Database Users

prob uninstalling software

hey guys. i seem to be havin a wierd problem. when ever i try to uninstall a program from my exec i get a msg that it could not be completely removed. i tried to uninstall the o2 active interface and a pocket divx player and both gave the same prob. any suggestions on wat i might be doin wrong? also can u suggest sme place i can get good games for my exec
cheers

i have had this problem, nothing I could do about it, exept to manually delete the stuff, but obviously registry is still a problem.
also, it appears if you restore from a backup, then the remove programs doesnt work, something to do with the installed apps in windows directory and the registries
sorry, no help, only confirmation and acknowledgement of the problem....

Worth looking into SKTools....It properly uninstalls things where the installer fails...I have found it invaluable when trying out software that is 'not quite' WM5 compatible!

This generally works for me:
- Uninstall program.
- If it complains about being unable to uninstall, click "No" when you're asked if you want to remove from Remove Programs list.
- Now do a soft reset with a utility such as Tweaks2k2
- When pda is ready to be used, try to run Uninstall Program again.
This should work for all but the most tenacious of programs. If this still doesn't work, check if the program has a stub running in the Windows\Startup folder. Remove it, and then try the above again.

Things that work for me.
1) Do not have a shortcut on the today screen to a program you wish to un-install, remove it first from here and the Start (menu). Make sure that part of it is not started automatically in /Windows/StartUp folder, if it is delete it.
2) Do a soft reset.
3) Do not go to Start (menu) | Programs. (Do not display it's icon in anyway. See step 1 above.
4) Go at once to Start (menu) | Settings | System | Remove Programs and un-install it.
This generally works for me. Hope it helps.

i agree with dah54 and snorbaard. That usually works for me almost everytime. If it doesn't check running processes and stop the one you are trying to uninstall and then follow their instructions and if all else fails, use SKTools or something similar.

Memmaid doesn't find any running processes

I'm using a T-Mobile MDA and installed MemMaid. It seems to work fine, except it doesn't find any running processes. The native Memory program (in settings) does find, say, Calendar, but MemMaid doesn't. Anyone have this problem? Any idea why? I also emailed dinarsoft.

I've got the same problem. When I soft reset I get the running processes but they seem to disappear as the device is left on. I also cant seem to get them when GPRS is on.

Same issue here with my K-JAM. Seems like a WM5/MemMaid issue.

Dinarsoft Knows
They emailed me that they are working on it and were apologetic.

New version of Memmaid
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.

Re: New version of Memmaid
prestonmcafee said:
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.
Click to expand...
Click to collapse
Wow didnt even notice it was updated...they should of changed the version number :roll:
http://www.pocketgear.com/software_detail.asp?id=14279
Last updated: 14-Mar 2006
The one listed on Handango still shows the old release date... I'll give the one above a try

Re: New version of Memmaid
prestonmcafee said:
There is a new version of Memmaid which, confusingly, is numbered 1.5, which is the same as the old version. It corrects the problem with not seeing running processes.
Installation didn't go easily. It asks if you want to re-install over the existing installation, but then fails to delete it successfully and, worse still, says it can't complete the install, leaving a dysfunctional program. I emailed about this. In the meantime, I deleted the Memmaid folder in /Program Files and the three Memmaid programs in /Windows, and then installation succeeds. This is a klugy way to upgrade a program, but it worked.
Click to expand...
Click to collapse
This is a common WM5 problem. Best bet when upgrading any app is to uninstall first then re-install.

Can't remove/install programs!

Hello
Yesterday i tried to remove a program on my Qtek9000. But in the add/remove program, where
all installed programs are listed, was nothing! It was empty!
Then I tried to connect to the Computer but without success! An error Message appeared, "Can't
synchronize, please reconnect an try again!"
I can't even install a new program!
Please help me!
Geko

Turn OFF your firewalls then connect your Universal via USB again.

hmm, Doesn't work.
Any other ideas?

