Hi All,
Wonder if this is common or should I return the unit now. Had my Dopod 838 Pro for a week now. Great phone/PDA but since new, it does not always recognise a Micro SD card at first insertion. Tried 1x512 Sandisk and 2x1gb Ultra II cards with same issue. Phone has latest ROM from factory, 1.03.707.4. The insertion seems "clunky" too, that is, it doesn't go in smoothly like regular SD and Mini SD devices I have got.
What I have noticed is that if I only insert just enough to lock the card in it seems okay, but if I push it firmly home, it is more likely to remain unrecognised.
In every case, once recognised, it runs, saves, reads from the card flawlessly so it does seem like this is a hardware issue. But if all the Hermes phones are similar, it may be just one of those characteristics of the phone and nothing too much to worry about. Just like to know so I can relax or act as the case may be.
Thanks for any feedback guys...
John
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
MarkD said:
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
Click to expand...
Click to collapse
Quite a few seem to take a few goes before recognised but usually seem to work fine once recognised.
Might be a bit concerned about jpfe8851's clunky slot and if it seems to go past the normal stopping point - Have not seen reports about this and mine does not do this.
Mike
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
If you use your camera application to save the pictures on a memorycard, try to run the camera after inserting the card if it doesn't detect it. The camera app. then informs you that there's a new memcard inserted and do you wanna use it to save the files on.
Not so much of an hasle, considering how often you really remove/insert memory cards and the hermes has the camera button just opposite to card slot. And the application doesn't stay on the process list if you close it from the X (cross on upper right corner). The OK button doesn't completely close the application.
Inc said:
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
Click to expand...
Click to collapse
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
y2whisper said:
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
Click to expand...
Click to collapse
This sounds like good practice and I'm sure for most folks this works. I think though there some people that struggle to get Hermes to recognise the card even when inserting it when off. Generally it does recognise it in the end but there could be a few reasons for these issues (formatting, fragmentation, poor physical contact and so on).
I think your advice is good though and should become routine whenever the card is removed/inserted.
Mike
I've used a 1GB PQI, a 2GB normal Sandisk, and a 2GB Sandisk Ultra, and all have worked fine. Except one of the 2GB doesn't like my card reader
i found formatting the card help. Originally it would only be detected if the phone was turned off.
Unfortunately I didn't have a card reader, so used an adapter to format it in my digital camera and have no idea how it formatted it. But it now works everytime without fail!
Thanks Guys...
Sounds like this is fairly common. I've found even since I posted the original question, that provided I just push the card until it clicks, it starts up every time. With my old Axim x50v and Atom, I had to really push the SD cards as far as possible to engage the lock whereas the Dopod clicks just after the edge of the card is past flush. Gently does it seems the rule.
Mike, I appreciate your concern but the clunkiness I think is more related to the card design, having the bumps along one side, than the slot. Also, these things are all rated as hot swappable, so we should all not have to turn off just to change a card. I don't change cards that often, but when I travel, I swap cards a bit as I take a couple cards with music on to listen to while flying.
For all with the issue, I suggest you do as I said in the first paragraph as that seems to be the clue, just press the card until you feel it engage the lock and see what happens.
Thanks all for your feedback. I'll carry on without a visit to service as the phone is terrific and the keyboard (my reason to replace the Atom) is superb.
Best regards,
John
*Solution*
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
i've done all the suggestions given on this topic but i still can't get my JasJam, which is about 13hours old, to recognice my microSD card. I've tried a 512mb and a 1gb and no luck... i'm leaving tomorrow and i'm worried if the service center will want to repair it rather than exchange it.
hi fone_fanatic,
if its a fault with the jasjam, you will receive a replacement if its under 30 days old. but the replacement procedure sucks.
Are you in Australia and a Telstra customer? If so, telstra calls imate support to obtain a service reference number, then they will send your pda to mobile phone solutions (MPS) in QLD, they will inspect it and then return a new jasjam to your retail outlet. once the retail outlet receives it they will give you a call to come and collect it.
the warranty is Imate, not telstra, so once it leaves their stores, imate are the ones who do the replacement through Mobile Phone Solutions.
Turn around time, 1 week for my replacement to be couriered to QLD from Melbourne, 5 days turn around time from MPS, 4 days for the new replacement to be couriered back to melbourne, 1 day for me to pick it up. so around 3 weeks.
