I had my XDA Exec in its pouch and carried in my leather jacket pocket whilst on my motorbike on the motorway.
It started to rain heavily but I thought the phone would still stay dry.
Anyway, when I got home, water had managed to leak into the jacket and through the pouch and the Exec was pretty wet.
I left it to try, but now have the following problems.
1) Screen turns off when used in landscape mode and only works in portrait. Its like the device just turns off.
2) The device seems to slowdown like there are many apps running and the only way to speed it up is to soft reset.
3) My backspace key only works when I press it down hard.
So can this all be repaired, and where do I take / send the device. I'm in the UK.
Thanks for any help.
IMMEDIATELY remove the battery. open the device if you have the tools and let it dry for TWO WEEKS.
Most water damage would be easy to remedy if it were not for an overzealous user switching the device back on way too early.
hmmm though i agree with the advice of taking the device apart i do not agree with just letting it stand for two weeks, that will let the motherboard 'rust'.
mineral spirits and alike are great for cleaning the chips, be very carefull not to use to much for that will also create damage. worst case scenario this will remove any signs of water damage then u can claim on warrenty.
Related
It happend while I was taking my cloths off for taking a bath
I dropped it inside our WC and my 2GB SD Card was gone far away inside that damn WC and never found it
I tried to pull out the battery but I couldn't pull that damn battery out for 5 min.
Anfter 5 hours drying with a hair dryer I put the battery and other stuff back and there was NO life After pushing the softreset hole some 10-20 times and putting it to charge there was a little life back some blue lines at the screen.
Now after 5 more hours it starts, but after some resets (some times there is only blue lines) and when it starts it freezez very much...
Should I send it for repairing?
Does the worranty covers it? (I bought it from Internet)
Would reflashing help?
Please advice...
tbh, I would have left it to dry normally in a warm place for 24 hrs before even considering to power it up, as (not 100% certain) I think the hairdryer creates static, which could damage the electronics inside, plus, you can't guarantee that it will have dried it out completely, which means, when you started it up, it could have still been damp in the middle and damaged something.
does it look like it has been water damaged? if not, then your best bet would be to not mention that fact, and just say it has suddenly started being funny, not booting up and freezing alot.
I doubt a reflash will fix it, but it is something for nothing, so worth a shot, however long it is.
*edit* if the company won't replace it, you could try your house insurance...
Thanks alot for the reply wytey,
I think there is something damaged, becouse when I soft reset it after freezing there comes a couple of times a light blue screen with blue and white lines...after soft reseting 3-4 times again it loads normaly again but freezez after 5-10 mins again
I was soo happy with my Jasjar >:'(
Your device has been damaged by water.
This is not covered by warranty.
It might not be covered by any insurrance you might have through your service provider.
You may be able to get it covered under home insurrance.
There isn't a case for a wet PDA. But I've read a recent article of getting back a Linksys router that has been soaked wet by rain water. See the real life experience here
http://www.grynx.com/index.php/projects/salvage-your-device-after-liquid-spill/1/
Probably you can do the same?
I dropped my Wizard in the bath, took out the battery and let it dry for about a day or so. Evrything works just fine.. So you should have dry it for over a day or more to be shure no water is left in it
Very timely.
http://www.lifehacker.com/software/hardware/save-your-electronics-from-spilled-liquid-150085.php
V
Thanks for replies guys,
Usefull article, but I think it's too late now, I couldn't take out the battery for 5 mins, then how to open the device and clean the components/circute
Can they prove it if I don't mention water?
Home insurrance would be a big lie, but who cares they get money from me every month (what to say to them? stolen? bropped in water?)
Thanks again for your times guys
I may be wrong , but I beleive there is an "indicator" in most modern equipment that shows up if there has been any water damage
anyone who knows how to repair phones and look at pcb boards etc. will KNOW right away that it has been water damaged. Impossible to hide (unless you yourself are also a technician).
I know because I own a phone repair shop and have been doing repairs for a lot of years.
One of the IC may be damaged, so when your device starts to get warm (as you said 5-10 mins) it cannot hold the power.
Just think yourself lucky that it's only an IC and not a CPU.
E-mail me on [email protected] if you need more help and advice
hb328_dtdd said:
anyone who knows how to repair phones and look at pcb boards etc. will KNOW right away that it has been water damaged. Impossible to hide (unless you yourself are also a technician).
