Database Users

activesync wierdness

When I have my cingular 8125 connected to my desktop and activesync is running, I can't connect to anything on the internet with my PDA.
I'm accustomed to being able to do that and my previous PDA devices used activesync and the PC's internet connection to do that. Can the 8125 not do that?

Yes, the 8125 and other variants of the Wizard can use ActiveSync's "passthrough" function using port 5721, so it's definitely not exhibiting normal behavior.
ActiveSync is syncing ok? Do you get the two back and forth arrows icon on top (indicating a passthrough connection)? What happens when you try to browse?
I confess I haven't seen this before but I would start by opening a command prompt on your pc. Type the command
telnet 169.254.2.2 5721.
If it returns "Connect failed" you have some software blocking the connection -- possibly firewall since it's the often the culprit in AS connectivity issues, but possibly other sync software, or vpn.
You might try disabling your startup items using msconfig then see if it works -- go to start > run > msconfig.
On the General tab, click Selective Startup, then uncheck the Load Startup Items box. Then click the Services tab, check the box that says Hide All Microsoft services, then disable the remainding services. Reboot.
You'll need to run AS manually once it's booted then see if it will let you use the passthrough connection.

Well, it syncs just fine. It just doesn't get the passthough connection.
The telnet works just fine also.

Interesting. What does it do when you try to browse using the passthrough? Does it try to open a gprs connection instead? Does it give an error message?

It errors out with a message: "The page cannot be displayed because the connection was lost. Please try again."

Some more information.
When connected via activesync, I can check email. It's only the pocket IE that can't get to anywhere.
Any ideas?

i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:

dmonik said:
i'm hating activesync 4.1, it disconnects halfway through a file transfer then renders my device unuseable til i soft reset and makes my pc not shut down without unplugging it :x
Ive done all the firewall settings etc but it still doesnt work properly, i can only stay connected to my pc for about 3 mins.
Guess im gonna have to buy a card reader :roll:
Click to expand...
Click to collapse
Out of curiousity, are you syncing with bluetooth or USB?

with usb, i also have wifi in the house but it wont log on to that either :roll: it finds it ok (and next doors hehe :twisted: ) but thats as far as it'll go. it wont accept the network password (im using the pkey method)
ive done all the stuff suggested by m$oft but nothing seems to help. it could be an issue with my home network stealing the bandwidth apparently-does this sound right? i never had a problem with my ppc2003 ipaq on active sync 3.8 but now that wont work either without cutting off after 3 mins.
why does m$oft crap never work

When the Wizard is connected and the Activesync box shows on your Computer, when u go to File > Connection settings.
Is the tab "This computer is connected to:"
set to "the internet"
Cuz that was the problem with mine. I set it to internet, and voila!, hello world wide web.

i only want to transfer music+videos+photos etc, not bothered about syncing the other stuff like contacts or using it to go online as im on an unlimited data tariff anyway

I'm having somewhat similar issues to the OP. Activesync Sync's fine, I can transfer files to/from the phone...however Passthrough doesn't work. I've disabled my firewall, and checked and rechecked all the settings on the PC and the Phone with no luck. If anyone has anything to suggest please let me know.
-AnarchE

I hope it's ok to ask this question in your thread. It regards activesync and outlook. My problem is that I can not add a calendar event with any text added to the note field on my cell phone (Cingular 8125) and have it sync to Outlook on the PC. I always get an "attention required" message followed by a error code: support code 1.
If I only have a calendar topic and location without any notes, it syncs up fine. Or I can add an event on the PC and have lots of notes and it syncs to the phone just fine...but not vice versa.
Just wondering if any of you have a similar issue - I have Activesync 4.2 and Outlook 2002
Incidentally, I can surf thru my phone when connected usb to my Dell Inspiron notebook.
thanks

Active Sync does not connect

I have a new MDA Universal and I had an MDA Blue Angel before. Therefore, I had Active Sync installed on my laptop.
Sync on the Blue Angel did - and still does - work fine. Only the Universal does not get connected. It says on the desktop that it was trying to connect, but that takes forever and in the end, only the green arrows went circling about. On the device, I am missing a window pop-up which came under wm2003 when it connected on AS, but I guess they don't have this anymore. When I click on the sync icon on the pda, it tells me it was connected.
I have tried:
Uninstalling AS and re-installing it with and without re-booting my desktop in between
soft and hardresettin the pda several times
turning the windows firewall on and off and deactivating antivir
upgrading to AS 4.2
Downgrading back to 4.1
I cannot even delete partnerships. I dont even get that far.
It almost looks like AS is not properly installed on the pda... not knowing how I should change this since I cant install anything without a connection...
Any ideas?
sacha