Now, MPS is closed from Dec 22 to Jan 3 and they are out of JASJAMS, they are awaiting more from imate for warranty replacements (my friend is wating for his replacement) so turn around time could be longer.
life sucks sometimes......
Thanks for that info Jasjamming. I'm in saudi arabia visiting family and friends for the holidays, and the process you just described soounds very similar to the one that was described to me today. BUT... turns out the device is fine, the cards i tried were both Nokia MicroSD cards that came with nokia phones and for some reason the jasjam won't read them. So i bought a 1gig Sandisk and it works fine!
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
A soft reset always seems to work for me
aprmike said:
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
Click to expand...
Click to collapse
There's a thread here http://forum.xda-developers.com/showthread.php?t=294324 which gives some fixes to this problem. The thread is a bit long so it may be best to read from the end backwards.
Also, I believe this problem has been taken care of in the cooked WM6 roms. My SD card hasn't disappeared since upgrading to WM6, but did all the time when with Vodafones UK rom.
broken microSD card?
I have a Sandisk 2GB microSD card, that after a few days stopped working. Whenever I insert it, the device hangs completely. It doesn't matter whether I had turned off the device before inserting. The device stays unresponsive when I eject the card again, I always have to do a soft reset to bring the device back to live. I tried to insert the card carefully (as someone here mentioned the issue with the little notch), but it doesn't make any difference. The card is never recognized, not even after a soft reset. This is obviously very frustrating, as I had just installed a couple of useful apps on the card.
Do I need a new card or is there anything else I could try? ( I do not have a card reader....)
ROM: 1.23.78.3
ROM date: 08/01/06
Radio: 1.06.00.00
it must be the sandisk 2GB microSD cards as i have one to worked great for a week, then stopped working....i formated using the pc and now it is recognized as a 1 GB card, in both phone and pc..
QuachMD said:
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
Click to expand...
Click to collapse
Quoted for truth.
Related
I've just took delivery of my Kingston 1GB MicroSD card and all is not going well.
Using TomTom on it causes the entire phone to hang. This can happen is various places, there seems to be no real pattern to it. It can hang when running the initial config screens or if you manage to get passed them it will always hang when trying to enter a street/city name. Normally I can get a few characters in to typing the name and then it will freeze. Only a soft reset will bring it back.
I've tried formatting the card on the PC as FAT and FAT32 but neither seem to improve things.
Anyone else had issues with reading from MicroSD cards hanging their phone - up until installing the card the phones been rock solid?
BTW: It's a SPV M3100. Nothing else is installed - it's just been hard reset
I was having numerous problems with the phone freezing. The famous sleep of death whereby if was left charging overnight it would freeze up only a soft reset will sort it out.
I narrowed it down to the micro sd card or the SPV3100 handling of it. I have a 1gb Sandisk Ultra II. I discovered that if I had a program loaded onto the sd card & the phone had to access it for whatever reason, in my case Fizz Traveller & an RSS reader the phone would just freeze up.
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Obviously this could be just the phone not compatible with the sd card but I don't have a different brand to try out. But I tend to think its a bug with the phone itself.
hmm doesn't sound too clever.
Assuming it is a bug with the phone itself I wonder if trying one of the other roms might be a course of action? Trouble is there's no way back yet until Orange release a update. Could really do with my GPS working though :-(
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I think that this is normal for the Hermes. That's the way it works on my Vario II.
I believe the problem with TomTom hanging is due to the software being a little slow at reading the names database from the card. This happens to me on occasion, but if you wait a little while it comes back. I'm using a SanDisk 2Gb card and most other software works fine. It's entirely possible that these problems will be fixed with a future firmware update, as I think it's just a matter of teething problems on a new system. In my case, 2Gb cards weren't even widely available when the Hermes was designed.
kevino said:
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I've got TTN5 working on my SPV no problems at all. Took less than 10mins to transfer the files from my old sd card to the new one & load the Nav5.21 program onto the phone. Even after numerous hard resets & 3 different phones.
Click to expand...
Click to collapse
Hi,
This is my first post in this forum so I apologise if I am breaking any rules concerning repeating posts.
My problem is that I have a 2Gb mini SD card which appears to be very unreliable when used with the Vario. Sometimes I cannot get it to work at all. Well, sometimes I can get it to work .
However, when I insert it on an Axim PDA it works 100% of the times (through a mini-normal adapter).
