Database Users

My is Wizard Dead. Please help

I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.

Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.

I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.

First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.

Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.

i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info

fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard

I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.

No water damage... I think its on warranty... I live in Greece.

Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard

have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.

Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.

ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.

SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.

I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.

SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard

I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.

I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.

Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?

I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare

very dead exec

Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated

towinguk said:
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
Click to expand...
Click to collapse
Problem indeed.... Firstly, I wish I could offer some constructive solutions, but afraid not.... it does sound like a worn battery, and maybe worth trying (or borrowing) another one to flash?
I take it as you refer to it as an 'Exec' that it is the O2 branded one? If it is, from my experience with the O2 technical support, they really don't have a clue. I would assume that they would send an exec straight to HTC for testing. It's a complete last resort, but if you were to tell them that your unit was dead and they were to take it in, they wouldn't be able to solve the problem before they sent it back to HTC. This is of course after you have clarified it's not just a dead battery cell.
Best of luck with the thread and hoping someone a bit more experienced can help.

So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck

kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery remo....
good luck
Click to expand...
Click to collapse
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe

kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
Click to expand...
Click to collapse
thanks for all the help
1 it will not turn or power ,no led no screen
2 battery dose get hot when charging
3 screen has not been dimmed
its back at o2 shop now we will see if they repair it and ill report back !!!!!!!!!

Grilloman said:
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
Click to expand...
Click to collapse
hi thanks for the reply i have had the same on a m600 ,would not charge from usb or car kit but did start with mains charger
i have tryed hard reset but it will not do that either
battery is stuck at 3.7v even after trying to discharge it with a small bulb
thanks
John...

This is something I've had happen in the past.
Try taking the battery out, and put it into a ziplock back, and place it in the freezer for a few hours. I know, I know, it sounds ridiculous. But sometimes, just sometimes, it will reactivate the cells, and you'll be able to charge it after that.

well done o2 uk
well as said before took my phone back to the O2 shop and sent it off to the service centre. The report came back that the main board US .not only did i get a new exec but But a new boxed one and a full set of all original parts !!

i had this problem when i first got my SPV m5000..i took it to the orange shop...(the people where nice) they kept it for few testing and said...
battary was faulty...so they gave me a new battery XD

Notification LED red.....MDA dead

Help....seems that my Magician is dead....making a long phone call (1 h) after call end, display switch off and Notification led become fix Blue (bluethoot was off) and then i try to hard reset. Led switch off and no results. I try then to put the power supply cable and the led become RED.... !!! (neve seen red.....) pda is not switching on anymore...any details on the reason of this RED light ???....please.....
thanks in advance

Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!

helterskelter said:
Red LED means the battery isn't connected or the device can't charge.
Try taking the battery out for a few hours and try to switch the device on again.
My brother in-law had the red LED issue too, we solved it by 'kick starting' the battery with two wires and a 9v battery. (At your own risk of course).
Good luck!
Click to expand...
Click to collapse
Red Led doesn't mean that the battery is not connect with the device. It simply means the cover is not properly intact. Try taking out the battery off the device, put it back in the slot. Place the cover carefully and completely. And then connect the device to AC power supply. It would definitely come *alive*

still dead....grrrr
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....

omino_ribelle said:
so cover is ok...it seems to be properly fixed, even the smal swithch that create some unwanted crash few months ago is now working properly...
i made a 1 h long phone call with battery and charger (usb from pc) and after line felt down, bluetooth led blue on (was off) and screen with phone but no changement by touching it. so switch off by power off and ...dead...now without battery but with charger (or usb from PC) RED led on. With batttery AND charger RED on, and with battery all dead. i cannot reset anyhow with or without battery /charger....need it...sh*t.....(ops...sorry)
thanks a lot anyway....
Click to expand...
Click to collapse
what I will suggest is, you should get a new battery instead!!

Got the same problem now!
Both my wife and me got a Magician. Hers is dead now - same symptoms.
First guess was dead battery as well. But I exchanged it with mine fully loaded. No difference!
Usually when you plug the powercord into the device orange flashes up and device boots. Here nothing happens.
I'll have some electrician have a look at both. Maybe he can find the fault by comparison. But I don't expect a lucky outcome.

on back side of ur device when u remove the battery cover, u see a small black switch on the right side just next to the battery.
put the device on charge..with cover off---it will show red light contunuously on.
now manually press gently that black switch and see if ur device starts to charge.
if u see a yellow light any point of time doing this u may have to get this little switch repaired or do a temporary work urself by kepping it at place manually bu something.
try and tell

Now it works!
I think we all knew about that little switch. But thanks for your thoughts.
Anyway, hers is running again!
Two days ago I took it fully apart. No obvious fault noticeable. I left it the way it was now to prepare it for shipping. Today my wife asked me I should try it just once again. So I held the battery on the connector and plugged the USB cable and then: it booted!
But the internal battery doesn't seem to recover. It stays at 0% (1h "charging" since then).
I have to correct myself: Even the internal battery is charging (but it takes its time).

my magician is also dead and just the red LED is burning when i put it in the USB! Can anybody help me?

