Hi,
I just installed my second Nexus Q to listen to music in the office. My first one at home is working perfectly without any issues.
Installing the new one is no problem, setup is fine and I can change the options and interact with it through settings (e.g., changing brightness). It also played the start-up sound during installation (using the analogue amp).
However, I can't get it to play any music. Whenever I select a song in Google Music, I get a message "Music temporarily unavailable. Couldn't play the stream that you requested.".
I factory reset the Q and restarted it and my tablet and am stuck now. The debug output under advanced options looks fine to me (below, "x"s by me).
Any ideas what could be the issues or how I could investigate the problem further (the error message is not very helpful really...)?
Many thanks!
-Gerrit
==== debug output ====
=== QUICK STATUS ===
No issues detected
=== Info ===
Model: Nexus Q
ID: IAN67H
Product: tungsten
TYPE: user
SN: AW1S1xxxxxxx
Android version: 4.0.4
Build number: IAN67H
=== Wifi ===
SSID: xxxx
BSSID: 10:bd:18:xx:xx:xx
MAC: f8:8f:ca:xx:xx:xx
RSSI: -66
State: COMPLETED
Link speed: 54 Mbps
Address: 192.168.100.53
=== Health ===
==Temperature==Current core temp: LOW
Minutes at low temp: 34
Minutes at medium temp: 0
Minutes at high temp: 0
Current temp: 33C
Avg temp in last hour: 31C
Highest temp: 33C
Lowest temp: 26C
==Memory==
version : 0
error mode : Normal
super block size : 4194304
super page size : 32768
optimal write size : 32768
read reclaim count : 0
optimal trim size : 262144
number of banks : 2
initial bad blocks per bank : 7,5,0,0
runtime bad blocks per bank : 0,0,0,0
reserved blocks left per bank : 134,136,0,0
all erase counts (min,avg,max): 0,266,65535
SLC erase counts (min,avg,max): 0,2,34
MLC erase counts (min,avg,max): 1,276,65535
==Audio Underflows==
spdif_dai_underflows=0
tas5713_dai_underflows=0
=== NETWORK TEST ===
IP address:
xxxx::xxxx:xxxx:xxxx:xxxx%wlan0 - wlan0
192.168.100.53 - wlan0
Internet: Connected
Google music can only be accessed from one device at a time.
Is it possible that someone at home was using it or from some other device?
I've only seen that error message when I was using Google music elsewhere.
Sent from my Nexus 7 using xda premium
Thanks, it's actually much simpler than that. I connected the new Nexus Q to another Wifi-network (tethered from my phone) and it worked perfectly. So, I assume the problem is actually the firewall on the fixed Wifi-AP I would normally use.
Since tethering my phone is no permanent solution: Is there any public information on the protocol/server/ports that the Nexus Q uses? Since I can play from my mobile, it must be different from the handset Google Music protocol...?
Any pointers appreciated.
Thanks!
-Gerrit
Well I know Google services will have issues with access points if certain ports are blocked. The ports are TCP and UDP 5228.
If those are open the router may be incompatible. Here's a link to the nexus Q help center. http://support.google.com/nexus/?hl=en#/topic/2372094. There is a list of incompatible routers there.
Sent from my Nexus 7 using xda premium
Did you get the same problem with YouTube and the Google movies app.
If there was a problem with the WiFi multi-casting path, those applications wouldn't have worked as well.
I have seen this issue before.
I fixed it by removing the paired device from my nexus q application, factory resetting the Q using the palm method, then resetting my phone and repairing.
It doesn't sound like there is a problem with the router because you can still control the device with the phone.
It pulls the music and videos from the internet.
If YouTube and Movies work then the router isn't your problem.
This may not be an option for everybody but we have seen that flashing DDWRT firmware on your router seems to fix a variety of persistent connectivity issues.
Related
I have an I-mate jasjar (rom 1.30.76WWE and Radio 1.09.00)
My problem is the following:
using my laptop at work (XP SP2) and active sync 4.2, I cannot sync all te time. Sometimes it's working well, but in most cases, active sync loses connecting after trying for about a minute to connect. I'm coonecting using USB. Using Irda it works always.
Any clues?
Thanks
Hello, I've experienced some similar problems with my universal, it's quite a common point of view that active sync 4.X is a bad app, it has generated lots of problems (in fact is called active stink by quite a few) enough with this.
Anyway, I solved most of my problems just by using the PDA's original sync cable, I mean that, having my digital photo camera with mini USB, a couple of card readers also with mini USB, bluetooth devices also with it, well, I usually picked up the first cable I had next, and connect my universal, let me tell you that not all cables are just equal, it seems that this device (universal) is somehow "delicate", and wants a short and simple USB mini cable.
