Hi,
Yesterday I've turned off using soft key my Qtek 9100 whilst it was connected through USB to my laptop and charging. I observed that led which indicates charging also turned of but thought that's normal behaviour.
And... today's morning when I tried to turn device on it's not possible. I've also tried to soft reset and it also doesn't help.
What can I do now? What to check in order to find what's wrong with device?
Thanks in advance for your help!
Dawid
wont turn on
Try charging using the AC power adapter. Was the battery level low when it was connected to the laptop?You see the amp on usb port is only 500 and may not be able to charge the attery if went dead. Goodluck!
I've tried to recharge it using charger which comes with my GPS as it has same parameters (5VDC/1A) as charger supplied with Qtek 9100. And I was able to start device but after a few seconds it turned off again.
It meant for me that with hardware everything is ok and I started to find original charger which finally solved problem.
Clemsyn - many thanks for your help!
Cheers,
Dawid
ur welcome!
Related
Hi
I having a problem yesterday my perfectly working qtek ran out of power and had shut down by it self, my wife tried to turn it on and it started to boot, came in WM5 but shut down once again. Now it is dead it will not charge run with out battery or anything it like a brick.
Any suggestions to get it to work is appreciated
regards Bo
This might sound stupid but have u tried taking out the battery and butting it back in?
have same problem, taking batery off/on does not help. any hints?
anr said:
have same problem, taking batery off/on does not help. any hints?
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Click to collapse
u need to charge the batterie from tha wall. maybe all nite.or find another way of charging the batterie.
faria said:
u need to charge the batterie from tha wall. maybe all nite.or find another way of charging the batterie.
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Click to collapse
Yea as he mentioned...
I'm going to assume (since you posted here) the 9100 is a variation of the Wizard. In my MDA manual (and learned by testing) a dead Wizard will only get a charge from the wall charger. It will not charge via USB unless it still has some power. Use the charger that came with the phone (not the sync cable). You should notice the charge light come on instantly. The phone can be put on the Sync cable to charge arfter being on the wall cord for like 5 or 10 minutes to finish charging if you want.
frazell said:
Yea as he mentioned...
I'm going to assume (since you posted here) the 9100 is a variation of the Wizard. In my MDA manual (and learned by testing) a dead Wizard will only get a charge from the wall charger. It will not charge via USB unless it still has some power. Use the charger that came with the phone (not the sync cable). You should notice the charge light come on instantly. The phone can be put on the Sync cable to charge arfter being on the wall cord for like 5 or 10 minutes to finish charging if you want.
Click to expand...
Click to collapse
there is a topic here somewere.in how to charge a dead wizard from a 9v battterie or from a hacked usb cable.
Hi guys,
Fairly often, when I impale my Hermes on its mains or car charger or a USB lead it doesn't start charging unless I do a soft reset.
Am I alone in this?
Ta
No you aren't! I just started experiencing this a couple of days ago actually! It's quite annoying!
linker3000 said:
Hi guys,
Fairly often, when I impale my Hermes on its mains or car charger or a USB lead it doesn't start charging unless I do a soft reset.
Am I alone in this?
Ta
Click to expand...
Click to collapse
I've only had this once. Refused to charge and red light remained on. I had to remove battery for ten minutes and reinsert before it worked. I think it was caused by letting battery run down very very low. I now charge much more frequently often by usb to pc. Never had problem repeat so far!
I've had a few regular phones do this too with battery not reporting it's charge correctly and refusing to start charging, but in all cases it was due to how very flat the battery was. I have also seen a couple of posts where people with barand new out of the box TyTns refuse to start or charge with only red light showing. Usually after much infuriating fiddling about it eventually works.
Mike
Mike
linker3000 said:
Fairly often, when I impale my Hermes on its mains or car charger or a USB lead it doesn't start charging unless I do a soft reset.
Click to expand...
Click to collapse
Don't know if this helps, but I often have this problem with my Universal (XDA Exec). There is a thread about it on the Universal forum.
