'm wrong you would have to stump up the postage cost yourself if you are sending to HTC.
I cracked my Nexus one screen some time ago (I'm on T-Mobile sim only contract), all I did was send it to HTC directly and they fixed it with no problems...I guess next time just send it to HTC directly..
and postage is paid for by HTC, they send you a prepaid UPS label which you print and stick on. Instructions I got in my e-mail
Instructions:
1. If you are sending your phone remember to remove any SIM cards and storage cards that you are using with it. Remove the battery, the battery cover, and any other accessories. You will be keeping these items.
2. Please also backup any important information you want to keep before shipping your phone. We are not responsible for the preservation of data or for returning storage cards. Any personal data on the phone or microSD card will be lost.
3. To prevent any possible shipping damage securely cushion and package the items in the box so they are not loose. We suggest using nondescript packaging if available.
4. If you have chosen to receive a prepaid mailing label, it will be sent by FedEx to your email address within 24 hours. The prepaid mailing label will expire 8 calendar days after receipt. Please print and affix it to the outside of the box. If you have made an arrangement for pickup with us, please have the items fully packaged and ready for the courier to pick up at the scheduled time.
5. We have placed a credit card on file for authorization purposes only. If out-of-warranty repairs are required, you will receive an email asking you to accept or deny the suggested repair actions. If you do not respond within 5 business days, the triage fee of $28.00 and shipping costs will be assessed and the phone will be sent back without any repairs performed.
6. All items should be shipped to the following location: Communications House Presley Way Crownhill, Milton Keynes, MK8 0ES, United Kingdom
Click to expand...
Click to collapse
saffad said:
I cracked my Nexus one screen some time ago (I'm on T-Mobile sim only contract), all I did was send it to HTC directly and they fixed it with no problems...I guess next time just send it to HTC directly..
and postage is paid for by HTC, they send you a prepaid UPS label which you print and stick on. Instructions I got in my e-mail
Click to expand...
Click to collapse
Do you mind saying how much they charged? Just in case something happens down the line
Hollow.Droid said:
Do you mind saying how much they charged? Just in case something happens down the line
Click to expand...
Click to collapse
Yeah, so they had to replace the digitizer and wasn't covered under warranty (well because i dropped it lol) cost me a crazy £105 ! oh well, the service and delivery was efficient got it all done within 5 days.
I am informed that it will be back at the shop tomorrow so I will soon find out what happened. i can at least assume seeing as they haven't said otherwise, it's been fixed, and free of charge as they wouldn't repair it before informing me of the cost.
I suspect it will come back with a front facing camera Gingerbread, or even Ice-Cream, and some sort of light sabre capabilities.......
Lumsdoni said:
I am informed that it will be back at the shop tomorrow so I will soon find out what happened. i can at least assume seeing as they haven't said otherwise, it's been fixed, and free of charge as they wouldn't repair it before informing me of the cost.
I suspect it will come back with a front facing camera Gingerbread, or even Ice-Cream, and some sort of light sabre capabilities.......
Click to expand...
Click to collapse
Good luck...
Result!
I imagine it will come back in a solid gold, diamond encrusted shell with sapphire crystal glass screen and the ability to cook a nice breakfast for you.
Failing that it will be nice if it just works again and you can't beat free for a price
I'm itching for an update on this thread =] i really am quite interested in rooting/unlocking my Nexus One but from past experience phone warranties have saved me a lot of money!!
levithesheep said:
I'm itching for an update on this thread =] i really am quite interested in rooting/unlocking my Nexus One but from past experience phone warranties have saved me a lot of money!!
Click to expand...
Click to collapse
You can root without unlocking it, that's what I did. Should I have any problems I'll just stick a stock ROM and recovery on there and it'll be as stock as the day I got it
Well I got it back, flashed with 2.2.1 and it's now S-on (is that a locked bootloader?)
Radio is 32.50.00.32U5.12.00.08
Kernel 2.6.32.9-ge8111ea [email protected] #1
Build FRG83
Now I've got to go and relearn how to unlock/root it!
They're meant to be S-ON, unlocking the bootloader doesn't change that.
Hello I have a HTC G2 and i lost it a few days ago so i reported it to tmobile and they sent me a new one
Now after receiving the new one My friend cleaning out his car found the phone and called me letting me know
My question is can i use this phone still even though i have a new one
is there a way to mod the phone so that TM will not know its the one i reported lost.
Please let me know as i will like to give this to my daughter thanks.
I'm guessing they would have the ESN/IMEI of the phone marked as bad so it cannot be used or activated anymore by a thief if it was stolen. There may be a way to get it work, but it would probably be illegal =/
what will be the procedure as if its a sim card how would they now what phone it is
Well, the most honest thing to do would be to call TMobile and ask which one they want back.
A less honest thing to do would be to call 611 from the old phone, which will probably work, say you found this phone and would like to know where to send it. At least you get to keep the newer phone.
