Database Users

Uninstalling the O2 UI of XDA II

I have from O2 the device XDA II. I want to uninstall the O2 UI called
V2R o2ActiveUI. When I try to uninstall it, I get the error, that the
program is used. How can I uninstall it?
Best regards,
Volkan Arslan

try removing it from autostart dir and softreset

Rudegar said:
try removing it from autostart dir and softreset
Click to expand...
Click to collapse
Thanks for the hint, but in the autostart directory, there is no file called o2ActiveUI.exe or Connections.exe.
Regards,
Volkan

but there is a link called Active ;-)
that's it...
Alex

Deleting the link will not delete the program but will stop it loading when you reset your device.
Depending on how you use your device it may be better to keep it installed but not running. I occasionally find I have to run it to reestablish my settings for WAP and GPRS when they give me grief.
To remove the program completely, you would have to hard reset, stop the auto-setup from running, install extended_rom cab and then open the config.txt file from the extended rom. Then one, by one chose the programs you want to install but avoid the o2 active one.
Cheers

I just clicked remove programs on mine and it worked no problem. Certainly didn't require a hard reset. A friend of mine had a problem with the program saying that certain files were in use. He renamed the files that were supposed to be in use, soft reset, then remove, then delete the renamed files.
Hope that helps.
Rgds,
Rob.

isnt it a today plugin? if so maybe it's just a matter of disabling it then uninstalling.
if not then i'd go with the startup folder and take out the lnk or whatever that makes it run on a soft reset . . . THEN uninstall.
I dont think you have to resort to a hard reset just yet since the issue is simply not being able to delete a locked (running) file, so if you figure the way to NOT make it run, then uninstalling should be easy.

Help: can't uninstall programs from jasjar

I am unable to uninstall programs from my jasjar. When I try to remove programs from activesyn there is no response. When I try to remove programs directly from jasjar with "remove programs" I get the response that the program was not removed and would I like to remove the name of the program from the list of installed programs. Either way my programs cannot be removed. Can anyone help me with this problem?
Thanks

Softreset first then uninstall... Some times you can not uninstall two apps after each other. You have to softreset before each removal...

I tried your suggestions several times but it does not work for me. Any other thoughts?
Thanks

WM5 doesn't flush the registry until the device is powered off. You should either use a software based reset button - such as from SPB PocketPlus, or turn the device off (this is better), wait 10 seconds and then press the reset button.

Still no luck
I tried resetting after leaving the jasjar shut for more than 10 seconds and still I have no luck removing programs either directly or via activesync. I would still appreciate any suggestions otherwise it looks like a hard reset is unavoidable.
Thanks, a

Other way to remove programs?
Is it possible to effectively remove programs by using resco explorer? And if so, how can you ensure a clean remove?
A.

I have the same problem, I always have to remove manually. I can not install overwrite any software, and when I want to upgrade a new version, I have to find its old cab files to see the list of files to find them and delete. Any suggestion? Thanks in advance.

Still no solution to removing programs
I was wondering if anyone has found a solution to our problem of not being able to remove programs.
Also, as we cannot remove programs via activesync or the standard remove programs from the pocket pc (Jasjar), what are the steps to thoroughly remove files manually?
Thanks

@apap
I found some beta WM5 apps cannot be removed even using Remove apps from the control panel or even the "delete" function from the File explorer! In the end I had to hard reset my JJ to get rid off two apps. I have also been told to use the Resco Explorer to delete programs from the directory directly.

Thanks. When you delete with Resco is it enough to remove folder with application or should you also clear things from registry?

Can't remove/install programs!

Hello
Yesterday i tried to remove a program on my Qtek9000. But in the add/remove program, where
all installed programs are listed, was nothing! It was empty!
Then I tried to connect to the Computer but without success! An error Message appeared, "Can't
synchronize, please reconnect an try again!"
I can't even install a new program!
Please help me!
Geko

Turn OFF your firewalls then connect your Universal via USB again.

hmm, Doesn't work.
Any other ideas?

I am having similar problems. I have a list of installed programs in the uninstall list. However, whenever I install new softwares, they are not shown in the uninstall list, thus I cannot uninstall any new softwares. Anyone knows what happens?

daddyfok said:
I am having similar problems. I have a list of installed programs in the uninstall list. However, whenever I install new softwares, they are not shown in the uninstall list, thus I cannot uninstall any new softwares. Anyone knows what happens?
Click to expand...
Click to collapse
...your not using phoneAlarm are you?
This is a documented issue with a previous version and is fixed in the latest release.
Matt

Yes PhoneAlarm is an issue and does prevent installed programs to show up in the list of installed programs. If you cannot live without PhoneAlarm (Like Myself) then you have two options:
You can install SKTools. The uninstallation utility in SKTools will still show the list of installed programs even if it is not shown in the generic Windows utility.
The other option involves changing the registry. You will need a registry editor like Resco. The procedure is as follows:
1) go to..
HKEY_LOCAL_MACHINE\Security\AppInstall\
2) Select the application directory that is not showing up in the list
3) change the DWORD Role data from 40 to 24
4) Now the application will show up in the list.
Hope this works for you
Regards

srmz you are great !!!! It works and I can uninstall programs now.
I have never installed PhoneAlarm, and I forget starting from when this problem appears.
Also thanks matt1971 for rasing the possible reason leading to the problem. You guys are great !!