I know because I own a phone repair shop and have been doing repairs for a lot of years.
One of the IC may be damaged, so when your device starts to get warm (as you said 5-10 mins) it cannot hold the power.
Just think yourself lucky that it's only an IC and not a CPU.
E-mail me on [email protected] if you need more help and advice
Click to expand...
Click to collapse
THanks alot for the info hb328_dtdd
If it's an IC, is it hard to repair it? how much would it cost me?
thanks
I (or whoever you decide to check the device) will have to open the unit up and clean out the residue of water and then do thorough tests first, it may not be an IC problem, even if it is an IC problem it may not actually be broken and will work again after cleaning and sonic waves passed through it.
Depending on which IC is broken and how hard it is to replace it, and also if it has caused any other side effects to the other chips, the repair in theory should not cost too much at all as it does not seem serious (from what I read from your post anyway).
E-mail me with more description of the problem and I will try and give you some tips to get it running, if that fails then you can decide whether to send it away or take it to local engineer to repair.
Hope this helps
the Gadget (Ch 5 UK )show did a piece on stuff getting wet. I htink they all came back to life one way or another but the were left to dry slowly I think for a day or 2. so you could hold out for live in the thing yet?
I hate the fact that Dopod 900 is very slippery, don't you think? I'm looking for a rubber casing like the one for O2 and Ipod.
Dopod 900 enclosure is too slippery, I'm so worry I may drop it too.
I am selling some Pocket PCs and this happened to two of my customers. But the device was an Ipaq 37XX and 38XX.
Both devices I put on a warm place and left there for 4 days. Then after this I powered them up. The Ipaq 37XX had only a bad LCD light, which was flickering sometimes and was not bright. the 38XX worked good again.
Anywasys, you need to check your device and have it cleaned. The biggest problem is the fact that there is so little space between smd mounted chips and the PCB that the water stays in between never drying and makes the metal rust. I had this experience with a cell phone already.
So you can try following:
(1) pay for cleaning and repair
or
(2) try to get it guarantee exchanged, which is also possible as for a pocket pc the technicians normally do not check for water damage. But if you have bad luck, somebody will notice this and you get nothing replaced.
I managed the same thing a while ago with my Xda2, and the symptoms were pretty much the same when it first happened (random lines and 'blotches' across the screen, freezing)..
Without haste, I removed the battery, sd card and mopped up any moisture from inside the battery compartment.. placed it in a warm place in an attempt to evaporate the moisture from the device. I left it for 24 hours before powering the device back up.
It DID work afterwards and I was a bit suprised and relieved at its resilience to liquid.
The important thing is to make sure the board and pins of the chips are not shorted by liquid, if you cannot get to the board, evaporation in a warm place is probably your best bet...Just watch out how you apply heat for the sake of the screen (and possibly the keys on the exec).
I dropped my XDA II into a canal and managed to save it. The problem is the water can't evaporate easily. I took the battery off and put it on a radiator. It took 7 days to finally dry out! It worked ok though.
You probably still have water in yours, so I would recommend putting it on a radiator or somewhere hot and just leaving it. You haven't got anything to lose
After almost 2 days inside the radiator it still has the same freezing/dying problem I thinks something is damaged inside ((( And now I can't find any electronic service in Denmark who can repare it
just because it's dry doesn't mean it fix itself, people often mistake this. Sometimes people get their phones to WORK after it's DRY but little do they know what is really happening inside the phone each time they power it back on and the residue is still there inside the phone lurking in the spaces between the pcb and the chips.
no matter what anyone says, I always tell people the same thing:
YOU MUST GET IT PROFESSIONALLY FIXED
My suggestion and this has never failed me yet.
1. After being dropped in liquid, DO NOT SWITCH ON - This is where most of the real damage will occur. If it is/was switched on remove battery as quickly as possible.
2. Strip down and remove any thing you can do easily, covers, sd card, stylus, sim, battery.
3. Waste a whole aerosol of switch cleaner, squirt it anywhere and everywhere you possibly can, literally fill it up with the stuff so it is pouring out of every hole. Do NOT use WD40, it must be electrical switch cleaner that will leave no residue at all!
4. Allow as much as possible of the switch cleaner to drip out and then allow it to dry, do not force dry with a hair dryer and even a radiator is too harsh. I find airing cupboard where the hot water tank is is the best place.