The easiest solution for the Universal is to switch it off, connect the charger, wait for the LED to change to Yellow (charging) and then switch it on again. I only got my Hermes (Vario II) yesterday so I don't know if this works for it. If not, apologies for the red herring.
mine to but sometime and only with the car recharger; if i soft reset it run...
Philip said:
Don't know if this helps, but I often have this problem with my Universal (XDA Exec). There is a thread about it on the Universal forum.
The easiest solution for the Universal is to switch it off, connect the charger, wait for the LED to change to Yellow (charging) and then switch it on again. I only got my Hermes (Vario II) yesterday so I don't know if this works for it. If not, apologies for the red herring.
Click to expand...
Click to collapse
this is the method I have use aswell
annoying especially when if connected gps and blue tooth sound in mycar I cradle it plug in charger so screen stays on and it doesn't change to exteral power
so i have soft reset
and I have to start up wireless stereo again via blue tooth options
( is there away to get it to automaticly switch to wireless stereo when it's in range and paired then back when not in range )
I have tried charging my XDA Trion (Hermes) via a USB 12 car adapter. There appears to be charge to the cable, but the XDA is not charging.
Th ebattery level was low, but I charge dit up to over 40% and it still didn't kick in.
Any ideas ?
TIA, Davebo.
davebo said:
I have tried charging my XDA Trion (Hermes) via a USB 12 car adapter. There appears to be charge to the cable, but the XDA is not charging.
Th ebattery level was low, but I charge dit up to over 40% and it still didn't kick in.
Any ideas ?
TIA, Davebo.
Click to expand...
Click to collapse
There is an issue re. in car charging when the device only charges when off. See the link in my signature and find the section on charging problems. May or may not be relevant to your case. Some leads have a slightly different configuration regarding earthing which can cause problems.
Mike
Ta.
Mike,
Thanks for the reply. I think it is how the pins are set up. Apparently mains chargers uses different pins to synch cables.
In the end I had to boot up my laptop and charge the handset off the USB (same cable!) from that.
I have ordered a car cradle, which I will need anyway. Hopefully, that will have the correct pins. (Or it will be going back!).
Cheers, DBo.
davebo
matey i bought a car charger from ebay only a few quid- an it charges the device while the device is on-
if you still need another charger I can try searching for the one i got from ebay? let me know.
Ta
N2h,
Ta very much, I already have one on order though now.
I went for one from the same place I got my Wizard one from (PDAMods). It was about £25 + P&P. The upside is it will fit the limpet-like screen mount I have. (The standard ones are typically rubbish IMHO).
Thanks anyway, DBo.
weird
I have found that it doesn't charge oif it is 'on' and that I have to do a soft reset before it will work whenever I change between plug and car. It drives me mad.
Faria's WM6 ROM had a fix in it for this - the HTC original ROMs do some sort of checking for a particular pin to be grounded, and if it isn't, it doesn't allow a charge. But if you turn the phone completely off, or soft reset, it works for a while until you disconnect or put the phone in standby. Nobody knows what Faria did to fix this, but I can verify that suddenly my old car charger worked. Unfortunately other issues in Faria's ROM made me move on a to a more stable software version.
Hi to all masters,
I've just bought an O2 Xda Exec from ebay. I'm so happy that day when the device was delivered to me as this is my frist VGA screen pda. As i opened the box, i found out that the USB cable was missing, so i emailed the seller and he promised to send me the USB cable soon. Having no USB cable, I borrowed an USB 2.0 cable from my friend.
When unboxed, the battery was inserted into the device so i thought it can be turned on but i realised that the device doesnt turn on at all. Thinking that this might be caused by the drained battery, i pluged in the charger and the RIGHT LED illumates in RED instead (Amber indicates charging). I waited for 5 hours and tried to turn it on again but the problem is still there.
I'm thinking that the charger might be a problem so this time I used the USB cable and plug into the device. Surprisingly, the RIGHT LED now turn Amber and was able to turn on but showing critical battery level at 2%.
