Database Users

WM5 + PC connection problem

When I put my Hima to the cradle I just hear the ... sound(it's 3x that sound in XP when is any new hardware connected via USB). Then it does nothing. The AS connection should be established. Please how to solve this big problem?

has a network connection for the device been established ? Look in
start --> settings --> network on the pc

???
No. As I wrote it does absolutely nothing. Only the ... sound is playing and that's all. What kind of established network do you mean?

communication with pc and pda is done through a network connection since AS4. Maybe a firewall is blocking it ?

Maybe...
...you're right. But 1 hour ago I was running on Diamond and there was no problem...

hmm, maybe it's just magneto that uses the network interface then

also use AS4 build 4328. People say it works better than 4343

...
I am using ASync 4 build 4328. Tried also reinstall it but unsuccessful. [/i][/quote]

...
The ... sound is the 'Windows XP Hardware Fail.wav' that I have assigned to 'Device Failed to Connect' event...

maybe try another USB port ?

...
Doesn't help. I have started the PC's Device Manager and I have noticed that one Device is appeared in 'Network Adapters' folder:
Generic RNDIS (PROTOTYPE--Remember to change idVendor)
and :!: is displayed by this adapter(it's not working properly).
When I disconnect the device it disappears.
Maybe I need some drivers?
Or what does this mean:'Remember to change idVendor'?
...confused...

Re: ...
Or what does this mean:'Remember to change idVendor'?
Click to expand...
Click to collapse
mine says the same except it is working and the adapters name is: windows mobile based device
are u sure it's not a firewall issue ? have u disabled the native windows firewall ?

...
I have tried anything that I±e found in discussions at this server but still unsuccessfully. There are now 2 major problems in Magneto:1.This ActiveSync problem(that could be solved maybe)and the 2.Unability to install/run more than 50% of applications that I am using normally in 2003se. This umcompatibility is unbelievable and stupid,but it's true. This is the biggest problem that keeps me still out of Magneto.

...
I have tried anything that I±e found in discussions at this server but still unsuccessfully. There are now 2 major problems in Magneto:1.This ActiveSync problem(that could be solved maybe)and the 2.Unability to install/run more than 50% of applications that I am using normally in 2003se. This umcompatibility is unbelievable and stupid,but it's true. This is the biggest problem that keeps me still out of Magneto.

...

...
...Sorry I forgot. I have disabled my Kerio PFirewall,The Microsoft in XP I am not using. I have installed also the drivers that had to change the 'Generic RNDIS...' to 'windows mobile based device' but also doesn't help. PS:Sorry for double. I didn't want that.

try to delete the windows mobile based device then with the pda in the cradle restart the pc

...
I am at the end with any ideas. Nothing helps. Thanx guys for your help. Now I'll be back to Diamond that works best at this time. Maybe I will wait for any other version of WM5 and try it later.

USB PROBLEM. ACTIVESYNC keeps Connecting but no sync ! :-(

Hi,
If anyone can spare some time to look at my problem.
Basically : I have received my new O2 XDA EXEC and have tried a few times to synchronise it using
- the included 4.0 Activesync
- the download 4.1 Activesync
Problem is : when I plug the USB to the device, it is recognise and Activesync start spinning and displays "Connecting..." but would just keep connecting without moving further (as screenshot below).
I looked for issues like this on various website and here, but nothing really looks like what I am experiencing, anyone has an idea where to go from now ?
I checked
- firewall (activesync is in the list of exception)
- uninstalled activesync, reboot pc, reinstall, reboot pc.. still no luck
- install activesync on a second PC and do the same: no luck
- used a different mini USB cable, no luck so it's not the cable.
Do you think I should send my XDA back ? everything else seems to work (GPRS, Wifi, BT..)
Thanks a lot for your suggestion ?
PS: the device is recognised as I can ping it too from the PC.[/b]

Well you seem to have hit all the usual suspects. Regarding the firewall issue, in ZoneAlarm I also watched the logs, found a blocked connection attempt that seemed to be my device and set that to the trusted/allowed zone which helped back when I was having problems. The next step might be a hard reset on the Exec.

