MicroSD card hanging phone - 8525, TyTN, MDA Vario II, JasJam General

I've just took delivery of my Kingston 1GB MicroSD card and all is not going well.
Using TomTom on it causes the entire phone to hang. This can happen is various places, there seems to be no real pattern to it. It can hang when running the initial config screens or if you manage to get passed them it will always hang when trying to enter a street/city name. Normally I can get a few characters in to typing the name and then it will freeze. Only a soft reset will bring it back.
I've tried formatting the card on the PC as FAT and FAT32 but neither seem to improve things.
Anyone else had issues with reading from MicroSD cards hanging their phone - up until installing the card the phones been rock solid?
BTW: It's a SPV M3100. Nothing else is installed - it's just been hard reset

I was having numerous problems with the phone freezing. The famous sleep of death whereby if was left charging overnight it would freeze up only a soft reset will sort it out.
I narrowed it down to the micro sd card or the SPV3100 handling of it. I have a 1gb Sandisk Ultra II. I discovered that if I had a program loaded onto the sd card & the phone had to access it for whatever reason, in my case Fizz Traveller & an RSS reader the phone would just freeze up.
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Obviously this could be just the phone not compatible with the sd card but I don't have a different brand to try out. But I tend to think its a bug with the phone itself.

hmm doesn't sound too clever.
Assuming it is a bug with the phone itself I wonder if trying one of the other roms might be a course of action? Trouble is there's no way back yet until Orange release a update. Could really do with my GPS working though :-(

zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I think that this is normal for the Hermes. That's the way it works on my Vario II.

I believe the problem with TomTom hanging is due to the software being a little slow at reading the names database from the card. This happens to me on occasion, but if you wait a little while it comes back. I'm using a SanDisk 2Gb card and most other software works fine. It's entirely possible that these problems will be fixed with a future firmware update, as I think it's just a matter of teething problems on a new system. In my case, 2Gb cards weren't even widely available when the Hermes was designed.

kevino said:
zen123 said:
Another problem is everytime I take the sd card out & put it back in, the phone doesn't see it until a soft reset.
Click to expand...
Click to collapse
I've got TTN5 working on my SPV no problems at all. Took less than 10mins to transfer the files from my old sd card to the new one & load the Nav5.21 program onto the phone. Even after numerous hard resets & 3 different phones.
Click to expand...
Click to collapse

Related

SD card disappeared *POOF*

Hi all,
Had my XDAIIi for a month or so now... beside the odd lockup it's been more or less trouble-free.
However, I put the phone in the cradle today and got a strange message from WMP about sync settings... upon further investigation I found that my storage card is no longer recognised by my phone. It a Viking 512mb card.
I can't see it on File Explorer or via exploring on Active Sync. It's as if no card is plugged in... I tried another old 8mb card that I had and it works fine.
What should I do. Try to return the card, or is there a way I can reformat it? Any advice would be helpful...
Hi
I got the same problem, this is the second SD, I got the same weird msg.
Did you find a way to fix it?
The SD is not recognize neither in digitals cameras (tried only one) or other pocket pcs (other XDAlli and an HP).
I've heard form some friend that lot of people are getting this problem...
maybe vikings are troublesome..
http://forum.xda-developers.com/viewtopic.php?t=25433&highlight=viking
http://forum.xda-developers.com/viewtopic.php?t=24546&highlight=viking
http://forum.xda-developers.com/viewtopic.php?t=17636&highlight=viking
Yep my new XDAlli killed a dane-lec 512mb card after a couple of weeks.. Couldn't use it in anything. Got another 512mb card this time branded as PRT?? card has been OK for the last 4 weeks but I do get the "storage card detected - search for audio & video files" message every now and then.. I also find the XDA can't see the card sometimes but a quick removal & replacement fixes the issue. I have also notice xbackup now takes around 10 mins..It was taking over an hour with the dane-lec...
I'm sure there is a compatibility issue with somecards..
AMAZING
I just read this post out of interest, casually browsing through the forum waiting for 5 o'clock :roll:, went to my XDA 2 and guess what.... no storage card!!!
Forunately, a soft reset was all it needed but how spooky :shock:
odd my xda2 like all others take a few sec's to reinit the sd card when it wakes up
and if it's needing some batt it dont
i've used sandisk slow version 128MB
and now kingston ultra something something 512MB
never had any issues apart from the sandisk being superslow
So once it's toast, is it really toast or can I somehow reformat it?
I guess I'll try to return it...
Can anyone recommend a card that hasn't reported any issues?
I am having the same problem... I am using PNY cards and am now on my fourth card. I am going to try a new branded card when i get the chance. People seem satisfied with ScanDisk cards so am going to try them.
MMCdata not seen
My XDA II recognize my MMC but file explorer does not show all of the data. Even my card reader does not show the data in MMC. But memory shows that Card is in use and all of the data is there as shown by the memory used... Please help!