5. Leave at least 48 hours before putting everything back together and switching on, if it does not work straight away, strip it down again and leave another 24 hours, keep repeating for 7 days.
http://www.maplin.co.uk/Module.aspx?ModuleNo=27515&criteria=switch cleaner&doy=29m1
Good luck!
After a trip to the beach the screen on my phone looks "foggy" like some water vapor is inside, after a few days the screen return to normal apearence again, then when i turn on my phone again the icons on the screen apear like always i touch it very fast , randomly (not at the same button-icon) , i think is something wrong with the touch screen, is there any way to "clean" inside of the touch screen or how can i fix that ?, i already try installing a new Rom and same thing hapen.
sounds like you got some moisture inside the phone. Assuming you didn't do anything to allow the phone to get wet, you may have justification for a warranty replacement since, IMHO, the phone really shouldn't let that much moisture in there to cause a problem like that just from carrying it with you. If you did allow water to enter the phone somehow or it's out of warranty, you could try putting it somewhere warm and dry for a couple of days. I have even heard of people using the oven (on it's lowest setting). That shouldn't really get hot enough to damage anything, but I'm not responsible if you try that and you cook the phone (although, really, it's not working right now anyways) Remove the battery cover and battery to aid in circulation. If you can rig a small fan to blow at it, that might help a little too. If that doesn't work or you feel adventurous, removing the front bezel would probably go a long way towards drying things out too, especially coupled with a fan or the oven method mentioned above.
hey everyone.
Through a random episode in the rain, my phone was soaked in water.
I have all the buttons working, except for the touch display.
It doesn't respond to anything when I touch the screen (Finger or stylus).
Any suggestions on getting it to work again? It was working before, not anymore .
Was it operated while wet?
If so, it may be fried.
If you are VERY lucky, it just got gunked up when the water hit all the crud that inevitably collects beneath the buttons and other cracks between the case edges.
Turn it off, remove the battery.
Open the case and disassemble it (the more thorough you are here, the better your results will be).
Take a blow-dryer to EVERYTHING for a good solid hour at its highest setting (or until your blow dryer quits heating air).
With some isopropyl alcohol and a cotton swab, carefully clean away anything that doesn't belong there. Keep checking for streaks. Streaks mean there's still more gunk to remove.
When you are done cleaning it, wait at least 24 hours before buttoning it back together. It needs to be bone dry. If it's humid in your area, dig through old gadget boxes, jerky bags, etc. and find as many desiccant packets you can, dropping them in a box with the phone parts overnight.
Reassemble and turn it back on. If it survived, it will work fine. If not, you'll probably be able to sell the parts here...
.
Sounds good,
but all the other buttons work 100%
It's just the Touch screen (the display itself works), doesn't accept any input.'
Otherwise, SmartKey 1-handed operation is saving my life at the moment lol.
shadezero said:
It's just the Touch screen (the display itself works), doesn't accept any input.'
Click to expand...
Click to collapse
Well, you might get away with just checking the connections between the screen and the main circuitry, but I'd still do the cleaning, to prevent any increase in problems. Water in phones = never a good idea. (Duh, right?)
I have been using AT&T 8525 for about 5 months now. Dropped it in office a week back and it was on an uncarpetted surface. No external damage but it powered off. I had to try for a while to power it on but eventually it did power on.
Since this event it just powers off on its own. Right now, even minor jerks cause it to shut down. When you pull the phone out of your pocket after a while, it has already shut down!!! Took it for repair to a local cell phone repair assuming it might have some connector damage but they could not figure out the problem. They opened it, cleaned the interiors (as it had dust build up) and according to them everything appeared normal.
What would you guys recommend? It is running Schaps 4.30. I see that HTC has a repair service in US.....had anyone tried that?
Sounds like battery might be a little bit loose... Jam something in behind the battery to make sure of constant connection... You're not the first with this complaint. The battey terminals may have been bent back just enough to cause this intermittant problem, especially when it gets jolted, the battery disconnects from the teminals causing an automatic shutdown due to no power.. Just thank god you didn't break the terminals off. Sometimes can be fixed but if the break is at board level, you may as well sell it off on ebay for parts because its just about impossible to fix then.
Cheers...