However, after a few minutes, the Amber light went off and the device stop charging. Then I turn off the power button and the Amber lights appear again. I realised that I can only charge the device by using the USB cable and that the device will be charged when it is turned off. Here is the summary of my device problem:
1) The device will not charge instead the battery will be drained when using the charger.
2) When using USB cable the device will ONLY charge when it is turned off.
3) When turn on the device and connect to the PC, the PC does not detect the deivce and the charging went off.
Ok, somehow i can find a way to charge it but the big problem now is i cant even get it sync to my PC.
When i turn on the device and connect it to my PC, there was no respond. I could only get the PC the detect the device in a split of a second when my device reboot at the beginning but it was detected as unknown device then it will dissapear.
My pc couldnt detect my O2! I've tried a few ways stated in this forum which are:
1) Hard reset device
2) Reinstall Active Sync
3) Using the software FixASRunAt.exe
4) Changing USB to IR and click Start and Stop
All these methods could not solve my device issue. Now I'm not sure if its the software problem or the hardware problem.
This is a weird problem for a pocket pc and I felt like I'm being cheated that i bought a faulty O2 Xda Exec. If there is someone who experienced this problem and know how to solve this problem please please please please help me. I really like this O2 Xda Exec and i wish it can be function as normal. Thanks.
Hi Guys
I have a problem with my TyTN at the moment.
My device is not charging.
Yesterday i put it in my Docking Station and wait a little time.
But Now the Tynt isnt charged.
I think ist a Problem with my TyTN Hardware.
I have all Power Supplys used they i have, but it doesent work.
Can you help me?
Its this a problem with the accu or a fuse on the circuit ?
Sorry for my broken english i hope you understand me.
Regards Patrik Laube
Hello,
first of all, try to soft reset the device.
If it fails, hard reset it.
If it doesn't work, go the service center.
Good luck
The above advice is fine. But you did not say if any of the LEDs are lit.
Do you get the red NO CHARGE LED?
Does your phone operate normally except for not charging?
Mike
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
I had a similar problem, which was sorted by a new rom, but I ascertained it was software problem when I realised it charged when powered off.
PatrikLaube said:
Hello
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
I'm having an issue along these lines, also.
My phone has been working fine untill the other night when I tried to charge it via the wall electrical outlet. It will not charge at all, the battery has been drained to nothing and I can't turn it on. The yellowish light doesn't turn on when I plug it in like it used to.
I don't know if this is a battery issue or an issue with the USB connection inside of the phone. On a side note, when it did have power and I tried to connect it to the USB via the PC; it didn't work. The phone was on, but the computer didn't even notice the phone was plugged in. That leads me to believe it would be a connection issue; but I'm not quite sure.
If anyone has anything they can add to this I would appreciate it, thank you.
P.S. Bringing it to a service center is a bit out of the question in the mean time seeing as it was bought on eBay and funds are limited for the time-being.
MiZi666 said:
hi,
try this: when your device is connected via usb, tab on the battery icon in the taskbar on you device, go to the register "advanced" and check/uncheck "When Device is turned on, do not charge the battery when connected to the pc"
thats it
greetz
mizi
Click to expand...
Click to collapse
Hello, I cannot find the "When Device is turned on, do not charge the battery when connected to the pc" in my device. My Rom is WM6.1 CE OS 5.2.20273 cooked by dvha79_ddt.
My HTC TyTN has the sample problem, but i can use the USB to charge normally. It cannot work using my AC adapter Only when the device is open...
About your Battery Issue.
I'll tell you exactly why ur phone isnt charging anymore... If you have been charging it alot on the USB or pretty much any!! charging on the USB u have killed ur battery, never charge your phone on the USB it kinda sucks they should make these phones able to be Sync'd thru USB without a battery cause these batteries should not be powered thru the USB over Time... from syncing to your pc will kill these batteries i have noticed that when u sync this Tytn Ithru USB and the device is at say 70% it charges up to 100% pretty fast i would recommand to you and anyone who reads this dont sync your TYTN or any HTCC phone for to long to the USB Cause it will Trash your batteries Life down the road... Hope this was HELPFUL.