Storage Card Freezes Device On Resume?

hey guys, just wondering if this is a known bug on universals or just several roms or if i have a dodgy universal or sd card in general:
It seems when i bring the device out of standby mode after a long period of inactivity, i enter my password and the device just freezes, locks up - Dead.
When I take the storage card out and repeat, the device is fine which lead me to believe the card was duffly formatted, so i stuck it in my card reader and formatted it into FAT32 and then put all my data back on... same problem!
So i then flashed my device from the QTEK rom to the o2 rom in corp mode to see if i still had the issue... was fine for a short while then earlier today i turned it back out of standby and same problem!
So i've narrowed it not to be the storage cards fault, since the card works fine in my xda 2s, and card reader and it seems to either be a subsequent issue in the o2 and qtek roms, or maybe ive got a duff universal with dodgy card slot?
Is this lockup issue a known bug?
Sometimes when i get lucky the device doesnt lock up but instead the card disappears from the system view, and only removing the battery and then rebooting solves it.
If anyone can shed any light i'd appreciate it!
had similar problem
On my compact and PRO (univsersal) I had 1 1gb SD card that always gave a message improperly removed when the device came out of standby.
Used the card that came with my PRO , a 512mb SANDISK no problem.
Put the 1gb in my panasonic camera its fine. the 16MB that came with my camera but branded panasonic works fine in my PRO, left the 512 in my compact for as MP3 with bluetooth headphones.
I think the compact had less problems after a recent T-mobile ROM update.
I think the Compact and PRO are both fussy what cards they use. My 1gb SD card is a generiic 66x. Also I think that there are some bugs to be ironed out with power management.
BTW should it be flashed in FAT or FAT32, some devices can only read FAT I believe.
If you use standby/suspend and you have media files (music/books/etc) on the SD card and the app in main memory you'll have problems when you re-start. I get this problem with MS Reader and eBooks all the time. Looks like another bug in WM5 to me.
jah said:
If you use standby/suspend and you have media files (music/books/etc) on the SD card and the app in main memory you'll have problems when you re-start. I get this problem with MS Reader and eBooks all the time. Looks like another bug in WM5 to me.
Click to expand...
Click to collapse
Funny, I have all of my apps on the Main Memory, and my .prc's, .avi's, and .ogg's on the storage card, and I've never had this problem?
(I'm using a 1 Gig Jessops card that originally came with my camera, no idea what it "really" is though)
@sun69,
the problem only occurs if you use powersave/suspend and you leave a media file open, eg when reading an ebook.
this also happens when you have a 2577 folder on the sd card and do not have a start.exe in it. It will let the device hang.
Ive found the problem to be with the SD card itself, if i use the 128mb Sandisk from my Xda II s it's fine,but within ten minutes of sticking the 512 Lexitar card in, the whole device is ten feet under...
Looks like ill need another
MurphmanL
I reformatted my 2GB SD card and one problem I had with WM5 reporting a shortage or RAM went away. Not really sure why the Exec seems to be so sensitive about SD cards.
Actually this reminds me... I used a 1GB KINGMAX SD card in my XDA II Mini and it hangs randomly... Now I'm using a 1GB Sandisk SD Plus USB in my XDA Exec and it hangs randomly too...
I am reverting back to me Panasonic 128mb SD card to see if that helps... Although it's weird that on my Xda Exec it only SOMETIMES hangs when I receive an SMS... don't know whether this is two issues or one.
I have a 4GB Transcend SD Card. I can install and run any application on it but, the camera application can't seem to read or store any pictures on it. It states: "not enough memory"
I tried reformatting it using Pocket Mechanic on my Exec and still the same result. I tried reformatting it on my computer but it can't read the 4GB SD card from Transcend.
funny I have a 1Gb Sandisk card and even if I have no media files open sometimes it just hangs on resume. The only way to get around this problem is to leave the XDA switched on all the time and swithc only the backlight.
However, this way the battery life is shorter. I think this problem should be addressed to someone who is technical (not like me) maybe we get a plausable explanation of what shall we do.
It is very annoying since when the system hangs up the mobile does not have any coverage and in sales it means loosing potential customers!!!!
XDA EXEC
Same problem Here.
I had a 1 Gig card and I often had to take it out to solve the problem.
Now I have a 2 Gig card (Sandisk Ultra II) and the problem is solved.
I'm not that technical, but wasn't there an issue with dual voltage sd card's?
I too have a memory card problem. I have loaded some pictures and videos on the card but as soon as I try to open them in File Explorer the XD Exec freezes and will only work again if I remove the memory card or reset the Exec. Then it freezes again when I try and read the memory card again. I've tried loading stuff on using Active Sync and using a memory card reader and still the same. I've even formatted the card again. It is a cheap SD memory card will I need a new memory card or is it a software problem?
@jah, my wife has this same problem on her Wizard (vario), she got a 128Mb miniSD with her Vario. If she leaves the card in and allows the device to suspend then wakes it up she gets a white blank screen and has to soft reset to recover. With the card removed the problem goes away. She had her vario replaced because of this fault (tech support thought it was the vario at fault). It was only when the problem occured with the new vario that I had a play and found with the card removed the fault went away. We haven't taken the card back yet, but I am 99% sure it is a card fault.
I might try her card with the adaptor in my Exec and see if I get the same problems as you are getting?
Regards, Simon
It seems like Dopod900/Univeral is sharing the same problem, too sensitive toward particular SD brand/model. My Dopod900 also having a huge problem recognizing the Kingston 2G SD 133x but works fine with Transcent 2G SD 150x.