Problems With Avtive Sync

Hi,
I have seen this topic being discussed many times, and I have read a lot of threads. Tried all. But no solution.
I am having problems with Active Sync
Active Sync 4.1.0.
---------------------------
ROM Version: 2.21.4.1 WWE
ROM Date: 3/9/06
Radio Version: 02.07.10
Protocol Ver: 413.1.03
CPU: OMAP850
Model No: WIZA200
Platform: PocketPC
---------------------------
I tried it on 2 different Laptops.
No Firewall. Windows Firewall disabled too.
Tried innumerable reboots and Reinstalls.
I have ActiveSync 4.1.0 -- this came in the CD with the Wizard.
I also installed the latest version downloaded from the net.
When I connect the Wizzard to the PC, the Active Sync application starts and the Green balls starts to spin.
Its goes on spinning and spinning and spinning.
Nothing happen after that. It just goes on spinning.
What should I do ??
Please suggest problem areas and resolution.
Thanking all in anticipation.
Sandeep

I had to deinstall the firewall and then it halfway worked.
I ended up using IR for synching and there it works fine.
Try once IR to sync. Start communication on the Wizard..

Does Wizard have IR (Infrared)?
My Wizard does not seem to have it? Am I missing something?
Could it be some issue on the PDA side ?
Do you think, I should Factory Reset the Wizard?
I installed Active Sync on 2 different laptops and both gave me same problem as mentioned in the original post ....... When I plug the Wizard Active Sync starts and the green circle keeps spinning endlessly.
Pls advice.
Thx
Sandeep

Hey !
plz check & confirm the following :-
1. which Windows ur using, Active sync only works with winXP and not with winVISTA.For Winvista u got to use another application called 'Windows Mobile Device Centre 6.
2.Check ur Usb data cable,is it the proper one and compatible with ur wizard.
3.Download Active sync ver 4.5 (Latest from Microsoft)
4.Check ur Firewall settings,does the firewall allows the active sync in the exceptions settings,if not,either disable firewall or add active sync application to the exceptions list in the firewall settings.
5.disable if any Anti virus program installed.it usually starts checking for viruses, while starting a new application.
I do hope these might solve ur problem,Goodluck

(1) PC: Win XP - SP2
(2) USB Data Cable is good, cause as soon I plug the device, the Active Sync application starts on XP - Detects a Mobile Device.
The problem is the Green Wheel keeps rotating endlessly. And does not move to the next step of Syncing.
(3) Active Sync 4.1 (this came on an original CD pack with the Wizard)
Tried Active Sync 4.5 too. Same situation
(4) Windows Fw - Disabled. TrendMicro Exited. No other firewall exists.
What should I do ?
Please advice.
Thx

sandeep_from said:
(4) Windows Fw - Disabled. TrendMicro Exited. No other firewall exists.
Click to expand...
Click to collapse
I know that you already said no other firewall exists, but are you running any VPN Client software?
I have exactly same situation when I activate my VPN Client software (Nortel Contivity) - the device connects as a LAN but ActiveSync no likey - green big wheel keep on turning. Soon after disconnecting the VPN, the ActiveSync works.
p.s. Yes Wizard has IR - on same edge as camera button, approx middle.

No Firewall & No VPN Client either.
Hey, Yes!! I see the IR on the Camera Button side.
But no IR port on my Lenovo. Pitty!!
BTW, how to setup & Use IR from Wizard?
I do not see any configuration icons in the CONNECTIONS tab.
I have the following Icons:
Beam
Bluetooth
Connections
CSD Line Type (Not sure what this is)
GPRS Settins
Network Cards
Wireless LAN
Thats it.
Look forward to some more help.
Thx

thou I have Disabled Windows Firewall in Control Panel, I think it is still active in some form.
Is there any other way to disable it 100%.
I am sure its some firewall thingy which is causing the problem.
The OS detects that a new mobile device is connected, starts Active Sync Apps and then the Green wheel keeps rotating.
I am sure the Wizard and XP are not able to communicate further due to some port blocking or packet drop or something like that.
I exited TrendMicro and Disabled XP Firewall.
What else should I look at?
Thx

sandeep_from said:
thou I have Disabled Windows Firewall in Control Panel, I think it is still active in some form.
Is there any other way to disable it 100%.
I am sure its some firewall thingy which is causing the problem.
The OS detects that a new mobile device is connected, starts Active Sync Apps and then the Green wheel keeps rotating.
I am sure the Wizard and XP are not able to communicate further due to some port blocking or packet drop or something like that.
I exited TrendMicro and Disabled XP Firewall.
What else should I look at?
Thx
Click to expand...
Click to collapse
the green wheel keeps on turning cuz it's trying to synchronize and update the folders on ur pc from ur phone.
ok,plz tell,when u say that it detects ur mobile device on ur pc,can u use the File folder in Activesync window ? well if u can explore or do u have mobile device shown in activesyc,if its there,click it,does it open further and open different folders on ur phone,if it does than its just some bug in ur pc which keeps it turning.
secondly,try to delete ur partnership with activesync and ur pc and connect as a guest,than if it still keeps on turning or stops ?