I am having similar problems. I have a list of installed programs in the uninstall list. However, whenever I install new softwares, they are not shown in the uninstall list, thus I cannot uninstall any new softwares. Anyone knows what happens?

daddyfok said:
I am having similar problems. I have a list of installed programs in the uninstall list. However, whenever I install new softwares, they are not shown in the uninstall list, thus I cannot uninstall any new softwares. Anyone knows what happens?
Click to expand...
Click to collapse
...your not using phoneAlarm are you?
This is a documented issue with a previous version and is fixed in the latest release.
Matt

Yes PhoneAlarm is an issue and does prevent installed programs to show up in the list of installed programs. If you cannot live without PhoneAlarm (Like Myself) then you have two options:
You can install SKTools. The uninstallation utility in SKTools will still show the list of installed programs even if it is not shown in the generic Windows utility.
The other option involves changing the registry. You will need a registry editor like Resco. The procedure is as follows:
1) go to..
HKEY_LOCAL_MACHINE\Security\AppInstall\
2) Select the application directory that is not showing up in the list
3) change the DWORD Role data from 40 to 24
4) Now the application will show up in the list.
Hope this works for you
Regards

srmz you are great !!!! It works and I can uninstall programs now.
I have never installed PhoneAlarm, and I forget starting from when this problem appears.
Also thanks matt1971 for rasing the possible reason leading to the problem. You guys are great !!

I now have the same problem - I can't install programs (get a message saying installation was unsuccseful), and when I try to remove programs there are none at all in the list.
All I've done today is install sbp Weather.
All programs work fine, but I also can't change Today Theme - it seems to be stuck on default.
Anyone able to help?
Cheers
Rowan

yes I have the exact same issue...this post is about not being able to sync, install, or uninstall anything....while srmz's post was informational, it didn't help those of us who has this problem...
please can anyone help? I really don't want to have to hard-reset my phone
Thanks
Anthony

U shld try M$ As 4.5 version sometimes it happens dat ur device doesn't show u the complete list of prog. installed but with Async it will show u ,from which u can uninstall the prog u want to.

Program Installation Problem

I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.

GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
Click to expand...
Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!

Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt

Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.

I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.

Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?

CAB "Installation Unsuccessful"

Hi,
I've been trying to install gyrator and got this message so tested several other CABs and now seem to be getting this message on trying to install any CAB - really frustrating
Any ideas what might be causing this?
My Blackstone configuation is all pretty standard with original ROM etc
Any suggestions welcomed!

try reinstalling the cab again, it should say that it will remove previous installed version and will reinstall, BUT it wont proceed with the installation. Now after this, go back to the remove programs section and check if its still there.

Wondering if you found the issue, as i have this happening over 4 or 5 different ROM's, ruled out that its a ROM issue, trying to narrow it down to a 3rd party app, unsucessful so far.
When trying to install ANY cab i get the 'unsucessful installation' error message - including cabs i've already installed. Flash my phone this morning, install apps i wanted to, went to install something else this evening, now getting this message.
I've got Sktools installed and i am able to install cabs via this.

Got that problem too on Xperia X1, can't figure out either what the cause might be. Anyone any ideas?

Found my cause - it was installing Twikini

n1ck75 said:
Found my cause - it was installing Twikini
Click to expand...
Click to collapse
so you can't install apps after installing twikini?
I'm getting the "uninstall unsuccessfu" for almost anything i try to install and do have twikini installed (but i can't remember if it was the last app i've installed).
Also i can't open attachments in my emails, can't download files from PIE and when i go to remove programs (start-settings-system-remove programs) the list is empty...
DId you have to hard reset or did u find away around this?
btw, i'm having these issues on my kaiser.

Finally I found what my problem was, even if I can't understand, why this is a problem.
From time to time, e.g. when I got no USB cable around, I used to send the .cab vie E-Mail to have them on my device. Well, and as a matter of fact, exactly those are the ones, where installation fails.
Copying exactly the same file via USB to storage card ends in everything working fine....

So i flashed a new rom and installed twikini first, everything was ok for a couple of days. But all of a sudden this problem is back.
I know its not the .cab files because they're the same cabs i'm trying to install that i install on almost every rom after i flash them.
I'm thinking its yahoo go.