I suspect that the problem may be with the Vario itself particularly the contacts mechanism. The reason I am saying this is that I can make it work sometimes by adding a bit of tape to the opposite side of the contacts in an attempt to make them press more against the Vario's ones. But this doesn't always cure the problem.
I am wondering whether anyone has any thoughts about this problem instead of just blaming the sd-card.
Cheers
jmf
I bought a 2GB card too that was acting weird with the MDA Vario. It was one from Transcend. Sometimes parts would be visible, sometimes the whole card was invisible. Returned it to the reseller, and asked for a Sandisk instead. Not the fastest card in the world, but at least it works. Not sure why the Transcend card wouldn't work though...
If you can, exchange the card for another.
I've had similar issues as the OP with my Kingston. It either shows up or doesn't. If it just refuses to show up, I can usually soft-boot to get it back. Often though, just reinserting it several times will eventually get it back online. Very odd problem though.
Thanks for your replies guys,
I think I am going to try a new card just for my piece of mind. But judging by the number of issues on mini-sd cards associated with the Vario I would say it is a phone issue rather then a card issue.
Is there a range of cards that don't seem to give problems with the Vario?
Cheers
jmf
there r many fakes around, many many...so they r not phone issues but different card problems...i use a 1gb nokia (not the best brand) that is working perfectly but i read somewhere that someone had problems with kingston (yea, kingston, mister memory in person, they make really good memorys) so i guess is a matter of luck and formating the card every now and then...i do it using wm5torage...
i had bought a 2gig Topram off ebay about 5-6 months ago, has worked flawlessly, had a 1gig topram before that, never had issues with either
Hi,
It appears that the best thing to do is to put a little bit of tape on the card (on the side opposite to the contacts).
Doing this seems to increase the number of times the card works.
I am now using 2 layers. I am wondering whether I am loosening the contacts and will, as a result, need to add more layers in the future.
Dodgy.....
jmf
Howdy,
Xda rocks! Top of the line situation!
The mini worked fine for a few weeks!
Than after installing some cab yesterday the 8125 locked up and locked up until I removed the sd card!
I cant locate the cab that did it, if that was the real problem anyway?
So with NO sd card the 8125 is about useless, except for a phone!
Great phone, but the pda has no storage now!
I sync and no problem, until I install the card than "FREEZE solid" and I have to eject the card, soft reset and good to go in the limited way!
Could someone help before I sling the thing!
Thanks very much!
Just added. . .. .. . ... . ... .. .. . ..
I did the deadly HARD reset and the card works now!
I didn't want to do that!
Cause I didn't have a backup but the thing is brand new so I didn't loose much!
Later
I had recently bought a cingular 8525..... and i bought a scandisk 2gb micro SD card..... but when i try to push the card in it gets stuck and the card doesnt comes out..... i have to remove the battery and pull the card with the clipper...... but the dummy card goes in and comes out perfectly..... wht shall i do.... i have tried this with 2-3 brands micro SD cards
Same here. Althugh with a little fiddeling my Hermes recognised the Card. And as I haven't planned to remove it again any time soon I can live with that.
You have to be carefull when putting the card in. I had the same problem at the start, you have to put it in really straight and make sure you here a click. If you here a scrape, then it get corrupt.
Didn't want to make new thread, so I bumped...
I am having same problem. I tried to put the card in (2 gb sandisk micro SD) and now its stuck and not seen by the Phone. How did the first poster get his out? I looked under the battery, but I don't see an easy way to get to the card. Any help is much appreciated, since I cannot use my card yet...TIA!
ive experienced the same problem. seems like its a "breaking in" issue.
as you get used to putting it in and pulling it out it will ultimately just sink in. meaning, youd be able to click it in and click it out..
never had one problem with the 3 sandisk cards i use..
I did struggle the first time after taking the new Hermes out of the box but no problems since - since the first go I just do it really carefully, making sure it's absolutely straight.
SD cards are a nice, even shape but MicroSD have a funny shape to them - a degree out in insertion angle (oo-er, missus) and it seems you're stumped. Took me ages to get the thing out first time.
Thanks for the help, I was able to get it out with a very small flat screwdriver. It is very sensitive, and I make sure that I get the "click" before I push it all the way in. Thx.
tried taking out my sdhc earlier and seems like i have no problems anymore..
Guys,
Try using forum search. I posted a working solution to this issue here.
http://forum.xda-developers.com/showthread.php?t=284672
Dave
Micro SD card issues
I too had the same problem for 2 or 3 times, getting it in is the trick, very delicate.