Mini SD problems again ...

Hi,
This is my first post in this forum so I apologise if I am breaking any rules concerning repeating posts.
My problem is that I have a 2Gb mini SD card which appears to be very unreliable when used with the Vario. Sometimes I cannot get it to work at all. Well, sometimes I can get it to work .
However, when I insert it on an Axim PDA it works 100% of the times (through a mini-normal adapter).
I suspect that the problem may be with the Vario itself particularly the contacts mechanism. The reason I am saying this is that I can make it work sometimes by adding a bit of tape to the opposite side of the contacts in an attempt to make them press more against the Vario's ones. But this doesn't always cure the problem.
I am wondering whether anyone has any thoughts about this problem instead of just blaming the sd-card.
Cheers
jmf
I bought a 2GB card too that was acting weird with the MDA Vario. It was one from Transcend. Sometimes parts would be visible, sometimes the whole card was invisible. Returned it to the reseller, and asked for a Sandisk instead. Not the fastest card in the world, but at least it works. Not sure why the Transcend card wouldn't work though...
If you can, exchange the card for another.
I've had similar issues as the OP with my Kingston. It either shows up or doesn't. If it just refuses to show up, I can usually soft-boot to get it back. Often though, just reinserting it several times will eventually get it back online. Very odd problem though.
Thanks for your replies guys,
I think I am going to try a new card just for my piece of mind. But judging by the number of issues on mini-sd cards associated with the Vario I would say it is a phone issue rather then a card issue.
Is there a range of cards that don't seem to give problems with the Vario?
Cheers
jmf
there r many fakes around, many many...so they r not phone issues but different card problems...i use a 1gb nokia (not the best brand) that is working perfectly but i read somewhere that someone had problems with kingston (yea, kingston, mister memory in person, they make really good memorys) so i guess is a matter of luck and formating the card every now and then...i do it using wm5torage...
i had bought a 2gig Topram off ebay about 5-6 months ago, has worked flawlessly, had a 1gig topram before that, never had issues with either
Hi,
It appears that the best thing to do is to put a little bit of tape on the card (on the side opposite to the contacts).
Doing this seems to increase the number of times the card works.
I am now using 2 layers. I am wondering whether I am loosening the contacts and will, as a result, need to add more layers in the future.
Dodgy.....
jmf
Howdy,
Xda rocks! Top of the line situation!
The mini worked fine for a few weeks!
Than after installing some cab yesterday the 8125 locked up and locked up until I removed the sd card!
I cant locate the cab that did it, if that was the real problem anyway?
So with NO sd card the 8125 is about useless, except for a phone!
Great phone, but the pda has no storage now!
I sync and no problem, until I install the card than "FREEZE solid" and I have to eject the card, soft reset and good to go in the limited way!
Could someone help before I sling the thing!
Thanks very much!
Just added. . .. .. . ... . ... .. .. . ..
I did the deadly HARD reset and the card works now!
I didn't want to do that!
Cause I didn't have a backup but the thing is brand new so I didn't loose much!
Later

Micro SD not recognised on insertion!!!