Or, you could keep both and see if the old one is usable using a different SIM. But what kind of example does that set for your daughter?
Sent from my T-Mobile G2 using Tapatalk
Well I understand sending the phone back will be good but as i spent 150 dollars to get the replacement. I was told it will not be refunded so whats the point of sending it back.
I figure since i have a few tm phones and at times i switch phones it will not be a problem.
Well if putting custom software will that hide the phone as they say rooting the phone is not exceptable and you can void your warrenty. And when putting custom roms they never now also apps that are downloaded.
storres6981 said:
what will be the procedure as if its a sim card how would they now what phone it is
Click to expand...
Click to collapse
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.
c00ller said:
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.
Click to expand...
Click to collapse
This is correct. If you've reported the phone lost/stolen, or the phone is associated to a delinquent or unpaid account, the provider (T-mo) will mark the phone as such, and the phone will not work with any other SIM card. So its only worth what it could be sold for for parts...
You spoke of rooting the phone, this won't clear the ESN, and this really isn't something we talk about at XDA (or most other reputable forums, for that matter) because it is highly illegal/frowned upon/etc.. Really no need for this thread to go in that direction...
Now the right thing to do would to call T-mo and ask which one they wanted back... maybe you can work something out with them even though they cant do a full refund. It would also mean that your account wouldnt be docked the cost or mark of having been given a phone under warranty, because most plans only allow a certain number of claims per time period.
Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk
popimp315 said:
Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk
Click to expand...
Click to collapse
Never said you can't, just said its something we don't talk about here.
It should still work on networks outside of the USA (or which ever country it is you're in). So I suppose you can unlock and debrand it and sell it to someone abroad.
Have you tried putting your replacement sim on the old phone? You really should call tmobile to see what can be done.
Sent from my T-Mobile G2 using Tapatalk
It will work just fine. I did the same thing and I asked the lady that worked for the phone's insurance before I ordered my replacement what would happen if I found it and she said you have 7 days to send back the replacement for a refund. She said if I find it after the 7 days it would work and be 100% usable but I wouldn't be able to send in the replacement for the refund... it is currently being used with no issues right now actually.
Sent from my T-Mobile G2 using XDA App
Hello,
About a month ago i bought an used Nexus 4 device on ebay. After 1 month of use i get no signal, not being able to make calls , send messages etc. after some search i found out phone is blacklisted, maybe stolen i dont know. can i fix this? could i get it back to working order? thank you
tonisr said:
Hello,
About a month ago i bought an used Nexus 4 device on ebay. After 1 month of use i get no signal, not being able to make calls , send messages etc. after some search i found out phone is blacklisted, maybe stolen i dont know. can i fix this? could i get it back to working order? thank you
Click to expand...
Click to collapse
You get 45 days to return any item on ebay, just go to the resolution center and "Report that you received an item that wasn't as described"
Salvy said:
You get 45 days to return any item on ebay, just go to the resolution center and "Report that you received an item that wasn't as described"
Click to expand...
Click to collapse
i bought it cheap so cant find another for that price. anyways thats what i will do in the end.so there is no way i could fix it?
tonisr said:
i bought it cheap so cant find another for that price. anyways thats what i will do in the end.so there is no way i could fix it?
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Click to collapse
unfortunately for you and the person who the phone was stolen from. the blacklist is on the carrier end. and as far as i know you can't hide or alter the IMEI serial on your phone. so unless you want an oversized ipod touch, i suggest you return it and hopefully can get a refund from the seller on ebay.
tonisr said:
i bought it cheap so cant find another for that price. anyways thats what i will do in the end.so there is no way i could fix it?
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Click to collapse
Legally, nope.
How cheap? ~200? Even at that price is not worth it if is blacklisted. Anyways the Nexus 4 is very cheap as it is! (comparing it to similar phones).
If you still want to buy another from ebay, I would recommend to get the 8GB version, since that one is only sold directly from Google, is impossible that it can get blacklisted.
ok thanks guys i will open a dispute against buyer. thank you
Woah blacklist.. so they can literally blacklist your phone from working at all wrt making calls and stuffs.. ?
Andre_Vitto said:
Woah blacklist.. so they can literally blacklist your phone from working at all wrt making calls and stuffs.. ?
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If you report your phone stolen to your ISP, they will add the device's unique IMEI to a database that blocks it from accessing the network, effectively making it useless on the carrier. Depending on how the blacklist database works, the device may still work with other carriers, but it's also possible for this blacklist to be shared among carriers. So as long as you buy your device from the Play Store or directly from your carrier, it will be fine. Used phones should always be tested with a SIM before buying it, and keep your IMEI safe. Even if you buy a used phone, it's possible for the seller to report it stolen after they get your money.