The first time I inserted it, it didn't register and it wouldn't come out with a click, sort of had to pry it out delicately out of there, the second time, the device recognized it, taking it out it clicked but hesitated a bit, by the third time, no problem. Now it works exactly like it should.
The question is, is it the slot that gets broken-in or the card itself? I have another card on order, I'll know the answer to that soon, allthough I think it's the actual slot inside that assumes the shape it should or something, probably the pins-connectors inside that have to flex a couple of times.
Scary at first but it seems to fix itself.
God I love my phone, is it wrong to be so obsessed with it?
Guys,
Don't flame me... I haven't fully tested my theory, but so far it's working well!
As you know, MANY of us have issues with the card not being recognized sometimes; the device hangs; the camera doesn't capture images, etc.
Well, today I was trying to take some pictures facing downwards (of a leak in my car door), and I would just get a black image almost every single time.
I would then do a test and snap a picture of my garage, and it worked.
Back to the door, it didn't work.
Etc.
I wasn't sure if there wasn't enough lighting or what.
HOWEVER.....
I then realized that everytime the unit was pointing down, THAT is when it didn't work!
I examined where the contacts are on the card (top), and sure enough, it MAY be that by the force of gravity, one or two contacts are losing contact.
So I tested my theory.
I stuck my thumbnail (the REAL one, not a mini image ) under the card, and pressed it up.
EVERY single picture worked PERFECTLY.
No freezing! No black! No issues!
So, I took a small peice of paper, and slid it under the card, like a shim. (It was actually a piece of an envelope, so it's a big thicker.
Gentlemen... Since I put that paper underneath the card, my 8525 has worked flawlessly.
I just took 20 pictures, stored on the SD card, and not one issue!
And this is a 2GB Sandisk, by the way.
I will do more tests, but I am really feeling confident that this may solve some of our problems.
(I hope this is not a "welcome to last week" thread! I have seen LOTS of threads regarding the camera, freezes, and SD issue.. but I never read anything about solving problems with a piece of paper!)
Thoughts???
Hi Michael_514,
While I appreciate your efforts here, the one thing that seems to have solved ALL of my SD Card issues was upgrading to WM6. Nothing to do with gravity nor Elfen registry edits ... just a new OS.
While I think your tack, dealing with gravity and the directional orientation of the device is interesting, I think the heart of the problem exists in the drivers for the SD Cards, which were corrected (or at least ameliorateed) in the newer OS builds.
All the same, I am interested in your final results, so please continue this post.
All the best,
-pvs
Don't forget guys, maybe you are both right! We should not assume that everyone has the same problem - though the symptoms may be the same. Actually, when reading the many posts on this issue, I AM convinced there is in some cases a poor contacts issue that will afect the camera and other software/files on the SD card. I am also convinced there is in other cases a driver/software issue that may well be improved with WM6.
Always be cautious, yet open minded about claims from folks to have solved an issue. It may be for some but not all, and a different solution may exist for others.
Mike
Point taken, Mike. Thanks for that!
Just tried it. I will keep you informed tomorrow.
Thanks for the responses, PVS & Mike.
Mike -- Love your 'have an open mind' role! I guess that's why they call you a Moderator!
I would agree with Mike... both answers could be correct.
I am convinced that 90% of our Hermes woes ARE SD Card related.
I feel that because I had these units for 7 straight days, in use almost all day, with not one crash or hang...
..and then on day seven, I did a SD Card copy/paste, to switch cards with my dad's unit, and from that day on, freeze.. freeze.. freeze... Sometimes the unit is great for three days, sometimes, 3 reboots in one hour are required....
...Same thing happened when I reinstalled the firmware....
...that I just 'knew' that the freezes and hangs were DEFINITELY related to my swapping of the cards. Especially since I installed no weird apps.
Dirty contacts; bad connection; bad card controllers; I KNEW that my woes were not 'OS-related', 'sbd Pocket-plus-related', nor firmware related... Especially since I did three reinstalls of the firmware.
PVS - I totally agree with you. Perhaps WM6 has some better error checking, or a better algorythm for handing missing bits over the card bus.
I know a little about how computers and electronics handle this. It's why you can make a scratch in a CD, and it still plays. Check bits / error correcting / over-sampling / etc. etc.
I agree that a more advanced OS, like WM6, can better "handle" missing bits.