Hi All,
Wonder if this is common or should I return the unit now. Had my Dopod 838 Pro for a week now. Great phone/PDA but since new, it does not always recognise a Micro SD card at first insertion. Tried 1x512 Sandisk and 2x1gb Ultra II cards with same issue. Phone has latest ROM from factory, 1.03.707.4. The insertion seems "clunky" too, that is, it doesn't go in smoothly like regular SD and Mini SD devices I have got.
What I have noticed is that if I only insert just enough to lock the card in it seems okay, but if I push it firmly home, it is more likely to remain unrecognised.
In every case, once recognised, it runs, saves, reads from the card flawlessly so it does seem like this is a hardware issue. But if all the Hermes phones are similar, it may be just one of those characteristics of the phone and nothing too much to worry about. Just like to know so I can relax or act as the case may be.
Thanks for any feedback guys...
John
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
MarkD said:
Yes, I have found a similar issue. If I remove and re-insert the card a few times it eventually gets noticed.
It's the only glitch I have had on the device after 3 flawless months
Click to expand...
Click to collapse
Quite a few seem to take a few goes before recognised but usually seem to work fine once recognised.
Might be a bit concerned about jpfe8851's clunky slot and if it seems to go past the normal stopping point - Have not seen reports about this and mine does not do this.
Mike
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
If you use your camera application to save the pictures on a memorycard, try to run the camera after inserting the card if it doesn't detect it. The camera app. then informs you that there's a new memcard inserted and do you wanna use it to save the files on.
Not so much of an hasle, considering how often you really remove/insert memory cards and the hermes has the camera button just opposite to card slot. And the application doesn't stay on the process list if you close it from the X (cross on upper right corner). The OK button doesn't completely close the application.
Inc said:
I've noticed that it works everytime for me if I insert the card with the device turned off.
Martin
Click to expand...
Click to collapse
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
y2whisper said:
Same with me I turn it off to remove and then turn it off to insert and it will pick up the card
Click to expand...
Click to collapse
This sounds like good practice and I'm sure for most folks this works. I think though there some people that struggle to get Hermes to recognise the card even when inserting it when off. Generally it does recognise it in the end but there could be a few reasons for these issues (formatting, fragmentation, poor physical contact and so on).
I think your advice is good though and should become routine whenever the card is removed/inserted.
Mike
I've used a 1GB PQI, a 2GB normal Sandisk, and a 2GB Sandisk Ultra, and all have worked fine. Except one of the 2GB doesn't like my card reader
i found formatting the card help. Originally it would only be detected if the phone was turned off.
Unfortunately I didn't have a card reader, so used an adapter to format it in my digital camera and have no idea how it formatted it. But it now works everytime without fail!
Thanks Guys...
Sounds like this is fairly common. I've found even since I posted the original question, that provided I just push the card until it clicks, it starts up every time. With my old Axim x50v and Atom, I had to really push the SD cards as far as possible to engage the lock whereas the Dopod clicks just after the edge of the card is past flush. Gently does it seems the rule.
Mike, I appreciate your concern but the clunkiness I think is more related to the card design, having the bumps along one side, than the slot. Also, these things are all rated as hot swappable, so we should all not have to turn off just to change a card. I don't change cards that often, but when I travel, I swap cards a bit as I take a couple cards with music on to listen to while flying.
For all with the issue, I suggest you do as I said in the first paragraph as that seems to be the clue, just press the card until you feel it engage the lock and see what happens.