Cheers
Paul
PatrikLaube said:
Hello
My Phone is working fine but i cant charge it with the original HTC adapter.
I must load the accu with a special loader.
USB and Charge dont work....
And i have no warranty I cant send it to my operator.
When i plug in the USB Cable it doesent make everthing.
I think it was a to high voltage on the USB or the USB Ground ( - ) had a electrical Power for a litte moment.
Have you an idea?
Thanks for yur help.
Regards Patrik
Click to expand...
Click to collapse
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
does anyone has a solution to this ?
hi, did anyone solve this problem ? ive got the same problem with my htc touch cruise, i think it charges when turned off but doesnt when on. the orange light doesnt turn on when i plug usb to charge it and it doesnt sync thru the PC neither.
Does anyone has a solution to this ?Thanks a lot!
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
gypsygirl13 said:
^I'm having the same problem with my herm200. I did the soft reset, hard reset changed ROMs but still the same problem. I don't think it's the usb connector because if it is it wouldn't have been able to charge the phone even if it's turned off. Before I'm able to charge it turned on but it would take a few minutes before the orange led turns on, but when I use the phone or if I receive a text the orange led would turn off it's like the charger disconnects but after a few minutes it would go back again. Now it just wouldn't charge turned on, sometimes it gets worse where it just wouldn't charge on or off.
Now I'm already planning to buy an external battery charger.
Click to expand...
Click to collapse
Are you using an official 1000mA charger? (Not a 500mA one) 500mA ones work, but they are under-powered and can cause strange behaviour, like not charging whilst turned on or whilst on a call. Similar problems can be found with car-chargers that will not charge until the device is soft reset.
Mike
^no it's not the official charger, I have this usb wall charger called Power Juice (phone and mp3 charger).
Input Voltage: AC100-240V
Output Voltage: 5V
Output Current:1000mAh
Do you think it's because I'm not using the original charger?
fixed my charging problems
The boyfriend told me to try a new cable for my charger so he bought me a 5pin usb cable, tried it at home and it worked! I still need to turn off the screen sometimes but that's ok at least I don't have to turn off the phone anymore. Now my battery charges less than 3 hours.
Hold both SoftKeys and Then press the Power button
Or you can also hold both softkeys and then put your stylus into the reset hole.
answer why it does not charge through the usb
Sorry for the very very late response. Under electrical legislation all hand held electrical devices must be insulated and fused. Some of the chargers that you can purchase are sealed without fuse which indicates that the phone has a fuse contained within its circuitry (or there may be 2 fuses one in each device) .
The problem you have encountered is that you have connected your phone to a computer or mains supply to charge. There has been a surge in the electrical supply either on connection or by un-connecting from these supplies (e.g. connect to the computer as it is booting would see a 65w signal through the USB) and this more often than not blows the fuse which sits on the PCB (printed circuit board) just after the usb connection internally to the phone.
you can either have the fuse fixed for 20/25 gbp or you can purchase a new circuit board or you can use an external charger for the battery. As it is only the power input point that is faulty.
hope this helps
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
cyberdroxxx said:
Since we are at this non-charging & battery issue, I would like to ask this question on the D838pro. My battery won't charge even after 24 hours of charging. The red LED blinks thru the whole process. The LED did not turn on to orange or green. It is the battery problem because my spare battery works well. I would like to know what is wrong with the battery as I am willing to strip down the battery. Could it be the battery circuit or wiring that had fired?
Click to expand...
Click to collapse
Never tried stripping down a battery, some things... well, just don't seem worth it. However as a learning exercise it might be interesting. Without lots of testing on a good battery with a multimeter then I have no clue what the readings should be between all the contacts. (Now there's a little job for you) It is as likely the internal structure of the battery is screwed as it is to be a wiring problem.
If you solve it you can certainly report back here
Mike