..but I am trying to get to the root of the problem.
I just went to the bathroom and took about 30 photos while sitting there . ALL 30 worked! No black photos. No "New SD Card Inserted" message. No freezing. 30 on 30. I am thrilled so far!
After spending three weeks racking my brains out, dealing with the problems, I am starting to truly feel like I may be on the right track.
Let's keep our minds open... Let's remember how many 8525 issues do point to the cards. Let's keep in mind that half the people love their Sandisks, and half the people love their Kingstons.
A new OS may solve people's problems, as could a piece of paper jammed in there to make the contacts tighter.
I spent $720 on two of these units, and let me tell you.. I MISS MY 8125!
I am as eager to solve this as anyone. I use this machine for business. It's not just a hobby for me.
Maybe we are on the right track...!
Let's see what others say...!
I will keep everyone posted.
I do have to laugh at my make-shift solution, though! There is something funny about staring at my unit, with a little piece of envelope visible under the SD card. Talk about a low-tech solution to a high-tech problem!
M
Michael_514, I love your theory. I hope it's that easy a solution for some of us if not all.
It seems from reports that Sandisk cards have this problem more often?
If owners could report their card's thickness using a micrometer, this might help confirm if an electrical contact issue is more likely?
My Corsair 1Gb card is 0.70mm thick, just behind the electrical contacts.
I've had issues with the card not being detected both with WM5 and now WM6. One time was fixed by wiping the contacts clean, but other times ejecting & reinserting the card make no difference. I've ignored the problem and many hours later the card would be visible again.
When I read your post, I straight away folded up some paper and pushed it in above the card, on the same side as the contacts - the memory card was still accessable within the phone, so I'm thinking my issue isn't a physical one.
Next time the card vanishes from explorer, I'll insert some paper to shim it towards the contacts and see if it helps.
Has anyone pulled apart their phone? I'm wondering if perhaps there's some type of pressure applied to the back of the card forcing it to contact electrically? Maybe if this is a mechanical device it is getting stuck?
My old phone's SD card slot broke when I dropped it once and it no longer ejected cards normally, but still worked perfectly.
Cheers! Oggy.
Hi there!
I just wanted to confirm where I put the paper.
I put it UNDER the card, effectively 'pushing the contacts up'.
That is where I stuck my thumbnail when I could not take a successful picture of my car door.
When I said to myself, "Why do all photos of the sky work, but not photos of the ground??", that is when I realized that I wanted to "push it up".
And in terms of the:
This firmware vs. that firmware...
Kingston vs. Sandisk...
WM5 vs. WM6...
Made in Taiwan vs. Japan...
Those are NOT the answers.
Too many people in too many threads have proven that.
I am not saying my method is correct... I will need a week of testing... But I know people DID have problems with WM6. People DID have problems with Kingston. People DID have problems with 512MB.
I started another Kingston vs. Sandisk thread, and reading those responses has shown me that it ain't the answer.
And as Ogier says, "I've had issues with the card not being detected both with WM5 and now WM6."
So, that also isn't the answer.
Let's all keep our fingers crossed, because I HATE rebooting this unit!
But to confirm, I put the paper underneath to 'force up' the contacts....!
@ Michael_514
Just another thought. There is also a difference between photos of the sky and photos pointing down and that is the light level. I know you are testing the idea about the contacts and angle of the phone, but to confirm it's nothing to do with the light level sensor/software you might need to test by taking high light level pics (pointing downward at a lamp say), just to rule out any light level sensor issue. I have noticed that the camera seems to incrementally adjust light level but in general it will be at a different setting pointing up as opposed to down.
As I say just a thought and something to rule out or in.
Mike
I don't know if this is disappointing but I have tested this method during the weekend and it does not work. I have definitely inserted the shim under the card so to push the contacts up. After some time my card is partially lost meaning some programs will not run. This morning I'm in the office and I have replaced the shim to sit just under the contacts and not under the entire card. I will keep you posted although I don't trust it will work.
SD troubles
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch
drooch said:
hi guys,
ive been looking at these SD card related threads in the past and was thankful that my hermes seemed fine...
UNTIL
the speaker connection popped out and i opened the phone to connect it back up. everything when fine and the speaker is working but the sd card refuses too show up. now ive tried putting paper under and above the SD card and ive also changed my ROM to two different WM6 flavours. im sure all the connectors are plugged in but i really need my SD card to be shown.