Try disabling your firewall and test the connection.
For some firewalls you have to do more than just allow ActiveSync.

Try diabling the password. That cofused my activesync the first time I tried my replacement handset

Disable firewall completely, than retest if activesync will work. Helps in 99%.
HTH
Chris

I'm currently having "issues" with ActiveSync too. Every time I try to sync when there are more than about 25 changes that need updating, my JasJar decides to open an ActiveSync window on the JJ (for no apparent reason).
It only manages to show the top half of the ActiveSync window (The "Connected" section with the progress bar are missing) then it freezes, requiring me to do a soft reset.
The only way I can currently sync all details successfully is to kill all non-essential processes with a process manager, and remove all today plugins (!), then it works with absolutely no problems. Not a very elegant solution, but it works for now, and as I've tried absolutely everything else I can think of in THIS thread, it'll have to do for now...

it works fine now ! I have disabled the firewall and also ..
uninstall Cisco VPN client, so not sure which one it was that caused the connexion problem.
Thx to all your fast responses.

I have mine Sync successfully after removing the anti-virus software. Not sure whether it works or not to install the anti-virus back on. I have followed all the instruction in Microsoft website, but with Trend Micro installed, it just couldn't Sync. That's why I removed it completely.

Maybe this will help You (or me ) further :
I can sync at home without problems, W-XP ASync 4.1, Internet through a Linksys Firewall/Router.
If I come to the office I get exactly what You have, visible, but no syncing.
I use W-XP there as well, same ASync 4.1, Internet through the Office Network.
When I disconnect the network cable, Microsoft Office will immediately notice and complain. I wait between 30-60 second and ASync will actually connect and sync. It will not sync to a Exchange Server though, as this is disconnected with the cable.
I would have come with this issue here, but probably a little later, as other problems are of higher priority to me now, but maybe this information helps here.
regards,
Ruud

Perhaps this hint may help you under certain conditions: http://forum.xda-developers.com/viewtopic.php?t=39002
regards
df2jh

Hi df2jh,
thanks, interesting read. I was able to solve my issue in the meantime.
My firewall, MS is restricting the programs used by MS ASync and therefore does not allow syncing.
Solution for me :
Disabled processes wcescomm.exe and rapimgr.exe in the Windows Task Manager
Wrote a text-file in the directory where ASync is in !! which will be searched for by the firewall (do not recall the name of this file, but can check it out if somebody needs it.) This file has one entry to disable the firewall in concern of rapimgr.exe.
Then run rapimgr and wcescomm by hand and, WOW, WCESMgr.exe will run itself and syncing it working flawlessly.
What I did not understand until then :
1) this special file should be in the ASync directory, not in the firewall directory
2) this special file is only searched for when ASync is run (PC boot), not when the USB is connected
For me this is solved, though not everything else in my sync problems.
Hope this helps others,
Ruud

Might not be the same issue but you may find my post in this topic of use
http://forum.xda-developers.com/viewtopic.php?p=225939#225939

Might not be the same issue but you may find my post in this topic of use
http://forum.xda-developers.com/viewtopic.php?p=225939#225939

Had same problem on Kaiser and Wizard
I fixed it by going into Settings>Connections>USB to PC (in WM6.1, USB to PC is in system). Uncheck Enable Advanced Network Functionality. Fixed my active sync not connecting problems on both phones.
Hope that helps some of you!
escapemcp

WM5 - Activesync issues - surely it can't be just me?