Urgent help! uspl white screen active sync not connected

Hi
I have just run start_uspl.exe on my orbit 1, after following instructions re- soft reset.
Phone is showing white screen asdescribed in tutorial
PDA ROM update utility has opened on xp laptop.
Instructed to conect via active sync.
Active sync cannot find device.
I have not touched phone and do not want to brick it.
Any giidance would be appreciated.
Thanks Colink

I am also facing similar kind of problem...with my compact MDA III.

Hi
Non connection of active sync after running start_uspl.exe sorted.
The white screen on my Orbit and No Connection on Active Sync was not a problem and a phone switch off with soft reset took me back to normal use.
Solution for running start_uspl.exe and installing new ROM; variations from uspl instructions. (Found by searching this forum + interpretation)
Run start_uspl.exe as described. (dont worry that it jumps from 70% to 100%)
At white screen disconnect USB
don't close anything
Reconnect USB, wait until PC recognises USB device (no name)
active sync does not show connected - ignore this
double click the ruu application for the ROM you want to install
(or in the case of artemes touch 4.01 or 4.02) click step 2
start_uspl.exe dialogue will ask you to confirm 4 facts - click "I completed the steps ..." + next - even though active sync is NOT connected to phone
(It takes a little courage to ignore the non connection of active sync)
start_uspl.exe dialoge will show zero details for current rom - ignore this
Click update and follwow any other instructions
When windows desktop shows on Orbit, don't worry that it takes about 3 minutes before the "tap screen", to set up, message shows on orbit.
I have done this a few times, with different roms and it works fine (if a little nerve racking).
The only bad news is (and many on this forum will not like this) - the interface doesent 'touch' the iPhone - excuse the pun.
I am not an apple / ipod fan, but have been using my iPhone for 6 months, it has lots of silly negatives, but interface, email and browsing is 'the best' - in my humble opinion.
ColinK

its server side problem on al WM6.1
KB955741 A message stays in the Outbox, and the message is resent until it is deleted manually on Windows Mobile 6.1-based devices in an Exchange 2007 Service Pack 1 CAS proxying scenario
Few days ago I install UR5 on CAS, all users working throw CAS-to-CAS proxy works perfect!, UR5 Resolves white screen problem!

Another BB connect problem (not mentioned yet...?)

Hi,
I am the proud (but by now somewhat frustrated) owner of a HTC Touch pro 2.
I was used to BB connect (BES & BIS) on my TyTnII which went good (not without it's drawbacks).
Afther some reading on the forum I used the well known procedure (http://forum.xda-developers.com/showpost.php?p=4150074&postcount=35) to set up BB connect 4.0.0.106 and it worked just fine...
It workes just fine until IE or some other appliction on the phone tries to access the internet. Connection to BB is broken (of course...); and the connection is even re-established afther the other program is finished "using the radio" but then I can't receive or send any e-mails anymore (even with BB "connected"). Shutting down and restarting doesn't fix this and afther a couple of restarts the BB application won't connect at all ("data tunnel available" -> "disconnected"). (I do have PIN, EMEI and IP...)
Hardresetting the phone and starting from scratch is the only way to get BB working again...until some program accesses the internet again....
anybody? help?

Nukedoc said:
Hi,
I am the proud (but by now somewhat frustrated) owner of a HTC Touch pro 2.
I was used to BB connect (BES & BIS) on my TyTnII which went good (not without it's drawbacks).
Afther some reading on the forum I used the well known procedure (http://forum.xda-developers.com/showpost.php?p=4150074&postcount=35) to set up BB connect 4.0.0.106 and it worked just fine...
It workes just fine until IE or some other appliction on the phone tries to access the internet. Connection to BB is broken (of course...); and the connection is even re-established afther the other program is finished "using the radio" but then I can't receive or send any e-mails anymore (even with BB "connected"). Shutting down and restarting doesn't fix this and afther a couple of restarts the BB application won't connect at all ("data tunnel available" -> "disconnected"). (I do have PIN, EMEI and IP...)
Hardresetting the phone and starting from scratch is the only way to get BB working again...until some program accesses the internet again....
anybody? help?
Click to expand...
Click to collapse
YES there is alonger thread called 'BB connect not working yet' somewhere. I suffer the same issue and it drives me nuts. Simple solution is to go to comm mgr and DISCONNECT data service (sometimes it takes a few tries), then go to your BB connect software on your device, second tab [status], SuSPEND then RESUME. And then BB reconnects.
I do this several times during the day.
I also added a shortcuut to programs for the Blackberry Settings program (which is the last file in the Blackberry folder in Program files on the device), then added these on my start menu so I can easily run com mgr and BB settings. Would love to find a macro to do this!!
It seems BB needs to be the only data tunnel, doesnt multitask like others. Therefore to keep it constantly working you have to stop other things automatically connecting (like Weather automatically looking for your location - switch it off in the weather tab). TF 2.1 often automatically connects, but its not as bad as 2.5 which seems to try to connect ALL the time (and there you need to check the DONT CONNECT box in settings soemwhere).
I find I cant sync my folders perfectly and it often doesnt see when I have read emails on the PC (and leaves them unread). Also, the mail app hangs a lot. However, its still better than owning a blackberry!!
Hope this helps