Anybody experience something similar or have and idea's on how to get it working again. it only stopped working after i removed the back panel, connected the speaker back up and then closed it.
thank you,
Drooch
Click to expand...
Click to collapse
Not much to suggest other than open up again - double check connections and hard reset if it still does not work.
Mike
ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch
drooch said:
ive checked the connections and they seem fine, i really cant put my finger on what has changed from me opening it and then closing it. the only difference is that there is no void sticker anymore! is there anyway to see if it still see's the sd card slot or if the OS diesnt even think its there.
Ive tried HR and ROM changes, so its something hardware wise.
Drooch
Click to expand...
Click to collapse
Maybe you said, but does the card work ok on a PC card reader? Just wondering if the card formatting is corrupted?
Mike
Again, after rechecking this method, putting two pieces of paper just under the contacts area of the card I still get the "once every 6 hours" normal card failure. I just remove the card, wait 5 seconds and insert it again. That's it for me.
Hi All!
Two interesting discoveries..!
First of all, so far, so good.
I did not have to reboot my once since Friday. Today is Monday, and not one single freeze. Normally, I like to reboot every few days just to 'clean it up', but I am going to leave it until it freezes.
Friday evening, Saturday, Sunday, this morning...
Not one system hang.
However, I did take a few pictures that came out black. That's the bad news.
I have not looked at other threads yet, but as Mike alluded to, above, there IS something wrong with the light sensor.
Remember how I said I had problems photographing my leaky car door, but then other pics were fine?
Well, yesterday my father said to me that he took a few pictures of items in his showroom, and some items would NOT be able to be photographed!!! He said that he has some gift items with SPARKLES, and he could successfully capture photos of items without sparkles, but when she shot the sparkly items, he saw black.
Then I thought about the pictures I was taking, the pictures WERE of dripping water from my car door.
I think that a unit that hangs, or an SD card that's not recognized, MAY be a totally separate issue than black pictures.
But that still doesn't explain how I was able to take all sorts of photos when my thumbnail pressed on the SD card.
In any case, like I said, I have been extremely successful with 'no black' pictures this weekend, and have not rebooted my device since Friday. This is a miracle for me.
I just removed and inserted a clean shim.
If I could get another three days without a reboot, I will be jumping for joy!
My unit just hung!
I had disconnected the unit from the Activesync USB cable.
Went upstairs.
Came back to find the unit on (Backlight on) and the unit was very hot, with the battery being sucked down 1/2.
I had set an Alarm for 1:00pm, and it's now 2:10pm. It started playing a second or two of the Alarm sound just now. And that was it. Very hot to the touch.
But I am happy that this is my first re-boot since Friday.
These hangs/black photos/hot battery drains may all be different issues, but I am still definitely leaving my shim inside the card. No reboot since Friday is a big improvement for this unit!
Good day
I recently upgraded my TyTn from WM5 to WM6. Since upgrade 1GB and 2GB Apacer micro SD's that worked fine are not recognised by the phone.
Am I missing any setting in WM6? Can someone please help as I need to access info on the cards ASAP.
Thank you
Just got my new PQ1 2G card and replaced my old 2G Sandisk. My first impression is speed - much better with the PQ1. Also the general feeling is that it fails less or not at all. I have to work with it for the next 72 hours to give you my statistics comparing it to the Sandisk.
I'll keep you posted.
NO. This feels the same as my old Sandisk 2G memory. Every 4-5 hours my SD card stops responding. Mind you in the PQ1 case I can still see the card with my Explorer and even see the directory structure and the files. They just can't run. The messege I get is the progrmam is not found.
Hi, I recently purchased a Dell Venue Pro and I am going to get it some time this weekend. The main concern I have with this phone is the small amount of storage. 8gb is simply not enough for me. Perhaps I missed something, but I've been reading through this forum and haven't found a very good explanation for newbies on how to replace the SD Card. I have actually seen some posts that say that they managed to exchange their 8gb SD Card for a Sandisk 32GB micro SD card Class 2. However, I would like to have some guidance and instruction from someone experienced doing this; I wouldn't want a bricked Dell Venue Pro.
Therefore, could anyone please instruct me with a step by step guide on how to replace my SD card without crashing my system and which sd cards are compatible? Thank you.
Believe me when I tell you this will not work. What you will end up with is a bricked phone that needs to be replaced.
