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Hello All,
It has been a while since my last post, but I need help once again.
My Magician has taken a turn for the worse. The power connector has broken off and I had it repaired by a great company.
My issue is now the device is coming up with multiple colors on the display (primarily Orange, Light Blue, and White) vertically). This is different from the color test where it is Red, Blue, Green.
When I attempt to load the ROM all I get are connection issues on the MaUpgradeUt. I am not positive I have gotten the device into the correct mode as the display is not working. Speaking of displays, the company that attempted to repair my device did try a new screen and experienced the same results. Also they placed the original screen on a new Magician and the screen worked great.
Does anyone have any suggestions? I would love to have my Magician back.
Thank you,
John
John,
Try maupgradeut_noid.exe from the ftp, instead of maupgradeut.exe. It may help. I don't advice you to run down the battery cause some are complaining that it won't charge without OS. BTW does the led come up constantly when you plug in the power or usb? If so you probably still got an OS.
Guess you know how to put it into bootloader, just try & hold for a second or 10 & connect usb & try to flash with the no_id. Must be difficult without confirmations on your screen, but a SD flash will be even harder.
Hope this helps, otherwise I see only one solution left: have it serviced again :-(
Regards, M
Thank you for the info.
I tried the new MaUpgradeUt_noID but now I am getting the error on the PC saying Error 150: ROM Upgrade Utility Error.
The device appears to be fully functional with the exception of the screen.
John
Did you ran the noid once or twice. It needs to be running twice, my guess is that in the first run it alters the RUU file (adds the first line devicecheck or something) & the second it really upgrades.
Was the screen problem present before you had the power-connector serviced? Maybe something is loose or broken now...
Cheers, M
ok I just got my mda out of the new box it was working fine.
I tried to update the rom, everything went well until 88% when the pc outta nowhere shut off. I dont know why it did this , my pc never turns off.
now its stuck in the RUU red green blue screen
some one plz heeeeeeeeeeelp
sometimes you can begin the update process all over again, and the rom flash will recover and complete.
Don't fret dude, all is not lost, I take it you didn't make a backup of your device to SD? Well no worries go to this thread http://forum.xda-developers.com/viewtopic.php?t=37386&highlight=awizard try to read up as much as you can there to make sure your not doing anything wrong, it's better to take an extra 15min reading then spending 1 hr worried about your machine. Question 2 I think applies to you:
"Q2 : What to do if the device hold at splash screen after upgrade?
A2:
- connect the device with usb cable
- hold the "voice dial" and shortly press the reset button by stylus
- release the reset button and wait for the USB color screen
- download and run the shipped ROM upgrade program (with .exe file extension) e.g. ftp://xda:[email protected]/Uploads/HTC_Wizard/Roms/
- you device will be bootable again.
- then start aWizard and run through the 'e', 'u', 'w' one by one. Of coz you have to connect your phone to ActiveSync before running the 'e' option. "
I hope your able to fix your problem bro, good luck!
Jesus, your title makes me want to hit you in the nose. Learn to spell
As for the update, I've never had a problem fixing it by doing what the poster above said. Mine was totally dead at one stage.
Hi, I would really appreciate anyones help with this. My brother went on holiday and left me his 02 XDA Mini S (I found out here its also called a Wizard?), and I had no problems using it for about 3 days - was just testing the various features.
I found my brothers contacts - and since its now a hand me down so I wanted to remove all these etc - I asked my brother what to do and he said do a Hard Reset. I found out in the Manual how to do it - I press the Communication Button and the voice command button and use the reset and nothing happened. I asked my brother and he said use the communication and voice button and then turn it on, that sometimes works - and it did. The screen showed:
Press Send to restore factory default...
I pressed the send button and it said it formatted. I was happy, it turned on, I did the set up - everything was working. Then at the end of the day I turned it off and in the morning I turned it on - all the screen shows now is the screen which first comes on - 02 with and underwater bubbles thing, and four lines -
IPL 2.21.0001
SPL 2.21.0001
GSM 02.07.10
OS 2.21.4.1
in red.
It won't go to the next screen - which I think says windows mobile. It just stays at the first screen when I turn it on - and has these four lines
Can anyone help me please? My brother will be back from holiday soon and he will be very upset with me if he finds I ruined his phone
please please please help me - i'm not as good with technology as you guys
Jocelyn
Try and get into bootloader mode by holding down the camera button and soft resetting your device. From bootloader mode you can flash back to the factory rom that was on the phone or wizard love.