I have had 3 XDA Execs and two XDA Mini S devices.
I have connected them to a Toshiba laptop running the latest firmware and Windows XP SP2.
I have connected them to a Dell desktop running the latest firmware and Windows 2000 SP4.
In every case, I experienced the following issue - Activesync is unreliable. It will sometimes connect and do a full sync, but more often will fail part way through connecting.
Usually, it will fail to notice that the device has connected at all.
A reboot will usually make the Activesync start to work, but usually the connection is broken before the sync can complete.
I have tried the following:
Disable Windows firewall (no change)
Ensure no other personal firewalls are present (there weren't).
Use ActiveSync 4.1 and 4.0 (no change).
It is now at the point where my current Mini S can't even stay connected long enough to install Microsoft Reader.
3 colleagues with Dell laptops and Minis / Exec devices have also experienced the exact same issue.
Am I really the only one to have expeienced this chronic unreliability issue?

MTU
There are some partially obscure references to the MTU size on the network interface that is created for the Windows Mobile device. Seemingly the default is a whopping 8000 but problems occur with anything over 5000 in practice.
I used DrTCP to identify and set my interfaces to 5000 and this improved stability somewhat but it is still a bit touch and go. Have been too busy to play with winding it down lower but I rather think this would help. I would certainly recommend that you give this a try.
Hope this helps!

Thanks, I'll give that a go. 8000? Usually a TCP/IP MTU is more like 1500... [FX: shakes head]

Usually a TCP/IP MTU is 1492

Hi. I've had problems also with activesync with my XDAII (running WM2005c) and my laptop. I've discovered the problems with synching comes when you're using Outlook 2003 and they usually go away when you use Outlook 2002 or earlier.
Hope that helps.

I am using Dopod838 TC version and Outlook2000 SR-1.
I also experienced some Activesync issue when reconnect to PC after the 1st sync-up(1st sync-up from reset always work). At reconnect and sync, my device go really really really slow, I have to do a reset to fix and sync again.
Upgrade to Activesync 4.1 and take care of the port does not help my case as I can sync once without any issues.
Recently i have installed an application call "Card Expert II" which allows me to switch between USB / Activesync mode. I notes CEII fail to switch to USB mode after disconnect from PC, but after sometimes it do. Then I realize probably something at the background of my PPC is still running which cause this issue.
I try to figure out what in between could help release the sync and at last I figure out if I check the SMS/Email on my today screen and close it again.... Card Expert can switch between USB/Sync mode again. I repeat the same trick and now it can sync without issue ....... Now I am 100% confidence my device will sync again after disconnect from PC.
Now whenever before I connect to PC, I would just click and close the SMS/Email on today screen... It's a bit annoying but this save me from reseting my device each time i try to re-sync up my device. Hope this help.

I have had the same problem with sync., the solution for me is to reboot my PC. So the problem must be there, and I have no clue how to solve it...

My solution is to sync once, then do every other sync via Bluetooth, avoiding the dodgy IP over USB implementation entirely.
Maybe ActiveSync 4.2 will fix it...

Problems With Avtive Sync

Hi,
I have seen this topic being discussed many times, and I have read a lot of threads. Tried all. But no solution.
I am having problems with Active Sync
Active Sync 4.1.0.
---------------------------
ROM Version: 2.21.4.1 WWE
ROM Date: 3/9/06
Radio Version: 02.07.10
Protocol Ver: 413.1.03
CPU: OMAP850
Model No: WIZA200
Platform: PocketPC
---------------------------
I tried it on 2 different Laptops.
No Firewall. Windows Firewall disabled too.
Tried innumerable reboots and Reinstalls.
I have ActiveSync 4.1.0 -- this came in the CD with the Wizard.
I also installed the latest version downloaded from the net.
When I connect the Wizzard to the PC, the Active Sync application starts and the Green balls starts to spin.
Its goes on spinning and spinning and spinning.
Nothing happen after that. It just goes on spinning.
What should I do ??
Please suggest problem areas and resolution.
Thanking all in anticipation.
Sandeep

I had to deinstall the firewall and then it halfway worked.
I ended up using IR for synching and there it works fine.
Try once IR to sync. Start communication on the Wizard..