If you have a device that was shipped between December and now you don't have an engineering sample, those are the only devices that can actually format the sd card to the proper filesystem and lock the card down in way you'd expect it to.
If you'd like to test that theory, simply replace the card while it's off. Perform a hard reset on the device (the CAM + VOL DN combination does not work), shut it down and put the card back in an SD reader. It won't be formatted and won't be locked down.
You might be able to format the card on a Windows CE machine with storage manager, but the most I've been able to do is get the SD card test to show a 114 not ok instead of a 115 not ok.
After that, if you're lucky, you'll be able to simply throw the old card back in the device and proceed with enjoying your phone with the original SD card. If you're unlucky your phone will not boot.
Food for thought:
In the diagnostics application there is a button for "Service Center" which displays two boxes: Zune and Composite.
When you press the CAM key during boot this puts the device into a "restore" mode that Zune is supposed to work with at some point in the future.
I'm guessing if we can figure out a way to flip the mode to Composite (currently requires a password) that the "test/debug" bootloader will allow us to format the cards properly.
It's also entirely possible that the reason the engineering samples work and the retail devices don't is that the eng samples are in this mode already.
Wow thanks a lot for the very thorough answer. Do you think we will see memory expansion as a possibility in the near future?
Ok, without trying to insult anyone, 'm gonna call Bullshxt. I now have 3 VP's in my possession. Ok....1 I dropped and it doesn't start any more. But that still leaves 2. On both of them I have removed the SD card, replaced hte card with bigger and smaller SD cards and have even left the SD card slot empty. I have NEVER bricked my phone.
Let's leave performance behind first...and not consider it. Lets just talk about changing cards.
The key to changing cards is process. Take the card out and restart your device, it won't boot. there is no external keys for hard reset. Place that same card back in your device, it will start.
To change out a card, do this:
1. Hard reset your device
2. On the reboot portion, remove the battery and then remove the card
3. Put the battery back in and let the device start up
4. Walk through startup and your phone is ready to use.
Keep this same process each time. You cannot remove a card, without first going through the hard reset process. You cannot add a card with out first going through the hard reset process. The hard reset process initializes the card to the device.
I've done this at least a dozen times, with cards ranging from 2,4, 8 and 16g. I've done it with cards pulled out of Google phones and an HD2. I've done it with cards that have never been used before. Its 1, 2, 3, 4. No matter what combination of removal and add....1,2, 3, 4. Remove a card, its 1,2 ,3, 4. Add a card, 1,2,3,4. Simple.
Now...if you want to talk about Performance....thats another conversation....
Again....no insult intended with the BS call.
Sorry...forgot to add 1 thing.....this has been described on this forum several weeks ago...so...what I'm saying is not a huge discovery from me...but rather from the guy that posted this around christmas.....I just repeated it is all !!!
Oh OK, sweet thanks for the thorough step by step guide! This is exactly what I needed.
A few questions though.
On step 2. you mention a reboot portion. What does that mean? After hard resetting what is my "queue" to remomving my battery and SD Card
Also, you never state in the 4 step process when exactly I put my alternative SD Card in. Would I put it in step 3 when I put my battery in?
Finally, you say Performance is a different story. Are you saying that replacing SD Cards will make the phone slower or more prone to crashing or working less stably?
Thank you.
I think once the phone is ready to use again, you then start the process over again at Step 1, except instead of removing the SD card in Step 2, you put the new one in.
What I want to know is, if taking out the provided SD card voids the warranty, how do you get a new phone without paying for it? Or does the warranty not cover that specification?
none taken, but your claim about the device not booting if you remove the card is false.
It will boot, sans card, with ~15mb of free storage space with no customizations. It's also likely though that if your device does boot into this state, you will never be able to get another SD card to work in it ever again.
Even if it boots into the "no storage" state it's still possible to put in the old card (in most cases) and have it work. I'm just saying that has not been the case for everyone.
Looks like I've found quite a good amount of posts from people stating that they have swapped SD cards succcessfully so might try this if I feel like I require more storage. Would anyone happen to know if there are certain types of SD Cards I should use to make this work? Also, alodar1, you have stated something about performance being another story? Would I be sacrificing performance by swapping cards? What kinds of issues would I be having?
1) Open settings-> about menu in phone
2) Press "reset"
3) Press "yes" twice. The phone will start to reboot.