Hi, thx for the advice...at leat it's a start.
Unfortunately, I now have another problem :
I set up everything perfectly and BIS is running perfect.
However, once I connect to my company's BES, the phone locks afther I get the imposed security policy and I am asked to enter a (new) password... (never had problems with this on my TYTN II).
I have to soft reset -> now the question for a pqssword reapears -> I am able to set a password -> WM6.1 boots -> BB connect is connected and services are apparantly downloaded to the device but I am unable to send/receive mails or sceduler data. (tries to send data but I get a red cross before the e-mail in the send box in sted of the green "v").
so what now ?

this should do it.

well...it doesn't seem to help. Got this cab installed and program is indeed running but stil no ability to send/receive e-mail.
Maybe I wasn't that clear in stating the problem:
1. BBconnect and BIS are running perfect (thx to xda-developers...)
2. I activate my companies BES and the BC software starts downloading services
3. Machine restarts and prompts for "new password" in order to activate security settings imposed by BES
4. screen freezes at this point (not able to input password)...I think this is time dependent : if I am fast enough it succeeds but wait a few moments and it is stuck...
5. soft reset
6. machine again prompts for password and now I am able to set it
7. Windows boots
8. BB connects; services all seem to be installed AND my schedule data has indeed been downloaded
9. BB seems to be running all right ("connected") but I am unable to send or receive both by BES and BIS and I get no scheduler data transmitted or received.
10. afther 1 or 2 soft resets connection is totally lost ("data tunnel available" then no "connection")
I re-istalled BC many times so far (both *106 and *104). I even have goten BIS to work for at least 2 days but if some other program starts connecting to the internet (both by GPRS or by WIFI....) I am back at point nr.9...
Any other thoughts ?

Nukedoc said:
well...it doesn't seem to help. Got this cab installed and program is indeed running but stil no ability to send/receive e-mail.
Maybe I wasn't that clear in stating the problem:
1. BBconnect and BIS are running perfect (thx to xda-developers...)
2. I activate my companies BES and the BC software starts downloading services
3. Machine restarts and prompts for "new password" in order to activate security settings imposed by BES
4. screen freezes at this point (not able to input password)...I think this is time dependent : if I am fast enough it succeeds but wait a few moments and it is stuck...
5. soft reset
6. machine again prompts for password and now I am able to set it
7. Windows boots
8. BB connects; services all seem to be installed AND my schedule data has indeed been downloaded
9. BB seems to be running all right ("connected") but I am unable to send or receive both by BES and BIS and I get no scheduler data transmitted or received.
10. afther 1 or 2 soft resets connection is totally lost ("data tunnel available" then no "connection")
I re-istalled BC many times so far (both *106 and *104). I even have goten BIS to work for at least 2 days but if some other program starts connecting to the internet (both by GPRS or by WIFI....) I am back at point nr.9...
Any other thoughts ?
Click to expand...
Click to collapse
Im out of ideas, sorry. Something else you can try... put yr sim into a clean BB machine and see if it works properly. Borrow one from someone or go to your provider and tell them you want to test if it work for real for you (I did this - told them I needed to prove there is something wronf with the settings at work). then at least you can narrow down if its you and the device, or a technical work issue.

Hi,
I FINALLY got a break-through....
Re-read all the postings once again and solved the problem by:
1. terminate BBCMain.exe process
2. stop BlackBerryLog service
3. stop BlackBerrySecurity service
4. start BBCMain.exe (from \program files\Blackberry folder)
5. start BlackBerryLog service
6. start BlackBerrySecurity service (you need to authenticate after it's started)
It works now for 10 hours straight....fingers crossed
Thanks again ekerbuddyeker for your imput and support !