Thanks all for your feedback. I'll carry on without a visit to service as the phone is terrific and the keyboard (my reason to replace the Atom) is superb.
Best regards,
John
*Solution*
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
i've done all the suggestions given on this topic but i still can't get my JasJam, which is about 13hours old, to recognice my microSD card. I've tried a 512mb and a 1gb and no luck... i'm leaving tomorrow and i'm worried if the service center will want to repair it rather than exchange it.
hi fone_fanatic,
if its a fault with the jasjam, you will receive a replacement if its under 30 days old. but the replacement procedure sucks.
Are you in Australia and a Telstra customer? If so, telstra calls imate support to obtain a service reference number, then they will send your pda to mobile phone solutions (MPS) in QLD, they will inspect it and then return a new jasjam to your retail outlet. once the retail outlet receives it they will give you a call to come and collect it.
the warranty is Imate, not telstra, so once it leaves their stores, imate are the ones who do the replacement through Mobile Phone Solutions.
Turn around time, 1 week for my replacement to be couriered to QLD from Melbourne, 5 days turn around time from MPS, 4 days for the new replacement to be couriered back to melbourne, 1 day for me to pick it up. so around 3 weeks.
Now, MPS is closed from Dec 22 to Jan 3 and they are out of JASJAMS, they are awaiting more from imate for warranty replacements (my friend is wating for his replacement) so turn around time could be longer.
life sucks sometimes......
Thanks for that info Jasjamming. I'm in saudi arabia visiting family and friends for the holidays, and the process you just described soounds very similar to the one that was described to me today. BUT... turns out the device is fine, the cards i tried were both Nokia MicroSD cards that came with nokia phones and for some reason the jasjam won't read them. So i bought a 1gig Sandisk and it works fine!
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
A soft reset always seems to work for me
aprmike said:
Im having the same issue with my Hermes and a Sandisk 2gb card. It worked fine for a few weeks, but now wont detect at all. Interestingly the screen comes on when the card is inserted or removed - I'll test the card in a reader to see what shows...
Click to expand...
Click to collapse
There's a thread here http://forum.xda-developers.com/showthread.php?t=294324 which gives some fixes to this problem. The thread is a bit long so it may be best to read from the end backwards.
Also, I believe this problem has been taken care of in the cooked WM6 roms. My SD card hasn't disappeared since upgrading to WM6, but did all the time when with Vodafones UK rom.
broken microSD card?
I have a Sandisk 2GB microSD card, that after a few days stopped working. Whenever I insert it, the device hangs completely. It doesn't matter whether I had turned off the device before inserting. The device stays unresponsive when I eject the card again, I always have to do a soft reset to bring the device back to live. I tried to insert the card carefully (as someone here mentioned the issue with the little notch), but it doesn't make any difference. The card is never recognized, not even after a soft reset. This is obviously very frustrating, as I had just installed a couple of useful apps on the card.
Do I need a new card or is there anything else I could try? ( I do not have a card reader....)
ROM: 1.23.78.3
ROM date: 08/01/06
Radio: 1.06.00.00
it must be the sandisk 2GB microSD cards as i have one to worked great for a week, then stopped working....i formated using the pc and now it is recognized as a 1 GB card, in both phone and pc..
QuachMD said:
I've also had the same problem, but I think I've figured it out and it's a hardware issue.
If you don't pay attention to how you put the card in, it will go in "crooked". The problem is that the little notch on the side of the microSD won't activate the switch inside the phone that tells it that "the card is in".
The solution is to watch very closely how the card goes in. If you make sure that the side of the microSD card with the notch, goes in straight and flush with the side of the slot, it will recognize it every time.
Click to expand...
Click to collapse
Quoted for truth.