If the buyer doesn't accept it or its too late, just sell it out for parts. You can sell the screen, back cover, battery, camera, usb port, and headphone port, for at least $200. Just don't sell the motherboard as that's the part that has the blacklisting
Sent from my Nexus 4 using xda app-developers app
Bloodflame said:
If you report your phone stolen to your ISP, they will add the device's unique IMEI to a database that blocks it from accessing the network, effectively making it useless on the carrier. Depending on how the blacklist database works, the device may still work with other carriers, but it's also possible for this blacklist to be shared among carriers. So as long as you buy your device from the Play Store or directly from your carrier, it will be fine. Used phones should always be tested with a SIM before buying it, and keep your IMEI safe. Even if you buy a used phone, it's possible for the seller to report it stolen after they get your money.
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Click to collapse
U have any idea do blacklisted phones in canada work outside of CA? In EUROPE for example? Thanks
Well, seeming as the Nexus 4 is only $199, £159, that price is amazingly cheap, I'd say you should get your money back and order one from the play store..
Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?
Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..
misterashman said:
Need some advice XDA. (im from the UK)
im aware of the common scam of second hand contract binded phones sold on eBay and other marketplaces where after they have been sold a few month down the line there IMEI is blacklisted and blocked and there is nothing you can do about it.
Is this happening to me?
I bought a s7 edge from eBay (sealed box g935f)
It was described as being "no network logo's factory unlocked"
I received it, opened it and it booted with 3 (three) network logo and then when i got through set up it was filled with reinstalled 3 network Apps.
now as far as i know if a mobile is has this branded firmware it is binded to a contract... am i wrong?
i messaged the seller and he assured me it was not a contract phone but was purchased from 3 and he said being as its a unlocked phone he assumed it would not have any logo branding on the software and seeing as he did not open the box he couldn't be sure.
in the end i asked for a receipt.. he provided this delivery note (attatched file) (i have crossed out his address and imei in paint)
-yes that really is the original picture quality (god knows if he really is just taking the piss or eBay hosting is terrible)
after i questioned this delivery note and bad quality image he got very irate and simply asked me to return the device for a refund and began accusing me of being a scammer saying that he will get the police involved if i send back a different handset and try to pass it off as the one he sent
What do you think?
is he trying to scam me with a contract phone?
or is he being honest can a non contract phone be on a network branded firmware?
Click to expand...
Click to collapse
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?
Stevica Smederevac said:
Who cares, flash BTU firmware and problem solved. In my country, a lot of people by phones they don't need on contract then resell them to make money. Nothing shady there. If the imei is clean, why worry?
Click to expand...
Click to collapse
In the UK people get a phone on contract with insurance sell them on ebay wait a month or 2 and then report it stolen . They get replacement phone and the guy who bought his old one gets a blacklisted IMEI and can't do anything about it
bathcrow said:
Resumen:
its not a Scam, make sure that it works and keep it.
the logo is because of the rom.
---------------------------------------------
Look, this will help you, Three and other companies have the option to sell unlocket or locket phones, but all of the phones, has the Three's ROM, the rom, make sure that the phone works, and u have data and all, its fine..
Click to expand...
Click to collapse
So how can I tell if the phone is binded to a contract?
misterashman said:
So how can I tell if the phone is binded to a contract?
Click to expand...
Click to collapse
you should call three and ask them if the imei is binded, because you bought it.
bathcrow said:
you should call three and ask them if the imei is binded, because you bought it.
Click to expand...
Click to collapse
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/
misterashman said:
Unfortunately 3 won't release any information about it because Im not the one that bought it from them :/
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Click to collapse
sadly i cant help you further than this.
bathcrow said:
sadly i cant help you further than this.
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Click to collapse
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol
misterashman said:
Thanks anyway! I think I'm just gonna have to return it. I can't afford to risk it.
As far as I know 3 don't sell phones separate from a contract unless you pay more than what Samsung charge lol
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Click to collapse
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Thanks for the advice I'll make sure to do that, going to post it today.
Galactus said:
Three branded ROM but apparently it is unlocked? Suspect. He could have flashed a Three ROM on there but why didn't he say this? Suspect. Typically three branded ROM will come from Three directly.
Take videos of the phone working/booting up. Take multiple pictures of the phone from all angles. Return it via special delivery, probably £6-8 but totally worth it for peace of mind. He won't be able to claim it not being delivered since it MUST be signed for. Special delivery will cover you for around £500 in compensation (Can be bought new from Amazon for around £475).
Hope it all goes well. If you can, buy from a reputable company next time.
Click to expand...
Click to collapse
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk
foxmeister said:
Nowadays, phones from Three are sold unlocked, but still have some Three branding due to the CSC.
Sent from my Pixel using Tapatalk
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Click to collapse
Yeah I didn't mean in the traditional sense that the phone is sim-locked, but that it is still branded somewhat, so it's more likely that it is an unwanted network upgrade from Three directly.
lol, what is this?
Its a smiley ...