Does Wizard have IR (Infrared)?
My Wizard does not seem to have it? Am I missing something?
Could it be some issue on the PDA side ?
Do you think, I should Factory Reset the Wizard?
I installed Active Sync on 2 different laptops and both gave me same problem as mentioned in the original post ....... When I plug the Wizard Active Sync starts and the green circle keeps spinning endlessly.
Pls advice.
Thx
Sandeep

Hey !
plz check & confirm the following :-
1. which Windows ur using, Active sync only works with winXP and not with winVISTA.For Winvista u got to use another application called 'Windows Mobile Device Centre 6.
2.Check ur Usb data cable,is it the proper one and compatible with ur wizard.
3.Download Active sync ver 4.5 (Latest from Microsoft)
4.Check ur Firewall settings,does the firewall allows the active sync in the exceptions settings,if not,either disable firewall or add active sync application to the exceptions list in the firewall settings.
5.disable if any Anti virus program installed.it usually starts checking for viruses, while starting a new application.
I do hope these might solve ur problem,Goodluck

(1) PC: Win XP - SP2
(2) USB Data Cable is good, cause as soon I plug the device, the Active Sync application starts on XP - Detects a Mobile Device.
The problem is the Green Wheel keeps rotating endlessly. And does not move to the next step of Syncing.
(3) Active Sync 4.1 (this came on an original CD pack with the Wizard)
Tried Active Sync 4.5 too. Same situation
(4) Windows Fw - Disabled. TrendMicro Exited. No other firewall exists.
What should I do ?
Please advice.
Thx

sandeep_from said:
(4) Windows Fw - Disabled. TrendMicro Exited. No other firewall exists.
Click to expand...
Click to collapse
I know that you already said no other firewall exists, but are you running any VPN Client software?
I have exactly same situation when I activate my VPN Client software (Nortel Contivity) - the device connects as a LAN but ActiveSync no likey - green big wheel keep on turning. Soon after disconnecting the VPN, the ActiveSync works.
p.s. Yes Wizard has IR - on same edge as camera button, approx middle.

No Firewall & No VPN Client either.
Hey, Yes!! I see the IR on the Camera Button side.
But no IR port on my Lenovo. Pitty!!
BTW, how to setup & Use IR from Wizard?
I do not see any configuration icons in the CONNECTIONS tab.
I have the following Icons:
Beam
Bluetooth
Connections
CSD Line Type (Not sure what this is)
GPRS Settins
Network Cards
Wireless LAN
Thats it.
Look forward to some more help.
Thx

thou I have Disabled Windows Firewall in Control Panel, I think it is still active in some form.
Is there any other way to disable it 100%.
I am sure its some firewall thingy which is causing the problem.
The OS detects that a new mobile device is connected, starts Active Sync Apps and then the Green wheel keeps rotating.
I am sure the Wizard and XP are not able to communicate further due to some port blocking or packet drop or something like that.
I exited TrendMicro and Disabled XP Firewall.
What else should I look at?
Thx

sandeep_from said:
thou I have Disabled Windows Firewall in Control Panel, I think it is still active in some form.
Is there any other way to disable it 100%.
I am sure its some firewall thingy which is causing the problem.
The OS detects that a new mobile device is connected, starts Active Sync Apps and then the Green wheel keeps rotating.
I am sure the Wizard and XP are not able to communicate further due to some port blocking or packet drop or something like that.
I exited TrendMicro and Disabled XP Firewall.
What else should I look at?
Thx
Click to expand...
Click to collapse
the green wheel keeps on turning cuz it's trying to synchronize and update the folders on ur pc from ur phone.
ok,plz tell,when u say that it detects ur mobile device on ur pc,can u use the File folder in Activesync window ? well if u can explore or do u have mobile device shown in activesyc,if its there,click it,does it open further and open different folders on ur phone,if it does than its just some bug in ur pc which keeps it turning.
secondly,try to delete ur partnership with activesync and ur pc and connect as a guest,than if it still keeps on turning or stops ?