This is a possibility, another is that something is interfering with your USB connection, possibilities? USB hub, another device is sucking lots of current from your USB port (USB scanner without its own independent power supply, etc).
hope this helps
not solved yet
Thanks for the suggestions, but this is not (my) solution:
I'm using the original cable and using no hub or other USB diveces at this moment and still having the problems.
In the meantime I looked at the knowledge base of Microsoft and only found a patch for SP1 which is included in SP2. So no help from there either, I think
try restarting DHCP client..
Try restarting the DHCP client service on your laptop. If you know your way around the service manager then you know how, or if not you can open up a windows command line on your laptop and type in this at the command prompt (without the ""-s of course ) :
"sc stop dhcp"
then something like this should appear:
SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 3 STOP_PENDING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x1
WAIT_HINT : 0x61a8
then wait about 10 sec then type:
"sc start dhcp"
you will receive something like this:
SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 976
FLAGS :
after a few sec your pda will reconnect to the activesync sw on your machine
PS you don`t necessary need to disconnect your uni while doing this.
Sometimes I have a similar situation where I plug in my uni via USB and it just don`t want to connect to activesync... (I running the latest ver of the activesync client on a 32bit WinXP w SP2.) The above method may not take care of your problem, but it certainly won`t hurt to try and see... It certainly fixes my problem, but keep in mind this is not a permanent fix. It may resolve the issue on a per incident basis, although it`s not very convenient.... I hope MS will solve this with an update on the active sync or via a Windows Update..... will see...
just my 2c
use USB switch program
i had problem like you also where i could only connect via infrared, but now its solved by using USB switch program that I got from Dopod website.
no success
wizard82 said:
Try restarting the DHCP client service on your laptop. If you know your way around the service manager then you know how, or if not you can open up a windows command line on your laptop and type in this at the command prompt (without the ""-s of course ) :
"sc stop dhcp"
then something like this should appear:
SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 3 STOP_PENDING
(STOPPABLE,NOT_PAUSABLE,ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x1
WAIT_HINT : 0x61a8
then wait about 10 sec then type:
"sc start dhcp"
you will receive something like this:
SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 2 START_PENDING
(NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x7d0
PID : 976
FLAGS :
after a few sec your pda will reconnect to the activesync sw on your machine
PS you don`t necessary need to disconnect your uni while doing this.
Sometimes I have a similar situation where I plug in my uni via USB and it just don`t want to connect to activesync... (I running the latest ver of the activesync client on a 32bit WinXP w SP2.) The above method may not take care of your problem, but it certainly won`t hurt to try and see... It certainly fixes my problem, but keep in mind this is not a permanent fix. It may resolve the issue on a per incident basis, although it`s not very convenient.... I hope MS will solve this with an update on the active sync or via a Windows Update..... will see...
just my 2c
Click to expand...
Click to collapse
That solution looked promising, but I tried it twice without success (activesync cannot connect...). Thanks anyway for the suggestion
yesss - working
kingchicky said:
i had problem like you also where i could only connect via infrared, but now its solved by using USB switch program that I got from Dopod website.
Click to expand...
Click to collapse
Haleluja!!! This is working however!! Thanks a lot - hopefully it stays that way, but it looks promising for the moment. Thanks a lot
i have tried all of these solutions and stll cant get it working
Hi,
My home wireless network has two access points with the same SSID and password, but different channels (6 and 11). When I connected my Elfin for the first time (access point with channel 11), everything worked out. However, when I tried to connect it to the other access point (channel 6), the connection was refused.
I tried to reset the phone and to remove the wireless configurations, but I'm still unable to connect to the access point with channel 6. Notice I can still connect to the access point with channel 11 perfectly.
If I go to Settings >> Connections >> Wireless LAN >> Main when the device is disconnected, most of the fields are empty, but the channel field still shows the number 11. Is this number caused by my first connection? Could this be the reason why I'm unable to connect to the other access point? Is there any way to fix this?
Device Information:
- HTC Elfin
- Windows Mobile 6.5 Professional
- Operator version: Onyx 5.0
- ROM version: 3.14.706.02 WWE
- ROM date: 06/24/09
- Radio version: 03.03.90
- Protocol version: 4.1.13.48
Thanks a lot,
Tiago
If it doesnt work on channel 6, hop to channel 10 to see whether your elfin can pick it up.
