Program Installation Problem - JASJAR, XDA Exec, MDA Pro General

I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.

GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
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Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!

Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt

Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.

I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.

Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?

Related

prob uninstalling software

hey guys. i seem to be havin a wierd problem. when ever i try to uninstall a program from my exec i get a msg that it could not be completely removed. i tried to uninstall the o2 active interface and a pocket divx player and both gave the same prob. any suggestions on wat i might be doin wrong? also can u suggest sme place i can get good games for my exec
cheers
i have had this problem, nothing I could do about it, exept to manually delete the stuff, but obviously registry is still a problem.
also, it appears if you restore from a backup, then the remove programs doesnt work, something to do with the installed apps in windows directory and the registries
sorry, no help, only confirmation and acknowledgement of the problem....
Worth looking into SKTools....It properly uninstalls things where the installer fails...I have found it invaluable when trying out software that is 'not quite' WM5 compatible!
This generally works for me:
- Uninstall program.
- If it complains about being unable to uninstall, click "No" when you're asked if you want to remove from Remove Programs list.
- Now do a soft reset with a utility such as Tweaks2k2
- When pda is ready to be used, try to run Uninstall Program again.
This should work for all but the most tenacious of programs. If this still doesn't work, check if the program has a stub running in the Windows\Startup folder. Remove it, and then try the above again.
Things that work for me.
1) Do not have a shortcut on the today screen to a program you wish to un-install, remove it first from here and the Start (menu). Make sure that part of it is not started automatically in /Windows/StartUp folder, if it is delete it.
2) Do a soft reset.
3) Do not go to Start (menu) | Programs. (Do not display it's icon in anyway. See step 1 above.
4) Go at once to Start (menu) | Settings | System | Remove Programs and un-install it.
This generally works for me. Hope it helps.
i agree with dah54 and snorbaard. That usually works for me almost everytime. If it doesn't check running processes and stop the one you are trying to uninstall and then follow their instructions and if all else fails, use SKTools or something similar.

Help! Can't install or uninstall any apps on WM5

Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?
jschaff said:
Help is needed. I tried to install PocketStocks this morning. It would not install and now I can not install or delete anything from my 8125. I can run what is on it, but I can not add or remove anything. I have soft reset and tried multiple times to connect by USB but it will not sync. But it will let me "Explore" my hardware.
The Microsoft Active Sync troubleshooter is no help at all.
Any ideas?
Click to expand...
Click to collapse
Hi i am familiar with pocketstocks but it looks like it buggered your device. What error message came up and how far into the install did it get? Just wondering are there any residual files to remove - check program files and windows\startup and registry if you are used to doing that. What error comes up when you try to install anything? You may need to backup important files and do a hard reset to solve this.
I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.
I had tried to install Pocket Financial Analyzer just before it, and that did not complete the install. So when I did the Pocket Stocks, it finished up by saying that PFA install was unsuccessful. I have had this happen before but a soft reset and reinstall usually made it work. I kind of do not think Pocket Stocks is the culprit.
I suspect that there is a corrupted system file, and maybe if I knew which one it was, I could delete it and a soft reset would rebuild the file.
Or like you said, I may have to do a hard reset and start all over. And that is OK. I have done this about five times before, but everything is working so good on the phone right now, that I hesitate to mess that up. I just can't add or delete any programs.
Its so weird, at first the name of my phone would not come up. Then I deleted Active Sync 4.1 and installed AS 4.2 beta. Now I can get the device name to show up, but still the list of installed programs does not show and I can't sync it.
Help is needed.
I agree there probably is a corrupt file somewhere - I would do all the checks I said and notification queue for good measure - but it looks like hard reset time. Recommend you invest in spb backup or sprite backup - then it all becomes so easy! Everybody that joins this forum should have to buy one - before entering the forum - lol!
I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks
I had SPB Backup trial. But everyone was saying that the ROM upgrades made the backup invalid since there were registry changes that may not correspond with the new registry.
So I did not use it again. I heard that SKTools has a backup built in. NO?
Which one is the best to use?
Thanks
Sktools has a limited backup, so its not that useful. Sprite backup is good as you can use it even with a rom upgrade and is now wm5 compatible.