Hi
I found how to go into Bootloader mode - my phone now shows three colours. But I'm not sure how to do the rest you mentioned. Could you explain how I should do it step by step please? Sorry!
Jocelyn
He means that you download the orginal rom from your provider and flash it back onto the phone.
Ok
I have made no progress
Here's what I did (please don't laugh - I'm new at all this)
1. I downloaded the active sync software from microsoft, and also downloaded a file i searched through on the forum mentioned by peter, called Wizard Love.
2. I pressed the camera button and soft rest the wizard to go into boot mode
3. I ran active sync - it said no connection.I connected the Wizard and searched - it said that no device was found (but the computer made a sound like it always makes when USB is plugged in). Also on the phone, it showed the word USB at the bottom left of the screen.
4. I extracted the wizard love and double clicked on the file newromupdateutility_wizard_noid.exe
5. When I got to the screen about existing software on the phone it was blank in that section, but it had the option to use the new one, so I proceeded.
6. The Wizard screen switched to a bar and completed 100% within about 5 minutes. Same thing on the computer screen.
7. It shows congratulations - etc.
8. I clossed everything and shut off the computer. Disconnected the wizard and there was a picture like some love cartoon characters - and thats all.it just stayed at that screen for a long time. Finally i thot maybe i should turn it off, but the power button does not work.
9. I used the stylus and did it a soft reset - the phone still froze at the start, with a wizard love cartoon - but the 4 lines i mentioned in my first post were different - it showed different numbers. But it still stuck there.
10. I thought maybe the wizard love is not compatible with my phone? So I went to the 02 XDA mini site, and downloaded the software from there - Xda_Minis_Upgrade_v2.21.4.101. I redid the whole thing, this time with this software.
11. At the end I saw Congratulations! again, but this time the screen had gone back to 02 - and the numbers went back to what was in my original posting. But still the phone does not start - its just stuck at that 02 screen with the 4 red lines.
12. Somone help me please!!! Have I made it worse???
Jocelyn
The Love ROM should work on your phone since it it does not have IPL/SPL (AFAIKnow). However, it seems that the phone itself already have a bit of problem itself. Using the "Xda_Minis_Upgrade_v2.21.4.101" to flash the phone in bootloader mode is the wise thing to do. Probably you'll need to hardreset it again (i.e. what you've done in the very first post).
As far as I can see, you've did nothing wrong on your first post. It seems to be the phone problem. ANYWAY, you may want to note the little issues. Example, do not have the miniSD card in the phone when doing all the stuff said above.. and possible, remove the SIM as well.
Also, sometimes, it takes ages for it to boot up. I'm not sure how long you've waited, but I would say.. give it a good 5 mins to do its bootup to confirm it hanged.
Sorry
I should have mentioned - in both cases when I ran the utility, once I waited at the splash screen for more than 10 minutes and nothing happened, i just tried to do a hard reset. In both cases the words came up, press send to do a reset etc...
but when I press the left (green phone) button (i think that is the send button?) it says format failed everytime.
I searched at some other thread and followed what Zabardast_1 says about flashing and I tried that, it does not work. Is there any other option? Oh i also tried it another time, this time disabling Anti Virus first - but still no luck
Jocelyn
Hmm.. I'm sorry to tell you. Since you have a 'Format fail', you 'officially' have a bricked device. That has something to do with the hardware.. or stuff that doesnt have any thing to do with your flashing.. probably CID unlocking may cause this problem.
ANYWAY, it seems that your only choice is to get it to somewhere to have it fixed. probably you want to make it as official (i.e. use the O2 ROM) before taking it to O2 to have it fixed.
Hello everyone. After some researching, this seemed like the best site to answer my question, as I have not found an answer yet.
Yesterday morning, I was running my ATT 8525 (which I believe you refer to as "hermes") just fine. I was using the internet sharing feature, and went to reset the phone. I "believe" I pressed the power button while pressing the "ptt- push to talk" - button. The phone turned off, and when I turned the phone back on, rather than loading like it normally did, I got a new screen.