4) Wait until the phone shuts down and begins to reboot, and take the battery out. NOTE: If you take out the battery too early, it will not work correctly. I waited until I first saw the Dell logo pop up and then pulled the battery, and that worked.
5) Remove the old SD card (I used a very small eyeglass screwdriver to gently pry it out since it isn't spring loaded)
6) Put in new card, replace battery, restart phone
7) Go through the setup process
That should do it. My phone hasn't crashed since I replaced the card on Sunday, so its been a success for me. I have not had any performance issues with my new card - but I suppose that really depends on your card. Granted, I actually downgraded - I went to a Sandisk Class 4 8GB card. Soon enough I'll be getting a 32GB card and trying that one out.
Ah things are much clearer now thank you very much, will try this. I'll pray my phone doesn't go bad... gulp.
Also, are you saying you were a victim of the crashes and replacing the SD Card fixed it?
OK so I'm going to buy an SD Card, a 16gb, so should I go for a class 2 or class 4? What's the difference between the two and is any one of those two incompatible with the venue pro?
Erchino said:
Ah things are much clearer now thank you very much, will try this. I'll pray my phone doesn't go bad... gulp.
Also, are you saying you were a victim of the crashes and replacing the SD Card fixed it?
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Click to collapse
Yes - my phone crashed very frequently with the 16GB card. Many times a day. I've now gone a full week without a crash with the new card.
Erchino said:
OK so I'm going to buy an SD Card, a 16gb, so should I go for a class 2 or class 4? What's the difference between the two and is any one of those two incompatible with the venue pro?
Click to expand...
Click to collapse
Mine is class 4. The problem here is that there is no official specification. The class rating refers to data transfer speed - but the requirement for Windows Phone 7 is random access speed, which the card manufacturers don't advertise. Early reports actually showed that higher class (6+ cards) actually perform worse in WP7.
I don't have the DVP yet. Will the warranty be void when the SD card is replaced/removed? Thanks.
NeverSummer07 said:
I don't have the DVP yet. Will the warranty be void when the SD card is replaced/removed? Thanks.
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Yes, the black tape shows "VOID" after you remove it. A prior warning would be nice, since the tape doesn't say that on the outside.
DeekoVB5 said:
Yes, the black tape shows "VOID" after you remove it. A prior warning would be nice, since the tape doesn't say that on the outside.
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Click to collapse
Does it really say "VOID"? I removed the tape but I can't discern any letters left on the device. However, I can see an "O" on the tape.
yep, it says VOID and the black VOID letters are left behind when you remove the sticker.
So for those who have replaced their cards, how is the phone holding up? Able to use wifi and the marketplace and IE with no crashes?
Erchino said:
Looks like I've found quite a good amount of posts from people stating that they have swapped SD cards succcessfully so might try this if I feel like I require more storage. Would anyone happen to know if there are certain types of SD Cards I should use to make this work? Also, alodar1, you have stated something about performance being another story? Would I be sacrificing performance by swapping cards? What kinds of issues would I be having?
Click to expand...
Click to collapse
sorry for the delay in replying. No, not necessarily. Personally I believe there is an issue with the specific cards Dell used. But what do I know for sure. I swapped to another 16g card...nothing fancy...just directly out of the HD2.....it worked and performance was better. A couple of friends of mine did a similar swap, looking at specific R/W speeds, class types, etc. They had mixed results. So, my guess is, there is something else that is a trigger that no one has hit on yet. I know my 16g performance is not as good as the 8g performance....in smoothness of card access. If I swap down to an 8g card...or even a 4g card....I can see the difference.....the performance is smoother.
Now, this doesn't say that those people with the 32g cards are NOT seeing that smoothness. I'm saying that I tried this as a test because I had cards laying around....and noticed a difference. The difference strongly indicates the shipped 16g cards are not what they should be. But, this does not mean the 32g cards on the market right now are the answer.
HELP !!!
I tried changing my 8GB SD card to a 16GB SD card. it booted up fine everything seemed ok, but when I restart the phone it loses all settings. So I put the original card back in, followed the same steps. Now my phone only sees 16 MEGABYTES of storage, I've tried multiple factory resets, after a reset it doesnt even go through the normal setup process. All it does is go back to the homescreen with only the normal tiles accept all the newsroom, tmobile family room and stuff isn't there either. If I pin an app to the start screen then restart the phone the pinned app is gone from the start up screen can someone PLEASE help, I'd be happy just to get it back to normal, with the original SD card in it