Installation was Unsuccessful

This happened to me before and I ended up doing a hard reset, then it happened again but then that was due to a program needing a reset so after doing a soft reset for that it worked.
Now I have the 2.26 rom in and I have spent about a month and just installed a bunch of new apps today, nearing the end the same thing has happened to me. I tried a soft reset but it didn't fix the problem, I can't even go to the add/remove programs and remove the last few programs I had. It shows no programs to remove.
I don't know if installing it via .cab would work but these last few programs I'm trying to install are only in a .exe file, not a .cab file.
Then this is also interesting, I can't delete any 'system' files, I just tried to delete the default pictures from the main memory and I recieved
"Cannot delete picture_name: Access is denied
Make sure the disk is not full or write-protected and the file is currently not in use"
However I can delete the file through activesync on my computer.
There are about 16mbs of free storage.
I tried searching the forums but I couldn't find anything. I do believe this is a bug associated with WM5, does anybody have a workaround or fix?
I've only seen that a couple of times but a hrad reset was required. Curious on what software you're installing as this isn't really too common around here. Something's going rogue on you for sure, just what you're going to need to narrow down.
Sorry ...
Yes, I believe this problem comes about from an unsuccessful installation of a program, I had numerous unsuccessful installations so that is the probably the culprit. Oh well, I just did a hard reset, it's gonna be a looooong night.

CAB "Installation Unsuccessful"

Hi,
I've been trying to install gyrator and got this message so tested several other CABs and now seem to be getting this message on trying to install any CAB - really frustrating
Any ideas what might be causing this?
My Blackstone configuation is all pretty standard with original ROM etc
Any suggestions welcomed!
try reinstalling the cab again, it should say that it will remove previous installed version and will reinstall, BUT it wont proceed with the installation. Now after this, go back to the remove programs section and check if its still there.
Wondering if you found the issue, as i have this happening over 4 or 5 different ROM's, ruled out that its a ROM issue, trying to narrow it down to a 3rd party app, unsucessful so far.
When trying to install ANY cab i get the 'unsucessful installation' error message - including cabs i've already installed. Flash my phone this morning, install apps i wanted to, went to install something else this evening, now getting this message.
I've got Sktools installed and i am able to install cabs via this.
Got that problem too on Xperia X1, can't figure out either what the cause might be. Anyone any ideas?
Found my cause - it was installing Twikini
n1ck75 said:
Found my cause - it was installing Twikini
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Click to collapse
so you can't install apps after installing twikini?
I'm getting the "uninstall unsuccessfu" for almost anything i try to install and do have twikini installed (but i can't remember if it was the last app i've installed).
Also i can't open attachments in my emails, can't download files from PIE and when i go to remove programs (start-settings-system-remove programs) the list is empty...
DId you have to hard reset or did u find away around this?
btw, i'm having these issues on my kaiser.
Finally I found what my problem was, even if I can't understand, why this is a problem.
From time to time, e.g. when I got no USB cable around, I used to send the .cab vie E-Mail to have them on my device. Well, and as a matter of fact, exactly those are the ones, where installation fails.
Copying exactly the same file via USB to storage card ends in everything working fine....
So i flashed a new rom and installed twikini first, everything was ok for a couple of days. But all of a sudden this problem is back.
I know its not the .cab files because they're the same cabs i'm trying to install that i install on almost every rom after i flash them.
I'm thinking its yahoo go.