The screen has 4 color bars. A red bar at the top, then a green bar, then a blue bar, and last, a white bar of color on the bottom. Each bar takes up 1/4 of the screen and runs horizontally. At the top, the phone says, in white text:
HERM100
1PL-1.04
HERM100
SPL-2.03
At the bottom of the screen, in the white bar of color, in black text, it says
SERIAL
Now, when I press the power button to turn the phone off, nothing happens. I have to remove the battery to shut off the power. If I plug in a USB cable, the SERIAL text changes to USB. If I press the top two buttons, the one above window and the one above ok, while pressing the stick in to reset the phone, that screen works ok. I believe it is called a "hard reset" It asks if I want to erase all data and restore factory settings, and if so, press r. I press R on the keyboard, and the screen then says reset complete, press space. I press space and then I am back to the screen with 4 color bars. Nothing else I have tried works either. I have been stuck on this screen with 4 color bars since yesterday.
I took my cell phone in to ATT to be looked at and the sales people at the store say that I am 7 days past my warranty, and that they can't/won't repair the phone, but they would be happy to sell me a brand new one... for several hundred dollars.
So, the folks on the internet are my last hope =( If anyone reading this knows anything, even if it is a link to another site or something, that may help me resolve this problem, I would greatly appreciate it. If not, I at least thank you for your time reading my post.
- Wormling
Oh, as an additional thought, if it helps, I have not used any of these :baked: roms or any such thing. I bought my phone and used it as is. The one and only change I ever did to my phone was I followed ATT's steps on upgrading from Windows Mobile 5 to Windows Mobile 6, if I remember their names correctly. Hope this helps.
Bootloader. This is the name of the screen according to my research.
"Is your device able to boot Windows Mobile OS?
This one is easy: If can you see your today screen and use your phone as a PDA means you can boot OS. If you only see the splash screen, bootloader screen (tri-color) or windows mobile splash screen you can't boot OS."
Got this from the thread at
http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
So, I guess I am stuck at the bootloader screen.
Try a Hard reset - hold both soft keys and reset with stylus. Hold in until it asks to reset to factory (whatever). Press "r" on the slideout keyboard and then space. You should go back throught the setup PPC steps.
YOU WILL LOOSE ALL INFORMATION ON YOUR HERMES...This is unescapable as you would any other way you tried to recover your Hermes too.
I suggest if you get it working to install Hard SPL V7 (makes recovery easier) and also pim backup so you can restore all your contacts/messages if something goes wrong again.
Cheers... & good luck.
I have tried hard resetting many times, and it does not work. It says that it succeeds and that factory settings have been restored, and then I am back to the bootloader screen. I have been to the wiki on bricked hermes phones and recovering from a brick. From that, I ascertain I have a type 2 bricked phone (goes directly to bootloader screen). I tried the MTTY tool, and it says that the NAND write was successful on both commands, but, I am still stuck at bootloader screen. I have since tried installing a few different roms, even in SSLL and HARDSPL modes, and nothing has worked.
What I have not tried is the JPIN fix, as I am not an engineer and don't have the tools or knowledge on how to do that. I also don't know how to do the microsoft operating system download fix (using an emulator?)
** UPDATE **
I think it might have been the mtty commands, but I took the battery out overnight, and when I put the battery back in to try the KITL attempt, the phone booted up and started to do the config. I was happy and thought that the phone was fixed, but when it was done with the configurating the phone, it reset back into boot loader screen -_-
You may need to check for bad blocks. This sometimes causes the problems you descibe as well as spontaneous Hard Resets and occasional soft resets.
Do a search for "how to fix bad blocks hermes" and you should get the info you need...
Hope this helps...
Hi all,
My HTC Touch doesn't load. The blue "Windows Mobile" screen comes up - then nothing else happens.
I've tried pressing the red and green buttons while inserting the stylus into the reset button - the screen goes black while the stylus is in, then I get that blue screen again. The only way I can switch it off is to remove the battery.
I've tried removing & reinserting the battery. I've tried a new battery.
It was working fine, but wouldn't sync with my comp. I switched it off & on again so Windows would detect the connection, and this happened!
It's about 30 degs Celsius in here - don't know if that makes a difference ...
HEEEELP!
Thankyou.
Never mind ... it just started working again after 60 mins of not working ... note to self, don't keep anything vital on there ...
*edit* and now it's not working again. I think something's close to dying in there ... Okay, I still need help please!
And now it's not working again. It seems once I get it working, I can't switch it off for ANY reason, or the problem crops up again.
How can I fix it once and for all please?
Thanks.
Hopeful bump?
Hi Kettie
You have to convince ppl here that you tried to solve your problem and then ask for help in the appropriate thread Did you read this http://forum.xda-developers.com/showthread.php?t=406721 ?
Thanks for replying ... I thought this was the right place cos I found these forums on google when searching for answers to my problem.