I now have the same problem - I can't install programs (get a message saying installation was unsuccseful), and when I try to remove programs there are none at all in the list.
All I've done today is install sbp Weather.
All programs work fine, but I also can't change Today Theme - it seems to be stuck on default.
Anyone able to help?
Cheers
Rowan

yes I have the exact same issue...this post is about not being able to sync, install, or uninstall anything....while srmz's post was informational, it didn't help those of us who has this problem...
please can anyone help? I really don't want to have to hard-reset my phone
Thanks
Anthony

U shld try M$ As 4.5 version sometimes it happens dat ur device doesn't show u the complete list of prog. installed but with Async it will show u ,from which u can uninstall the prog u want to.

Program Installation Problem

I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.

GaryK2 said:
I have had many pocket PC's and the Universal w/WM5 is the only one that gives me consistant installation problems. I had listpro 3.0 installed in program memory. I uninstalled it with the intent of re-installing it on the SD card. Unchecking it from activesync did nothing. Removing from the ppc directly told me that all of the file were not removed. I saw the the folder still existed in program files, do I deleted the directory and shortcuts pointing to it. I have had this exact same problem MANY times
Am I the only one with this problem? I don't find any messages like this.
Next, I try to reinstall listpro and it won't reinstall :x I get a message cannot be installed, try another location (which does not work). Do I need a hard reset? I tryed installing another program and I can still install other stuff, but the removal did not work again.
Click to expand...
Click to collapse
Hi Gary!
I have a lot of experience in this sh*t. WM5 cannot uninstall or install in a lot of cases. Usually if you still have some files or folders which are on the same location than with the installation, installer says: cannot install. In that case you have to delete (or rename) the folder left, and then you can install it. In other cases installer stays in a loop install condition, and cannot continue. In that case try to install another application to finish somelooped order. I realised another thing, which is very interesting: when you want to uninstall a program, and your pda says it cannot be removed - or something -, if I run Vijay555 killphone application in 98% of the cases after it I can uninstall the same.
I hope this wil help!

Hi,
Perhaps I have been lucky but I havent had any issues with regards to installing or uninstalling programs.
I do make sure that I soft reset before and after - so maybe thats a golden rule!
Matt

Yes, softreset would be a good tip in more cases, but it wouldn't solve the problem when you want to install a program which needs a place what exists.

I did find some files in the windows directory and deleted them. That WORKED. Just doing program files is not enough. In this case, the file name was the same as the program. I don't expect to be that lucky all the time.
I have done soft-resets when it does not work. I do a number of trial programs and tend to forget prior to removal. What a apin
Got to love Microsoft - reboot is the answer to everything.

Installation problems.....
I am having the same problem too.
Even after a hard reset when I try and install Sprite Backup & Agenda Fusion I keep getting the install error: 'cannot be installed, try another location'
It's driving me up the wall! I would have thought after a hard reset this wouldn't be an issue. I'm now the proud owner of an MDA Pro (Universal) that I can't use because the software I want to install won't install.
Can anyone help me please?

Help, newly installed programs not displayed in "Add/Remove Programs"!

This problem has happened to me a few times with different ROMs but I haven't be able to find the pattern nor the solution!
Basically everything starts very well, when I install a new program it appears in "Add/Remove Programs" in Settings. Then at some point strange thing happens, when I install a new program (any program, not specific) it no longer appears on the list! However, I can see it as installed and it actually appears on the "Add/Remove Programs" of ActiveSync(v4.2)! I can remove it by using ActiveSync but not on the device because I can't select it!
And the other strange thing is, I can see the program's folder under "\Windows\AppMgr\" (every program installed manually should has its folder in here as I understand). And I can also see it under the registry "\HKLM\Security\AppInstall\". It just DOES NOT appear on the device "Add/Remove Programs" list! This happens to all programs after the problem starts but those installed before that point are still displayed!
I am wondering if anyone knows the reason why this happens and if there is any solution like registry hack anything like? Although this is not the end of the day as I can still remove them via ActiveSync, it does annoys me because of the fact that I can't remove it directly from the device.
Thanks in advance!!

Try sk tools software , it has a detailed info for add or remove prog.

Hi,
I have the same problem, not certain what caused it, but you can get items back in the list by following the steps below:
Get programs back into uninstall list:
1) go to..
HKEY_LOCAL_MACHINE\Security\AppInstall\
2) Select the application directory that is not showing up in the list
3) Change the DWORD Role data from 40 to 24
4) Now the application will show up in the list.
Cheers
Rowan

Excellent!!
Thanks a lot for the advices guys!!
I will try Rowan's suggest first because it is easier and sounds good to me! Only thing is I have flashed my Universal so currently the problem is gone. I will try it if it happens again or I may try it on my Windows Mobile Device Emulator later on.