Tytn freezes because of micro SD card, help!!

My device switches on by itself and then crashs with the screen on, it is not possible to access any thing and the only thing it responds to is to do a soft reset.
The only difference between now and when it was working fine is the usuage of a micro SD card. My device works perfectly when there is no SD card installed, if I install a SD card the device starts to show the stange behaviour straight away.
The SD card which I am using is a 1 GB Sandisk card. What do you think? Do you think it is a device hardware problem or what?
Thanks in advance for any offered help!
W.
eldali said:
My device switches on by itself and then crashs with the screen on, it is not possible to access any thing and the only thing it responds to is to do a soft reset.
The only difference between now and when it was working fine is the usuage of a micro SD card. My device works perfectly when there is no SD card installed, if I install a SD card the device starts to show the stange behaviour straight away.
The SD card which I am using is a 1 GB Sandisk card. What do you think? Do you think it is a device hardware problem or what?
Thanks in advance for any offered help!
W.
Click to expand...
Click to collapse
Have you tried reformatting the card in a PC card reader? FAT32, allocation size of 512. and make sure contacts on card are clean.
Mike
I did that already but with no improvement. What I don't understandis, why my device switchs on by itself, as if it detects a new SD card inserted while it is off!!
I don't want to be fast concluding it is a hardware problem, it is still under warranty, but I would like to send it only when I am sure it is hardware problem!
eldali said:
I did that already but with no improvement. What I don't understandis, why my device switchs on by itself, as if it detects a new SD card inserted while it is off!!
I don't want to be fast concluding it is a hardware problem, it is still under warranty, but I would like to send it only when I am sure it is hardware problem!
Click to expand...
Click to collapse
Need to establish if it's the card or device. Don't suppose you can access another card?
Mike
I have only one card, it seems I will have to buy another one, just to do the test! I will do that today in the evening, unless someone has better ideas.
thx
W.
There's a bit discussion going on already... see this thread: http://forum.xda-developers.com/showthread.php?t=294324
Well, I had some similar problems. Now I make sure that EVERY application & service running is on the main device memory (RAM). eMail attachments, browser cache, all today add-ons and all applications that run with a schedule (like Backup etc.) - Only documents, Tomtom Maps and Games are left on the SD card. Reduced freezes to one in a week.
Well, and I just ordered a Kingston card and will compare it to SanDisk. Both 2GB.
I tried another 512 Mbyte card, it seems better so far (only since 1 day). I didn't have any freezes, but the device wakes up by itself from time to time, although the option to wake up when a key is pressed is disabled. I can't understand this!!
Kingston 2GB card working perfect so far. Running WM6 (check my signature).

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