I had been through the docs, but I'm still hugely confused. I'm not sure that my Elf's problems count as 'bricked', and not sure what the Bootloader menu is or if it would even be helpful for my problems, but I'll post in that link you gave and maybe some kind soul will take pity on me!
*edit* I've posted in a new place, but I'm fairly certain it's yet another WRONG place. The thread is called "[REF]Recover / Revive your dead / bricked HTC ELF or ELFIN[ONLINE]" which seems right, cos the phone is partly dead, but that thread is in the " Elf upgrading etc." section, and I wasn't trying to upgrade, just to use the thing. Also, the last 2 people to post there never got any help.
Where should I be posting please?
Thanks!
First try to hard reset:
Hold down send/reject buttons (green/red at the front) and reset with the stylus; release the stylus but keep holding the buttons till you get 'this will erase all your personal data' message, then press 'action' (big front button) to hard reset.
Thank you, I had tried that following information on these forums. When the Elf is stuck in the blue Windows screen startup mode, all that happens when I try to hard reset is that the screen goes black until I take the stylus out of the reset button, then it goes back to the blue screen.
I hadn't tried it when the unit is working, but just did ... all that happened was that it successfully rebooted ... but it didn't ask me if I wanted to delete all my data, and it didn't delete in fact delete anything.
Great news, good Elfing
Why "great news"? I've still got the same problem I had. If I turn the PDA off, then it'll take several hours of turning the machine on, then pulling the battery out to turn it off, then turning it on again, to get it to go through the bootup process.
Plus now it looks like I can't hard-reset even if I want to ...
The unit's only good once I've got it up and running ... I still have my original problem ...
Sorry, I thought you solved the prob
I read something about chinese elf clones, one of the signs is they don't hard reset like normal elf http://forum.xda-developers.com/showthread.php?t=548277&highlight=chinese+elf+clones
Can you run this app http://forum.xda-developers.com/showthread.php?t=418892&highlight=chinese+elf+clones ?
I'm going to bed, we'll see tomorrow
I think it might be a clone, but the hard reset thing used to work in the past (done it a couple of times previously when ActiveSync stopped working on my XP machine - in the end, upgrading to Vista fixed that problem).
Hard reset stopped working around the time that it also stopped wanting to start up after being switched off...
I'll try the program when I'm back on that Vista computer, will post the results here later.
Thanks!
Okay, I tried running the app, but it didn't work. So I tried installing the two cab files onto the Elf, THAT worked, but the app still didn't. Which I guess means it's a clone (either that, or I'm doing something wrong in running these apps).
Basically, it told me:
HTC Touch device information - by dsixda
Touch version : Unknown
Device ID : Unknown
CID : Unknown
IPL : ÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
SPL : Unknown
ROM Version : Unknown
ExtROM Version : None
Operator Version: None
AKU Version : 0.5.0
Page Pool (MB) : Unknown
RAM Size (MB) : Unknown
ROM Size (MB) : Unknown
Model No. : Unknown
Part Number : Unknown
MCC+MNC : Not found
IMEI (private) : Unknown
Serial Number (private): Unknown
MAC Address (private) : Unknown
I guess this doesn't help you help me much ... but still, any other clues about how I can get this thing to switch on first time, every time, and get past the blue (not green) Windows Mobile screen?
Thanks so much!
same problem is the with my elfin also ... i cant reboot my ppc. it takes 20 to 30 mins to get completely loaded and back to normal. did u check if ur air plane mode and the phone mode are working fine. i was not working in my case. ive given it for service.have to wait till i get it back.
I'm not sure what "airplane mode" is ... but I can send/receive calls just fine, send/receive texts just fine, and turn the phone on and off in the 'connectivity' window ... when the thing is working, it's just great.
The only problem I have with it is that if I turn it off, I might not be able to turn it on again.
Maybe it's a software issue ... if it were a computer, I could use 'safe mode' to boot with minimal apps and see what the problem is. Is there anything like that for Windows Mobile?
there is no specific safe mode boot in wm as far as i know. try changing ur mother board.. if u r still in warrenty its well and gud.
Nope, it's not. And I wouldn't know where to get another motherboard, or how to change it. :/
Hi Kettie
From your device info, or lack of it, it seems you have a clone. Now in order to see if your problem is software related, you have to try hard reset this will set it back to factory defaults. Copy paste " chinese elf clone " in the general search and read what others say, you'll also find what are the other combinations for hard reset.