Hi
My ELF also is set to channel 11 and icant edit this value (icant change the channel) although it is running well on it in every hotspot so why the need to change
I think you can't change the channel number on the Touch. It is something you need to set in your router/access-point.
The Touch automatically detects which channel it is. I don't have any problems with my Wi-Fi connection. Neither at channel 11 as at channel 6.
Maybe changing one of the SSIDs is a solution?
I think the problem is caused by your router/access-point, and not by your Touch. Correct me, if I'm wrong...
If touch is running on channel 11, go to your routor and set it to 11.
Hello everyone,
I had a lot of problems setting up my Huawei E173 3G USB Dongle with TF101 on newly installed KatKiss-KitKat #023c ROM, so after finally getting it to work, here are some tips that might help the others.
# First of all, dock battery should be over 25% [ whether it makes sense or not...it worked better for me ]
# Unlike default system (4.0.3 if I remember well), this ROM will not auto-detect/mount your USB device
# WIFI shloud be OFF
These are my PPP Widget settings
---------------------------------------------------------------------------
Access Point Name [required] - mine was minternet.bhmobile.ba (check with your carrier/provider)
Check and set PIN [required] - enter your PIN - BHMobile default is "0000"
Use WiFi to show PPP connection status : ON
Disable USC Device sleep : ON
Automatic device detection : ON
Manual port selection : ON [important]
Modem port - enter "ttyUSB0" --- do not use another USB at te same time!
Notify system about network access : ON
Enable logging : ON
---------------------------------------------------------------------------
Turn your Android OFF now (rebooting does not work).
Go to PPP Widget screen. Press green PPP widget icon.
Widget should be waking your device up... Connect button available soon.
Do not get discouraged if you do not connect from the first attempt.
Keep trying - it really works! I will try to upload some screenshots later.
Hope it helps!
By turn your Android off, you mean the device? We are supposed to turn off and turn on instead of using Android 's re boot?
Regards
Hi,
I'm experiencing annoying WiFi/Blueooth problems and I need your input on this one.
This is a very common one that has been present since the beginning of N4's life, but isn't present in all Android builds. I haven't found any nice, neat thread with proper info and description of the problem, so I'm posting one myself.
Specifics of the WiFi + Bluetooth problem are:
1. Bluetooth is ON, mouse and keyboard connected.
2. Wifi is ON, connected to a 2.4GH AP and being used.
3. After a very short period of time (mostly from 20-60s, sometimes upto 3minutes) the WiFi is still connected, but internet connection drops - pinging or opening a new browser page won't get the connection back.
4. Restarting WiFi gets internet back, but just for as long as in .3
5. If I turn one of the bluetooth devices off, internet immediately comes back online, but only like in .3
6. When Bluetooth is on with no devices connected everything is fine.
7. Turning Bluetooth on and connecting devices first, then Wifi doesn't make a difference (some poeple say this helps).
8. Router and bluetooth devices DO NOT matter and im am 100% sure of that - tested them with Note II with no problems.
This is obviously interference, but Nexus software/driver is bugged and won't handle this interference - won't reestablish connection when it's dropped (timeout).
My Nexus 4 info:
Android version: 5.1.1
Builds with the issue: CM12.1-20150829-nightly-mako / Euphoria-OS 1.1 (AUG 15) and previous Euphoria OS builds.
There are few apps that might be a workaround for this issue. They monitor the connection and reestablish it whenever it drops.
I've tested the Wifi Fixer app and it does work for me. So this is one of efficient workarounds, but still using internet is annoying as there are few seconds breaks in service at least once every 3mins, but mostly every 20-60secs.
LOGCAT:
I was just running continuos ICMP pinging and staring at the latency output while adb logcat was running on PC.
Suddenly, without any reason I could think of, connection got dropped and host become unreachable. I tried to reproduce this occurence, but unfortunetly it's "random" and appears without any apparent reason.
Code:
D/HeadsetStateMachine(21494): Disconnected process message: 10, size: 0
D/audio_hw_primary(191): disable_audio_route: reset and update mixer path: low-latency-playback
D/audio_hw_primary(191): disable_snd_device: snd_device(2: speaker)
E/WifiStateMachine(633): WifiStateMachine CMD_START_SCAN source -2 txSuccessRate=3.63 rxSuccessRate=4.05 targetRoamBSSID=any RSSI=-50
D/HeadsetStateMachine(21494): Disconnected process message: 10, size: 0
WIFI BAND:
Can't detect or connect to my 5GHz SSID while I'm connected to bluetooth devices.
Even if I connect to a 5GHz AP first and then switch BT on, the network will drop internet connection shortly or whole Wifi connection will drop (unlike with 2.4GHz).