Still ned solution!
Can some one who was having the same problem help?

your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...

z_qz54 said:
your device battery detector switch(little switch) is broken or logged-out of Main Board.
when it broken,the red LED is on at all.
it is the greatest weakness of magician...
Click to expand...
Click to collapse
i am opening my jam case,bring the switch out and conecting sides of switch by a piece of wire.now a day there no problem with openning the battery case or.. but my WM cant recognize the battery level.it's alway 0%.and even the charger is connected no orange led i can see.but the charger charge the battery and battery works for more than one day!!!!!!!!
any one with the same problem!????
or any one having solution!
REGARDS

I'm gettingn red led light too when charging from wall outlet. Charging from usb is fine. a weird thing is when my battery came down to 50%, imate jam will shut down and won't successfully reboot. some people from this form mentioned it's an indicator that the battery is dying.

Hermes bricked? Toasted? Need assistance urgently!

Before anyone jumps on me, I've been going through the Wiki and forums extensively, and found just one similar problem. Which wasn't solved...
My HTC TyTN/Hermes 200 won't boot up anymore. It is totally dead. I even can't get it into bootloader mode. Screen stays blank and the LED is off.
Put the (3 months old) battery in another Hermes to test it, and it's at 100% charge.
My Hermes shows a steady red LED when it's plugged into power without the battery in, and no LED at all when the battery is installed. The red LED turns off when the battery is installed while there's power going into the unit.
I've left the battery out for at least an hour, plugged it back in, same results. Like the other guy I tried the "pull power, pull battery, plug in power, plug in battery, reset" trick http://forum.xda-developers.com/show...6469&p=1077622 - to no avail.
Does anyone have any last resort ideas on how to get it to at least come back up to a boot loader screen ?

check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery

... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected properly
just a test on the opposite side of the battery connectors with battery removed press firmly without putting pressure on the LCD, this worked for me when i had a white screen on power up.
if this fixes the problem you may need to actually dismantle the back and put some flame retardant electrical tape on the back over the existing tape to add an extra layer of pressure and retension

XtreMe_G said:
check the battery contact points on the phone. the hermes shows a red led when its plugged in but without a battery
Click to expand...
Click to collapse
Yes, I have cleaned the contact too, nothing. And the battery is OK for sure, my colleague's TyTN runs on it without any problem.

Mattnokis said:
... have you ever dismantled your hermes? your screen ribbon cable may have dead tracks or not be connected
Click to expand...
Click to collapse
In fact I have, I have totally dismantled and reassembled my TyTN yesterday afternoon, nothing.

the only other problem may be that when being dismantled you may have damaged some sensitive components, Electro Static Discharge will fry sensitive CMOS components, they do not like it at all, whenever dismantling you should wear an earth strap, any time i dismantled mine it was on a workbench with a static mat and i was earthed through the mat.
but this is one possibility, the only other idea is to swap main board and displays with another that works, finding someone willing to allow you to do this with a working hemes is the tough part.
thats as much all i can think of for now

R.I.P. my trustful Hermes 200
Thanks all for your assistance. I have come to the conclusion that my sweetheart is no longer among us. May she rest in peace.
I have obtained a (2d hand) replacement yesterday. May this one last longer.
I'll keep the old TyTN for replacement parts.
Oh well...

Bricked, perchance? - TyTN won't boot

Hey all,
Having served me faithfully for 18 months now, my TyTN has finally given up the ghost. It refuses outright to boot.
Not a splash screen, not a backlight, no response at all no matter how long I hold that power button down.
When I plug it into the mains it displays reddish on the right hand LED, having left it plugged in for a while it stops displaying even that until I unplug it and re-plug it.
I've tested the battery with a voltmeter and the power on the phone with a circuit checker, there's not broken circuitry and the battery certainly generates a current.
Though it's not TOO urgent, as I have a backup phone (Nokia 3220, ugh) unlocked and in use, and it's not TOO horrible as I was about to order a Touch Pro anyway, I'd like to keep it strictly unbricked either for sale or for backup.
Any thoughts on either:
1. What the problem is, I'm absolutely baffled.
2. How I might go about fixing it.
Thanks, Forlornity

If its only displaying a red LED when you plug it in that generally means that the power sensor has been confused or the battery isn't touching the contacts properly.
Are you using the supplied charger or a 3rd party one/usb connection. The usb and most 3rd party chargers don't deliver the right charge. If its underpowered it may not trip the charging sensor.
Try pushing the battery tightly against the contacts, I had a problem whereby the contacts had been pushed in so the battery didn't connect properly.
Clean the contacts with a cotton bud and isopropyl alcohol (surgical spirits) to remove any corrosion. DON'T USE METHYLATED SPIRITS!!! It leaves a residue.
Thats all I can think of now.
Cheers...

Isopropyl you say?
It's a pity, I've actually got meths handy.
I'm using the stock charger, I suspect I might be suffering a RLOD, but none of the usual methods are working...
I'm gonna see if I can get hold of a charging dock for the battery from expansys or suchlike (unless anyone knows anywhere better?), see if that does the trick, if not, new battery, then if THAT fails I'll have no idea
Thanks for the tip on the isopropyl!

forlornity said:
Isopropyl you say?
It's a pity, I've actually got meths handy.
I'm using the stock charger, I suspect I might be suffering a RLOD, but none of the usual methods are working...
I'm gonna see if I can get hold of a charging dock for the battery from expansys or suchlike (unless anyone knows anywhere better?), see if that does the trick, if not, new battery, then if THAT fails I'll have no idea
Thanks for the tip on the isopropyl!
Click to expand...
Click to collapse
I have the same problem, and new battery didnt help! anyone got solution for this problem? I menage to charge battery with 2 wires, and phone starts, but it wont charge! i mean orange led is on, and it says CHARGING, but battery % is going down down until it reaches 0%!