Help: Nexus Q not playing music

Hi,
I just installed my second Nexus Q to listen to music in the office. My first one at home is working perfectly without any issues.
Installing the new one is no problem, setup is fine and I can change the options and interact with it through settings (e.g., changing brightness). It also played the start-up sound during installation (using the analogue amp).
However, I can't get it to play any music. Whenever I select a song in Google Music, I get a message "Music temporarily unavailable. Couldn't play the stream that you requested.".
I factory reset the Q and restarted it and my tablet and am stuck now. The debug output under advanced options looks fine to me (below, "x"s by me).
Any ideas what could be the issues or how I could investigate the problem further (the error message is not very helpful really...)?
Many thanks!
-Gerrit
==== debug output ====
=== QUICK STATUS ===
No issues detected
=== Info ===
Model: Nexus Q
ID: IAN67H
Product: tungsten
TYPE: user
SN: AW1S1xxxxxxx
Android version: 4.0.4
Build number: IAN67H
=== Wifi ===
SSID: xxxx
BSSID: 10:bd:18:xx:xx:xx
MAC: f8:8f:ca:xx:xx:xx
RSSI: -66
State: COMPLETED
Link speed: 54 Mbps
Address: 192.168.100.53
=== Health ===
==Temperature==Current core temp: LOW
Minutes at low temp: 34
Minutes at medium temp: 0
Minutes at high temp: 0
Current temp: 33C
Avg temp in last hour: 31C
Highest temp: 33C
Lowest temp: 26C
==Memory==
version : 0
error mode : Normal
super block size : 4194304
super page size : 32768
optimal write size : 32768
read reclaim count : 0
optimal trim size : 262144
number of banks : 2
initial bad blocks per bank : 7,5,0,0
runtime bad blocks per bank : 0,0,0,0
reserved blocks left per bank : 134,136,0,0
all erase counts (min,avg,max): 0,266,65535
SLC erase counts (min,avg,max): 0,2,34
MLC erase counts (min,avg,max): 1,276,65535
==Audio Underflows==
spdif_dai_underflows=0
tas5713_dai_underflows=0
=== NETWORK TEST ===
IP address:
xxxx::xxxx:xxxx:xxxx:xxxx%wlan0 - wlan0
192.168.100.53 - wlan0
Internet: Connected

Google music can only be accessed from one device at a time.
Is it possible that someone at home was using it or from some other device?
I've only seen that error message when I was using Google music elsewhere.
Sent from my Nexus 7 using xda premium

Thanks, it's actually much simpler than that. I connected the new Nexus Q to another Wifi-network (tethered from my phone) and it worked perfectly. So, I assume the problem is actually the firewall on the fixed Wifi-AP I would normally use.
Since tethering my phone is no permanent solution: Is there any public information on the protocol/server/ports that the Nexus Q uses? Since I can play from my mobile, it must be different from the handset Google Music protocol...?
Any pointers appreciated.
Thanks!
-Gerrit

Well I know Google services will have issues with access points if certain ports are blocked. The ports are TCP and UDP 5228.
If those are open the router may be incompatible. Here's a link to the nexus Q help center. http://support.google.com/nexus/?hl=en#/topic/2372094. There is a list of incompatible routers there.
Sent from my Nexus 7 using xda premium

Did you get the same problem with YouTube and the Google movies app.
If there was a problem with the WiFi multi-casting path, those applications wouldn't have worked as well.
I have seen this issue before.
I fixed it by removing the paired device from my nexus q application, factory resetting the Q using the palm method, then resetting my phone and repairing.
It doesn't sound like there is a problem with the router because you can still control the device with the phone.
It pulls the music and videos from the internet.
If YouTube and Movies work then the router isn't your problem.

This may not be an option for everybody but we have seen that flashing DDWRT firmware on your router seems to fix a variety of persistent connectivity issues.