Completely Uninstalling programs

Sorry if there is an answer somewhere already, but I have been looking around for 20 minutes and I'm giving up and posting a thread. I have like five programs that won't uninstall when I go into the settings-->remove programs application. It comes up with a message that says "XXXX was not completely removed. Do you want to remove it from the list of installed programs?"
Has anybody had this also? How do I get it completely off my phone/get the memory back?
One more thing, I have a program called "AA AA" and I know for sure that I didn't install a cab with that name, so what the hell is it? I'm a noob with WinMo so sorry if it's simple **** haha.
Thanks in advance
Caribeanbreeze22 said:
Sorry if there is an answer somewhere already, but I have been looking around for 20 minutes and I'm giving up and posting a thread. I have like five programs that won't uninstall when I go into the settings-->remove programs application. It comes up with a message that says "XXXX was not completely removed. Do you want to remove it from the list of installed programs?"
Has anybody had this also? How do I get it completely off my phone/get the memory back?
One more thing, I have a program called "AA AA" and I know for sure that I didn't install a cab with that name, so what the hell is it? I'm a noob with WinMo so sorry if it's simple **** haha.
Thanks in advance
Click to expand...
Click to collapse
For programs that say they didn't uninstall completely, the method I use to get them out is this:
1) run the cab again, the same one you used to install a/the app in the first place
2) when it gives you option or error dialogs, just click "ok" or "yes" to all of them, to allow it to go through what looks like another complete install process (yes, it's odd, but this is how to do it).
3) when it's done, soft-reset, and then you should find that there's no more trace of the app in your uninstall list.
Don't ask me how/why that works, but I've used it in many instances for just that reason, and it's worked every time I tried it.
As for that "AA AA" app, I've certainly never seen a cab that used that name (fyi, the name in the uninstall list doesn't necessarily match the name of the cab file...only if the person creating it set it up that way). So...I'd just say uninstall it, and see if any apps/links are missing then.
This thread is closest to my problem,so I'm asking here.
I cant uninstall ANY of my programs, I have tried the usual method from the remove programs section in Settings. I get same error as OP.
When that failed I then try to just delete the program folder from program files, using file explorer, but get an error saying 'Access is denied. Be certain the folder isn't in use and not write protected'
At first I thought I had a memory card problem, but its the same regardless of where the program is installed.
I also tried to re-install the programs from their cab files as described above, but get an 'unsuccessful' message.
I cant rename any files anywhere on my device either.
I know a little about write protection, but cant figure out what my problem is or how to fix it.
I hope I explained properly for someone to help.
Thanks.
It looks like that the installer process "wceload.exe" was not correctly quit and is still in the memory. Terminate the process wceload.exe with a task manager and try again.
Thanks ElectronX.
I did a search on my HD2 for the file you mentioned and couldn't find it. I have Duttys task manager installed and after a soft reset, the problem still remains. The task manager is empty of processes when I start the device.
Im sorry that Im a bit clueless to how to achieve what you suggest.
I have discovered that the problem extends beyond removing and installing programs. I cant do anything in file explorer other than open documents. If I want to move, delete, rename any file on the device I get the 'write protected' error message. I cant do it via active sync either..I connected to the computer and could browse my device, but if I tried deleting, moving or renaming, the message said it didn't have permission to do it.
Last resort is a hard reset, but hopefully someone will be able to help.
Use sktools to uninstall when windows fails. Best program ever...
Good luck
Thanks, but I cant install anything on my device...can sktools be run from my computer to fix the device?
Unfortunately not...
Good luck though..
sirphunkee said:
For programs that say they didn't uninstall completely, the method I use to get them out is this:
1) run the cab again, the same one you used to install a/the app in the first place
2) when it gives you option or error dialogs, just click "ok" or "yes" to all of them, to allow it to go through what looks like another complete install process (yes, it's odd, but this is how to do it).
3) when it's done, soft-reset, and then you should find that there's no more trace of the app in your uninstall list.
Don't ask me how/why that works, but I've used it in many instances for just that reason, and it's worked every time I tried it.
As for that "AA AA" app, I've certainly never seen a cab that used that name (fyi, the name in the uninstall list doesn't necessarily match the name of the cab file...only if the person creating it set it up that way). So...I'd just say uninstall it, and see if any apps/links are missing then.
Click to expand...
Click to collapse
Holy crap, this works.

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