Very smart ultramag!! Your reply made me think what I did after it fell down. At that time I did think that the battery was loose as it was running when on active syn (powered by laptop) but not when I removed the cord. I did turn the terminals a bit and it powered on after few attempts (the drop must have given the circuitry some shock to recover after sometime).
I have jammed a paper on the side of the battery opposite the battery terminal. Will report back in a day or two if it still gives any problems. That should help others with the same problem.
Also this event has taught me that invisible shield (the plastic shield that we stick on) perhaps may not be the best protection. Case is a must to absorb the shock!
ok the problem still continues despite sticking a paper on the battery side (opp the terminal). I do believe that the battery was part of the problem. Before sticking in the paper, it used to give me a Red LED for few seconds when I attempted charging and then turned to amber. Now that problem is not there....it turns to amber right away on plugging in the device.
So part of the problem is addressed but the Hermes still powers down on its own when subject to minimum shock (in your pockets and you are walking around in the office or driving a car). What do you suggest? Should I send it in to HTC? Are they good about addressing repair issues?
... and yet I think it probably is the contacts as suggested above. It may be that it's a little more than just the contacts not pressing firmly on the battery though. There have been cases where a fall has actually broken/cracked the solder joints between the contacts and the board. A trickier thing to fix unless you have some skills in that direction.
Mike
AT&T powers off after drop - HTC's take on the situation
Ok so here is HTC's evaluation of the situation.
They want to change the main board (mother-board I guess). In addition, though the phone is just 4 months old (was purchased refurb from AT&T) and has barely any scratches, they would replace the casing, the keyboard and the structure that holds the keyboard and LCD. And they would ONLY charge me $272. Isn't that ridicuously amazing??
To me it seems they can't figure out what the hell is going on, so lets just go ahead and replace a bunch of things and one of them should be a hit.
I have asked them to send the phone back. Mike, do you think the main-board could be the issue? Any recommendations of who I could try for repair.....or what I should ask the repair guy to look into to find out if the main board is the issue or not?
Only $272??? Good God! That lot would cost you around $450 if it were fixed at HTC UK!!
If the drop caused cracking internally then that may be why they want to replace the rest. if there are known defects that are not repaired, they cannot guarantee the repair and so will not do it at all if you do not agree to the whole thing.
of course, you could be right and they have no clue and simply want to replace everything and hope something gets fixed....
Don't PPCtechs also do repairs on that side of the pond?
Ok so I've had a TD2 for 8 months now.
Had it is a soft rubber case for all its life. But my touch screen has started doing funny things. When I try to scroll the screen jumps back to the previous position and when I try and click on a button it doesn't recognize it.
Then I had a look at the So I thought it was the protective layer on the screen so I removed it only to find that the there is a thin line of oily like fluid under the glass of my phone. I think this is screen delamination.
Has anyone else experienced this sort of thing?
Know how criminal the Cell companies are in my country this will never be under warranty.
Does any have any thoughts for me. I'm going to try take it back. Though I have hardSPL the phone.. so not sure what the right steps are to change it back.
hello.
yesterday i ripped off genuine protective layer too. when tried to scroll, had strange reaction- view jumped in oposite to scroll direction. after longer inspection, under protection film, discovered ?condensated? water, so ripped shield and reattached again. worked for few minutes, and after needed to repeat same procedure again. after few rippofs- edges of film doesn't cling any more, so i trow out this film. without film device works very well, and now i think about:
1. buy cheap protective films in 10-20 packs;
2. buy expensive/very strong protection film (do not remember name, know from advertisement- usa military uses)
3. do not use protection at all.
For weak or two, i'll try working without protection. Working with stylus ~3 hours per day (usualy reading books), without stylus (answering call's, copying files, chating, browsing internet, etc), keeping in pocket without keys .
today discovered that same splashes of liquid without protective film. they where smaller and disapeared when i slightly squized phone sides.
You all have collapsed your screen.
The oily film under the screen is referred to as newton rings.
Search for "Topaz screen replacement".
A quick fix is to stick duct tape to it and try to seperate the layers.
If you have HSPL and wish to return it under warranty, you must flash your original ROM then flash stock SPL, however they will not cover the screen and will charge you for the repair anyway.
Thanks Guys
Well I took it in ... and we'll see.
Just a little bummed I really looked after that phone well... little too expensive to replace every 8 months...
Anyway