I can test few ROMs, but it'd be better if I knew which specifically could work. Don't wanna waste time. I want to focus latest builds obviously - interested in Lollipop only.
So if you've came across this problem and somehow got it fixed then please share a solution.
Hello,
I got the following phone:
Moto G Pure | 2021 | 2-Day battery | Unlocked | Made for US by Motorola | 3/32GB | 13MP Camera | Deep Indigo
https://www.amazon.com/gp/product/B09BTB5MKT/
It has an Android 11 installed. The phone is typically connected to the local WiFi network and can reach 300mbps download/20mbps upload speeds when running the speedtest app.
I noticed that sometimes (once every few days or couple of weeks) the phone stops reacting to downloading new data from the internet.
So If I try to go to chrome browser and load a page, it would load the page forever. The WiFi icon will still show as it's connected to the WiFi and connected to the network. If I try to do a speedtest, the app would be stuck and not start downloading everything.
If I try to toggle the WiFi on and off, or use the cellular it doesn't seem to resolve the issue always, typically this would require a reboot of the phone.
I also noticed that sometimes this issue is even worst, when the cellular would stop working too, so if I send text messages to the phone, and go to the messages app, the new messages wouldn't show, neither the cellular internet would work or it will be really slow.
One time, I ran into this issue with the "internet freeze" when I configured a VPN (software-defined mesh virtual private network), and I set the VPN to always be on in settings, the internet still worked, but when I tried to reboot the phone, although the VPN got automatically connected as expected after reboot, it went into the "internet freeze", and only way I was able to resolve it is when I turned the VPN off. Still, the VPN by itself shouldn't be an issue with the internet still working, as evident when I turned on the VPN when the internet was already working and no problem there, but somehow the turn VPN always might have been the trigger point to the get "internet freeze" issue. Previous times the issue happened, I didn't run any VPNs so I'm suspecting there could be multiple trigger points that could cause this issue.
When I spoke with Motorola tech support, there wasn't really much troubleshooting other than making sure the software is up to date and keeping track of when the issue happens or how often. They did show me how to generate a bug report, so when the issue happens again, I could send it to them for further investigation. I was able to get bug report when the issue happened today - Actually Android automatically identified that there was an issue and generated the report. I know it might have some private sensitive information so I might not want to share it, but are there parts in it that I could safely share? For example, in the file dumpstate_log.txt when I search for the word "wifi" I can see this message repeatedly:
######################################################################
Warning: Skipping "[email protected]::ISupplicant/default": cannot be fetched from service manager (null)
and similar messages to it such as:
Warning: Skipping "[email protected]::IAllocator/ashmem": cannot be fetched from service manager (null)
######################################################################
Here are some other suspicious lines:
######################################################################
*** command 'lshal debug -E [email protected]::ISupplicant/default' failed: exit code 128
[email protected]::IAllocator/ashmem does not exist, or no permission to connect.
*** command 'lshal debug -E [email protected]::IMtkRadioEx/mtkRsu1' failed: exit code 128
[email protected]::IMtkRadioEx/mtkSe1 does not exist, or no permission to connect.
######################################################################
In file bugreport-ellis_retail-RRHS31.Q3-46-123-5-2-2023-05-28-20-41-03 I'm seeing these suspicious lines:
######################################################################
05-28 20:19:43.501 1000 1431 1459 W ActivityManager: Slow operation: 88ms so far, now at startProcess: returned from zygote!
05-28 20:19:43.501 1000 1431 1459 W ActivityManager: Slow operation: 88ms so far, now at startProcess: done updating battery stats
05-28 20:19:43.501 1000 1431 1459 W ActivityManager: Slow operation: 88ms so far, now at startProcess: building log message
05-28 20:19:45.625 1000 1431 1431 W Looper : Slow dispatch took 104ms main h=com.android.server.job.JobSchedulerService$JobHandler c=null m=4
05-28 20:20:34.311 1000 1431 1459 W ActivityManager: Slow operation: 272ms so far, now at startProcess: starting to update pids map
05-28 20:20:34.314 1000 1431 1459 W ActivityManager: Slow operation: 275ms so far, now at startProcess: done updating pids ma
######################################################################
Is there anything in particular in the log I should look for? I see there are additional folders such as FS, lshal-debug, proto.
I'm mostly interested to know what causes the phone to go into "internet freeze" issue - How can this issue be prevented all together, is there some setting or something? Is this a common issue with this phone or with Android? Did this happen with your phone too?
Thanks.